Frontenac Youth Services

What Frontenac Youth Services does

Frontenac Youth Services is a non-profit mental health agency based in Oshawa, Ontario, that has delivered adolescent and family mental health services in Durham Region since 1972. The organization operates a multi-tier service portfolio spanning crisis support (24/7 telephone), Quick Access single-session counselling, individual/family/group/art therapy, school-embedded Day Treatment, 24/7 Live-In residential treatment, specialized psychiatric and psychological consultations, and Dual Diagnosis services targeting adolescents 12-18 years old. Clinical operations are delivered by a multidisciplinary team including social workers, youth and family counsellors, child and youth counsellors, an art therapist, a consulting child psychiatrist, and a psychologist/psychometrist, with assessments standardized through interRAI ChYMH and ChYMH-DD tools and care delivery extended through Microsoft Teams-based virtual counselling and the OneStopTalk.ca online platform.

The agency's underlying technology stack is purposefully lean and clinical rather than product-led. It comprises a secure electronic health record with multi-factor authentication, integration with interRAI assessment software for outcome-grade reporting, and Microsoft Teams as the virtual-care substrate with encryption during transmission. School-embedded Day Treatment is delivered through co-located therapeutic classrooms inside Durham District School Board and Durham Catholic School Board sites, with after-hours crisis coverage delegated to York Support Services Network.

Commercially, the entity is funded primarily by the Ontario Ministry of Health, accredited by the Canadian Centre for Accreditation, and supplemented by charitable donations (Charity Number 13273 8691 RR0001). All client services are provided free of charge; there is no direct-bill revenue stream. The customer base is effectively defined by public-sector mental health policy in Ontario and by referral throughput into Central Intake at 1-888-454-6275, with a regional geographic footprint constrained to Durham Region.

Name

Frontenac Youth Services

Legal name

Frontenac Youth Services

Website

https://frontenacyouthservices.org

Company type

Private

Founded year

1972

Operating status

Operating

Short description

Frontenac Youth Services is a non-profit, Ontario Ministry of Health–funded mental health agency providing crisis support, counselling, day treatment, live-in treatment, and specialized consultations to adolescents aged 12-18 and their families in Durham Region.

Ownership category

akta.pro rank

Product category

Youth Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Child and Youth Services (62411), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL)

akta.pro secondary industries

Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK), Child & Adolescent Behavioral Health Teletherapy Platforms (HLALAEAF), Emotional & Behavioral Disorders (EBD) / Therapeutic Day Schools (EDAKAAAC)

Keywords

• Youth mental health services
• Adolescent counselling
• Crisis intervention support
• Family therapy programs
• Residential treatment

Headquarters

HQ city

Oshawa

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government Funding: Funded by the Ontario Ministry of Health. As a non-profit mental health agency, the primary revenue source is government funding.
2. Donations: Accepts charitable donations. Tax receipts provided for donations. Charity Number: 13273 8691 RR0001. Donations support programming, recreation activities, equipment, and YMCA memberships for youth in Live-In programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Frontenac Youth Services is a non-profit mental health agency providing free crisis intervention, individual/family/group/art therapy, day treatment integrated with school boards, live-in residential treatment, specialized psychiatric and psychological consultations, and dual diagnosis services to adolescents aged 12–18 and their families in the Durham Region of Ontario. Assessment is conducted using interRAI ChYMH and ChYMH-DD evidence-informed tools, and services are accessed through a Central Intake referral process with 24/7 crisis line access.

Product overview

Frontenac Youth Services is a non-profit Mental Health Centre offering a comprehensive suite of youth mental health services to adolescents (12-18 years) and their families in Durham Region. The organization operates a multi-tiered service model consisting of: Quick Access Clinic as the entry point providing single session counselling; Crisis Services offering 24/7 telephone support; Counselling Services (Community Services) delivering individual, family, group, and art therapy; Day Treatment programs in partnership with school boards; Live-In Treatment providing residential therapeutic care; Specialized Consultations including psychiatric and psychological services; and Dual Diagnosis Services for youth with cognitive delays. The organization uses interRAI assessment tools (ChYMH/ChYMH-DD) for comprehensive mental health evaluation. Services are funded by the Ontario Ministry of Health and accredited by the Canadian Centre for Accreditation.

