Les Chalets Alpins

What Les Chalets Alpins does

Les Chalets Alpins is a privately held vacation rental property management company founded in 2004 and headquartered in Stoneham, Quebec, Canada. The company manages a portfolio of over 170 chalets and condominiums in the Stoneham Mountain Resort area, located approximately 20 minutes from downtown Quebec City in the Jacques-Cartier Valley. Its accommodation offerings range from studios and condos for small groups to luxury chalets accommodating up to 34 guests, with each chalet featuring a private hot tub and selected properties offering saunas, game tables, swimming pools, and EV charging stations.

The underlying platform combines a property management system with a reservotron.com-integrated booking engine that provides real-time availability, online reservations, and a dynamic pricing system offering seasonal promotional rates (3-for-2 nights, 35-50% off third nights, weekday discounts, last-minute incentives). A Privilège loyalty program (effective January 2016) provides returning customers with a 10% discount on future reservations. Distribution is exclusively direct-to-consumer via the company website (chaletsalpins.ca), toll-free and international phone lines, and email inquiries, with no apparent third-party OTA distribution.

The business operates two revenue streams: (1) short-term vacation rental fees from nightly and multi-night bookings of managed properties, and (2) property management services for third-party owners who entrust their vacation properties to the company under flexible contracts that include professional advertising, booking management, maintenance coordination, and monthly owner payments. The company is run by an owner-operator couple and serves four primary use-case segments: family and social groups (primary), corporate retreats and meetings, wedding parties, and sports teams, with supplementary tourism tax collection (Quebec lodging tax, GST, QST) on transactions under 32 days.

Name

Les Chalets Alpins

Legal name

Les Chalets Alpins Stoneham

Website

https://chaletsalpins.ca

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Les Chalets Alpins is a privately held vacation rental property manager founded in 2004 in Stoneham, Quebec, managing over 170 chalets and condominiums for short-term stays, group events, corporate retreats, and weddings near Quebec City.

Ownership category

akta.pro rank

Product category

Short-term Vacation Rentals

NAICS

Other Traveler Accommodation (72119), Traveler Accommodation (7211)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Luxury Chalets & Ski-In/Ski-Out Homes (THAMAEAD)

akta.pro secondary industries

Mountain & Ski Homes (THAMAAAG), Snow & Mountain Unique Stays (Chalets, Ski Cabins) (THAMADAL), Luxury & Estate Rentals (THAGANAF), Vacation & Short-Term Rental Management (BPAJAFAI)

Keywords

• Vacation rental services
• Luxury chalet rentals
• Short-term accommodations
• Property management
• Group lodging

Headquarters

HQ city

Stoneham

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Short-term Vacation Rental: Nightly and multi-night rental of luxury chalets and condominiums to consumers. Revenue generated from rental fees with dynamic pricing based on season, demand, and length of stay. Additional revenue from security deposits (refundable) and pet fees.
2. Property Management Services: Management services for property owners who entrust their vacation properties to Les Chalets Alpins. Includes professional advertising, booking management, maintenance coordination, and monthly payments to owners.
3. Tourism Tax Collection: Collection and remittance of Quebec lodging tax (taxe d'hébergement) in addition to GST and QST for stays under 32 consecutive days, forwarded to regional tourist office.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Les Chalets Alpins rents and manages over 170 furnished luxury chalets and condominiums in the Stoneham Mountain Resort area of Quebec, with accommodations ranging from 4 to 34 guests. The portfolio targets family gatherings, weddings, corporate retreats, and sports teams, with each chalet featuring a private hot tub and many offering saunas, game rooms, and proximity to ski lifts. The company also provides property management services for third-party owners who entrust their vacation properties to the firm.

Product overview

Les Chalets Alpins operates a vacation property rental platform offering two primary accommodation types: luxury chalets (standalone cottages) and condominiums. The portfolio includes over 170 units managed across the Stoneham Mountain Resort area in Quebec's Jacques-Cartier Valley. All chalets feature private hot tubs, with some offering saunas and game amenities (billiard tables, foosball, air hockey). The company also provides property management services for owners who wish to list their properties, and operates a loyalty program (Privilege Program) for repeat customers. Dynamic pricing is used across all rental offerings, with seasonal promotions including 3-for-2 night deals and percentage discounts on third nights.

Differentiator

Problem solved

Functional benefit

Products and services

• Luxury Chalet Rentals Short-term rentals of luxury standalone chalets in Stoneham, Quebec, with capacities from 4 to 34 guests. Each chalet includes a private hot tub; select units add saunas, billiard tables, foosball, and air hockey. Targeted at families, wedding parties, corporate retreats, and sports teams seeking nature-based group stays near Stoneham Mountain Resort.
• Condominium Rentals Short-term rentals of condominiums managed by Les Chalets Alpins in the Stoneham tourist resort area, offered in various sizes for shorter leisure stays with access to the same amenities and booking platform as the chalets.
• Property Management Services Vacation property management services for third-party owners who entrust their chalets and condos to Les Chalets Alpins. Includes professional advertising, booking management, maintenance coordination, monthly owner payments, and flexible contracts with no commission on third-party services.
• Privilège Loyalty Program Customer loyalty rewards program offering 10% off future reservations for enrolled returning guests, providing repeat-customer retention incentives across the chalet and condo rental portfolio.

Quantifiable outcome

• Properties accommodate groups from 4 to 34 people
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Nine partnerships are on record, tiered minor.

• Stoneham Golf Course (Golf Stoneham)minorGTM or Marketing PartnerLes Chalets Alpins guests receive 10% discount at Stoneham Golf Course by presenting their invoice. Offer valid year-round and cumulative with other promotions.
• Empire47minorGTM or Marketing PartnerLes Chalets Alpins guests receive 10% discount on mountain biking and walking trail access at Empire47 in Lac-Delage. Code promo available through Les Chalets Alpins office.
• Expédition Nouvelle VagueminorGTM or Marketing PartnerLes Chalets Alpins guests receive 10% discount on outdoor expeditions and adventure activities upon presentation of their invoice.
• Coconut YogaminorGTM or Marketing PartnerLes Chalets Alpins guests receive 10% discount on yoga sessions. Promo code CHALPIN10 available for booking on coconutyoga.ca.
• Village Vacances ValcartierminorGTM or Marketing PartnerPartner resort offering snow sliding and ice skating in winter, water park in summer. Located 25-minute drive from chalets. Referenced in promotional discount section.
• Siberia SpaminorGTM or Marketing PartnerSpa facility in Lac Beauport offering discounted access to Les Chalets Alpins guests. Located 20 minutes from properties. Access available through Les Chalets Alpins office.
• Spa Nordique StonehamminorGTM or Marketing PartnerRegional spa partner referenced in winter activity promotions. Part of partner discount ecosystem.
• Glissades de TewkesburyminorGTM or Marketing PartnerSnow sliding facility 20-minute drive from chalets. Listed as nearby winter activity partner.
• Royal Lepage Marc BonenfantminorOthersReal estate office where Les Chalets Alpins offices are located at the back of their premises at 271 chemin Saint-Peters.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Market position

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/chaletsalpins
• Facebookfacebook.com/Les-Chalets-Alpins-180994078577745

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Les Chalets Alpins