Lightning Service, Inc.
Lightning Service, Inc. is a family-owned HVAC, generator, and electrical services company founded in 1978, serving residential homeowners across the Greater New Orleans metro with same-day service, 24/7 emergency dispatch, and recurring maintenance agreements.
- Company typePrivate
- Founded1978
- HeadquartersMetairie, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Lightning Service, Inc. does
Lightning Service, Inc. is a family-owned residential and light commercial home-comfort services company headquartered in Metairie, Louisiana, operating continuously since 1978. The company delivers HVAC repair, installation, replacement, and maintenance (covering central air, heat pumps, ductless mini-splits, furnaces, ductwork, and thermostats); whole-home standby generator installation, repair, and maintenance as an authorized dealer for Generac and Honeywell; licensed electrical services including panel upgrades, surge protection, and safety inspections; and indoor air quality solutions such as RGF REME HALO air purification, iWave bipolar ionization, UV light treatment, and whole-home Santa Fe/Ultra Aire dehumidifiers. As a Lennox Premier Dealer with NATE-certified technicians trained across equipment makes and models, the company positions itself as a multi-trade home-comfort provider rather than a single-trade contractor.
The business serves homeowners throughout the Greater New Orleans metropolitan area — including Metairie, New Orleans, Kenner, River Ridge, Harahan, Jefferson, Marrero, Gretna, Harvey, and Northshore communities — with same-day service availability and 24/7 emergency dispatch. Revenue is generated primarily through professional services fees (repair, installation, diagnostic work) billed on an upfront, flat-rate basis before work begins, with free estimates provided for replacement and new system installations. A subscription-style AC Comfort Agreement provides recurring revenue via annual preventive maintenance contracts that bundle two tune-ups, priority service, a 10% repair discount, and no overtime charges. Customer financing is offered through Synchrony Financial for higher-ticket HVAC repair and replacement work.
Go-to-market is direct-to-consumer, relying on phone-based scheduling (504-837-3278), online contact forms, local SEO, and reputation-driven acquisition evidenced by 600+ customer reviews averaging 4.7-4.8 stars across Google and Facebook and an A+ Better Business Bureau rating. The company operates with 11-50 employees, maintains no disclosed subsidiaries, has no funding rounds, and remains family-owned with no identified private equity, venture, or institutional ownership. Marketing assets emphasize the 48-year continuous-operation milestone, hurricane-season preparedness through generator services, and local accountability, with social media presence on Facebook, YouTube, and Instagram supporting brand awareness within the regional service area.
Lightning Service, Inc. firmographics
Firmographics- Name
- Lightning Service, Inc.
- Legal name
- Lightning Service Inc.
- Website
- https://www.lightningserviceinc.com
- Company type
- Private
- Founded year
- 1978
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Lightning Service, Inc. is a family-owned HVAC, generator, and electrical services company founded in 1978, serving residential homeowners across the Greater New Orleans metro with same-day service, 24/7 emergency dispatch, and recurring maintenance agreements.
- Ownership category
- akta.pro rank
Lightning Service, Inc. industry classification
Industry- Product category
- HVAC Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (23822)
- SIC
- Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Steam & Air-Conditioning Supply (4961)
- akta.pro primary industry
- Surge Protection & Power Conditioning (Whole-Home/Point-of-Use) (HSAOADAH)
- akta.pro secondary industries
- Heat Pump Repair & Maintenance (HSAOAHAD), Electrical Surge, Lightning Damage & Power Quality Troubleshooting (HSAOAEAD)
Keywords
Where Lightning Service, Inc. is headquartered
LocationHeadquarters
- HQ city
- Metairie
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Lightning Service, Inc. business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D
Revenue model
- HVAC Services: Revenue generated from air conditioning repair, maintenance, installation, and replacement services. Includes diagnostic visits, parts replacement, and system installations for central AC, heat pumps, and ductless mini-splits. Service-based model with upfront pricing before work begins.
- Generator Services: Revenue from whole-home standby generator installation, repair, and maintenance services. Includes site evaluation, equipment sizing, permits, electrical work, and load testing. Generator brands include Generac and Honeywell.
