Out of the Office Services, LLC

What Out of the Office Services, LLC does

Out of the Office Services, LLC (OOS) is a privately held, 100% woman-owned commercial printing and branded merchandise provider headquartered in Rochester, New York. Founded in 2016, the company operates from a single showroom and pick-up location at 900 Panorama Trail South and serves a multi-vertical client base across education, healthcare, government/municipal, corporate/SMB, and nonprofit segments, with an explicit focus on organizations with diversity set-aside procurement requirements enabled by its Monroe County M/WBE and New York State WBE certifications.

The company's offering spans four core service lines: commercial print (ink-on-paper collateral such as business cards, flyers, brochures, posters, and catalogs), branded apparel (custom decoration including screenprinting, heat printing, embroidery, DTG, sublimation, applique, and patches across t-shirts, polos, hoodies, and workwear), signage (vinyl banners, retractable banners, yard signs, window vinyl, A-frames, and flags), and promotional merchandise (a sourced catalog of over 45,000 items including drinkware, tech products, and executive gifts). Production decoration is performed in-house or via vetted suppliers, with the curation and supplier quality control process positioned as a core operational capability.

OOS runs a sales-led, quote-based go-to-market model. New clients must complete an onboarding form to access corporate pricing, with payment due before production and options for secure online payment, check, or ACH. Distribution is local pick-up plus direct shipping, and the company generates leads through a content-driven blog, email newsletter, and organic social media. The customer base is fragmented across SMBs, schools, nonprofits, healthcare, and government entities in the New York State market, with no disclosed enterprise anchor accounts and no visible institutional capital structure.

Name

Out of the Office Services, LLC

Legal name

Out of the Office Services, LLC

Website

https://outoftheofficeservices.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Out of the Office Services is a Rochester, NY-based, woman-owned commercial printing and branded merchandise provider offering commercial print, decorated apparel, signage, and a 45,000+ SKU promotional catalog to education, healthcare, government, corporate, and nonprofit clients.

Ownership category

akta.pro rank

Product category

Commercial Printing & Branded Merchandise Services

NAICS

Commercial Printing (except Screen and Books) (323111), Indoor and Outdoor Display Advertising (541850), Office Supplies and Stationery Retailers (45941), Stationery Product Manufacturing (322230)

SIC

Services-Mailing, Reproduction, Commercial Art & Photography (7330), Converted Paper & Paperboard Prods (No Contaners/Boxes) (2670)

akta.pro primary industry

Printing & Copy Services Retail (CRALABAD)

akta.pro secondary industries

OOH Production, Printing & Installation Services (BPAFALAL), Stationery & Office Paper Products (notebooks, pads, forms) (IMAMAHAG), OOH Production, Printing & Installation Services (MPAAAKAJ), Paper Products (Notebooks, Copy Paper, Envelopes) Retail (CRALABAC)

Keywords

• Commercial printing services
• Branded apparel decoration
• Custom signage production
• Promotional merchandise sourcing
• Corporate print collateral

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Branded Apparel Sales: One-time sales of customized branded apparel including t-shirts, polos, hoodies, workwear, and headwear with various decoration techniques.
2. Commercial Print Products: One-time print orders for business cards, flyers, brochures, posters, catalogs, calendars, packaging materials, and other marketing collateral.
3. Signage Products: Custom signage including vinyl banners, retractable banners, yard signs, window vinyl, and decorative displays.
4. Promotional Merchandise: Branded promotional products and merchandise distributed through their catalog of over 45,000 items including drinkware, executive gifts, and event merchandise.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Out of the Office Services provides commercial printing, custom-decorated branded apparel, custom signage, and promotional merchandise to businesses, schools, healthcare organizations, government entities, and nonprofits. The company sources promotional products from a catalog of over 45,000 items and applies decoration techniques such as screenprinting, embroidery, DTG, sublimation, and applique to apparel. Orders are fulfilled through quote-based sales, a physical showroom in Rochester NY, local pick-up, or direct shipping, with payment due before production.

