InclusionNL: Employer Support Services

What InclusionNL: Employer Support Services does

InclusionNL: Employer Support Services is a service-based corporate program of Empower, The Disability Resource Centre, headquartered at 4 Escasoni Place, St. John's, Newfoundland and Labrador. It provides supports, services, and information to businesses, employers, government bodies, not-for-profits, post-secondary institutions, and event organizers across Newfoundland and Labrador on accessibility, inclusion, disability confidence, and inclusive employment. The organization is led by Program Manager Kathy Hawkins and operates as a single regional nonprofit program without separate legal-entity status or external equity funding.

The organization's offering is organized into three core services: Workshops & Training (customized professional development on disability inclusion awareness, inclusive recruitment, and inclusion in emergency egress), Resources & Support (inclusive recruiting and hiring process support, location accessibility reviews, and website accessibility guidance), and Festivals & Conferences (accessibility planning, volunteer/staff training, alternate-format programs, event accessibility guides, and inclusion crew volunteers delivered from planning stages through on-site execution). It markets through organic social channels (Twitter, Instagram, Facebook, LinkedIn), annual Disability Employment Awareness Month campaigns, partner testimonials, and visual documentation of its work.

InclusionNL pursues a direct partnership and consultation go-to-market model, engaging NL employers through industry introductions and referrals. Named engagements span enterprise (TechnipFMC Subsea Canada), industry associations (Hospitality NL), government (City of Mount Pearl, Royal St. John's Regatta), education (Academy Canada), and nonprofits (Chess Penny Family YMCA). Revenue is generated through fee-for-service professional services contracts; no public pricing is disclosed and no revenue figures are available. The program has no proprietary technology, no AI/ML capability, and no disclosed headcount beyond its named program manager.

Name

InclusionNL: Employer Support Services

Legal name

InclusionNL

Website

https://inclusionnl.ca

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

InclusionNL is a nonprofit corporate program of Empower, The Disability Resource Centre, providing disability-inclusion consulting, workplace accessibility training, and event accessibility services to NL employers, governments, and event organizers across Newfoundland and Labrador.

Ownership category

akta.pro rank

Product category

Disability Inclusion and Accessibility Consulting Services

NAICS

Vocational Rehabilitation Services (624310), Civic and Social Organizations (81341), Educational Support Services (611710)

SIC

Services-Educational Services (8200), Services-Social Services (8300)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Human Rights, Social Inclusion & Disability Inclusion (BPAGABAN), Inclusion Facilitation & Classroom Accommodation/Modification Support (EDAKABAD)

Keywords

• Disability inclusion services
• Accessibility consulting
• Inclusive employment training
• Workplace accessibility services
• Event accessibility support

Headquarters

HQ city

St. John's

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Professional Services and Consultation: InclusionNL provides customized professional development training to businesses and organizations, including disability inclusion awareness, inclusive recruitment, and inclusion in emergency egress training.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

InclusionNL is a service organization that provides supports, services, and information to businesses, employers, government, not-for-profits, and post-secondary institutions in Newfoundland and Labrador on accessibility, inclusion, disability confidence, and inclusive employment. Its three core service offerings—Workshops & Training, Resources & Support, and Festivals & Conferences—deliver customized professional development, inclusive recruiting and hiring support, location and website accessibility reviews, and event accessibility planning and on-site execution.

Product overview

InclusionNL is a service-based organization offering a unified portfolio of accessibility and inclusion support services for businesses and organizations in Newfoundland and Labrador. The three core service offerings—Festivals & Conferences, Workshops & Training, and Resources & Support—work together to help employers develop disability confidence, create accessible workplaces, and implement inclusive practices across hiring, events, and ongoing operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Workshops & Training Customized professional development training for businesses and organizations in Newfoundland and Labrador to increase disability confidence and workplace inclusion. Training topics include disability inclusion awareness, inclusive recruitment, and inclusion in emergency egress.
• Resources & Support Supports and resources tailored to individual business needs, including inclusive recruiting and hiring process support, location accessibility reviews, and website accessibility guidance for NL businesses and organizations.
• Festivals & Conferences End-to-end event accessibility services for festival, conference, and event organizers in NL, including volunteer/staff training, location accessibility reviews, alternate format programs, event accessibility guides, inclusion crew volunteers, and media promotion of inclusive features.