- Electrical Services: Revenue from electrical repairs, panel upgrades, lighting installation, surge protection, and electrical safety inspections for residential properties.
- Indoor Air Quality Services: Revenue from air quality testing, air purifier installation, whole-home dehumidifiers, UV light treatment, and ventilation improvements.
- Preventive Maintenance Agreements: Annual maintenance plans (AC Comfort Agreement) providing scheduled tune-ups, priority service, 10% discount on repairs, and no overtime charges. Two tune-ups per year included with various perks.
- Financing Services: Partnership with Synchrony Financial to provide installment payment options for HVAC repairs and replacements, enabling customers to spread costs over time on approved credit.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Financing through Synchrony for HVAC repairs and replacements |
| Subscription | Annual | AC Comfort Agreement (Preventive Maintenance Agreement) |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Lightning Service, Inc. product offering
Product offeringCore offering
Lightning Service, Inc. provides residential HVAC repair, installation, and maintenance services, including central AC, heat pumps, ductless mini-splits, furnace and heating services, and ductwork. The company also installs, repairs, and maintains whole-home standby generators (Generac and Honeywell), offers licensed electrical services, and delivers indoor air quality solutions (air purifiers, dehumidifiers, UV/ionization treatments), along with HVAC financing through Synchrony and annual preventive maintenance plans.
Product overview
Lightning Service Inc. is a family-owned HVAC, generator, and electrical services company serving Greater New Orleans since 1978. Its portfolio is organized as a suite of integrated home-comfort and backup-power services: core HVAC services (air conditioning repair, installation, maintenance, and emergency repair; heating and furnace services; heat pumps; ductless mini-splits; ductwork repair) are paired with complementary add-on modules (smart thermostat services, indoor air quality testing and solutions including RGF REME HALO and iWave air purifiers, whole-home dehumidifiers, and HVAC financing). The company also provides a complete generator lifecycle (installation, repair, and maintenance for Generac and Honeywell standby generators) and licensed electrical services. Together, these services cover the full spectrum of residential comfort, air quality, backup power, and electrical safety needs.
Differentiator
Problem solved
Functional benefit
Products and services
- AC Repair Services Diagnosis and repair of residential air conditioning systems including central AC, heat pumps, and ductless mini-splits, covering refrigerant leaks, frozen coils, electrical failures, thermostat malfunctions, and compressor problems. Targeted at homeowners in the Greater New Orleans area.
- AC Installation & System Replacement Installation and replacement of central AC systems, heat pumps, and ductless mini-splits, including professional sizing, ductwork inspection, electrical safety checks, and code-compliant installation for residential customers.
- AC Maintenance & Tune-Ups Seasonal preventive HVAC maintenance plans (AC Comfort Agreement) including full system inspection, coil cleaning, refrigerant checks, performance testing, and priority service with discount benefits for homeowners.
- Emergency AC Repair 24/7 after-hours emergency air conditioning repair covering burning smells, electrical failures, total cooling loss, refrigerant leaks, frozen coils, and other urgent HVAC breakdowns for residential customers.
- Ductless Mini-Split Systems Installation, repair, and maintenance of ductless mini-split AC and heating systems for targeted zone comfort in bedrooms, garages, additions, and older homes without requiring ductwork. Targeted at residential homeowners.
- Heat Pump Services Repair, installation, and maintenance of air-source heat pumps providing both cooling and heating, including reversing valve, refrigerant, electrical, and airflow diagnostics for residential customers.
- Thermostat Services Thermostat repair, calibration, wiring diagnostics, and smart thermostat installation for Nest, ecobee, Honeywell, and Emerson devices, including compatibility verification and multi-stage system configuration.
- Ductwork Repair & Replacement Ductwork inspection, air leak sealing, damaged section replacement, and airflow balancing to address uneven temperatures, weak airflow, and high energy bills caused by duct deficiencies in homes.
- Heating Services Furnace repair, installation, and maintenance; emergency heating repair; and heat pump heating services for residential customers in Metairie and Greater New Orleans.
