Heritage Office Furnishings Ltd

What Heritage Office Furnishings Ltd does

Heritage Office Furnishings Ltd is a privately held, founder-owned office furniture dealership founded in 1979 and headquartered in Vancouver, British Columbia. The company operates as the largest full-service office furniture dealership in British Columbia, representing Steelcase as its premier manufacturing partner alongside an extensive ecosystem of partner brands (Coalesse, Designtex, Orangebox, AMQ, Smith Systems, Viccarbe, HALCON, West Elm, Microsoft, Extremis, Tom Dixon, FLOS, and others). It serves three primary verticals — corporate, healthcare, and education environments — with a workforce of 200-250 employees spanning sales, design, administration, warehousing, distribution, and installation.

The core product offering spans desking and tables, ergonomic seating (Amia/Amia Air), storage systems, architectural space division, technology products (Steelcase Roam mobile stands for Microsoft Surface Hub 2, Flex Media Cart, QtPro and Sonet Qt sound masking systems), and accessories (monitor arms, lighting, whiteboards, power management). Underlying technology centers on Steelcase SmartTools — integrating Configura's CET Designer space-planning software with Steelcase's catalog of 80+ manufacturers — which enables 2D/3D drag-and-drop design, automated parts lists, quotes, installation drawings, photo-realistic renders, and virtual reality 360-degree visualization for clients.

The business model combines one-time office furniture sales with a broad portfolio of recurring and project-based professional services: corporate relocation, on-site repair, refinishing, reupholstery, recycling, and an expedited "Quick Ship" program shipping Steelcase products in as few as five business days. Go-to-market is consultative enterprise field sales through showrooms in Vancouver, Kelowna, Kamloops, and Burnaby, supported by in-house design, installation, and logistics teams. Pricing is quote-based with no public list rates. The company self-describes as a one-stop workplace solutions provider integrating design, procurement, deployment, maintenance, and end-of-life asset recovery.

Name

Heritage Office Furnishings Ltd

Legal name

Heritage Office Furnishings Ltd.

Website

https://heritageoffice.com

Company type

Private

Founded year

1979

Operating status

Operating

Short description

Heritage Office Furnishings Ltd is a privately held, founder-owned full-service Steelcase office furniture dealership founded in 1979, serving corporate, healthcare, and education clients across British Columbia from showrooms in Vancouver, Kelowna, Kamloops, and Burnaby with 200-250 employees.

Ownership category

akta.pro rank

Product category

Office Furniture Dealership

NAICS

Office Furniture (including Fixtures) Manufacturing (33721), Reupholstery and Furniture Repair (81142)

SIC

Retail-Furniture Stores (5712), Public Bldg & Related Furniture (2531)

akta.pro primary industry

Office Furniture & Workspace Accessories Retail (CRALABAE)

akta.pro secondary industries

Office Furniture Moving, Installation & Reconfiguration (Systems Furniture) (HSAKAKAE), Flat-Pack & Modular Furniture Assembly (IKEA, Wayfair, etc.) (HSAGAHAA), Office Furniture (Used & Refurbished) Retail (CRAIANAK)

Keywords

• Office furniture dealership
• Workplace solutions
• Corporate furnishings
• Space planning services
• Office installation services

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Office Furniture Sales: Heritage sells office furnishings and related products through their dealership model, representing Steelcase and other manufacturers. Products include desks, tables, storage, seating, technology solutions, accessories, and surface materials.
2. Installation Services: Full-service installation of office furniture including systems furniture, case goods, and reconfigurations performed by trained in-house installers.
3. Repair and Maintenance Services: On-site furniture repair services including chair repairs, ergonomic solutions, lock repair, key cutting, panel cleaning, reupholstery, and AV installation.
4. Corporate Relocation Services: End-to-end corporate relocation including move management, IT services, storage, and reconfigurations for office moves across British Columbia.
5. Refinishing and Reupholstery: Furniture refinishing services including wood refinishing, repainting, chair and panel refinishing, welding, and reupholstery to extend furniture life.
6. Recycling Services: Furniture recycling and donation matching services to divert waste from landfills, working with local recycling companies and non-profit organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Heritage Office Furnishings designs, supplies, and installs office furniture and integrated workplace solutions for corporate, healthcare, and education clients across British Columbia. As a Steelcase Premier Partner, the company offers the full Steelcase product portfolio alongside complementary partner brands, with in-house services spanning space planning and 3D visualization, project management, delivery, installation, on-site repair, refinishing, reupholstery, corporate relocation, and furniture recycling.

Product overview

Heritage Office Furnishings Ltd is a full-service office furniture dealership and installation company, established in 1979, operating as the largest full-service office furniture dealership in British Columbia. The company serves corporate, healthcare, and education environments through integrated services and a comprehensive product portfolio. Their product offerings are organized around Steelcase as their primary brand partner, supplemented by partner brands including Coalesse, Designtex, Orangebox, AMQ, Smith Systems, Viccarbe, HALCON, West Elm, Microsoft, Extremis, Tom Dixon, and FLOS. The portfolio includes desking and tables (private offices, fixed-height benching, conference solutions), ergonomic seating (Amia, Amia Air task chairs), storage systems, architectural space division, technology products (Steelcase Roam, Flex Media Cart, QtPro and Sonet Qt sound masking), and comprehensive accessories (computer support, power management, lighting, whiteboards, organization tools). Services encompass project space planning with 3D visualization and virtual reality, corporate relocation and reconfiguration, on-site repair, refinishing, reupholstery, and recycling services. The Quick Ship program provides expedited delivery of popular Steelcase products in as soon as 5 business days.

