Franklin Lakes Borough of

What Franklin Lakes Borough of does

Franklin Lakes Borough of is a municipal government entity operating as a local political subdivision of Bergen County, New Jersey, USA. Founded in 1922 and headquartered at Borough Hall, 480 DeKorte Drive, Franklin Lakes, the borough provides a comprehensive suite of public services to its residents and property owners, including public safety (police, fire, ambulance corps, emergency management), sanitation and recycling, parks and recreation, code enforcement and building permits, planning and zoning, tax collection and assessment, vital statistics and licensing, environmental services (shade tree management, stormwater, mosquito control), and municipal court services.

The borough's core technology stack is built on standard municipal platforms: Laserfiche for document management and public records, iWorQ for service request intake, and a proprietary Performance Dashboard that tracks departmental KPIs such as inspections, garbage/recycling tonnage, tree permits, and communications effectiveness. Online fillable forms and applications extend access to permits, licenses, registrations, and OPRA requests. The borough communicates with residents through a multi-channel approach including its official website (franklinlakes.org), Facebook, Instagram, X, and Nixle/E-blast email notifications, supplemented by in-person services at Borough Hall and physical recreation facilities.

The borough's business model is non-commercial: it is funded primarily through property taxes and supplemented by permit and licensing fees (e.g., $1,000 zoning board variance application fee). It operates within an approved municipal budget under public accountability, with no external investors, parent company, or commercial revenue streams. Strategic partnerships — including the Wyckoff Family YMCA for recreation programming and Ramsey Outdoor for wellness activities — extend service capacity without in-house expansion. The entity is governed by elected officials including Mayor Frank Bivona, with operational leadership across police, fire, DPW, and administrative departments.

Name

Franklin Lakes Borough of

Legal name

Borough of Franklin Lakes

Website

https://franklinlakes.org

Company type

Public

Founded year

1922

Operating status

Operating

Headcount range

1–10 employees

Short description

Franklin Lakes Borough of is a municipal government entity providing public safety, sanitation, recreation, code enforcement, tax collection, and community services to residents of Franklin Lakes, Bergen County, New Jersey, funded through property taxes and permit fees.

Ownership category

akta.pro rank

Product category

Local Government / Municipal Administration

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Water, Sewage and Other Systems (2213)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Municipal Tax & Revenue Administration (Local) (BPAIACAD)

Keywords

• Municipal governance
• Public safety services
• Waste management
• Recreation programs
• Permit licensing services

Headquarters

HQ city

Franklin Lakes

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Pricing tiers

Distribution channels3 records

Marketing channels6 records

Core offering

The Borough of Franklin Lakes provides municipal governance and core public services to its residents, including police, fire, and emergency medical protection, garbage and recycling collection, parks and recreation programming, building and zoning permits and inspections, property tax collection and assessment, vital statistics and licensing, environmental management, and municipal court services. Offerings are delivered through Borough Hall, online portals, and community facilities, and are funded through property taxes and various application and program fees.

Product overview

Franklin Lakes Borough of operates as a municipal government entity providing a comprehensive range of public services to residents. The offerings consist of government administration, public safety (police, fire, emergency management), sanitation and recycling, recreation and parks, code enforcement, tax services, vital statistics, environmental management, and municipal court services. The Performance Dashboard serves as a transparency module providing public access to departmental performance metrics.

Differentiator

Problem solved

Functional benefit

Products and services

• Borough Administration Services Municipal government administration including mayor and council operations, borough clerk functions, public records management, OPRA requests, and resident services coordination for Franklin Lakes residents and businesses.
• Public Safety Services
• Garbage and Recycling Services
• Recreation and Parks
• Code Enforcement and Building Services
• Tax Collection and Assessment
• Vital Statistics and Licensing
• Environmental Services
• Municipal Court

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Wyckoff Family YMCAcoreStrategic or Co-development Partner · 1 January 2026YMCA hosts Franklin Lakes Jr. recreation camp for grades K-5, and operates the Franklin Lakes Community Center. Partnership provides summer camp programming and community recreation facilities for borough residents.
• Ramsey OutdoorminorStrategic or Co-development PartnerOutdoor recreation retailer providing kayak tours and equipment for the Mayors Wellness Campaign programs at G. Thomas Donch Nature Preserve.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Borough of Ridgewood: Larger Bergen County borough with comparable service mix (public safety, sanitation, recreation, planning/zoning) and similar affluent residential tax base — a relevant scale-up benchmark for Franklin Lakes.
• Borough of Midland Park: Neighboring Bergen County borough with a closely matching operational footprint — public safety, recreation, DPW, and the same property-tax-driven funding model.
• Township of Mahwah: Larger neighboring Bergen County municipality providing the same service categories. Useful for understanding how a comparable jurisdiction scales services beyond borough size.
• Borough of Glen Rock: Bergen County borough with comparable size and the same core municipal functions (police, fire, DPW, recreation, tax collection, municipal court). Strong operating benchmark.
• Borough of Ho-Ho-Kus: Small Bergen County borough with an essentially identical service portfolio and similar population scale — a tight demographic and operational comparable to Franklin Lakes.
• Borough of Wyckoff: Adjacent Bergen County borough of similar size and demographic profile. Operates the same municipal service stack (police, fire, DPW, recreation, tax collection) and even shares the YMCA partnership with Franklin Lakes.
• Township of Washington (Bergen County): Adjacent Bergen County municipality offering the full municipal service stack to a similar affluent suburban population, useful as a scale and service-comparable peer.
• Borough of Oakland: Neighboring Bergen County borough offering the same municipal service portfolio and serving a similar suburban residential population, with overlapping recreation and DPW functions.
• Borough of Waldwick: Bergen County borough offering the same municipal services including DPW, recreation, public safety, and tax collection, serving a comparable suburban residential base.

Others

• New Jersey League of Municipalities: Statewide association representing NJ municipalities. Not a direct peer but the primary peer ecosystem, governance body, and source of best-practice benchmarking for boroughs like Franklin Lakes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/Franklin_Lakes
• Facebookfacebook.com/FranklinLakes
• Instagraminstagram.com/franklinlakes.borough
• LinkedInlinkedin.com/company/franklin-lakes-borough-of

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Franklin Lakes Borough of