Phoenix Security Gmbh

What Phoenix Security Gmbh does

Phoenix Security GmbH is a Hamburg-based, founder-owned private security services provider founded in 2018 by Dominik Seyler. The company delivers physical guarding and security technology services to enterprise and private clients, with a portfolio spanning Objektschutz (object/property protection), Veranstaltungsschutz (event security), Doorman services, Werkschutz (industrial and factory security), Baustellenbewachung (construction site surveillance), and Sicherheitstechnik (commercial and residential security technology installation). Its customer base includes recognizable Hamburg enterprises such as ECE Group (Alstertal Einkaufszentrum), Spielbank Hamburg, Blohm+Voss, freenet AG, PENSKE Sportwagen Hamburg, Deutsche Bahn, Commerz Bank, Tiffany, and event organizers such as U.COM Event GmbH (Porsche European Open). The company markets a diversified set of use cases including facility protection, event guest management, luxury retail brand representation, industrial workplace safety, and home security for high-net-worth individuals, primarily within the Hamburg metropolitan region.

Operationally, Phoenix Security combines human guarding with a digital infrastructure that includes an online guard control system, a digital guard book (Wachbuch) giving clients real-time access to duty schedules and patrol logs, and integration with intrusion alarm, video surveillance, and smoke detection systems. The company operates a 24/7 control structure and assigns each client a dedicated deployment manager (Einsatzleiter) as a fixed contact. It runs the Phoenix Security Academy, an AZAV-certified internal training facility established in 2019 to standardize quality across its 200+ employees, and holds TÜV Nord DIN EN ISO 9001 certification alongside BDSW Excellence Initiative Hamburg membership.

The business model is primarily B2B sales-led: services are individually quoted, contracts are typically recurring monthly (for object, doorman, and industrial security), and event security is billed per engagement based on staffing and venue complexity. The go-to-market is regional (Hamburg metropolitan area) and relies on direct on-site consultation, dedicated account management, and referral channels amplified by industry-association membership. The company reports 250+ customers, has grown headcount from approximately 40 in 2019 to over 200 in 2024, and moved into a new 400m² Hamburg-Bergedorf headquarters in 2024. Revenue is not publicly disclosed, and the company is organically financed with no external funding rounds identified.

Name

Phoenix Security Gmbh

Legal name

Phoenix Security GmbH

Website

https://phoenix-security.de

Company type

Private

Founded year

2018

Operating status

Operating

Short description

Phoenix Security GmbH is a Hamburg-based private security services provider offering physical guarding, event security, doorman services, industrial and construction site security, and security technology installation for enterprise and private clients in the Hamburg metropolitan area.

Ownership category

akta.pro rank

Product category

Security Services

NAICS

Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Manned Guarding & Site Security (Static Guards) (BPABAMAA)

akta.pro secondary industries

Commercial Property Guarding (Offices, Retail Parks, Malls) (BPAKAAAF), Event Traffic, Parking & Perimeter Security (BPAKACAJ), Residential Security Guarding (Static Posts) (HSAHAKAA), Executive Protection & VIP Close Protection (THAHALAE)

Keywords

• Security guard services
• Property protection services
• Event security services
• Industrial facility security
• Security technology installation

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Security Services Contract: Recurring security service contracts for object protection, event security, doorman services, factory security, construction site surveillance, and security technology. Revenue is recurring based on hourly rates and service scope.
2. Event Security Services: Event protection services charged per event with staffing levels based on venue size and attendance.
3. Security Technology Installation: Installation of alarm systems, video surveillance, smoke systems, and access control for homes and businesses.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

Phoenix Security GmbH delivers physical security services (Bewachungsdienstleistungen) for commercial and private clients in the Hamburg metropolitan area. The core offering comprises manned guarding assignments — object/property protection (Objektschutz), event security (Veranstaltungsschutz), doorman and reception services, industrial/plant security (Werkschutz), and construction site security (Baustellenbewachung) — supplemented by the sale and installation of electronic security technology (alarm systems, video surveillance, access control) for both commercial premises (Sicherheitstechnik – Gewerblich) and private residences (Sicherheitstechnik – Zuhause).

Product overview

Phoenix Security GmbH is a Hamburg-based, owner-managed security services company offering a unified portfolio of physical security services. The core offerings include Objektschutz (Object/Property Protection), Veranstaltungsschutz (Event Security), Doorman Services, Werkschutz (Industrial Security), Baustellenbewachung (Construction Site Security), and Sicherheitstechnik (Security Technology for both commercial and residential clients). The company complements its service portfolio with the Phoenix Security Academy, an AZAV-certified internal training facility for employee development. Services are delivered through a 24/7 operational structure with dedicated operations managers serving as fixed contacts for clients.

Differentiator

Problem solved

Functional benefit

Brands

• Phoenix Security Academy: AZAV-certified internal training academy providing continuous professional development and qualification programs for security personnel.

Products and services

• Object Protection (Objektschutz)

Quantifiable outcome

• Site successfully secured with over 25,000 visitors during Porsche European Open golf tournament
• +3 more outcomes

Named customers10 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• BDSW (Bundesverband der Sicherheitswirtschaft)coreOthers · 1 January 2022Industry association membership in the German Security Industry Association. Phoenix Security was admitted as the first non-founding member to the BDSW Excellence Initiative Hamburg in 2022, recognizing quality standards and commitment to professional excellence in security services.
• AXA Versicherung AGminorOthersProfessional liability insurance provider. AXA provides professional liability insurance coverage for Phoenix Security operations in Germany.

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Gegenbauer Sicherheitsdienste: Gegenbauer is a German security and building services group providing manned guarding, event security, and reception/concierge services primarily in the Berlin/Brandenburg and Northern Germany regions. Directly comparable in service mix and premium positioning.
• Kötter Security: Kötter is one of Germany's largest family-owned security and facility services companies, offering manned guarding, event security, doorman services, and security technology across multiple German regions. Highly comparable to Phoenix in service mix, Mittelstand heritage, and multi-vertical client base, though significantly larger.
• Wisag Sicherheit & Service: Wisag is a major German facility and security services provider with object protection, event security, and industrial security offerings. Comparable to Phoenix in service mix, but operates at national scale with broader facility services as a parent.
• Stölting Service Group: Stölting is a German security and service company providing manned guarding, event security, doorman, and security technology with a strong regional focus. Closely comparable to Phoenix in service portfolio and German Mittelstand positioning.
• Piepenbrock Facility Management: Piepenbrock is a German family-owned facility services provider with a substantial security division offering object protection, event security, and industrial security. Comparable to Phoenix in being a German Mittelstand player with bundled facility/security offerings.

Broad incumbents

• Allied Universal (G4S Germany): Allied Universal (which acquired G4S) is a global security services major with German operations spanning manned guarding, event security, and integrated security technology. Comparable service portfolio to Phoenix but at vastly larger scale and with more cross-sell potential.
• Securitas Deutschland: Securitas is the world's largest security services company and a major player in Germany, offering guarding, event security, mobile patrol, and security technology. Comparable to Phoenix in core offering but operates at a national/international scale with much broader resources.
• Dussmann Group: Dussmann is a large German facility services group whose security division (Dussmann Security) offers object protection, event security, and concierge/doorman services. Larger and more diversified than Phoenix, but directly comparable in the premium security segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@phoenixsecurityhh
• Facebookfacebook.com/sicherheit.hamburg
• LinkedInlinkedin.com/company/phoenix-security-gmbh
• Instagraminstagram.com/phoenixsecurityhh?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phoenix Security Gmbh