Hand International Pte. Ltd.

What Hand International Pte. Ltd. does

Hand International Pte. Ltd., operating as HAND Global Solutions, is the international subsidiary of Hand Enterprise Solutions Co., Ltd. (Shenzhen Stock Exchange: 300170), a Chinese enterprise digital transformation provider founded in 1996 and headquartered in Shanghai. The Singapore entity has served as the company's ASEAN headquarters since 2012 and coordinates operations across 89 countries and three continents with a workforce exceeding 10,000. The company serves more than 7,000 clients globally, with a heavy emphasis on enterprise IT services and proprietary software for ERP-adjacent workflows.

The company's core offering is end-to-end implementation and managed services for SAP and Oracle NetSuite ERP systems, with reported delivery volumes of 20,000+ ERP projects and 13,000+ NetSuite projects. Layered on top of the services practice is a proprietary product portfolio spanning Smart Factory (MES), Cross-border E-commerce OMS, Easy-Link RPA, Hi-IoT platform, YAN Cloud service management, HELIOS expense management, and Supplier Relationship Management, with total deployed solutions exceeding 30,000. These products are designed to integrate natively with SAP, Oracle, WeChat, and Alipay, creating a tightly coupled stack around enterprise ERP and China-centric commerce workflows. AI capabilities are applied within several products (OCR for RPA, NLP for chatbots, predictive analytics for IoT, and AI-powered features in HELIOS as of 2024), but the company appears to be an applied-AI user rather than a foundation-model builder.

The business model combines traditional IT consulting and systems integration revenue with proprietary software licensing and recurring managed services. Revenue is generated from enterprise clients across manufacturing (e.g., SANY Group, Bull Group), retail, chemicals, agriculture, and medical devices, with implementation services, product licenses, and ongoing support as the primary monetization vectors. Geographic expansion (e.g., Kyushu Delivery Center in August 2023) and product-led AI features suggest the company is investing to shift the revenue mix toward higher-margin recurring software, though the underlying disclosure does not break out the services-versus-product split.

Name

Hand International Pte. Ltd.

Legal name

HAND Global Solutions Pte. Ltd.

Website

https://hand-global.com

Company type

Public

Founded year

1996

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Hand International Pte. Ltd. (HAND Global Solutions) is the Singapore-headquartered international arm of Hand Enterprise Solutions, delivering SAP and Oracle NetSuite ERP implementation services and a proprietary product portfolio (MES, RPA, IoT, expense management, OMS) to 7,000+ enterprise clients across 89 countries.

Ownership category

akta.pro rank

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices23 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Supply Chain

Revenue model

1. ERP Implementation and Consulting Services: Professional services for SAP, Oracle, and NetSuite implementations including process design, configuration, integration testing, user training, and post go-live support. Part of global rollouts and new implementations.
2. SaaS Platform Solutions: Cloud-based Software as a Service platform solutions including MES, OMS, RPA, IoT, Service Management, Expense Management, and SRM. Stable but agile holistic digital transformation using SaaS platform solutions.
3. Application Management Services (AMS): Ongoing application management and support services for enterprise software solutions.
4. Cloud Migration Services: Migration services to help enterprises transition to cloud-based enterprise solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

HAND Global Solutions provides enterprise digital transformation services and proprietary SaaS products, including SAP and Oracle NetSuite implementation/AMS consulting along with its own Smart Factory (MES), Cross-border E-commerce (OMS), Easy-Link RPA, Hi-IoT, YAN Cloud, HELIOS expense management, and SRM solutions. The company sells direct to large enterprise clients across manufacturing, retail, pharmaceutical, high-tech, cross-border e-commerce, and professional services verticals via field sales and partner channels.

Product overview

HAND Global Solutions is a leading enterprise digital transformation provider offering both professional implementation services and proprietary products. Their services include SAP and Oracle NetSuite implementation, while their proprietary product portfolio consists of: Smart Factory (MES) for manufacturing optimization, Cross-border e-commerce (OMS) for brand-centric C2M systems, Robotic Process Automation (RPA) called Easy-Link, IoT Solution & Platform (Hi-IoT), Service Management (YAN Cloud), Expense Management System (HELIOS), and Supplier Relationship Management (SRM). These products work both independently and as an integrated ecosystem, with YAN Cloud serving as an API platform enabling connectivity between products. HELIOS specifically integrates with back-end ERP systems like SAP and Oracle, while Hi-IoT connects physical devices to cloud applications for monitoring and analytics.

