Mercy Pharmacy Group

Name

Mercy Pharmacy Group

Legal name

Mercy Pharmacy Group

Website

https://mercypharmacygroup.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Retail Pharmacy Services

NAICS

Pharmacies and Drug Retailers (456110)

SIC

Retail-Drug Stores And Proprietary Stores (5912), Services-Health Services (8000)

akta.pro primary industry

Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG)

akta.pro secondary industries

Long-Term Care (LTC) & Skilled Nursing Facility Pharmacies (HLAFALAF), Medication Reconciliation & Transitions-of-Care Pharmacy Services (HLAFALAK), Injectables & Specialty Medication Support (e.g., insulin, biologics) (HSABALAG)

Keywords

• Retail pharmacy services
• Specialty pharmacy medications
• Long-term care pharmacy
• Compounding pharmacy services
• Infusion therapy services

Headquarters

HQ city

Artesia

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Prescription Dispensing: Core pharmacy revenue from dispensing prescription medications to individual patients and healthcare facilities. Pricing is insurance-dependent with copays determined by insurance plans; uninsured patients receive competitive pricing.
2. Specialty Pharmacy Services: High-cost, high-touch medication therapy management for patients with complex disease states including cancer, HIV/AIDS, hepatitis C, multiple sclerosis, and other specialty conditions. Revenue from specialty oral, injectable, and biologic products.
3. Infusion Therapy: State-of-the-art infusion center providing IV medications and treatments at Mercy Infusion locations.
4. Pharmaceutical Compounding: Creation of customized medications for unique patient needs including hormone replacement, thyroid, dermatologic, veterinary, pain, pediatric, sinus, and dental medications.
5. Clinical Consulting Services: Clinical pharmacist consulting including comprehensive medication reviews, chronic disease management, and diabetes/hypertension education services.
6. DME Supplies: Durable medical equipment sales including blood sugar monitors, wheelchairs, hospital beds, oxygen equipment, CPAP devices, walkers, and other medical supplies.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Mercy Pharmacy Group operates a network of 10 retail pharmacy locations across Los Angeles and Orange Counties in Southern California, providing prescription dispensing, specialty medications, pharmaceutical compounding, long-term care pharmacy, transition of care pharmacy, behavioral health pharmacy, infusion therapy, durable medical equipment, and clinical pharmacist consulting. The company serves individual walk-in patients as well as healthcare facilities such as skilled nursing, assisted living, behavioral health, and acute-care organizations through dedicated account management, free local delivery, and MedSync auto-refill programs.

Product overview

Mercy Pharmacy Group is a pharmacy group network of 10 locations serving communities across Los Angeles and Orange Counties in Southern California. The company operates as a multi-brand portfolio consisting of a unified retail pharmacy network (Mercy Pharmacy Group brand) alongside multiple sub-brand pharmacy locations and specialized service divisions. Core offerings include retail pharmacy services (prescription transfers, auto-refill via MedSync, drug cost review, free local delivery) and specialized divisions: Specialty Pharmacy (treating 22 disease states including cancer, HIV/AIDS, and multiple sclerosis), Compounding Pharmacy (custom formulations for hormone replacement, pain management, pediatrics, and veterinary use), Clinical Consulting (medication reviews, chronic disease management), and Long-Term Care Pharmacy (for skilled nursing, assisted living, and hospice facilities). The portfolio also includes dedicated Transition of Care and Behavioral Health Pharmacy programs. Individual sub-brand locations include Carson Pharmacy, First Street Medical Plaza Pharmacy, Florence Pharmacy & Medical Supply, Mercy Pharmacy Inglewood, Mercy Pharmacy Long Beach, Mercy LTC & Specialty Pharmacy, Mercy South Gate Pharmacy, Mercy Pharmacy San Dimas, Mercy Medical Center Pharmacy, The Medicine Shoppe Artesia, and Mercy Infusion (infusion therapy center). The company also offers DME supplies and certified injection services at select locations.

Differentiator

Problem solved

Functional benefit

Brands

• Mercy Infusion: State-of-the-art infusion center providing specialized infusion therapy services.

