What Jersey Central Power & Light does

Jersey Central Power & Light Company (JCP&L) is a regulated electric distribution utility and a wholly-owned subsidiary of FirstEnergy Corp. (NYSE: FE), providing electricity distribution services to approximately 1.1 million residential, commercial, industrial, and municipal customers across New Jersey. The company operates under the exclusive service territory granted by the New Jersey Board of Public Utilities (BPU), which approves tariffs and oversees compliance. JCP&L's revenue is derived primarily from volumetric distribution charges and fixed service fees set through regulatory proceedings, supplemented by administrative revenue from the New Jersey Customer Choice program in which customers select third-party retail electricity suppliers while JCP&L continues to deliver power through its infrastructure.

JCP&L's customer-facing product surface is organized around a digital service platform anchored by the My Account portal, which supports bill payment, usage history, payment options, and service requests. Operational products include an outage reporting and management system with real-time mapping and notification (accessible via web, text at 544487, and phone at 1-888-LIGHTSS), advanced metering infrastructure (smart meters) enabling two-way communication and automated reading, a home energy analyzer for usage insights, electronic billing via eBill, and text/email alert services including the Energy Bill Watch Program. Specialized services include electric vehicle support, generator interconnection for distributed generation, streetlight and outdoor area lighting for municipal customers, and customer assistance programs for bill affordability.

The company is headquartered in Morristown, NJ, is privately held as a subsidiary of FirstEnergy, and pursues capital structure management through instruments such as the announced July 2026 exchange offer for up to $350 million of 4.600% Senior Notes Due 2030. Active matters before the BPU — including the Investigation of Resource Adequacy Alternatives — shape the regulatory backdrop for future rate-base investment. Distribution is conducted exclusively through owned-and-operated utility infrastructure within the New Jersey territory, with no off-territory geographic expansion signals evident in the data.

Name

Jersey Central Power & Light

Legal name

Jersey Central Power & Light Company

Website

https://jcp-l.com

Company type

Private

Operating status

Operating

Short description

Jersey Central Power & Light (JCP&L) is a regulated electric distribution utility subsidiary of FirstEnergy Corp. serving approximately 1.1 million residential, commercial, industrial, and municipal customers across New Jersey under New Jersey Board of Public Utilities oversight.

Ownership category

akta.pro rank

Product category

Regulated Electric Distribution

NAICS

Electric Power Distribution (221122), Electric Power Transmission, Control, and Distribution (22112), Electric Power Generation, Transmission and Distribution (2211), Utilities (22)

SIC

Electric Services (4911), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Regulated Residential & SMB Retail Supply (Default/Standard Offer) (EUAGABAA)

Keywords

• Electric utility services
• Power distribution
• Outage management
• Smart meter deployment
• Regulated electricity delivery

Headquarters

HQ city

Morristown

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Electric Distribution Service: Regulated electricity distribution services to residential, commercial, and municipal customers in New Jersey under state-approved tariffs. Revenue is derived from volumetric electricity consumption charges and fixed service fees.
2. Customer Choice Programs: Administer programs allowing customers to purchase electricity from third-party suppliers while JCP&L continues to deliver power through its infrastructure.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Jersey Central Power & Light (JCP&L) is a regulated electric utility that distributes electricity to approximately 1.1 million residential, commercial, industrial, and municipal customers across New Jersey through its owned and operated distribution infrastructure. It operates under New Jersey Board of Public Utilities (BPU) oversight with state-approved tariffs, and supports customer choice programs allowing customers to select third-party energy suppliers while JCP&L continues to deliver the power.

Product overview

Jersey Central Power & Light (JCP&L) operates as a regulated electric utility subsidiary of FirstEnergy Corp., providing electricity distribution services to customers in New Jersey. The company offers a customer-facing digital platform consisting of multiple integrated modules: an account management portal (My Account) for billing, payments, and usage tracking; an outage management system with real-time mapping and multi-channel reporting (online, text, phone); smart meter infrastructure for advanced metering; energy analysis tools including a home energy analyzer; electronic billing (eBill) with text/email alerts; electric vehicle and generator interconnection services; and customer assistance programs. These products work together as a unified customer service platform enabling JCP&L's approximately 1.1 million customers to manage their electricity accounts, report outages, monitor usage, and access billing assistance.

