What Frederick Interpreting Agency does

Frederick Interpreting Agency is a privately held, Deaf-owned interpreting and translation agency headquartered in Frederick, Maryland. Founded in 2017 by Ethan Kramer, a Deaf entrepreneur and graduate of Gallaudet University and RIT, the firm operates across ASL and more than 60 spoken languages. Its service portfolio spans six core products: on-site interpreting, video remote interpreting (VRI) with a stated 26-second average connect time delivered via web browser, scheduled virtual interpreting on Zoom/Teams/Google Meet/Webex, over-the-phone interpreting (OPI), certified document translation, and CART real-time captioning. Its interpreter bench comprises a core staff team supplemented by a network of 400+ qualified freelance interpreters nationwide, with stated NIC certification and HIPAA training for medical assignments.

The company monetizes through usage-based and professional-services pricing: per-minute billing for VRI and OPI, hourly billing with a 2-hour minimum for on-site and virtual interpreting, and per-page unit pricing for certified document translation ($45 single page, $24 per additional page, custom for 100+ pages). Revenue is generated across six vertical segments — healthcare, education, legal, government, corporate, and community/nonprofit — with healthcare and education as primary segments and government as a structurally important channel enabled by SBE/DBE/MBE certifications. The go-to-market combines direct sales (phone, website form, email) with self-serve VRI/OPI platform access, complemented by content marketing, organic social on Facebook/Instagram/LinkedIn, free lead-generation tools (Spanish/English proficiency test, VRI/OPI demo), and referral-based growth within the Deaf community.

Geographically, the firm concentrates on the Mid-Atlantic (Maryland, DC, Northern Virginia) for on-site delivery and extends to all 50 states via VRI/OPI. The ownership structure is founder/family-controlled and bootstrapped, with no disclosed institutional funding rounds, parent company, or public listing. Operating scale is indicated by 150+ active clients, 400+ interpreters in network, and a 1-10 employee core staff.

Name

Frederick Interpreting Agency

Legal name

Frederick Interpreting Agency

Website

https://frederickinterpreting.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Frederick Interpreting Agency is a Deaf-owned interpreting and translation agency in Frederick, MD providing ASL and 60+ spoken language services — on-site, VRI, OPI, virtual, certified document translation, and CART — to healthcare, education, legal, government, corporate, and community clients across Maryland, DC, Virginia, and nationwide.

Ownership category

akta.pro rank

Product category

Language Interpretation and Translation Services

NAICS

Translation and Interpretation Services (541930), Translation and Interpretation Services (54193)

SIC

Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Interpretation, Translation & Language Access Training (Community Interpreting) (EDAAADAJ)

Keywords

• ASL interpreting services
• Document translation services
• Video remote interpreting
• Over-the-phone interpreting
• CART real-time captioning

Headquarters

HQ city

Ijamsville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. On-Site Interpreting Services: Professional interpreters physically present at client location for appointments, meetings, events. Billed hourly with typical 2-hour minimum. Covers ASL and 60+ spoken languages. Available throughout Maryland, DC, Virginia, and nationwide for special requests.
2. Video Remote Interpreting (VRI): On-demand video interpreting service connecting users to interpreters in under 26 seconds. Pay per minute with no travel fees or minimums. Available 24/7. HIPAA compliant for healthcare settings.
3. Over-the-Phone Interpreting (OPI): Phone-based interpreting service with connection in under 60 seconds. Pay per minute with no minimums for most languages. Available 24/7, 365 days per year. For spoken languages only.
4. Virtual Interpreting: Scheduled remote interpreting where dedicated interpreter joins video calls (Zoom, Teams, etc.) for specific sessions. Booked in advance (24-48 hours recommended). Ideal for telehealth and remote meetings.
5. Document Translation: Certified document translation in 60+ languages. Single page $45; additional pages $24 each; 100+ pages custom pricing. Turnaround 24-72 hours depending on page count. Includes certification page and unlimited revisions.
6. CART Services (Real-Time Captioning): Real-time speech-to-text captioning for meetings, classes, conferences, and events. Available on-site or remotely. Provides written transcript for accessibility.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Frederick Interpreting Agency provides professional language access services including on-site, video remote (VRI), virtual, and over-the-phone (OPI) interpreting in ASL and 60+ spoken languages, along with certified document translation and real-time CART captioning. The company serves healthcare, education, legal, government, corporate, and community clients primarily across Maryland, DC, and Virginia, with nationwide remote reach via its VRI/OPI platforms.

