Mi Internet Spa
Mi Internet Spa is a privately held Chilean internet service provider founded in 2013, delivering prepaid fiber and copper broadband to residential, SMB, and real estate developer customers in the Santiago Metropolitan Region.
- Company typePrivate
- Founded2013
- HeadquartersSantiago, Chile
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Mi Internet Spa does
Mi Internet Spa (Miinternet SpA) is a privately held Chilean internet service provider founded in 2013 and headquartered in Santiago. The company delivers prepaid fiber optic and copper-based broadband services to three customer segments: residential households (Hogar), small and medium-sized businesses (Empresas), and real estate developers/property managers (Inmobiliarias). Service coverage is concentrated in the Santiago Metropolitan Region, and availability is gated by a per-address factibilidad (feasibility) check before any plan can be contracted.
The product portfolio spans seven residential tiers — four symmetric fiber plans (Fibra 50/300/600/940 Mbps) and three copper-based plans (Hogar Básico/Plus/Mega at 10/20/30 Mbps) — plus eight business tiers spanning copper, microwave, and fiber technologies with dedicated-bandwidth SLAs. Specialized add-ons include the TRIO internet+TV bundle, Telefonía Hogar voice service, and Inmobiliarias-specific offerings such as RIT (Red Interna de Telecomunicaciones) installation and common-expense integration under Chilean Law 20.808. All residential and most business plans operate on a month-to-month prepaid cycle priced in Chilean pesos (CLP $9,990–$31,990/month) or UF for business clients, with no long-term contracts on most plans. Underlying technology combines fiber optic and copper last-mile infrastructure with dual-band WiFi routers (2.4 GHz/5 GHz), and the company's primary technical claim is dedicated, non-shared bandwidth per customer.
Mi Internet operates a direct-to-consumer distribution model with no resellers, leveraging its website (miinternet.cl), a national call line (600 612 1212), WhatsApp support, a self-serve payment portal (pagos.miinternet.cl), and a single physical office in central Santiago at Catedral 1233. Payments are processed through Chilean-specific rails including WebPay, Khipu, TransBank, and Banco Estado (Caja Vecina). The company is privately held with no disclosed external investment, institutional backers, or M&A activity.
Mi Internet Spa firmographics
Firmographics- Name
- Mi Internet Spa
- Legal name
- Miinternet SpA
- Website
- https://miinternet.cl
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mi Internet Spa is a privately held Chilean internet service provider founded in 2013, delivering prepaid fiber and copper broadband to residential, SMB, and real estate developer customers in the Santiago Metropolitan Region.
- Ownership category
- akta.pro rank
Mi Internet Spa industry classification
Industry- Product category
- Internet Service Provider
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Telecommunications (517)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899), Cable & Other Pay Television Services (4841)
- akta.pro primary industry
- Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)
- akta.pro secondary industries
- Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC), Residential/Broadband ISPs (Consumer Internet) (HDAIADAA), Municipal & Community Broadband Networks (HDAIACAE)
Keywords
Where Mi Internet Spa is headquartered
LocationHeadquarters
- HQ city
- Santiago
- HQ country
- Chile
- HQ region
- Latin America
Offices1 record
Markets served
Mi Internet Spa business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Internet Service Subscription (Prepago): Monthly prepago internet service with plans ranging from $9,990 CLP to $31,990 CLP for residential, and UF-based pricing for business plans. Service is prepaid for 1-month periods with no long-term contracts for most plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fibra 50 - 50Mbps symmetric fiber plan |
| Subscription | Monthly | Fibra 300 - 300Mbps symmetric fiber plan |
| Subscription | Monthly | Fibra 600 - 600Mbps symmetric fiber plan |
| Subscription | Monthly | Fibra 940 - 940Mbps symmetric fiber plan |
| Subscription | Monthly | Hogar Basico - 10Mbps plan |
| Subscription | Monthly | Hogar Plus - 20Mbps plan |
| Subscription | Monthly | Hogar Mega - 30Mbps plan |
| Subscription | Monthly | Empresa Basico - Copper 16Mbps business plan |
| Subscription | Monthly | Empresa Fibra 50 - Fiber 50Mbps business plan |
| Subscription | Monthly | Empresa Fibra 940 - Fiber 940Mbps business plan |
| Subscription | Monthly | Telefonia Hogar - Home telephony add-on |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Mi Internet Spa product offering
Product offeringCore offering
Mi Internet Spa delivers prepaid fiber optic and copper-based internet connectivity to residential and business customers across Santiago, Chile. Plans range from 10 Mbps to 940 Mbps with symmetric upload/download speeds, dedicated non-shared bandwidth, dual-band WiFi routers, and add-ons including home telephony, TRIO (Internet + TV) bundles, and dedicated services for real estate developers (RIT installation, common-expense integration, and network design).