Differentiator

Problem solved

Functional benefit

Products and services

• Project Space Planning & Visualization Design services using Steelcase SmartTools and CET Designer for 2D/3D space planning with photo-realistic renders and virtual reality capabilities, helping corporate, healthcare, and education clients visualize and specify office environments.
• Corporate Relocation & Reconfiguration End-to-end office moving services including move management, IT service, storage, furniture reassembly, and sustainability-focused disposal for corporate clients across British Columbia.
• On-Site Repair Services Mobile service technicians providing office furniture repair, ergonomic solutions, lock repair, keys cut to code, panel cleaning, reupholstery, and AV installation services to corporate clients.
• Refinishing Services Furniture refinishing services including wood refinishing, repainting, panel refinishing, welding and metal fabrication, and reupholstery to extend furniture life for corporate clients.
• Recycling Services Zero landfill waste recycling services matching used office furniture with non-profit organizations and breaking items into base components for recycling, diverting waste from landfills.
• Quick Ship Program Expedited ordering service for Steelcase products shipping in as soon as 5 business days, covering private offices, workstations, benching, and conference rooms.
• Amia + Amia Air Task Chairs Ergonomic office task chairs with LiveLumbar technology for dynamic back support, with Amia Air featuring a breathable geometric backrest design with integrated LiveBack technology.
• Steelcase Roam

Quantifiable outcome

• Heritage refinishing experts provide assurance that 200 trained in-house specialists will be with clients from start to finish.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• SteelcasecoreChannel Partner/ Reseller/ DistributorSteelcase is Heritage's premier manufacturing partner. Heritage is a Steelcase Premier Partner offering the complete Steelcase product line including seating, desks, tables, storage, technology solutions, and surface materials. Heritage also has exclusive access to Steelcase SmartTools software capabilities.
• MicrosoftminorStrategic or Co-development PartnerSteelcase and Microsoft are developing technology-enabled workplace solutions built on Microsoft Azure IoT technology. Heritage offers Steelcase Roam products co-developed with Microsoft for Surface Hub 2.
• ConfiguracoreTechnology or IntegrationHeritage uses Configura's CET Designer software as part of Steelcase SmartTools for space planning and design. CET Designer enables 2D and 3D drag-and-drop functionality with rules-based software for complex calculations.
• Minerva BCminorOthersHeritage is proud to partner with Minerva BC, a Vancouver-based charity dedicated to advancing the leadership of women and girls. For every person who visits Heritage's space in 2026, they make a contribution to Minerva BC's Learning to Lead program.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• MillerKnoll: MillerKnoll is the combined Herman Miller and Knoll office furniture portfolio and a major competitor manufacturer in the same product categories Heritage sells and installs. Their products (Herman Miller Aeron, Knoll office systems) compete head-to-head with Steelcase offerings on the same institutional RFPs.
• Global Furniture Group: Global Furniture Group is a Canadian-based office furniture manufacturer offering seating, tables, and casegoods that compete with Steelcase and other lines Heritage represents. Its Canadian manufacturing footprint makes it a particularly relevant comparable for BC market RFPs.
• Allsteel: Allsteel is a Haworth-owned office furniture brand offering systems furniture and architectural solutions that compete directly with Steelcase on dealer-led commercial bids. As part of the Haworth family, it parallels Steelcase's full-line systems approach that Heritage distributes.
• Steelcase Inc. Steelcase is the global office furniture manufacturer whose product line constitutes the bulk of Heritage's revenue, and Heritage is one of its Steelcase Premier Partner dealers. Steelcase sets industry product standards, owns the SmartTools platform Heritage uses, and represents both Heritage's largest supplier and a broader competitive benchmark for the dealership channel.
• Kimball International: Kimball International is a US office furniture manufacturer offering workstations, seating, tables, and architectural solutions that compete with the Steelcase line Heritage distributes. Its commercial furniture portfolio overlaps significantly with Heritage's product catalog on corporate and healthcare bids.
• Teknion: Teknion is a Canadian-headquartered office furniture manufacturer offering systems furniture, seating, and architectural products that compete with Steelcase in the same mid-market and corporate RFPs. As a Canadian manufacturer, Teknion has especially strong dealer competition with Steelcase-aligned dealers like Heritage.
• Haworth: Haworth is a privately held global office furniture manufacturer whose systems furniture, seating, and architectural products directly compete with Steelcase and are sold through a competing dealer network in Canada. Haworth's product breadth and dealer programs make it a parallel incumbent on the manufacturing side of Heritage's value chain.

Emerging players

• Keilhauer: Keilhauer is a Canadian office seating and table manufacturer whose products compete with Steelcase seating on commercial and corporate bids across Canada. Its made-in-Canada positioning and design-forward seating create a specialty alternative to the Steelcase lines Heritage carries.
• Humanscale: Humanscale is a specialty ergonomic office furniture manufacturer (task chairs, monitor arms, sit-stand solutions) whose products are sold through dealers and compete in the same ergonomic seating and accessory categories that Heritage sells from Steelcase. Humanscale competes for the same corporate ergonomics and healthcare point-of-care budgets.

Direct peers

• Workplace Resource: Workplace Resource is a Steelcase Premier Partner office furniture dealership operating across Ontario with a similar full-service model spanning design, installation, relocation, and asset management. Both firms sell Steelcase as their flagship line and compete for the same Canadian institutional and corporate clients, making it the closest direct comparable dealership peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/199464686879478
• LinkedInlinkedin.com/company/heritage-office-furnishings
• Instagraminstagram.com/heritageoffice
• Pinterestpinterest.com/heritageoffice

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heritage Office Furnishings Ltd