Phs Community Services Society

Name

Phs Community Services Society

Legal name

PHS Community Services Society

Website

https://phs.ca

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Social Services and Supportive Housing

NAICS

Individual and Family Services (6241), Other Residential Care Facilities (623990), Community Food Services (62421)

SIC

Services-Social Services (8300), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Health Equity, Access & Social Determinants Programs (BPAIAJAO)

akta.pro secondary industries

Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB), Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

Keywords

• Supportive housing services
• Harm reduction programs
• Community health services
• Low-barrier housing
• Supervised consumption services

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices18 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government Contracts and Grants: PHS receives the majority of its operational funding through contracts and grants from BC Housing (provincial housing authority), Vancouver Coastal Health, Island Health, and other government bodies. These contracts fund supportive housing operations, harm reduction programs, and health clinics. This is the primary revenue stream.
2. Charitable Donations: Individual and corporate donations are solicited through the website, CanadaHelps platform, and fundraising campaigns (e.g., Under Armour Eastside 10K run, holiday season campaigns). Registered charity BN# 891413791RR0001 enables tax-receipted donations.
3. Social Enterprise Revenue: Community Thrift & Vintage is a PHS social enterprise operating consignment fashion retail at three Vancouver locations. All profits are donated back to PHS Community Services Society, generating supplementary non-government revenue.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

PHS Community Services Society is a registered charity that develops, operates and maintains supportive housing and provides integrated healthcare, harm reduction, and community support services for marginalized populations in Vancouver and Victoria, BC. It operates more than 1,700 units of supportive housing across 36 residences, runs Insite (North America's first legal supervised injection site), primary care and dental clinics, a food program serving over 760,000 meals annually, and a low-barrier credit union branch.

Product overview

PHS Community Services Society is a registered charity providing housing, healthcare, harm reduction and health promotion services across Vancouver and Victoria, BC. The organization operates a comprehensive portfolio of services organized around four pillars: Supportive Housing (offering more than 1,700 units across 36+ residences with 24/7 mental health support, home care, and meals), Health Services (including the Columbia Street Community Clinic, Portland Community Dental Clinic, Opioid Agonist Therapies, and SAFER safe supply program), Harm Reduction Programs (including Insite supervised injection site, Maple and Molson Overdose Prevention Sites, Mobile OPS, Needle Exchange Van, Needle Depot, and Spikes on Bikes), and Community Support Services (including the PHS Food Program serving 2,100+ meals daily, Indigenous Health Services/Culture Saves Lives, Community Managed Alcohol Program, and Community Transitional Care Team). Additionally, PHS operates Pigeon Park Savings financial services and Community Thrift and Vintage social enterprise. These services function as an integrated continuum of care rather than a single product, with programs like Insite and Onsite forming connected pathways for substance use services.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 130,000+ OPS visits and 1,000+ overdose reversals since December 2016
• +4 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core and minor.

