Hidralia

What Hidralia does

Hidralia, Gestión Integral de Aguas de Andalucía, S.A. is a private Spanish water utility headquartered in Seville that manages the complete urban water cycle — from catchment and potabilization through distribution, consumption, sewerage, and wastewater treatment/regeneration — under municipal concession contracts with multiple Ayuntamientos across Andalusia and Almería, including Estepona, San Fernando, Marbella, and Roquetas de Mar. The company serves three distinct customer segments: residential households (the primary segment, billed for water consumption), commercial and industrial users, and municipal government counterparties that award long-duration concession contracts. Revenue is predominantly recurring/subscription in nature, derived from regulated tariffs that vary by municipality, supplemented by social subsidy programs (Fondo Social) and a fixed-payment plan (12 Gotas). The company is a subsidiary of Veolia and operates within the Veolia Hubgrade network of digital transformation hubs.

The company's technical backbone is a digital water management platform combining IoT/telelectura (remote meter reading covering 40% of hydraulic sectors with 100% remote reading), real-time centralized operations management (Hubgrade Costa del Sol hub across 3 municipalities), and a portfolio of AI/ML systems developed through Cetaqua Andalucía — a research entity co-founded in 2014 with CSIC and the University of Málaga. Named AI capabilities include LAGAR (ML-based corrosion/scaling risk mapping and THM prediction), TRIATHLON (AI decision support for THM control), GOTHAM (ML-based groundwater availability/demand forecasting using satellite imagery), and Zerovision (computer vision and federated AI for wastewater plant monitoring, running 2022–2025). Customer-facing digital products include the Oficina Virtual self-service portal, the Servialertas multimedia notification app, e-billing, and multilingual customer service with sign language interpretation.

The business model is asset-heavy and concession-dependent: customer acquisition flows through municipal tenders rather than commercial sales, end-customer billing is regulated per municipality, and revenue visibility is high while contracts remain in force. Hidralia has no disclosed funding rounds and operates as a wholly-owned strategic subsidiary of Veolia, leveraging the parent's brand, recruitment infrastructure (Veolia careers portal), and the broader Hubgrade network. Operational milestones include the Roquetas Regeneration Station being recognized as the first European facility to obtain Class AA+ sanitary certification for reclaimed water, and the Hubgrade Costa del Sol hub delivering 0.75 hm³ annual water savings with 66+ kW of installed renewable energy.

Name

Hidralia

Legal name

Hidralia, Gestión Integral de Aguas de Andalucía, S.A.

Website

https://hidralia-sa.es

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Hidralia is a private Spanish water utility, headquartered in Seville and owned by Veolia, that manages the full urban water cycle — supply, sewerage, treatment, and reclamation — under municipal concession contracts for residential, commercial, and governmental customers across Andalusia and Almería, Spain.

Ownership category

akta.pro rank

Product category

Water and Wastewater Utility Services (Urban Water Cycle Management)

NAICS

Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941), Sanitary Services (4950), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industry

Onsite/Decentralized Reuse Utilities (District/Building‑Scale Reuse as a Service) (EUANAGAH)

Keywords

• Urban water management
• Water utility services
• Wastewater treatment
• Water reclamation services
• Municipal water concessions

Headquarters

HQ city

Seville

HQ country

Spain

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Technology or R&D, Supply Chain

Revenue model

1. Water Supply Services: Revenue from providing drinking water supply to residential and commercial customers across municipalities under concession contracts. Customers are billed for water consumption on a periodic basis.
2. Sewerage and Wastewater Treatment Services: Revenue from sewage collection, wastewater treatment, and purification services provided to customers in municipalities served under service contracts.
3. Municipal Concession Contracts: Revenue derived from public service contracts with municipal governments (Ayuntamientos) for the integrated management of the urban water cycle, including billing and collection on behalf of municipalities.
4. Water Reuse and Regeneration Services: Revenue from treated and reclaimed water (Class AA+ certified) sold for agricultural, urban, or industrial reuse purposes, supporting circular economy objectives.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Hidralia operates the full urban water cycle under municipal concession contracts, delivering drinking water supply, sewerage, wastewater treatment and water reclamation/regeneration services to residential, commercial and industrial customers across multiple Andalusian municipalities. On top of these regulated utility services, the company provides a digital customer experience layer — including the Virtual Office portal, Servialertas alerts, E-billing, the Hubgrade Costa del Sol digital hub, and the 12 Gotas fixed-payment plan — and conducts AI-driven R&D through its co-founded Cetaqua Andalucía research center.

