Kingston And Richmond Nhs Foundation Trust

What Kingston And Richmond Nhs Foundation Trust does

Kingston and Richmond NHS Foundation Trust is a publicly funded NHS Foundation Trust established in 2024 through the merger of Kingston Hospital NHS Foundation Trust and Hounslow and Richmond Community Healthcare NHS Trust. It operates as an integrated acute, community, and mental health provider across the Kingston and Richmond upon Thames boroughs in southwest London, serving the local population with services free at the point of use under the UK National Health Service model. The Trust's revenue is derived from NHS England commissioning arrangements rather than direct patient billing, and it is regulated by NHS England and the Care Quality Commission (CQC).

The Trust operates Kingston Hospital as its main acute site, Teddington Memorial Hospital as a community hospital, and a network of community health centres, clinics, and rehabilitation units across Kingston, Richmond, East Molesey, Roehampton, Raynes Park, Surbiton, and Whitton. Its core digital proposition centres on a Patient Portal (integrated with NHS login / NHS App for single-sign-on access to records, appointments, care team messages, and test results), a Virtual Ward 'hospital at home' service offered in three monitoring tiers, Patient Initiated Follow-up (PIFU), and a Patienteer-based Digitising Discharge workflow for clinicians. Clinical services span emergency and urgent care, same-day emergency care (SDEC), maternity, day surgery, diagnostics, paediatrics, OPAT (Outpatient Parenteral Antimicrobial Therapy), rehabilitation, and community nursing.

The Trust's business model is that of a statutory public benefit corporation with a Council of Governors, supported by NHS England block and tariff-based funding. It operates a charitable arm (Kingston Hospital Charity) and a private patient subsidiary (Kingston Private Health) as supplementary revenue channels. Its go-to-market is non-commercial — services are universally accessible to catchment residents — and patient acquisition occurs through GP referrals, emergency attendances, and self-referral pathways. The Trust is actively operating and has no private equity, venture capital, or external investor ownership.

Name

Kingston And Richmond Nhs Foundation Trust

Legal name

Kingston and Richmond NHS Foundation Trust

Website

https://www.kingstonandrichmond.nhs.uk

Company type

Public

Founded year

2024

Operating status

Operating

Short description

Kingston and Richmond NHS Foundation Trust is a publicly funded NHS integrated care provider, established in 2024, delivering acute, community, and mental health services across the Kingston and Richmond boroughs of southwest London through Kingston Hospital and a network of community sites.

Ownership category

akta.pro rank

Product category

Public Hospital Healthcare Services

NAICS

Ambulatory Health Care Services (621), Home Health Care Services (621610), Other Ambulatory Health Care Services (6219)

SIC

Services-Hospitals (8060), Services-Home Health Care Services (8082), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Safety-Net & Public Hospitals (HLAFAAAD)

akta.pro secondary industries

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Public/County Primary Care Clinics (HLAFAGAI)

Keywords

• Acute hospital services
• Community healthcare
• Maternity services
• Emergency medical care
• Patient portal access

Headquarters

HQ city

Teddington

HQ country

United Kingdom

HQ region

Europe

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Distribution channels5 records

Marketing channels8 records

Core offering

Kingston and Richmond NHS Foundation Trust provides integrated acute hospital, community, and mental health services across linked care pathways for residents of the Kingston and Richmond upon Thames boroughs. Its core offering spans emergency and urgent care, inpatient and outpatient services, day surgery, maternity, paediatrics, diagnostics, rehabilitation, district nursing, and home-based care, delivered through Kingston Hospital, Teddington Memorial Hospital, community sites, the Patient Portal, and the Virtual Ward hospital-at-home service. Services are provided free at the point of use under the UK National Health Service funding model.

Product overview

Kingston and Richmond NHS Foundation Trust operates as an integrated NHS foundation trust providing a unified portfolio of hospital, community, and digital health services. The core digital offering includes the Patient Portal (for viewing records, appointments, messages, and test results), Virtual Ward (hospital-at-home with three monitoring tiers), and Patient Initiated Follow-up (PIFU). The trust operates Kingston Hospital as its main acute site, Teddington Memorial Hospital as a community hospital, and numerous community health locations across Kingston and Richmond boroughs. Clinical services span emergency/urgent care, maternity, surgery, diagnostics, chronic disease management, and rehabilitation. The trust was established in 2024 through the merger of Kingston Hospital NHS Foundation Trust and Hounslow and Richmond Community Healthcare NHS Trust. A charitable arm, Kingston Hospital Charity, supports trust initiatives.