• BC HousingcoreOthersBC Housing is the primary government funder and landlord for PHS supportive housing operations. Provides capital funding and operational subsidies for the majority of PHS housing sites. Purchased and transferred properties including The Juniper and The Soleil to PHS for operation. BC Housing funding of $66 million enabled the 2017 development of 600 TMH units including Chartrand Place, Margaret Mitchell Place, and Hummingbird Place.
• Vancouver Coastal HealthcoreStrategic or Co-development PartnerVancouver Coastal Health co-manages clinical programs with PHS including Insite (North America's first legal supervised injection site), Onsite (substance use stabilization), Columbia Street Community Clinic, and the SAFER safe supply initiative. Also funds harm reduction operations and the Downtown Eastside kitchens.
• Island HealthcoreStrategic or Co-development PartnerIsland Health co-manages clinical services at PHS Victoria locations including the Douglas Street Community Supportive Recovery Program and Opioid Agonist Therapies. Partners with PHS on Victoria harm reduction and healthcare programming.
• Vancity Credit UnioncoreStrategic or Co-development PartnerVancity co-founded Pigeon Park Savings with PHS, a unique low-barrier banking branch serving people living on low incomes in the Downtown Eastside. Vancity provides banking infrastructure, operational support, and co-funding. Approximately 7,000 members use PPS every month.
• First Nations Health AuthoritycoreOthersFirst Nations Health Authority funds and partners with PHS on Indigenous Health Services including Culture Saves Lives. Provides cultural safety and Indigenous health programming support for DTES Indigenous population.
• Sole Food FarmsminorOthersSole Food Farms partners with PHS on an integrated sustainable agriculture project at Hummingbird Place, providing tenants with access to urban farming and fresh produce.
• Hives for HumanityminorOthersHives for Humanity maintains apiaries (beehives) at Chartrand Place and Hugh Bird Residence as community programming for residents, connecting people to nature and therapeutic activity.
• BC Centre on Substance UsecoreStrategic or Co-development PartnerBC Centre on Substance Use partners with PHS and Vancouver Coastal Health on the SAFER (Safer Alternative for Emergency Response) initiative, piloting new safe supply medication options for people at risk of drug poisoning where other treatments have not succeeded.
• Sanford Housing SocietyminorOthersSanford Housing Society developed and owns Enhanced Living Support (ELS), with PHS providing mental health workers and food program. Also a partner at Alexander Street Community.
• Horizon NorthminorOthersHorizon North is the modular construction partner for PHS Temporary Modular Housing buildings including Chartrand Place, Hummingbird Place, and Margaret Mitchell Place, providing prefabricated housing units craned into place.
• Boni Maddison ArchitectsminorOthersBoni Maddison Architects provided architectural design for PHS Temporary Modular Housing buildings including Chartrand Place and Hummingbird Place.
• City of VancouvercoreOthersCity of Vancouver is a key partner providing land, zoning approvals, and co-funding for PHS housing operations. Dovetail Annex was made possible through partnership with City of Vancouver, Province, BC Housing and Vancouver Coastal Health. City has provided heritage awards for building renovations.

Scale indicators14 records

Recent moves15 records

Expansion highlights6 records

Direct peers

• AIDS Vancouver: AIDS Vancouver provides harm reduction, support services, and health programming for people living with or at risk of HIV/AIDS in the DTES. Directly comparable to PHS on harm reduction focus and DTES-specific population served.
• Covenant House Vancouver: Covenant House operates supportive housing and wraparound services for youth experiencing homelessness in Vancouver. Comparable non-profit operating model with integrated housing and health services for marginalized populations.
• Dr. Peter AIDS Foundation: Dr. Peter AIDS Foundation operates supportive housing, a day program, and HIV/AIDS health services in Vancouver for people with complex health and social needs. Closely comparable integrated housing + healthcare model for marginalized populations.
• Atira Women's Resource Society: Atira provides supportive housing and advocacy for women and gender-diverse people experiencing violence, homelessness, and substance use in Metro Vancouver. Comparable in low-barrier housing model, harm reduction integration, and DTES presence.
• Lookout Housing and Health Society: Lookout is one of the largest non-profit housing and health providers in Metro Vancouver and the Fraser Valley, operating supportive housing, emergency shelters, and harm reduction services. Direct overlap with PHS in low-barrier housing, mental health supports, and complex-needs population focus.
• Our Place Society: Our Place provides integrated housing, meals, drop-in services, and addiction supports for marginalized populations in Victoria. Closely comparable to PHS in multi-service integrated operating model and target population.
• RainCity Housing and Shelter Society: RainCity operates supportive housing, shelters, and harm reduction programs across Metro Vancouver, including in the Downtown Eastside. Closely comparable to PHS in target population (homeless and people who use drugs), service mix, and low-barrier operating model.
• Victoria Cool Aid Society: Cool Aid is a Victoria-based non-profit operating supportive housing, shelters, a community health centre, and dental clinic for people experiencing homelessness and poverty. Direct overlap with PHS's Victoria portfolio and integrated housing-plus-healthcare model.

Others

• Providence Health Care: Providence Health Care operates St. Paul's Hospital and partner clinical services in the DTES, including the BC Centre on Substance Use. Co-manages some clinical programs with PHS (e.g., Community Transitional Care Team) and serves the same marginalized populations, but is a large hospital system rather than a direct housing provider.

Broad incumbents

• Canadian Mental Health Association - BC Division: CMHA BC operates housing, mental health programs, and supported employment across the province. Broader and more established than PHS but overlapping significantly in supportive housing and mental health service delivery for vulnerable populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/PHSCommunityServicesSociety
• Instagraminstagram.com/phscss
• LinkedInlinkedin.com/company/phs-community-services-society

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phs Community Services Society