Maldon District Council

What Maldon District Council does

Maldon District Council is the statutory local government authority for the Maldon District in Essex, England, established in 1974 under the Local Government Act 1972. It delivers the full range of district-level public services including waste and recycling collection, council tax administration, business rates, housing benefits and council tax support, planning and building control, environmental health, licensing, parking, and cemeteries. The council serves two principal customer segments: district residents and local businesses operating within the Maldon District. Its operating footprint is geographically bounded, with no ability to expand jurisdiction beyond its statutory boundary.

The council's technology platform consists of a unified citizen-facing digital estate: the maldon.gov.uk website built on the Jadu CMS, the my.maldon.gov.uk online portal for self-service, and partner-operated systems including the maldon.suez.co.uk collection lookup portal. Service delivery combines online self-service, a phone customer service centre (01621 854477), and the physical Council Offices at Princes Road, Maldon. The council operates 33 recycling centres and local recycling banks across the district in partnership with Essex County Council, and has achieved a 57.8% district recycling rate as of March 2025. Additional operational partnerships include Suez for kerbside collections, Green Recycling for materials processing, Essex Textiles for clothing collections, and BG Appletons for garden waste composting.

The council is funded through council tax, retained business rates, and central government grants — there is no commercial revenue in the conventional sense. Discretionary fees apply to planning applications, building control, licensing, parking, land charges, and the £75 annual green waste subscription service (plus £38 for a new bin). The council operates under democratic governance by elected councillors and is accountable to local residents rather than private shareholders. Its commercial model is therefore non-applicable in the traditional sense; financial sustainability is determined by central government settlement, local tax base, and service efficiency.

Name

Maldon District Council

Legal name

Maldon District Council

Website

https://www.maldon.gov.uk

Company type

Public

Founded year

1974

Operating status

Operating

Short description

Maldon District Council is a UK statutory local government authority delivering waste collection, planning, council tax, business rates, benefits, licensing, and environmental health services to all residents and businesses within the Maldon District in Essex, England.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Waste Collection (56211), Community Housing Services (62422), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Sanitary Services (4950), Refuse Systems (4953), Services-Social Services (8300)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industries

Public Works / In-House Municipal Collection Operations (EUAIAAAF), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Local government services
• Waste collection recycling
• Council tax administration
• Planning building control
• Benefits administration

Headquarters

HQ city

Maldon

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Council Tax: Annual council tax charged to residential properties in the district to fund local services.
2. Business Rates: Non-Domestic Rates (NDR) collected from businesses operating in the district.
3. Service Fees and Charges: Various fees including planning applications, building control, land charges, parking, licensing, green waste bin subscriptions, and other council services.
4. Green Waste Collection Subscription: Annual subscription service for garden waste collection, currently £75.00 per annum plus bin cost.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Maldon District Council is a statutory local government authority in Essex, England, providing essential public services to residents and businesses within the Maldon District. Core offerings include waste collection and recycling, council tax and business rates administration, planning and building control, housing and council tax benefits administration, environmental health, licensing, and community support services. Services are delivered via online portals (my.maldon.gov.uk), phone contact, and physical council offices.

Product overview

Maldon District Council provides a unified suite of digital self-service portals for residents and businesses to access local government services. The core offering consists of the MyMaldon resident portal integrated with specialized services for benefits administration, waste management (operated with contractor Suez), business rates, planning applications, and payments. Services are delivered through the council website powered by Jadu CMS, with no separate modular product architecture — all services function as integrated components of the council's citizen-facing digital platform.

Differentiator

Problem solved

Functional benefit

Products and services

• MyMaldon Portal
• Benefits Management Service
• Waste and Recycling Collection Service
• Business Rates Service
• Planning and Building Control
• Online Payment System
• Bin Request Service
• Cemeteries and Memorials Service

Quantifiable outcome

• 57.8% recycling rate achieved as at March 2025

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• SuezcoreStrategic or Co-development PartnerSuez is the waste management contractor for Maldon District Council, providing kerbside collection of refuse and recycling from all domestic properties in the district. The partnership handles waste collection, recycling processing, and operates the online customer portal (maldon.suez.co.uk) for collection day lookups and service requests.
• Essex County CouncilcoreStrategic or Co-development PartnerEssex County Council operates the recycling centres in the district including Maldon and Burnham on Crouch sites. The council works with Essex County Council on waste management strategy and recycling centre operations.
• North Essex Economic BoardminorStrategic or Co-development PartnerRegional economic development partnership supporting business growth across North Essex, including Maldon District. The council participates in this board for regional economic strategy alignment.
• Maldon and Blackwater Estuary Coastal Community TeamminorStrategic or Co-development PartnerCoastal community team supporting economic development in the Maldon and Blackwater Estuary area through various projects and initiatives.
• River Crouch Coastal Community TeamminorStrategic or Co-development PartnerCoastal community team supporting economic development in the River Crouch area through various projects and initiatives.
• Cultural Engine CICminorStrategic or Co-development PartnerCultural Engine CIC is working with Maldon District Council to develop the Culture and Heritage Strategy for the district, with input from local communities and organisations.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Chelmsford City Council: Neighbouring Essex local authority delivering the same portfolio of district-level services (waste, planning, council tax, benefits, housing) to a larger urban population in Essex. Directly comparable as a UK district council in the same county and governance tier.
• Braintree District Council: Adjacent Essex district council offering the same statutory local services (waste collection, planning, housing, benefits, licensing) to a similar mix of rural and market-town communities. Same tier of local government, same funding model.
• Rochford District Council: Neighbouring Essex district council of similar size and rural character, providing identical statutory services including shared partnership arrangements with Essex County Council for recycling centres.
• Brentwood Borough Council: Essex borough council providing the same district-level services (waste, planning, council tax, benefits) within Essex, directly comparable in scale and governance structure to Maldon District Council.
• Tendring District Council: Coastal Essex district council providing the same statutory local services and operating in a coastal geography closely analogous to Maldon, including coastal community team partnerships and tourism-related services.
• Colchester City Council: Larger Essex local authority providing the same district/city-tier services; relevant comparison point for scale, recycling performance, and partnership models (e.g. Suez/Essex CC waste arrangements).
• Uttlesford District Council: Neighbouring rural Essex district council of comparable size, delivering the same portfolio of statutory services including planning, waste, council tax, and benefits administration.
• Basildon Council: Larger Essex district council delivering the same range of statutory local services; useful benchmark for service delivery models, digital portal maturity, and contractor partnerships.

Broad incumbents

• Suez Recycling and Recovery UK: Core waste management contractor and broader environmental services incumbent operating across the UK. Comparable as the operational layer behind Maldon's waste/recycling services and as a UK-wide municipal services platform.
• Essex County Council: Upper-tier authority overseeing recycling centres in the district and providing countywide coordination on waste, highways, and social services. Directly comparable in service scope at a larger geographic scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/maldondc
• Instagraminstagram.com/maldondistrictcouncil

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maldon District Council