- Furnace Repair Diagnostic and repair services for residential furnaces including no-heat conditions, ignition failures, poor airflow, and frequent cycling issues, with emergency after-hours service available.
- Furnace Installation & Replacement Professional furnace installation and replacement with free home assessment, proper sizing, and professional installation for aging or frequently failing residential heating systems.
- Whole-Home Generator Installation Complete standby generator installation for residential properties including site evaluation, load analysis, sizing, permit handling, transfer switch setup, and fuel connection for Generac and Honeywell brands.
- Whole-Home Generator Repair Diagnostic and repair services for Generac and Honeywell whole-home standby generators covering no-start conditions, error codes, transfer switch failures, battery issues, and unexpected shutdowns.
- Whole-Home Generator Maintenance Preventive generator maintenance including oil and filter changes, air filter replacement, spark plug inspection, battery testing, fuel system checks, transfer switch testing, and load bank testing.
- Electrical Services Licensed residential electrical services covering repairs, panel upgrades, lighting and ceiling fan installation, whole-home surge protection, generator hookup, and electrical safety inspections.
- Indoor Air Quality Solutions Whole-home indoor air quality assessment and solutions including RGF REME HALO air purification, iWave needlepoint bipolar ionization, UV light treatment, advanced air filtration, and ventilation improvements for residential customers.
- Indoor Air Quality Testing In-home indoor air quality assessment measuring humidity, airflow, filtration efficiency, and HVAC condition to identify sources of poor air quality and guide targeted remediation.
- Air Purifier Installation Installation of whole-home air purifiers, UV air purifiers, and media air cleaners integrated with existing HVAC systems to reduce dust, allergens, pet dander, and airborne contaminants in homes.
- Whole-Home Dehumidifiers Installation of standalone whole-home dehumidifiers (Santa Fe and Ultra Aire brands) integrated with HVAC systems to maintain indoor humidity around 50%, reducing allergens, dust mites, and musty odors in homes.
- Energy-Efficient AC Systems Variable-speed, two-stage, and high-efficiency central AC systems, heat pumps, and ductless mini-splits designed to reduce energy consumption and improve humidity control in warm, humid Louisiana climates.
Companies that use Lightning Service, Inc.
Customer profileSegments1 record
Ideal customer profiles1 record
Lightning Service, Inc. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Lightning Service, Inc. partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and supporting.
- GeneraccoreGenerac is the number one-selling home standby generator brand in the country. Lightning Service Inc is an authorized dealer and installer of Generac whole-home generators, handling everything from sizing and selection to permits, installation, and ongoing maintenance and repair services. Models from 10kW to 26kW for residential homes are available through this partnership.
- HoneywellcoreHoneywell generators are manufactured by Generac and offer many of the same components and reliability at a competitive price point. Lightning Service Inc installs and services Honeywell generators as an authorized dealer, providing homeowners with dependable backup power options.
- LennoxcoreLightning Service Inc is a Lennox Premier Dealer, authorized to install and service Lennox air conditioning and heating equipment. This Premier Dealer status indicates specialized factory training and authorization for new equipment installations.
- RGF REME HALOsupportingRGF REME HALO is an in-duct, whole-home air purifier that produces Hydro-Peroxide Plasma for air purification. Lightning Service Inc installs this product as part of their indoor air quality service offerings, with a 5-year warranty on the ballast and 2 years on the cell.
- Santa Fe / Ultra AiresupportingSanta Fe and Ultra Aire by Santa Fe dehumidifiers are installed by Lightning Service Inc for whole-home humidity control. These products feature superior MERV-13 filtration and carry unmatched warranties, 20 percent longer than any competitor, according to the company.
- iWavesupportingiWave-R is the world's first self-cleaning, no-maintenance needlepoint bipolar ionization generator designed for treating air in residential duct AC systems. Lightning Service Inc offers iWave installation for duct systems up to 6 tons with programmable cleaning cycles and no replacement parts needed.
Scale indicators4 records
Recent moves1 record
Expansion highlights6 records
Lightning Service, Inc. competitors and assessment
Company assessmentOthers
- ServiceMaster Restore: National disaster-restoration and home-services franchise network. Comparable as a category-adjacent operator that competes for emergency-response capacity and homeowner mindshare, particularly after storm events in the Gulf region.
