NEXT NOZ Expert Team GmbH & Co. KG

What NEXT NOZ Expert Team GmbH & Co. KG does

NEXT NOZ Expert Team GmbH & Co. KG is a German business process outsourcing (BPO) provider headquartered in Osnabrück and operating across four locations (Osnabrück, Hamburg, Flensburg, Neubrandenburg). The company is a wholly-owned subsidiary of the NOZ/mh:n MEDIEN Gruppe media conglomerate and serves both intra-group subsidiaries and external mid-market clients across Germany, primarily companies with 20 to 1,000 employees. NEXT employs over 260 specialists and delivers an integrated suite of outsourced services: payroll and HR services, financial accounting, customer service (inbound/outbound), controlling, real estate management, procurement, and performance management.

The technology backbone combines SAP S/4HANA for financial accounting, SAP HCM for payroll and human capital management, AI-supported invoice verification within accounts payable, Pyramid Analytics for business intelligence, and the HRpuls cloud HR platform. Operational scale includes processing over 100,000 incoming invoices annually, executing more than 18,000 payroll runs per month, and handling approximately 1 million customer contacts per year.

NEXT operates a sales-led, consultative GTM with dedicated account managers, direct enterprise and inside-sales channels, and HubSpot-driven inbound booking. Services are individually tailored rather than tiered, and pricing is not publicly disclosed. Revenue is generated primarily through recurring managed-services contracts and professional service fees per payroll run or as part of comprehensive HR or finance packages. The company is privately held, structured as a GmbH & Co. KG, with three Managing Directors (Michael Büttner, Paul Wehberg, and Jens Wegmann), and reports no external institutional funding or M&A activity to date.

Name

NEXT NOZ Expert Team GmbH & Co. KG

Legal name

NEXT NOZ Expert Team GmbH & Co. KG

Website

https://noz-next.de

Company type

Private

Operating status

Operating

Short description

NEXT NOZ Expert Team is a German BPO provider and wholly-owned subsidiary of NOZ/mh:n MEDIEN Gruppe, delivering outsourced payroll, HR, financial accounting, customer service, controlling, real estate, and procurement services to mid-market companies across Germany using SAP and AI-enabled workflows.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing Services

NAICS

Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Help Supply Services (7363)

akta.pro primary industry

Workflow & Case Management (Human-Centric BPM) (HDAEAHAA)

akta.pro secondary industry

General Customer Service (Order/Account/Inquiries) (BPAAABAA)

Keywords

• Business process outsourcing
• Payroll outsourcing services
• HR administration outsourcing
• Financial accounting outsourcing
• Customer service outsourcing

Headquarters

HQ city

Osnabrück

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain, Others

Revenue model

1. Business Process Outsourcing Services: Customized BPO services including customer service, payroll/HR services, and financial accounting. Services are individually tailored to customer needs and billed based on scope of services, typically as recurring managed services contracts.
2. Payroll and HR Services: Payroll processing, HR administration, electronic reporting, digital payroll documents, personnel file management, HR workflows, and benefits administration. Revenue generated through service fees per payroll run or as part of comprehensive HR service packages.
3. Financial Accounting Services: Complete financial and accounting outsourcing including general ledger, accounts payable/receivable, asset accounting, financial statements, and controlling services using SAP S/4HANA.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

NEXT NOZ Expert Team is a Business Process Outsourcing (BPO) provider that delivers outsourced payroll and HR services, financial accounting, customer service (inbound and outbound), controlling, real estate management, procurement, and performance management to businesses, primarily German mid-market companies with 20 to 1,000 employees. Services are delivered through a team of 250+ specialists across four German offices using SAP S/4HANA, SAP HCM, AI-supported invoice processing, and the HRpuls HR software platform.