Products and services

• Retail Pharmacy Services Full-service retail pharmacy network offering prescription dispensing, prescription transfers, auto-refill, drug cost review, and free local delivery across 10 Southern California locations serving individual patients and walk-in customers.
• Specialty Pharmacy High-cost, high-touch medication therapy management for patients with complex disease states covering 22 condition categories including cancer, HIV/AIDS, multiple sclerosis, hepatitis C, and rheumatoid arthritis.
• Compounding Pharmacy Customized pharmaceutical compounding services including hormone replacement, thyroid medications, dermatologic treatments, veterinary medications, pain management, pediatric formulations, sinus medications, and dental preparations.
• Clinical Consulting Services Clinical pharmacist consulting services providing comprehensive medication reviews, chronic disease management (diabetes, hypertension, hyperlipidemia, heart failure), medication adherence support, and vaccination recommendations.
• Durable Medical Equipment (DME) Supplies Durable medical equipment sales including blood glucose monitors, test strips, canes, wheelchairs, hospital beds, nebulizers, oxygen equipment, CPAP devices, walkers, and other mobility aids.
• Long-Term Care (LTC) Pharmacy Long-term care pharmacy solutions for skilled nursing facilities, assisted living, board and care, hospice, and other care settings, featuring consultant pharmacists, registered pharmacy technicians, and innovative packaging systems.
• Transition of Care Pharmacy Post-acute care pharmacy program designed to reduce hospital readmissions and improve HCAHPS scores through streamlined e-prescribe ordering, prior authorization coordination, medication transfers, same-day delivery, compliance packaging, and patient follow-up.
• Behavioral Health Pharmacy Specialized pharmacy services for mental health facilities including inpatient, outpatient, psychiatric medical groups, alcohol and drug detoxification centers, and sober living facilities with same-day delivery and cycle-fill capabilities.
• Mercy Infusion State-of-the-art infusion therapy center providing injectable and biologic treatments, located at 11515 Artesia Blvd, Suite 102, Artesia, CA 90701.

Quantifiable outcome

• Reduces readmissions and improves HCAHPS scores for Transition of Care patients
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Walgreens: Walgreens is a national retail pharmacy chain with specialty, infusion, and LTC service lines. It competes broadly with Mercy's full portfolio across retail, specialty, infusion, and facility-based pharmacy services within the same Southern California market.
• CVS Pharmacy: CVS Pharmacy is the largest U.S. retail pharmacy chain with integrated specialty, LTC (OmniCare), and clinical services. It is a broad incumbent competitor to Mercy across retail dispensing, specialty pharmacy, and facility services in Los Angeles and Orange Counties.
• Medicine Shoppe Pharmacy (McKesson): Medicine Shoppe is a McKesson-owned franchise network of independent retail pharmacies. Mercy retains The Medicine Shoppe Artesia franchise, making it adjacent to and partly branded by this larger pharmacy franchise system.

Direct peers

• PharMerica: PharMerica is a leading long-term care pharmacy serving skilled nursing, assisted living, and behavioral health facilities. It is a direct competitor to Mercy's LTC and behavioral health pharmacy services with similar compliance packaging, consultant pharmacist, and facility-delivery offerings.
• Alto Pharmacy: Alto Pharmacy is a technology-enabled pharmacy offering free same-day delivery, medication management, and specialty pharmacy services. It competes directly with Mercy's DTC prescription delivery, auto-refill, and specialty pharmacy offerings in overlapping urban markets.
• BioMatrix Specialty Pharmacy: BioMatrix is a specialty pharmacy focused on complex conditions including oncology, autoimmune, and behavioral health. It competes with Mercy's specialty pharmacy service line across similar high-cost therapy management and patient support services.
• Capsule Pharmacy: Capsule is a digital-first pharmacy offering same-day delivery and personalized concierge-style service in major U.S. metros. It is a direct competitor to Mercy's retail pharmacy DTC motion, free local delivery, and high-touch patient service model.
• Genoa Healthcare: Genoa Healthcare is a specialty pharmacy that operates onsite in behavioral health clinics and serves long-term care facilities. It directly overlaps with Mercy's behavioral health pharmacy and LTC pharmacy service lines, targeting similar institutional customers with personalized medication management.
• Avita Pharmacy Solutions: Avita is a specialty pharmacy focused on complex conditions including HIV, hepatitis C, and behavioral health. It mirrors Mercy's specialty pharmacy operating model across multiple high-cost, high-touch disease states and serves both retail and facility-based patients.
• ExactCare Pharmacy: ExactCare is a long-term and home-based pharmacy serving patients with complex, chronic conditions. It directly competes with Mercy's LTC pharmacy service line and shares the multi-dose compliance packaging and dedicated account management model for facility customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mercy-pharmacy-group

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mercy Pharmacy Group