Broad incumbents
- Lennox International: Global HVAC equipment manufacturer and the brand Lightning Service installs as a Lennox Premier Dealer. Comparable as the upstream OEM whose product line, dealer network, and brand standards shape Lightning Service's installation revenue and positioning.
- Carrier Global: Major HVAC manufacturer and owner of multiple residential service brands. Comparable as a national incumbent competing for the same residential comfort-system replacement and service dollars in Southeast Louisiana.
- Trane Technologies: HVAC equipment manufacturer with a national dealer and service footprint. Comparable as a competing premium-equipment brand whose authorized local dealers compete directly with Lightning Service for residential install and service work.
- Generac Holdings: Manufacturer of whole-home standby generators and Lightning Service's primary generator partner. Comparable as the dominant brand in the residential backup-power category that anchors Lightning Service's generator revenue stream.
Regional players
- ARS / Rescue Rooter: Multi-state residential HVAC, plumbing, and electrical services operator owned by American Residential Properties. Comparable as a larger regional rollup offering the same HVAC + electrical service bundle to homeowners.
- One Hour Heating & Air Conditioning: Franchised residential HVAC service brand operating across many U.S. markets. Comparable as a multi-location HVAC services franchise competing for the same homeowner segment with national marketing and brand support.
- CoolToday: Regional residential HVAC, plumbing, and electrical services company in the Southeast U.S. Comparable as a multi-trade home-services operator that competes with Lightning Service for skilled technicians and homeowner wallet share.
- Mr. Sparky Electric: Franchised residential electrical services brand. Comparable as a competitor in Lightning Service's electrical-services segment, offering licensed panel, surge, and generator hookup work to homeowners.
Emerging players
- HomeServe USA: Home warranty and home-services plan provider partnering with local contractors. Comparable as a channel partner and potential aggregator that influences how homeowners select HVAC and electrical service providers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Lightning Service, Inc. social profiles
Digital presenceLightning Service, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lightning Service, Inc. leadership team
Management profileNumber of profiles
Lightning Service, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lightning Service, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lightning Service, Inc.
What does Lightning Service, Inc. do?
Lightning Service, Inc. provides residential HVAC repair, installation, and maintenance services, including central AC, heat pumps, ductless mini-splits, furnace and heating services, and ductwork. The company also installs, repairs, and maintains whole-home standby generators (Generac and Honeywell), offers licensed electrical services, and delivers indoor air quality solutions (air purifiers, dehumidifiers, UV/ionization treatments), along with HVAC financing through Synchrony and annual preventive maintenance plans.
Is Lightning Service, Inc. a public or private company?
Lightning Service, Inc. is a private company. It is classified as family owned and is currently operating.
When was Lightning Service, Inc. founded?
Lightning Service, Inc. was founded in 1978. It employs 11 to 50 people.
Where is Lightning Service, Inc. based?
Lightning Service, Inc. is headquartered in Metairie, United States, in the North America region.
How does Lightning Service, Inc. make money?
Six revenue lines are on record. HVAC Services are the primary driver. The others are generator Services, electrical Services, indoor Air Quality Services, preventive Maintenance Agreements and financing Services.
Who are Lightning Service, Inc.'s main competitors?
ServiceMaster Restore is listed as an others. Broad incumbents are Lennox International, Carrier Global, Trane Technologies and Generac Holdings. Regional players are ARS / Rescue Rooter, One Hour Heating & Air Conditioning, CoolToday and Mr. Sparky Electric. HomeServe USA is listed as an emerging player.
Does Lightning Service, Inc. have an API?
No public API is recorded for Lightning Service, Inc..
What industry is Lightning Service, Inc. in?
Lightning Service, Inc.'s product category is HVAC Services. Its primary akta.pro industry code is HSAOADAH, Surge Protection & Power Conditioning (Whole-Home/Point-of-Use), with a secondary code of HSAOAHAD, Heat Pump Repair & Maintenance. Its NAICS code is 23822 and its SIC code is 3585.