KJKP Vodovod i Kanalizacija Sarajevo

What KJKP Vodovod i Kanalizacija Sarajevo does

KJKP Vodovod i Kanalizacija Sarajevo (legal entity: KJKP Vodovod i kanalizacija d.o.o. Sarajevo; trade names ViK / KJKP ViK) is the cantonal public utility company wholly owned by the Government of Sarajevo Canton, Bosnia and Herzegovina. Tracing its origins to the establishment of the Sarajevo water supply system in 1891, it holds a statutory monopoly over the integrated provision of drinking water supply (snabdijevanje pitkom vodom), wastewater drainage (odvođenje otpadnih voda), and wastewater treatment (prečišćavanje otpadnih voda) across all municipalities of Sarajevo Canton, serving residential households, commercial users, and construction/real estate developers.

Operationally the company owns and maintains the canton's water distribution network, sewage collection system, and an in-house Water Quality Control Laboratory that performs ~27 daily physico-chemical and microbiological analyses plus periodic testing for metals, pesticides, PAHs and disinfection by-products; water quality is independently cross-verified by Inspekt RGH d.o.o. and the Public Health Institute of Sarajevo Canton. A second in-house facility — the Water Meter Verification Laboratory — calibrates and verifies meters used across the distribution system. The network, much of which still consists of asbestos-cement pipe installed between the 1960s and 1991, is being modernized under the second tranche of an EBRD credit line. Customer-facing operations are delivered through a physical Consumer Center, multiple dispatch and field-maintenance units, and a digital layer comprising the viksa.ba web portal, eRačun electronic billing, and an online meter-reading self-reporting tool.

The revenue model is a regulated two-part tariff — a variable per-cubic-meter charge plus a fixed monthly service charge — set by the Sarajevo Canton government, most recently at the 81st session on 26 June 2025 (effective 1 July 2025) with amendments on 15 September 2025 and 28 January 2026. One-time fees from connection permits, project documentation verification, and technical certificates provide a secondary revenue stream. Governance is exercised through the cantonal Assembly, Supervisory Board, Management, and Audit Committee, and the organization has undergone sustained leadership turnover throughout 2024–2026, including a director resignation in March 2025, a new director appointment in May 2025, and a broad executive director restructuring on 16 February 2026.

Name

KJKP Vodovod i Kanalizacija Sarajevo

Legal name

KJKP Vodovod i kanalizacija d.o.o. Sarajevo

Website

https://viksa.ba

Company type

Private

Founded year

1891

Operating status

Operating

Headcount range

501–1,000 employees

Short description

KJKP Vodovod i Kanalizacija Sarajevo is the cantonal public utility, wholly owned by the Sarajevo Canton government, providing integrated drinking water supply, wastewater drainage and wastewater treatment services across all municipalities of Sarajevo Canton, Bosnia and Herzegovina.

Ownership category

akta.pro rank

Product category

Municipal Water and Wastewater Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Water Quality Monitoring, Compliance & Reporting (Sampling, Lab, Regulatory) (EUANAAAG), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Water & Wastewater Compliance (NPDES/Stormwater, Pretreatment, Drinking Water/SDWA) (EUAHABAB)

Keywords

• Public water supply
• Wastewater management
• Sewage services
• Water utility
• Municipal water treatment

Headquarters

HQ city

Sarajevo

HQ country

Bosnia & Herzegovina

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Water supply service fees: The company generates revenue primarily through service fees for drinking water supply, wastewater drainage, and wastewater treatment. Fees consist of a variable component calculated per cubic meter of water consumed and a fixed monthly component charged to all users regardless of consumption. Prices are set by the Government of Sarajevo Canton, with the most recent price decision made at the 81st session held on 26 June 2025, applicable from 01 July 2025.
2. Additional services: The company provides additional services beyond core water and sewage provision, including issuance of various certificates, connection permits, project documentation verification, and other technical services. Pricing for these additional services is detailed in a separate service fee schedule.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

KJKP Vodovod i Kanalizacija Sarajevo is a cantonal public utility that provides drinking water production and distribution, wastewater (sewage) collection, and wastewater treatment to all consumers in Sarajevo Canton. Operations are supported by an in-house water quality testing laboratory and a water meter verification laboratory, with service delivery handled through physical infrastructure, a customer center, a dispatch center, and a web portal.