Product overview

Hidralia is a Spanish water utility company (Gestión Integral de Aguas de Andalucía, S.A.) providing full-cycle urban water management services across multiple municipalities in Andalusia. Its product portfolio is organized into core water cycle management services and a growing suite of digital products. The core offering covers the complete water cycle: water capture and potabilization, distribution, consumption, sewage drainage, and wastewater treatment/regeneration. The digital layer includes the Virtual Office (online customer portal for bill payment, meter readings, and contract management), Servialertas (multimedia alert notifications), E-billing, the 12 Gotas fixed-payment plan, and the Hubgrade of Costa del Sol (centralized real-time water cycle management hub launched in 2021). The company also operates through Cetaqua Andalucía, its co-founded R&D subsidiary, which drives AI-powered innovation including the LAGAR, GOTHAM, Zerovision, and TRIATHLON research projects focused on network optimization, water quality prediction, and Computer Vision-based wastewater monitoring. Supporting services include the Customer Counsel, CONTIGO social programme, SEPA/authorisation management, and WhatsApp Business customer support.

Differentiator

Problem solved

Functional benefit

Brands

• Hubgrade Costa del Sol: Digital transformation hub specializing in Water Resilience and Carbon Neutrality, managing 3 municipalities with +66 kW renewable energy installed and 0.75hm3 water saved annually.
• Servialertas
• Cetaqua
• 12 Gotas

Products and services

• Red de gestión del ciclo integral del agua (Integrated Urban Water Cycle Service) End-to-end urban water cycle management covering water capture and potabilization, distribution, consumption, sewerage and wastewater treatment/regeneration, delivered under municipal concession contracts to residential, commercial and industrial customers in Andalusian municipalities such as Estepona, San Fernando, Roquetas de Mar, Marbella, Adra, La Carlota, La Mojonera, Vélez Blanco, Rincón de la Victoria, Manilva and Algarrobo.
• Oficina Virtual / Área de Clientes (Online Customer Portal) Self-service web portal for customers to view and pay bills, submit meter readings, manage contracts, request alta/baja de suministro, authorize third parties and update personal/banking details. Accessible via desktop and mobile.
• Servialertas (Multimedia Notification Service) Free multimedia notification service that sends customers alerts about excess consumption, possible leaks, service interruptions and appointment reminders via SMS, email or WhatsApp.
• Factura digital (E-billing) Digital invoice service that lets customers receive and consult their water bills online, reducing paper consumption and providing faster delivery than physical mail.
• Hubgrade of Costa del Sol Digital transformation hub for water resilience and carbon neutrality launched in 2021, providing real-time centralized management of the complete water cycle, digital consumption management and centralized operational planning across 3 municipalities in the Costa del Sol area. Part of a network of Veolia Hubgrade hubs.

Quantifiable outcome

• 0.75 hm³ of water saved annually through digital consumption management
• +4 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core, secondary and minor.