Differentiator

Problem solved

Functional benefit

Products and services

• My Account Online Portal Web-based account management portal allowing customers to view account overview, pay bills, check bill and payment history, manage account settings, submit meter readings, and access usage history.
• Outage Reporting & Information Service Power outage reporting and tracking system allowing customers to report outages via online, text message (OUT to 544487), or phone (1-888-LIGHTSS), view current outages on an interactive map, and receive outage notifications.
• Outages Map Interactive map displaying real-time power outage locations and status across the JCP&L service territory.
• Smart Meters Advanced metering infrastructure enabling two-way communication between the utility and customer meters for automated meter reading, interval data collection, remote meter reading, and enhanced energy monitoring.
• Generator Interconnection Service Service for customers who want to connect backup or distributed generation systems to the JCP&L power grid, primarily serving commercial and industrial customers.
• Customer Choice Program New Jersey energy choice program allowing customers to purchase electricity from third-party suppliers while JCP&L continues to deliver power through its distribution infrastructure.
• Electric Vehicle Services EV-related services and information for customers with electric vehicles, including charging infrastructure guidance for JCP&L customers in New Jersey.
• Streetlight and Outdoor Area Lighting Service Municipal lighting service providing streetlight maintenance and outdoor area lighting for local government entities and the public, including problem reporting.
• Bill Assistance Programs Payment assistance and support programs for customers needing help with their electric bills, including the New Jersey Universal Service Fund and other assistance offerings.
• Construction and Renovation Services Service offerings for commercial and residential customers requiring coordination of electrical work related to new construction, renovation, and inspection requirements with JCP&L's distribution system.
• eBill Electronic Billing Paperless electronic billing option allowing customers to access their electricity bills online anytime, eliminating paper statements.
• Energy Bill Watch Program Notification program that sends emails and/or text alerts to help customers understand their monthly usage and expected electricity costs.
• Home Energy Analyzer Energy monitoring tool providing personalized tips and usage analysis to help residential customers save energy throughout their homes.
• Planned Outage Notifications Information portal and notification service for scheduled power outages due to planned maintenance or infrastructure upgrades in the JCP&L service territory.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• FirstEnergy CorpcoreOthersJersey Central Power & Light is a wholly-owned subsidiary of FirstEnergy Corp., a major electric utility holding company serving customers across multiple states including Ohio, Pennsylvania, New Jersey, West Virginia, and Maryland. JCP&L operates as part of FirstEnergy's regulated distribution segment.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Orange and Rockland Utilities: Orange and Rockland Utilities is a regulated electric and gas distribution utility serving customers in southeastern New York and adjacent NJ areas, operating under a comparable state-utility model with similar customer programs (smart meters, outage management).
• Public Service Enterprise Group (PSEG): PSEG is New Jersey's other major investor-owned electric and gas utility (PSE&G). It is the most direct peer to JCP&L — both are regulated NJ distribution utilities serving overlapping residential, commercial, and industrial customers under the same BPU regulator.
• Atlantic City Electric: Atlantic City Electric, a subsidiary of Exelon, is another regulated electric distribution utility serving southern New Jersey. It directly overlaps with JCP&L in NJ service territory, customer segments, and regulatory framework (BPU oversight).
• Rockland Electric Company: Rockland Electric, a subsidiary of Orange & Rockland Utilities, is a small regulated electric distribution utility operating in northern New Jersey. It serves similar residential/commercial customers under BPU oversight and is a direct regional competitor.

Broad incumbents

• Eversource Energy: Eversource is a large Northeast regulated electric, gas, and water utility serving Massachusetts, Connecticut, and New Hampshire. Comparable as a multi-state regulated T&D peer with similar smart-meter, energy-efficiency, and EV-program portfolios.
• National Grid USA: National Grid USA is a regulated electric and gas utility serving customers in New York, Massachusetts, and Rhode Island. Comparable as a Northeast T&D utility with overlapping customer-program capabilities (smart meters, demand response, EV integration).
• Exelon Corporation: Exelon is a major multi-state regulated electric and gas utility holding company operating in Illinois, Pennsylvania, New Jersey (via Atlantic City Electric), Maryland, and DC. Comparable as a large-cap regulated T&D peer with similar smart-grid and customer-program capabilities.
• Edison International: Edison International (parent of Southern California Edison) is a large-cap regulated electric T&D utility. Comparable as a scaled, regulated distribution utility with significant AMI deployment and grid-modernization capex programs.
• FirstEnergy Corp. FirstEnergy Corp. is JCP&L's parent holding company and operates other regulated distribution subsidiaries in Ohio, Pennsylvania, West Virginia, and Maryland. While not a peer in the traditional sense, it is the broader multi-state regulated utility platform that JCP&L sits within.
• Consolidated Edison (ConEdison): ConEdison is a major regulated electric, gas, and steam utility serving New York City and Westchester, with adjacent NJ operations. It is comparable as a dense, urban-focused Northeast T&D utility with similar regulatory and customer-service requirements.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/FirstEnergyCorp
• YouTubeyoutube.com/user/FirstEnergyTV
• Facebookfacebook.com/firstenergyCareers
• LinkedInlinkedin.com/company/firstenergy-corp

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jersey Central Power & Light