Product overview

Out of the Office Services is a commercial printing and branded merchandise company offering four core service lines: Commercial Print (ink-on-paper collateral), Branded Apparel (custom decorated textiles via screenprinting, embroidery, DTG, and sublimation), Signage (banners, vinyl applications, yard signs), and Promotional Merchandise (catalog of 45,000+ promo items). The company operates as a Women Business Enterprise serving organizations with brand consistency and high-quality printed/decorated products for marketing and communications needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Print Commercial offset and digital ink-on-paper printing services producing business cards, flyers, brochures, posters, catalogs, calendars, packaging materials, and other marketing collateral for businesses and organizations.
• Branded Apparel Custom decorated apparel including t-shirts, polos, hoodies, scrubs, workwear, and headwear, branded using screenprinting, heat printing, embroidery, direct-to-garment (DTG), sublimation, applique, and patches for businesses, schools, healthcare organizations, and events.
• Signage Custom signage products including vinyl banners, coroplast, retractable banners, step-and-repeats, yard signs, aluminum signs, acrylic, window vinyl, PVC, A-frame real estate signs, and flags for brand visibility at events and locations.
• Promotional Merchandise Branded promotional products sourced from a catalog of more than 45,000 items including pens, tote bags, drinkware, technology products, event merchandise, and executive gifts for businesses, schools, nonprofits, and government programs.

Quantifiable outcome

• Access to 45,000+ promotional products through vetted supplier network

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered minor.

• Brighton ChamberminorOthersListed as a trusted partner in the OOS trusted partners section. Chamber membership indicates local business community engagement.
• Lollypop Farm ProfessionalsminorOthersListed as a trusted partner. Professional volunteer program partnership for animal welfare organization.
• East Rochester Chamber of CommerceminorOthersListed as a trusted partner. Local chamber membership indicating regional business community involvement.
• DV Freelance MarketingminorGTM or Marketing PartnerListed as a trusted partner. Freelance marketing firm providing potential referral or collaborative marketing services.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• AlphaGraphics: Commercial printing and marketing-services franchise network offering offset/digital print, signage, and branded materials to SMBs — directly comparable in service mix and customer profile to Out of the Office Services.
• FASTSIGNS: Signage and visual-communications franchise producing banners, vinyl, yard signs, and event graphics — directly comparable to OOS's Signage product line in product type and B2B buyer profile.
• HALO Recognition (formerly HALO Awards): Direct-sales promotional products and branded merchandise distributor with a large catalog and B2B focus — closely comparable to OOS's promo merchandise stream and corporate onboarding motion.
• 4imprint: Large promotional products distributor with an extensive catalog (pens, drinkware, apparel, signage) sold primarily B2B; comparable to OOS's 45,000+ item promo merchandise line and quote-driven corporate motion.
• Image360: Signage and visual-communications franchise producing custom banners, vehicle wraps, and event graphics — comparable to OOS's Signage line, with a similar consultative, project-based motion.
• PIP Printing & Marketing Services: Commercial printing franchise focused on SMB marketing collateral, business cards, flyers, and signage — overlaps directly with OOS in print services, customer segment, and local franchise-style operating model.
• Custom Ink: Custom decorated apparel specialist using screenprinting, embroidery, and DTG; directly comparable to OOS's Branded Apparel product line and corporate team/uniform use cases.

Emerging players

• Printful: Print-on-demand platform specializing in DTG, screenprinting, embroidery, and sublimation on apparel and accessories — comparable technology stack to OOS but with an automated, e-commerce-first operating model.
• DiscountMugs (Discount Promotional Items / Koozie Group): Online promotional products retailer (drinkware, writing instruments, bags, apparel) competing in the same SMB promo merchandise category that OOS serves via its 45,000+ item catalog.

Broad incumbents

• Vistaprint (Cimpress): Mass-market online commercial printing brand under Cimpress; competes in the same print collateral and small-business marketing spend pool as OOS but at vastly larger scale and lower unit cost.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Out of the Office Services, LLC