What Mamak Belediyesi does

Mamak Belediyesi is the statutory municipal government of the Mamak district in Ankara, Turkey, operating under Turkish Law 5393 (Belediye Kanunu) and serving approximately 700,000 residents. It is led by Mayor Veli Gündüz Şahin and functions as a public administrative entity — not a commercial enterprise — with no private ownership, equity, or investment instruments. The municipality operates more than 30 specialized directorates spanning urban planning (İmar ve Şehircilik), social services (Sosyal Hizmetler), environmental management (İklim Değişikliği ve Sıfır Atık), cultural affairs (Kültür Sanat ve Sosyal İşler), sports and youth (Gençlik ve Spor), and revenue collection (Gelirler), among others.

Its service delivery rests on two parallel layers. The digital layer comprises the E-Belediye portal (for online property tax declarations, debt inquiry, payments, and e-payroll), the Kent Bilgi Sistemi GIS for urban planning and zoning, the Mamak Çözüm Merkezi (citizen complaint/request management), the Sosyal Yardım social-assistance platform, Gönül Çarşısı (a 2020-launched charity marketplace with a Gönül Kart food-aid mechanism), Patili Dostlar (animal welfare), and the Vatandaş Portalı. Authentication is handled via e-Devlet (Turkey's national e-Government platform) OAuth2 SSO, and payment processing integrates with Vakıfbank, Halkbank, Denizbank, PTT, and GlobalPOS. The E-Belediye system is powered by Belsis Bilgisayar Yazılım, a third-party Turkish software vendor. The physical layer comprises 100+ facilities including 5 daycare centers (427 total enrollment capacity), 24-hour "Uyanık" open libraries, family education centers, youth centers, sports complexes, swimming pools, the Ali Kuşçu Astronomy Center, the Mamak Science Center, the Türk İslam Sanatları Merkezi, the Mûzik Müzesi (music museum), and themed parks including the Türkiye-Kazakistan Dostluk Parkı.

Mamak Belediyesi does not operate a commercial revenue model. Its "income" derives from statutory municipal taxes (property tax, environmental cleaning tax, advertisement tax), fees for permits and services, and central-government transfers, none of which are disclosed in available data. Marketing and citizen engagement occur through Facebook, X, Instagram, YouTube, WhatsApp, and the official mamak.bel.tr website. The municipality is KVKK-compliant (Turkey's data-protection law) and publishes strategic plans, performance programs, and activity reports as required under Turkish public-administration law.

Name

Mamak Belediyesi

Legal name

T.C. Mamak Belediyesi

Website

https://mamak.bel.tr

Company type

Private

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Mamak Belediyesi is the statutory municipal government of the Mamak district in Ankara, Turkey, serving approximately 700,000 residents through 30+ directorates, an E-Belediye digital service portal, and 100+ physical facilities including libraries, sports centers, daycare, and cultural venues.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (925120), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (92512)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), State/Provincial Transportation, Roads & Public Works Administration (BPAIABAK)

Keywords

• Municipal services
• Waste management
• Urban planning
• Public services
• Local government

Headquarters

HQ city

Ankara

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Distribution channels4 records

Marketing channels6 records

Core offering

Mamak Belediyesi is a Turkish district municipality that provides essential local government services to residents of the Mamak district in Ankara Province, including waste management, urban planning, infrastructure maintenance, parks and recreation, public transportation coordination, and building permit administration.

Product overview

Mamak Belediyesi operates a multi-platform municipal service ecosystem consisting primarily of the E-Belediye electronic portal (for online tax declarations, debt inquiry, and payments), the Kent Bilgi Sistemi geographic information system, and an extensive network of over 100 physical facilities. The facilities portfolio includes family education centers, 24-hour open libraries (Uyanık Kütüphaneler), youth centers, sports complexes, swimming pools, artificial turf football fields, community halls (Konaklar), wedding venues, congress centers, science and art centers, a music museum, an astronomy center, daycare centers (Gündüz Bakımevleri) with 5 locations and 427 total enrollment, themed parks, and community reading houses (Millet Kıraathaneleri). Supporting digital services include the Mamak Çözüm Merkezi (central citizen request/complaint system), a social assistance platform, the Patili Dostlar stray animal care program, a book delivery service (Kitap Kapında), and the Gönül Çarşısı charity marketplace launched in 2020. Payment infrastructure integrates with Vakıfbank, Halkbank, Denizbank, and PTT for municipal tax collection, while citizen authentication leverages Turkey's national e-Devlet platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Waste Management Services Solid waste collection, recycling, and disposal services for households and businesses in Mamak district.
• Urban Planning and Infrastructure District-level urban planning, road maintenance, public infrastructure development, and zoning services for the Mamak district.
• Parks and Recreation Services Management of public parks, green spaces, recreational facilities, and community centers within the district.
• Building Permits and Licensing Administration of building permits, construction licenses, business licenses, and regulatory compliance for the district.
• Public Administration Services Civil registration, local tax administration, public records, and citizen-facing administrative services for district residents.

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Çankaya Belediyesi: Adjacent Ankara district municipality operating the same portfolio of tax collection, urban planning, social services, and cultural facilities. Directly comparable in service scope, regulatory regime (Turkish Belediye Kanunu), and digital service maturity.
• Keçiören Belediyesi: Ankara district municipality with overlapping municipal service responsibilities including e-Belediye portal, social assistance, and extensive sports/cultural facilities. Comparable scale and constituency profile within the same metropolitan area.
• Sincan Belediyesi: Ankara district municipality operating e-government services, social programs, and a similar municipal facility network under the same Turkish regulatory regime.
• Etimesgut Belediyesi: Ankara district municipality with comparable portfolio of municipal tax services, social assistance, sports/cultural facilities, and e-Belediye portal.
• Altındağ Belediyesi: Ankara district municipality providing municipal tax, social services, and facility-based citizen services under the same Turkish legal framework. Comparable in service breadth and digital government adoption stage.
• Yenimahalle Belediyesi: Large Ankara district municipality delivering the standard belediye service portfolio including e-Belediye, sports facilities, social assistance, and urban planning. Closely matches Mamak in scale and service mix.

Regional players

• Gölbaşı Belediyesi: Ankara district municipality with a smaller but overlapping municipal service portfolio. Comparable in service categories and regulatory framework, but smaller scale than Mamak.
• Pursaklar Belediyesi: Smaller Ankara district municipality offering the standard belediye service stack including e-Belediye and social programs. Comparable service model at smaller scale within the same metropolitan area.

Broad incumbents

• İstanbul Büyükşehir Belediyesi: Turkey's largest metropolitan municipality with an advanced digital government stack (e-Belediye, İstanbul Senin, payment integrations). Sets the upper benchmark for Turkish municipal digital service delivery and is comparable as a Turkish-belediye peer in regulatory regime and citizen-service orientation.
• Ankara Büyükşehir Belediyesi: Parent metropolitan municipality overseeing all Ankara districts including Mamak. Operates a broader portfolio (transit, water, metropolitan infrastructure) that subsumes district-level municipal functions; relevant as the higher-tier governance and funding counterpart.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/mamakbelediyesi
• YouTubeyoutube.com/@mamak.belediyesi
• Facebookfacebook.com/mamakbelediyesi
• Instagraminstagram.com/mamakbelediyesi
• LinkedInlinkedin.com/company/mamak-belediyesii

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mamak Belediyesi