Independent Claim Consultants Network, LLP

What Independent Claim Consultants Network, LLP does

Independent Claim Consultants Network, LLP (ICCN, DBA Stellar Global IMEs) is a privately held, founder-controlled professional services firm founded in 1997 and headquartered in Haydenville, Massachusetts. The company coordinates psychiatric, neuropsychological, psychological, and medical-specialty Independent Medical Evaluations (IMEs), peer reviews, medical record reviews, fitness-for-duty evaluations, and related consultation for clients handling disability, workers' compensation, and casualty claims. Dr. Lori Cohen (President) and Dr. Jonathan Parad (Vice President), both licensed Massachusetts psychologists, lead the firm and personally curate a vetted national and international network of forensic experts that ICCN draws on per engagement.

ICCN's core offering is case coordination rather than direct clinical delivery: clients (insurers, TPAs, law firms, self-insured employers, and independent evaluators) submit referrals through a dedicated portal, an Assessment Coordinator is assigned, and ICCN matches the case to a vetted expert, manages scheduling/logistics, and applies quality review before report delivery. The only notable technology component is the SyncSelect sub-brand, a HIPAA-compliant tele-evaluation platform that enables secure video-based IMEs domestically and internationally, including across 4 continents with translator coordination. The firm also generates ancillary revenue through customized training seminars and workshops led by Dr. Cohen.

ICCN makes money on a per-engagement, professional-services basis; expert providers set their own rates, and ICCN captures a coordination/case-management spread. Its go-to-market is sales-led enterprise outreach with inside-sales referral processing, supplemented by thought leadership at major insurance and claims conferences (ECC, ICA, WCI, American Academy of Insurance Medicine, Midwestern Claims Conference) and referral-driven demand from existing network evaluators. The firm does not disclose pricing publicly, has no institutional investors, and operates with a 1-10 employee footprint, serving some of the largest U.S. insurers, TPAs, and law firms.

Name

Independent Claim Consultants Network, LLP

Legal name

Independent Claim Consultants Network, LLP

Website

https://independentclaims.net

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

Independent Claim Consultants Network (ICCN) is a founder-controlled professional services firm that coordinates psychiatric and medical Independent Medical Evaluations, peer reviews, and consultation for insurers, attorneys, employers, and independent evaluators handling disability, workers' compensation, and casualty claims.

Ownership category

akta.pro rank

Product category

Independent Medical Evaluation Services

NAICS

Medical and Diagnostic Laboratories (62151)

SIC

Services-Medical Laboratories (8071)

akta.pro primary industry

Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK)

akta.pro secondary industry

Occupational Health & Employer Testing Laboratories (HLAFAMAK)

Keywords

• Independent medical evaluations
• Claims management services
• Psychiatric evaluations
• Peer review services
• Tele-evaluation platform

Headquarters

HQ city

Haydenville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Independent Medical Evaluations (IMEs): ICCN arranges and coordinates IMEs with a national and international network of forensic experts. The company manages the referral process, scheduling, quality review, and logistics while expert providers conduct evaluations and set their own rates.
2. Peer Reviews and File Reviews: Expert analysis of medical records and conferring with treatment providers. Peer-to-peer telephone interviews and documented treatment provider interviews provide additional data for claims assessment.
3. Training and Education: Customized seminars, lectures, and workshops delivered by Dr. Cohen and colleagues on topics including PTSD assessment, psychiatric claims management, and conducting effective independent evaluations.
4. Fitness for Duty Evaluations (FFDEs): Pre-employment screenings, threat of violence assessments, and fitness for duty evaluations for employers including peace officers and civilian contractors.
5. Tele-Evaluations: Video-based independent evaluations using a HIPAA-compliant platform for secure communication, offered domestically and internationally.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

ICCN arranges psychiatric and medical evaluations, peer reviews, and consultation services for claims management, connecting organizational clients with qualified evaluators across a national and international network. The firm also provides specialized assessment services such as Fitness for Duty Evaluations, Threat of Violence Assessments, and Pre-employment Psychological Screenings, while offering the SyncSelect tele-evaluation platform to enable remote examinations.

Product overview

ICCN offers a portfolio of forensic evaluation and consultation services centered on psychiatric disability claims. The core offerings include Independent Medical Evaluations (IMEs), Peer Reviews, and Medical Record Reviews conducted by a national and international network of vetted forensic psychiatrists, psychologists, and neuropsychologists. Supporting services include Tele-Evaluations via the SyncSelect platform, Training and Education programs, Consultation Services, International Claims Services, and Fitness for Duty Evaluations (FFDEs). Additional specialized offerings for employers and attorneys include pre-employment psychological screening, threat of violence assessments, on-site reviews, program development, medical set-aside assessments, appeals support, and expert witness services. The platform operates with embedded quality-control procedures and dedicated Assessment Coordinators managing the referral process.

Differentiator

Problem solved

Functional benefit

Brands

• SyncSelect: ICCN's Tele-Evaluation Service utilizing a HIPAA-compliant platform for secure video evaluations in the US and internationally.