Differentiator

Problem solved

Functional benefit

Brands

• Patient Portal: Secure online system allowing patients to view hospital records, appointments, messages from care team, and complete forms
• Kingston Hospital
• Kingston Maternity
• Virtual Ward
• Kingston Hospital Charity

Products and services

• Patient Portal Secure online system allowing patients to view hospital records, check outpatient appointments, receive messages from their care team, complete forms and questionnaires, view allergies, and access test results. Accessible via NHS login or a direct Patient Portal account, for patients of the Trust.
• Virtual Ward Hospital-at-home service allowing eligible patients to receive care remotely rather than in a traditional hospital bed, offered in three variants: continuous monitoring, intermittent monitoring, and without online monitoring.
• Emergency and Urgent Care Emergency department (A&E), Same Day Emergency Care (SDEC), and Richmond Urgent Treatment Centre services for emergency and non-emergency urgent care needs of local residents.
• Kingston Maternity Services Comprehensive maternity care including antenatal care, the Kingston Birth Centre, delivery services, postnatal care, and neonatal services, delivered through Kingston Maternity.
• Community Health Services Wide range of community-based healthcare services including district nursing, children's community nursing, physiotherapy, mental health services, and rehabilitation services delivered across multiple community locations in Kingston and Richmond boroughs.
• Patient Initiated Follow-up (PIFU) Digital pathway that lets patients share their preferences for when they would like to be seen, enabling them to initiate follow-up appointments based on their needs rather than attend pre-scheduled appointments.
• Outpatient Parenteral Antimicrobial Therapy (OPAT) Service for patients requiring intravenous antibiotic treatment outside a hospital setting, enabling them to receive IV therapy at home or in outpatient settings.
• Digitising Discharge (Patienteer) Digital tool, powered by the Patienteer platform, that enables healthcare professionals to streamline and digitise the patient discharge process from inpatient wards.
• Kingston Hospital Charity Charitable arm of the Trust committed to improving the quality of care and experience at Kingston Hospital through top-quality facilities, innovation, research, and patient and staff wellbeing initiatives.

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature4 records

Scale indicators1 record

Recent moves7 records

Expansion highlights5 records

Direct peers

• Epsom and St Helier University Hospitals NHS Trust: Neighbouring SW London NHS trust providing acute and community services across Epsom, St Helier, and Sutton. Highly comparable by geography, scale, and district-general service mix.
• Chelsea and Westminster Hospital NHS Foundation Trust: London NHS Foundation Trust operating acute hospitals at Chelsea and Westminster and West Middlesex, plus community and digital services. Comparable as a digitally mature London Foundation Trust with similar service breadth.
• Croydon Health Services NHS Trust: South London NHS trust that similarly combines an acute hospital (Croydon University Hospital) with community health services under a single organisation. Directly comparable as a recently integrated district-level NHS provider serving a defined London borough.
• The Hillingdon Hospitals NHS Foundation Trust: West London NHS Foundation Trust operating acute and community services across the London Borough of Hillingdon. Similar scale, Foundation Trust status, and integrated service model.
• Lewisham and Greenwich NHS Trust: South East London NHS trust running University Hospital Lewisham and Queen Elizabeth Hospital alongside community services. Comparable integrated acute-and-community structure within a similar London footprint.

Regional players

• Surrey and Sussex Healthcare NHS Trust: NHS trust operating East Surrey Hospital and community services just south of London. Comparable as a district-level integrated provider serving a defined catchment just outside the subject's geography.

Broad incumbents

• St George's University Hospitals NHS Foundation Trust: Major London teaching NHS Foundation Trust operating St George's Hospital. Larger and more specialist than the subject, but a natural referral partner and benchmark for acute clinical capability in the same region.
• Imperial College Healthcare NHS Trust: Large multi-site London NHS trust with major acute hospitals and extensive digital initiatives. Larger and more research-led than the subject, but operates the same NHS funding model in overlapping North/West London geographies.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat5 records

Customer concentration

• Xx.com/K_and_R_NHS
• Facebookfacebook.com/kingstonandrichmondnhs
• LinkedInlinkedin.com/company/kingston-and-richmond-nhs-foundation-trust
• Instagraminstagram.com/kingstonandrichmondnhs

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Kingston And Richmond Nhs Foundation Trust