Product overview
Mi Internet Spa is a Chilean Internet Service Provider (ISP) offering residential and business internet services primarily in Santiago. The product portfolio consists of two main categories: Home (Hogar) plans and Business (Empresas) plans, supplemented by additional services for real estate developers. Home plans include Fiber plans (Fibra 50, 300, 600, 940 Mbps) using fiber optic technology and standard Hogar plans (Básico, Plus, Mega at 10-30 Mbps) using copper technology—all operating on prepaid monthly cycles with symmetric speeds. Business plans extend from Básico copper plans through microwave-based Pro/Pro Plus options to Fiber plans up to 940 Mbps, all offering dedicated service connections with priority support. The company also provides add-on services including home phone telephony, TRIO bundles with TV, and specialized services for real estate developers including common expense integration, internal network installation (RIT), and network design and planning.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Fiber Internet (Hogar Fibra)
Quantifiable outcome
- 90% of customer calls resolved at first contact
- +1 more outcomes
Companies that use Mi Internet Spa
Customer profileSegments3 records
Ideal customer profiles3 records
Mi Internet Spa technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature1 record
Mi Internet Spa partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights5 records
Mi Internet Spa competitors and assessment
Company assessmentRegional players
- ON*NET Fibra: Chile-focused wholesale and retail fiber operator building FTTH in multiple regions including parts of Santiago — comparable fiber symmetric offerings with overlapping target customers.
- Telsur (Grupo GTD): Chilean ISP within the GTD group serving residential and SMB customers via fiber and copper in southern regions and parts of Santiago — similar product mix and customer segments, with a different geographic footprint.
Broad incumbents
- Claro Chile (América Móvil): Multi-service Chilean operator offering HFC and FTTH broadband plus pay-TV bundles to Santiago households, directly contesting Mi Internet's standalone and TRIO Internet+TV propositions.
- Movistar Chile (Telefónica): National incumbent telco offering Movistar Fibra residential plans and Movistar Empresas in Santiago — comparable customer base and product surface, but with national scale and mobile convergence Mi Internet cannot match.
- VTR (Liberty Latin America): Major Chilean cable broadband and pay-TV MSO serving Santiago with HFC and FTTH — competes with Mi Internet across both standalone broadband and bundled TV (the TRIO bundle).
- Entel Chile: Chilean telecom incumbent with nationwide fiber and mobile footprint that also resells or bundles home internet in Santiago — competes for the same residential and SMB wallets.
- GTD: Established Chilean telco/ISP with residential fiber, business connectivity and infrastructure services across Santiago and other regions — a much larger incumbent whose residential and SMB offers overlap directly with Mi Internet.
Emerging players
- Starlink (SpaceX): Satellite broadband alternative targeting Chilean households in suburban and rural Santiago fringes — competes for the same end-customer wallet, particularly for addresses where Mi Internet's factibilidad check fails.
Others
- Geonet Telecomunicaciones: Smaller Santiago-based ISP providing residential and business fiber connectivity — adjacent peer useful for benchmarking local-market pricing and operational scale.
Direct peers
- Mundo: Chilean fiber ISP focused on residential and SMB markets with symmetric, dedicated-bandwidth plans — directly comparable to Mi Internet's product positioning, prepaid model and Santiago-style address-based sales motion.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Mi Internet Spa social profiles
Digital presenceMi Internet Spa financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mi Internet Spa leadership team
Management profileNumber of profiles
Mi Internet Spa funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mi Internet Spa M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mi Internet Spa
What does Mi Internet Spa do?
Mi Internet Spa delivers prepaid fiber optic and copper-based internet connectivity to residential and business customers across Santiago, Chile. Plans range from 10 Mbps to 940 Mbps with symmetric upload/download speeds, dedicated non-shared bandwidth, dual-band WiFi routers, and add-ons including home telephony, TRIO (Internet + TV) bundles, and dedicated services for real estate developers (RIT installation, common-expense integration, and network design).
Is Mi Internet Spa a public or private company?
Mi Internet Spa is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Mi Internet Spa founded?
Mi Internet Spa was founded in 2013. It employs 11 to 50 people.
Where is Mi Internet Spa based?
Mi Internet Spa is headquartered in Santiago, Chile, in the Latin America region.
How does Mi Internet Spa make money?
One revenue line is on record: internet Service Subscription (Prepago).
Who are Mi Internet Spa's main competitors?
Regional players on record are ON*NET Fibra and Telsur (Grupo GTD). Broad incumbents are Claro Chile (América Móvil), Movistar Chile (Telefónica), VTR (Liberty Latin America), Entel Chile and GTD. Starlink (SpaceX) is listed as an emerging player. Geonet Telecomunicaciones is listed as an others. Mundo is listed as a direct peer.
Does Mi Internet Spa have an API?
No public API is recorded for Mi Internet Spa.
What industry is Mi Internet Spa in?
Mi Internet Spa's product category is Internet Service Provider. Its primary akta.pro industry code is HDAIADAE, Fiber ISPs (FTTH/FTTP Retail Providers), with a secondary code of HDAIABAC, Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers. Its NAICS code is 51711 and its SIC code is 4813.