Products and services

• Independent Medical Evaluations (IMEs) Coordination and arrangement of independent medical evaluations for insurance carriers, attorneys, and claims management organizations to support claims adjudication and medical-legal matters.
• Peer Reviews Independent peer review of medical and psychiatric cases for claims management and quality assurance purposes.
• Medical Record Reviews Comprehensive review of medical records by qualified evaluators to support claims decisions, appeals, and legal proceedings.
• SyncSelect Tele-Evaluations Proprietary tele-evaluation platform that enables remote medical and psychiatric examinations, expanding access to qualified evaluators without geographic limitations.
• Training and Education Professional training and educational programs for independent evaluators joining the ICCN network, covering evaluation methodology, reporting standards, and regulatory compliance.
• Consultation Services Expert consultation services on psychiatric and medical matters to support claims management decision-making for insurers, employers, and attorneys.
• International Claims Services Coordination of medical and psychiatric evaluations for international claims, delivered through the Stellar Global IMEs sub-brand extending ICCN's reach beyond U.S. borders.
• Fitness for Duty Evaluations (FFDEs) Independent assessments to determine whether an employee is physically or psychologically able to perform essential job functions, primarily serving employer and HR clients.
• Pre-employment Psychological Screening Psychological screening assessments conducted prior to employment to inform hiring decisions, primarily for employer and HR clients.
• Threat of Violence Assessment Specialized assessments evaluating the risk of violent behavior in workplace contexts, supporting employer risk management and workplace safety decisions.
• On-Site Reviews In-person, on-site review and evaluation services conducted at the client's location or other designated sites.
• Program Development Consulting and program development services for independent evaluators, supporting practice building, quality standards, and professional program design.
• Medical Set-Aside Assessments Specialized medical set-aside assessments provided to evaluators within ICCN's network to support their evaluation and reporting practice.
• Appeals Support Support services for appeals related to claims decisions, including additional evaluation coordination and documentation support.
• Expert Witness Services Sourcing and coordination of qualified expert witnesses for attorneys engaged in medical-legal disputes.

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• ExamWorks (now Enlyte): Enlyte is one of the largest U.S. IME and managed care services organizations, formed through the combination of ExamWorks, Genex, and other claims services businesses. It is comparable to ICCN as a leading IME coordinator and clinical services provider to insurers and employers, though it operates across all medical specialties rather than specializing in psychiatric claims.
• Genex Services: Genex is a national managed care and IME provider offering peer review, file review, and IME coordination to insurers, employers, and TPAs. It is comparable to ICCN as a major IME/peer review coordinator for enterprise claims customers, though at substantially larger scale and broader specialty coverage.
• CompPsych (Optum Behavioral Health): CompPsych, a guidance-resources company under Optum, provides workplace mental health services including EAP, behavioral health assessments, and psychiatric consultations to employers and insurers. It is comparable to ICCN because both serve enterprise customers with workplace mental health evaluation, training, and consultation services, though CompPsych operates at significantly larger scale.
• Magellan Healthcare: Magellan Healthcare manages behavioral health benefits and disability evaluations for health plans, employers, and government agencies. It is comparable to ICCN in providing psychiatric evaluation and consultation services to enterprise customers, though Magellan's scope is much broader across managed behavioral healthcare.
• Crawford & Company: Crawford is a global claims management and third-party administrator serving insurance carriers, employers, and TPAs. It is comparable to ICCN because Crawford procures and coordinates independent medical evaluations and peer reviews as part of its broader claims management services, though Crawford operates across all medical specialties at much larger scale.
• ISO Claims Partners (Verisk): Verisk's ISO Claims Partners provides forensic expert and IME referral services to insurance carriers and attorneys. It is comparable to ICCN as a coordinator of independent medical and forensic experts for claims and litigation, though Verisk operates as part of a large data and analytics platform rather than as a specialty clinical firm.

Direct peers

• MES Solutions: MES Solutions is an IME and peer review services provider serving insurers, attorneys, and employers across the U.S. It is a direct peer of ICCN because both arrange independent medical evaluations and peer reviews for disability and workers' compensation claims through a network of credentialed experts.
• ForensisGroup: ForensisGroup provides expert witness and forensic consulting services across multiple specialties to attorneys and claims professionals. It is comparable to ICCN as a coordinator of credentialed forensic experts for legal and claims-related proceedings, though ForensisGroup operates more broadly across medical and non-medical specialties.
• Dove Disability & Vocational Services: Dove Disability provides vocational and disability evaluation services for insurers, attorneys, and government agencies. It is comparable to ICCN as a specialty disability evaluation firm serving enterprise claims customers, though Dove's focus is more vocational/economic loss rather than psychiatric.

Emerging players

• Psychological Assessment Resources (PAR): PAR develops psychological and neuropsychological assessment tools and provides related training to clinicians. It is comparable to ICCN as a provider of psychological assessment expertise serving enterprise and clinical customers, though its primary business is assessment instruments rather than evaluation coordination.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

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Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Independent Claim Consultants Network, LLP