• Spanish National Research Council (CSIC)coreStrategic or Co-development Partner · 1 January 2014Co-founder of Cetaqua Andalucía alongside Hidralia and the University of Málaga. Provides scientific research capabilities and access to research infrastructure for water and environmental R&D projects.
• University of Málaga (UMA)coreStrategic or Co-development Partner · 1 January 2014Co-founder of Cetaqua Andalucía alongside Hidralia and CSIC. Collaborates on water technology research and innovation projects including Zerovision (computer vision wastewater treatment) and other R&D initiatives.
• Cetaqua (Water Technology Centre)coreStrategic or Co-development PartnerCetaqua is a pioneering model of collaboration between government, academia, and industry established as a European benchmark in applying scientific knowledge to water and the environment. Hidralia co-founded Cetaqua Andalucía in 2014 with CSIC and the University of Málaga. The partnership focuses on R&D projects including LAGAR (AI water quality monitoring), GOTHAM (groundwater governance tool), Zerovision (computer vision wastewater treatment), and TRIATHLON (AI-based THM control), as well as R&D&I Management System certification.
• EmasagrasecondaryStrategic or Co-development PartnerWater management company participating in the Zerovision project alongside Hidralia and Cetaqua Andalucía, contributing to the development of computer vision and federated AI solutions for wastewater treatment process optimization.
• Veolia (Parent Company)coreStrategic or Co-development PartnerVeolia is the parent company of Hidralia. Hidralia is part of the Veolia Hubgrade network of digital transformation hubs and Veolia's broader water and environmental services network. Hidralia also recruits employees through Veolia's careers portal.
• VeiasaminorOthersAndalusian company responsible for meter verification and certification. Hidralia is obligated to share customer meter data with Veiasa for counter verification purposes under RD 120/1991.
• Andalusian Municipal Governments (multiple Ayuntamientos)coreOthersHidralia holds concession contracts with multiple Andalusian municipal governments including Estepona, San Fernando, Algarrobo, Manilva, Marbella, Roquetas de Mar, Adra, La Carlota, La Mojonera, Vélez Blanco, and Rincón de la Victoria, among others, for the integrated management of water supply, sewage, and purification services.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Idrica: Idrica is a Spain-based digital water platform company providing IoT, analytics, and smart-water management software to utilities worldwide. Comparable as a digital-native water-tech player targeting the same digital transformation opportunity that Hidralia is pursuing internally with Hubgrade and its AI projects.

Broad incumbents

• Suez (Water Technologies & Solutions): Suez is a global water and waste management operator with significant Spanish and European municipal water activity. It is comparable to Hidralia as a broad incumbent in the urban water cycle and wastewater treatment space, and is now part of the merged Veolia group, sharing the Hubgrade platform ecosystem.
• Canal de Isabel II: Canal de Isabel II is the publicly controlled water utility serving the Madrid region, one of Spain's largest water operators. It is comparable to Hidralia as a regional concession-style water utility, though it operates at a much larger scale with a broader mandate across the full water cycle.
• Veolia Water Technologies & Solutions: Veolia Water is Hidralia's parent group and a global leader in water and wastewater services. While Hidralia sits inside Veolia, Veolia Water more broadly (including Veolia Water Technologies) is comparable as a global incumbent operating the same integrated water cycle and digital Hubgrade platform that Hidralia deploys locally.

Direct peers

• Global Omnium (Aguas de Valencia): Global Omnium, operating under Aguas de Valencia, is a Spanish water utility providing water supply, wastewater, and reclaimed water services through municipal concessions, primarily in Valencia and other regions. Comparable to Hidralia in business model (municipal concessions) and digital water innovation focus.
• Aqualia: Aqualia is the largest private water operator in Spain, part of the FCC Group, and manages municipal water and wastewater concessions across Spain, Portugal, and Latin America. It is the most directly comparable peer to Hidralia in terms of concession-based urban water cycle operations, customer segments (residential, commercial, municipal), and service portfolio.
• Aigües de Barcelona (Agbar): Agbar is a long-established Spanish water utility serving Barcelona and multiple other municipalities with full urban water cycle services. Comparable to Hidralia as a concession-based municipal water operator with a strong digital and customer-service orientation.
• Acciona Agua: Acciona Agua is the water division of Acciona, providing water treatment, desalination, and concession services globally. It competes directly with Hidralia for municipal concessions and large infrastructure projects in Spain and Latin America, sharing the integrated water-cycle service model.
• Sacyr Agua: Sacyr Agua (Valoriza Agua) is the water infrastructure subsidiary of Sacyr, active in water treatment, desalination, and concession operations across Spain and internationally. It directly competes with Hidralia for Spanish municipal water concessions and large PPP projects.

Regional players

• Emasagra: Emasagra is the municipal water utility serving Granada and surrounding municipalities. It is a direct operational peer (concession-based urban water cycle management) and is explicitly identified in Hidralia's data as a project partner in the Zerovision R&D initiative.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/InfoHidralia
• LinkedInlinkedin.com/company/hidralia

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hidralia