Product overview

KJKP Vodovod i Kanalizacija Sarajevo is a public utility company providing an integrated portfolio of water and wastewater services to the Sarajevo Canton area. The core offering consists of three interconnected services: drinking water supply (snabdijevanje pitkom vodom), wastewater drainage (odvođenje otpadnih voda), and wastewater treatment (prečišćavanje otpadnih voda). Supporting these core services are two in-house laboratories—the Water Quality Control Laboratory (Laboratorija za kontrolu kvaliteta vode) and the Water Meter Verification Laboratory (Laboratorija za verifikaciju vodomjera)—which ensure water safety compliance and metering accuracy. Consumer-facing operations are delivered through the Consumer Center (Centar za potrošače) and a set of digital services including eRačun (electronic billing) and online water meter reading reporting (Prijavi stanje vodomjera). Technical services such as network connections and installation separation (razdvajanje instalacija) complete the service portfolio. The company operates as a single unified service offering rather than a modular platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Drinking Water Supply Service (Snabdijevanje pitkom vodom) Continuous production and distribution of drinking water to residential and commercial consumers across Sarajevo Canton, with maintenance of the water supply network and infrastructure.
• Wastewater Drainage Service (Odvođenje otpadnih voda)
• Wastewater Treatment Service (Prečišćavanje otpadnih voda) Treatment of collected wastewater to meet environmental standards before discharge into receiving waters.
• Water Quality Control Laboratory (Laboratorija za kontrolu kvaliteta vode)
• Water Meter Verification Laboratory (Laboratorija za verifikaciju vodomjera)
• Consumer Center (Centar za potrošače)
• Electronic Bill (eRačun) Electronic billing service that allows consumers to receive and manage water and wastewater bills digitally.
• Online Water Meter Reading Reporting (Prijavi stanje vodomjera) Web-based service allowing consumers to self-report water meter readings via the company website.
• Connection to Water Supply and Sewerage Network (Priključak na vodovodnu i kanalizacionu mrežu) Technical service for connecting new buildings to the public water and sewerage network, including issuance of consents and verification of project documentation for developers and property owners.

Quantifiable outcome

• Daily water quality testing confirmed safe — approximately 27 samples analyzed per day across all supply sources and distribution directions
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Veolia Eau (Veolia Environnement): Global water and wastewater services operator with concession and management contracts across CEE. Relevant as a broad incumbent that competes for municipal concessions and outsourced operations contracts, defining industry benchmarks for service quality and efficiency.
• Suez Water Technologies & Solutions: International water and wastewater services group with operations across Europe. Comparable as a broad incumbent offering utility operations, treatment technologies, and digital water services that municipal utilities like KJKP ViK procure or benchmark against.

Emerging players

• JKP Vodovod Valjevo: Smaller Serbian municipal water utility providing water and wastewater services. Comparable as a peer operating under the same regional regulatory and operating model, though at smaller scale.

Others

• Eptisa Servicios de Ingeniería: Engineering and consulting firm active in water infrastructure projects in the Western Balkans, including EBRD-funded utility modernization. Relevant as an ecosystem participant supporting capital programs similar to KJKP ViK's pipe-replacement program.

Regional players

• JKP Vodovod i kanalizacija Mostar: Water and wastewater utility for the city of Mostar in Bosnia and Herzegovina. Operates the same business model (integrated water + sewerage) in a different geography within the same country, making it a strong domestic comparator.
• JKP Vodovod i kanalizacija Banja Luka: Public water and wastewater utility for the city of Banja Luka in Republika Srpska, Bosnia and Herzegovina. Same domestic regulatory environment and integrated service offering, serving a comparable mid-sized urban population.

Direct peers

• JKP Beogradski vodovod i kanalizacija: Public utility providing drinking water supply and wastewater services for the City of Belgrade, Serbia. Closely comparable in mandate, service mix (water supply + wastewater + treatment), and public-ownership structure serving a major Balkan capital.
• Vodovod i kanalizacija d.o.o. Zagreb: Municipal water and wastewater utility for the City of Zagreb, Croatia. Directly comparable as a CEE cantonal/municipal operator providing integrated drinking water, sewerage, and wastewater treatment services to a large urban population under regulated tariffs.
• Vodovod a.d. Podgorica: Water supply utility serving Podgorica, Montenegro. Comparable municipal utility providing drinking water and wastewater services to a Balkan capital region under regulated tariffs.
• JP Vodovod i kanalizacija Skopje: Municipal water and wastewater utility for Skopje, North Macedonia. Comparable regional peer with the same integrated service offering, public ownership, and regulated tariff structure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCek4__XOd_TKMokRZh7DfVg
• Facebookfacebook.com/vodovodikanalizacijasarajevo
• LinkedInlinkedin.com/company/viksa

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KJKP Vodovod i Kanalizacija Sarajevo