Product overview

NEXT NOZ Expert Team is a Business Process Outsourcing (BPO) service provider offering a unified suite of commercial and administrative process outsourcing services. The company's core offering is a modular, integrated services portfolio comprising: Lohnabrechnung & HR-Services (payroll and human resources outsourcing), Finanzbuchhaltung (financial accounting and bookkeeping), Kundenservice (customer service inbound/outbound), Controlling, Immobilienmanagement, Einkauf, and Performance Management. These services are delivered through a combination of modern technology infrastructure (including SAP S/4HANA for finance and SAP HCM for payroll) and a team of over 260 experts. The company operates as a shared service organization serving both the media group network and external clients, with a focus on scalability (serving companies with 20-1,000 employees) and individualized service packages.

Differentiator

Problem solved

Functional benefit

Products and services

• Lohnabrechnung & HR-Services (Payroll and HR Outsourcing)

Quantifiable outcome

• 41% lead-to-appointment conversion rate in audiologist case study
• +4 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability4 records

Feature5 records

Partnerships

One partnership is on record.

• HRpulscoreTechnology or IntegrationHRpuls provides a cloud-based HR software platform with 15 modules covering recruitment, personnel administration, talent management, digital personnel files, preparatory payroll, absences, time tracking, onboarding & exit, employee interviews & goal agreements, feedback, employee surveys, risk assessment, and further education. The software runs on servers in Germany. Implementation includes professional and technical consulting to ideally map all HR processes and requirements. Over 1 million people use HRpuls in their daily work.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Arvato: German-domiciled multi-vertical BPO provider owned by Bertelsmann that delivers customer service, finance & accounting, HR, and procurement outsourcing for mid-market and enterprise clients, with operations across multiple European locations. The structural parallel — a corporate-parent-owned BPO providing integrated back-office services — is nearly identical to NEXT's model.
• Teleperformance: Global leader in outsourced customer experience management (CX/call center), delivering inbound and outbound customer service, lead qualification, and appointment scheduling — closely matching NEXT's Kundenservice line, where it reported 1M+ annual customer contacts and a 41% lead-to-appointment conversion in a published case study.
• Concentrix: Global BPO with strong customer service, digital, and back-office offerings for mid-market and enterprise clients across Europe. Competitively positioned against NEXT for the same outsourced customer engagement and HR-adjacent service contracts in Germany and DACH.
• SD Worx: European-headquartered provider of payroll, HR, and workforce management outsourcing — one of the few scaled payroll BPO competitors in the DACH/Benelux region. Directly comparable to NEXT's Lohnabrechnung & HR-Services pillar and now combined with P&I in the German payroll market.

Broad incumbents

• ADP: Global payroll and HR services giant with a substantial German footprint (ADP Deutschland). It competes with NEXT across the payroll/HR outsourcing line, both via managed services and RUN/HRP platforms, but operates at much larger scale across all of Europe.
• DATEV: German cooperative providing tax, payroll, and accounting software plus adjacent services to mid-market businesses and tax advisors. Represents the primary technology-driven alternative for mid-market German firms weighing whether to outsource finance/payroll to NEXT or self-serve with DATEV tooling.
• Workday: Cloud enterprise platform for HR, finance, and planning, increasingly used by mid-market German firms through partner-led deployments. Workday's BPO partner ecosystem competes with NEXT for the high end of NEXT's 20–1,000 employee target segment.
• Randstad: Global staffing and HR services group with significant German operations including Randstad Sourceright (RPO) and broader HR outsourcing offerings. Competes with NEXT on payroll/HR outsourcing and customer service staffing at larger scale.

Emerging players

• Personio: European HR software platform (HRIS, payroll, recruiting) targeted at the exact 20–1,000 employee mid-market segment that NEXT targets. Personio is the most prominent SaaS-based challenger that could erode demand for HR outsourcing by enabling customers to bring these processes in-house.

Others

• Sage Group: Global accounting, payroll, and HR software provider with established DACH distribution via Sage HR, Sage 100, and partner-implemented payroll services. Functions as an adjacent technology alternative rather than a direct outsourcing competitor, but influences whether mid-market firms outsource at all.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/next-noz-expert-team
• Instagraminstagram.com/noz_next

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NEXT NOZ Expert Team GmbH & Co. KG