Product overview

Frederick Interpreting Agency operates as a Deaf-owned interpreting and translation agency offering a suite of six core service products: On-Site Interpreting (in-person interpreters), Video Remote Interpreting (VRI — on-demand video access averaging 26-second connect time), Virtual Interpreting (scheduled remote interpreting via Zoom, Teams, and other video platforms), Over-the-Phone Interpreting (OPI — audio-only phone interpretation), Document Translation (certified human translation in 60+ languages), and CART (real-time captioning). The company also provides several sub-products including a free Spanish proficiency practice test, a VRI/OPI demo service, a document translation portal, a cost calculator, and a resource hub with educational content. Services cover ASL and spoken languages across healthcare, education, legal, government, corporate, and community sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• On-Site Interpreting In-person ASL and spoken language interpreting service where a professional interpreter is physically present at the client's location for appointments, meetings, events, and complex interactions. Available in ASL and 60+ spoken languages throughout Maryland, DC, and Virginia.
• Video Remote Interpreting (VRI) On-demand video interpreting service connecting clients with a qualified interpreter via live video in an average of 26 seconds. Accessible through any web browser without app download; HIPAA compliant and available 24/7 in ASL and 60+ spoken languages.
• Virtual Interpreting Scheduled remote interpreting service where a professional interpreter joins a client's Zoom, Microsoft Teams, Google Meet, Webex, or other video call for real-time interpretation. Booked in advance with a dedicated interpreter for the specific session.
• Over-the-Phone (OPI) Telephone-based interpreting service providing immediate language access in 60+ spoken languages via a three-way phone call. No video, app, or internet required. Available 24/7 with pay-per-minute pricing.
• Document Translation Certified document translation service for legal, medical, and official documents in 60+ languages. Includes 100% human translators with 99%+ accuracy, quality review, and signed certificate of accuracy. USCIS accepted with delivery in 24 to 72 hours. Pricing starts at $45 for single-page documents and $24 per page for 2+ pages.
• CART (Real-Time Captioning) Communication Access Realtime Translation (CART) service providing real-time speech-to-text captioning for meetings, classes, conferences, and events. Available on-site or remotely with transcript provided after the session.

Quantifiable outcome

• Average VRI connect time of 26 seconds
• +4 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• LanguageLine Solutions: World's largest interpreting and translation provider offering on-site, VRI, OPI, and document translation across 200+ languages to healthcare, government, and enterprise. Direct overlap on every service FIA offers but at vastly greater scale and with PE backing.
• CyraCom: Major US provider of OPI and VRI interpreting services with deep penetration in hospital systems. Closely comparable to FIA's VRI/OPI offerings, particularly the healthcare vertical that FIA cites as primary.
• Stratus Video / AMN Healthcare Language Services: VRI platform specializing in healthcare interpreting, acquired by AMN Healthcare. Competes head-on with FIA's 26-second VRI for medical settings including EDs, ICUs, and telehealth.
• Sorenson Communications: Large provider of ASL interpreting and video relay services with deep deaf-community roots and a proprietary VRI platform. Comparable to FIA on ASL focus and deaf-community positioning, though at much larger scale.
• Lionbridge: Global translation and interpreting services company with on-site, phone, and document translation offerings. Overlaps with FIA on document translation and 60+ spoken language coverage.

Direct peers

• Certified Languages International (CLI): Mid-sized US language services provider focused on healthcare and government OPI/VRI. Closely comparable in service mix, vertical concentration, and customer profile to FIA.
• Boostlingo: Technology-forward interpreting platform providing VRI and OPI marketplace services to agencies and freelancers. Comparable to FIA's VRI/OPI tech approach but with a marketplace model rather than captive interpreter network.
• Voyce Global: VRI/OPI provider focused on healthcare interpreting with on-demand video and phone services. Comparable in technology approach and healthcare vertical focus to FIA's core offering.
• Protranslating: US-based translation and interpreting agency offering certified document translation, on-site, and remote interpreting. Comparable service mix to FIA, particularly on certified translation and USCIS-accepted documents.
• Language Bridge: Mid-sized interpreting and translation services company serving healthcare, legal, and government clients. Closely comparable regional agency profile to FIA.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/frederickinterpreting
• LinkedInlinkedin.com/company/frederickinterpreting
• Instagraminstagram.com/frederickinterpreting

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Frederick Interpreting Agency