Quantifiable outcome

• Access to 114,500+ individuals with disabilities in Newfoundland and Labrador as an untapped talent pool
• +1 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Empower, The Disability Resource CentrecoreStrategic or Co-development PartnerEmpower, The Disability Resource Centre is the parent organization of InclusionNL. InclusionNL operates as a corporate program of Empower, providing supports, services, and information to businesses on accessibility, inclusion, disability confidence, and inclusive employment.
• TechnipFMC (Subsea Canada)minorStrategic or Co-development PartnerTechnipFMC was introduced to InclusionNL through industry networks. InclusionNL provided advice, education and support through the process of identifying and placement of an employee with a disability, helping increase company awareness of barriers persons with disabilities face.
• Hospitality NLcoreStrategic or Co-development PartnerHospitality NL, the tourism industry association, partnered with InclusionNL to ensure events are inclusive and to work with tourism operators exploring opportunities to build more inclusive workplaces throughout the tourism industry in Newfoundland and Labrador.
• EARN-NLcoreStrategic or Co-development PartnerEARN-NL (Employment Action Resource Network) is referenced as a network organizations can join through InclusionNL to connect with disability employment resources and support.
• NL Folk FestivalminorStrategic or Co-development PartnerInclusionNL provided Inclusion in Action Training for NL Folk Festival volunteers and inclusion crew volunteers on location throughout the event.
• Mount Pearl Frosty FestivalminorStrategic or Co-development PartnerInclusionNL provided Inclusion Awareness Training for Frosty Festival volunteers and ongoing support for Mount Pearl community events.
• Royal St. John's RegattaminorStrategic or Co-development PartnerInclusionNL provided inclusive support at St. John's Regatta and inclusion awareness training for regatta volunteers.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• EARN-NL (Employment Action Resource Network): St. John's-based network referenced by InclusionNL itself that connects employers with disability employment resources — directly comparable employer-network peer within the same Newfoundland and Labrador ecosystem.
• Ontario Disability Employment Network (ODEN): Ontario-based network of employment service providers focused on inclusive employment for people with disabilities — comparable in mission, employer-focused services, and training/consultation model.
• Ready, Willing & Able (RWA): Canadian nationally-coordinated initiative that connects employers with people with disabilities, providing recruitment support and workplace inclusion resources — directly comparable to InclusionNL's employer support services mandate.
• Neil Squire Society: Canadian nonprofit using technology, knowledge, and passion to empower Canadians with disabilities, including employer-focused programs and assistive solutions — overlaps with InclusionNL's employer support and accessibility reviews.
• Canadian Council on Rehabilitation and Work (CCRW): National nonprofit promoting and supporting equitable employment of people with disabilities through employer engagement, training, and inclusion resources — directly comparable to InclusionNL's inclusive employment services.

Broad incumbents

• Rick Hansen Foundation: Canadian organization focused on accessibility and inclusion, including the Rick Hansen Foundation Accessibility Certification (RHFAC) program — comparable in providing accessibility consulting and certification services to employers and organizations.
• March of Dimes Canada: Large Canadian nonprofit providing a wide range of disability services including employment support, accessibility programs, and employer training — broader in scope but overlapping with InclusionNL's employer accessibility mandate.
• Inclusion Canada: National federation advocating for inclusion of people with intellectual disabilities and their families, including employment-focused programs — broader advocacy mandate but overlapping with InclusionNL's inclusive employment focus.

Regional players

• Disability Alliance BC: British Columbia-based disability advocacy and support organization providing employment-related resources and accessibility information — comparable in mission and services but operating in a different Canadian province.

Emerging players

• Ability Works (formerly Abilities Centre): Community-based organization providing disability employment services, training, and accessibility programs — comparable service offerings but operates in a different region with a broader community focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/inclusionnl
• Facebookfacebook.com/InclusionNL
• LinkedInlinkedin.com/company/inclusionnl
• Instagraminstagram.com/InclusionNL

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InclusionNL: Employer Support Services