Differentiator

Problem solved

Functional benefit

Brands

• HELIOS: Expense Management System - cutting-edge expense management system combining travel and expense tracking with e-invoicing and reimbursement capabilities.
• SRM
• YAN Cloud
• Hi-IoT
• OMS
• Easy-Link RPA

Products and services

• SAP Implementation Services SAP implementation and consulting services for S/4 HANA Cloud ES, S/4HANA On-Premise, and S/4HANA Installed Base Conversion, delivered to large enterprises in equipment manufacturing, consumer goods, and pharmaceutical industries.
• Oracle NetSuite Services Oracle NetSuite implementation services covering ERP, Accounting, Global Business Management, and CRM, with specialisation in e-commerce, cross-border e-commerce, and manufacturing industries.
• Application Management Service (AMS) Ongoing application management and support service for enterprise software solutions, covering post go-live maintenance and operational continuity.
• Cloud Migration Services Migration services helping enterprises transition to cloud-based enterprise solutions as part of their digital transformation programs.
• Smart Factory (MES) Proprietary cloud-based Digital Factory Solution that optimises manufacturing for enterprises with comprehensive coverage and mobile production management, providing visualisation in one platform.
• Cross-border e-commerce (OMS) Proprietary B2B E-commerce System that enhances market competitiveness through brand-centric C2M systems enabled by digital marketing, intelligent manufacturing, and supply chain intelligence, supporting B2B self-built malls, B2C self-built malls, and membership management.
• Robotic Process Automation (Easy-Link RPA) Proprietary Easy-Link RPA providing a digital operations toolkit that streamlines operations and achieves greater efficiency through AI-integrated robotic process automation, including proprietary OCR capabilities.
• IoT Solution & Platform (Hi-IoT) Proprietary integrated IoT platform based on edge, cloud, intelligence, and usage that helps enterprises connect devices to the cloud with remote monitoring, fault diagnosis, prediction, and intelligent decision making.
• Service Management (YAN Cloud) Proprietary SaaS platform that streamlines service processes, enhances employee experience, and optimises service quality with IT Service Management, Knowledge Management with machine learning, and Chatbot capabilities plus an API platform (Ticketing, Knowledge, Monitoring, Reporting APIs).
• Expense Management System (HELIOS) Proprietary expense management system combining travel and expense tracking with e-invoicing and reimbursement capabilities, integrating with SAP, Oracle, WeChat, Alipay, and Google Maps for AI-powered automation.
• Supplier Relationship Management (SRM) Proprietary transformative procurement solution that optimises procurement processes and fosters stronger collaborations with suppliers through centralised supplier database, intelligent sourcing, performance evaluation, and end-to-end procurement management.

Quantifiable outcome

• 40% shorter approval cycles with HELIOS
• +7 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability12 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core.

• SAPcoreTechnology or IntegrationLeading SAP partner providing implementation and consulting services for S/4 HANA Cloud ES, S/4HANA On-Premise, and S/4HANA Installed Base Conversion. HAND has completed 20,000+ SAP and Oracle-related ERP projects and implementations.
• Oracle (NetSuite)coreTechnology or IntegrationSDN (SuiteCloud Developer Network) partner for Oracle NetSuite implementation. HAND has extensive NetSuite implementation experience in e-commerce, cross-border e-commerce and manufacturing industry, developing solutions for SRM and MES with close integration to NetSuite.
• ERP Systems (SAP, Oracle)coreTechnology or IntegrationHELIOS easily integrates with legacy ERP systems including SAP and Oracle, ensuring smooth transition for organizations. Pre-designed integration offers seamless process with company's ERP system.

Scale indicators10 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• HCL Technologies: Global IT services company with strong SAP practice and a comparable application management services model, competing for ERP run-and-transform mandates in Asia-Pacific and beyond.
• Infosys: India-headquartered IT services major with deep SAP and Oracle practices, comparable global delivery model, and a similar shift toward proprietary platforms — directly competing for cross-border ERP and SaaS modernization deals.
• Accenture: Global IT consulting and systems integration leader that competes with HAND for large ERP implementation (SAP, Oracle) and digital transformation engagements across Asia, Europe, and North America.
• Wipro: Global IT services firm with established SAP and Oracle consulting practices and a comparable delivery center strategy, competing for enterprise digital transformation and AMS contracts.
• Tata Consultancy Services (TCS): One of the largest global IT services firms with strong SAP S/4HANA and Oracle Cloud implementation capabilities, competing with HAND for enterprise digital transformation mandates across manufacturing and retail verticals.
• Cognizant: Major IT services provider with deep Oracle and SAP implementation capabilities, overlapping with HAND on ERP modernization, AMS, and digital operations deals.
• Capgemini: European IT services and consulting leader with a significant SAP practice, competing for the same cross-border ERP and digital factory engagements HAND pursues in Europe and Asia.

Direct peers

• Kingdee International Software Group: Hong Kong-listed Chinese enterprise cloud SaaS provider offering ERP, finance, HR and supply chain cloud platforms — a directly comparable cloud-first enterprise software peer serving the same Chinese enterprise base.
• Yonyou Network Technology: China's leading enterprise software and cloud services provider, offering ERP, finance, HR and supply chain SaaS — the most direct China-market comparable to HAND's enterprise digital transformation portfolio.
• ChinaSoft International: Chinese IT services and software firm with strong Huawei/ERP alliances and global delivery capability, directly competing with HAND on SAP/Oracle implementations and proprietary solutions in Greater China and ASEAN.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@handenquiry
• Facebookfacebook.com/HandGlobalSolutions
• LinkedInlinkedin.com/company/hand-global

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hand International Pte. Ltd.