Pln Icon Plus

Name

Pln Icon Plus

Legal name

PT PLN Icon Plus

Website

https://plniconplus.co.id

Company type

Private

Founded year

2000

Operating status

Operating

Ownership category

akta.pro rank

Product category

Telecommunications and ICT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Telephone Call Centers (56142)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industries

Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), IoT Connectivity Management (Private APN, SIM/eSIM, Device Connectivity) (HDAIAGAG)

Keywords

• Fiber optic connectivity
• ICT infrastructure services
• Data center services
• Smart grid solutions
• Digital procurement platform

Headquarters

HQ city

Jakarta Selatan

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. ICT Services and Connectivity Solutions: PLN Icon Plus generates revenue by providing ICT (Information and Communication Technology) services leveraging their fiber optic infrastructure to serve households, companies, and government sectors. The company was originally established to meet PLN's telecommunication network needs and has expanded to serve public entities requiring extensive connectivity.
2. Smart Energy and Digital Solutions: Revenue generated from smart energy solutions, IoT-based services for distribution grid digitalization, and integrated digital services supporting sustainable energy ecosystems

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

PLN Icon Plus provides ICT services leveraging an extensive fiber optic network, including connectivity for households, enterprises, and government, data center services, IoT-based smart transformer (Smart Trafo) solutions for PLN distribution substations, contact center services under the ICONNET brand, and an e-Procurement platform. The company also delivers sustainable energy and digital government solutions, anchored by its Network Operation Centre in Gandul, Cinere.

Product overview

PLN Icon Plus operates as a multi-service ICT and energy digital solutions provider under PT PLN (Persero), founded in 2000. Its portfolio spans fiber optic connectivity infrastructure serving households, enterprises, and government; IoT Smart Trafo for distribution substation digitalization; data center operations including precision air conditioning and server/storage procurement; contact center services via the ICONNET brand; an e-Procurement digital platform for transparent supply chain management; and sustainable energy technology solutions. These offerings are unified under a 'beyond connectivity' and 'green solution' strategy, with the company tagline 'Unleashing Beyond kWh' reflecting its pivot from traditional power to integrated digital-energy services. The Network Operation Centre in Gandul, Cinere serves as the operational backbone, and the company distributes services nationwide through multiple regional offices.

Differentiator

Problem solved

Functional benefit

Products and services

• ICONNET Iconnet is PLN Icon Plus's contact center service providing customer service and support capabilities, through which the company has received multiple Contact Center World awards. It serves customers of PLN Icon Plus's connectivity and ICT services.
• IoT Smart Trafo (Digitalisasi Gardu Distribusi PLN) IoT-based smart transformer solution for digitalizing PLN distribution substations, providing smart device management and monitoring capabilities for PLN's electricity distribution grid.
• Layanan Konektivitas (Connectivity Services) Fiber optic network connectivity and ICT services serving households, enterprises, and government sectors across Indonesia, with broad nationwide geographic distribution.
• e-Procurement Digital procurement platform enabling transparent and efficient procurement processes from vendor registration through contract management, supporting fair and accountable supply chain operations for enterprise and government buyers.
• Layanan Data Center (Data Center Services) Data center services including precision air conditioning (PAC) systems, server and storage procurement, and core network switching infrastructure management for enterprise and government customers.
• Solusi Energi Terbarukan dan Berbasis Teknologi (Technology-Based Renewable Energy Solutions) Sustainable energy solutions integrating digital technology to support energy efficiency, reliability, and environmental sustainability across Indonesian infrastructure.
• Network Operation Centre (NOC) Network monitoring and operations center initially established in Gandul, Cinere, to support PLN's electrical grid operations, later expanded to manage broader ICT network infrastructure.
• Layanan Pemerintahan Digital (Digital Government Services) Digital government solutions providing ICT capabilities to public sector institutions across Indonesia.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• PT Permodalan Nasional Madani (PNM)coreStrategic or Co-development Partner · 30 April 2025PLN Icon Plus and PNM synergy to realize TJSL (Corporate Social Responsibility) movement for food security and environmental conservation. The partnership focuses on sustainable agriculture initiatives and environmental preservation efforts.
• IoT Smart Trafo PartnershipcoreTechnology or IntegrationPartnership for IoT Smart Trafo (Digitalisasi Gardu Distribusi PLN) - provision and management of IoT smart devices for digitalizing PLN distribution substations. This partnership enables smart grid monitoring and management capabilities.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Regional players

• CBN (Cyberindo Aditama): Indonesian fiber optic, data center, and cloud provider serving enterprise customers across major Indonesian cities. Comparable to PLN Icon Plus's enterprise fiber and data center offerings for the same Indonesian corporate and government buyer base.

Broad incumbents

• Indosat Ooredoo Hutchison: Major Indonesian mobile and digital telco (IM3/3, Indosat HiFi) offering fixed broadband, data center, and enterprise ICT services. Comparable to PLN Icon Plus in the enterprise connectivity and ICT services segment, especially for businesses and government, though it is mobile-led rather than fiber-led.
• XL Axiata: Indonesian mobile operator (XL, AXIS) with growing fixed broadband, enterprise, and data center offerings through its Link Net/XL Home integration. Comparable to PLN Icon Plus in enterprise and household broadband and ICT services, particularly where it competes for the same enterprise customers.
• Telkom Indonesia: Indonesia's largest state-owned telecom incumbent operating fixed-line, mobile (Telkomsel), data center, and digital services nationwide. Directly comparable to PLN Icon Plus as a diversified Indonesian connectivity and ICT provider serving enterprises and government, but at vastly larger scale and broader portfolio.

Direct peers

• Smartfren Telecom: Indonesian mobile and fixed-wireless broadband operator with enterprise services. Comparable to PLN Icon Plus in Indonesian enterprise and household connectivity, though Smartfren is wireless-led rather than fiber-led.
• First Media (Link Net): Indonesian cable and fiber broadband provider serving households and businesses in major cities, now part of the XL Axiata ecosystem. Comparable to PLN Icon Plus as a fixed-line broadband and enterprise connectivity alternative in Indonesia's urban centers.
• Biznet: Private Indonesian fixed-line fiber optic and data center operator serving enterprise and residential customers across Java, Bali, Sumatra, and beyond. Closest direct competitor to PLN Icon Plus's core fiber connectivity business, with overlapping enterprise and government customer targets in Indonesia.
• MyRepublic Indonesia: Indonesian fiber broadband provider focused on households and SMEs with expanding nationwide coverage. Comparable to PLN Icon Plus in residential and SME fiber connectivity and a direct competitor for household internet share in overlapping service areas.
• DCI Indonesia: Indonesian carrier-neutral data center provider serving hyperscalers, enterprises, and government. Comparable to PLN Icon Plus's Layanan Data Center product line, especially for enterprise and government data center contracts in Indonesia.

Others

• ICON+: Sibling PLN group subsidiary historically focused on PLN's call center and customer service operations. Adjacent rather than directly competitive: both sit under PT PLN (Persero), but ICON+ focuses on PLN customer support while PLN Icon Plus targets broader ICT and connectivity markets.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@PLN.IconPlus
• Facebookfacebook.com/indonesiacomnetsplus
• Instagraminstagram.com/pln.iconplus
• LinkedInlinkedin.com/company/pln-icon-plus

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pln Icon Plus