Differentiator

Problem solved

Functional benefit

Products and services

• Quick Access Clinic
• Crisis Services
• Counselling Services
• Day Treatment
• Live-In Treatment
• Specialized Consultations
• Dual Diagnosis Services
• School Mental Health Program

Quantifiable outcome

• Over 1,230 clients served annually
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• York Support Services NetworkcoreStrategic or Co-development PartnerPartnering agency for after-hours crisis response services. York Support Services Network provides crisis support after 5 pm, weekends, and holidays at 1-855-310-COPE (2673) or TTY 1-866-323-7785.
• Durham District School BoardcoreStrategic or Co-development PartnerSchool board partner for Day Treatment programs. Therapeutic classroom settings are integrated into elementary and high schools in Durham Region.
• Durham Catholic School BoardcoreStrategic or Co-development PartnerSchool board partner for Day Treatment programs. Therapeutic classroom settings integrated into Catholic schools in Durham Region.
• Central Toronto Youth ServicesminorStrategic or Co-development PartnerCollaborating agency for child and youth mental wellness initiatives. Jointly provided holiday mental wellness tips for families.
• Kinark Child and Family ServicesminorStrategic or Co-development PartnerPartnering children's mental health organization. Listed as a resource for families seeking additional mental health services in Ontario.
• Chimo Youth and Family ServicesminorStrategic or Co-development PartnerPartnering community-based not-for-profit agency for youth and family services. Listed as a resource for families seeking additional mental health support.
• OneStopTalk.cacoreStrategic or Co-development PartnerOnline platform for direct counsellor connection via chat, video, and voice. Provides access to single session counselling without referral or appointment.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Lumenus: Ontario youth mental health provider offering community-based and residential programs. Comparable continuum of care and Ministry-funded non-profit model.
• Strides Toronto: Toronto-based youth mental health and developmental services non-profit. Comparable target population and Ontario Ministry of Health funding structure.
• Chimo Youth and Family Services: Community-based Ontario non-profit offering youth and family mental health services, including crisis response and residential programs. Comparable scope, funding model, and target population to Frontenac.
• Kinark Child and Family Services: Ontario children's mental health agency providing counselling, residential treatment, and crisis support. Directly comparable as an Ontario-based youth mental health non-profit referenced as a partnering resource by Frontenac.
• The George Hull Centre: Toronto children's mental health centre offering outpatient counselling, day treatment, and residential services. Comparable multi-tiered service model for children and adolescents.
• Youthdale Treatment Centres: Toronto-based children's mental health agency offering residential, day treatment, and outpatient services. Closely comparable mix of crisis, residential, and community programs for adolescents.
• Central Toronto Youth Services (CTYS): Toronto-based non-profit providing mental health counselling and community services for youth and families. Comparable service model and is identified as a collaborating partner on joint mental wellness campaigns.
• York Support Services Network: Ontario social services network providing crisis response and youth support. Frontenac partners with YSSN for after-hours crisis coverage, indicating directly overlapping service lines and operational model.

Regional players

• Peel Children's Centre: Peel Region children's mental health centre offering counselling, crisis support, and day treatment. Comparable scope to Frontenac but operating in a different Ontario region.

Broad incumbents

• Canadian Mental Health Association – Ontario: Provincial umbrella organization funding and operating mental health services across Ontario. Relevant comparable at the broader system level as a competitor for provincial funding and a partner/referral network.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/fysdurham
• Facebookfacebook.com/Frontenac-Youth-Services-332095117296027
• Instagraminstagram.com/frontenacyouthservices
• LinkedInlinkedin.com/company/frontenac-youth-services

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Frontenac Youth Services