Kicket Com Sp Z O O

What Kicket Com Sp Z O O does

KICKET.COM sp. z o.o. is a privately held Polish online ticketing company operating the biletomat.pl marketplace, headquartered at ul. Zajęcza 15 in Warsaw. The company was formed in 2016 through the consolidation of three Polish ticketing platforms — biletomat.pl/bilety.fm, kicket.com/ewejsciowki.pl, and goout.pl — into a single unified service. It sells tickets to thousands of cultural and entertainment events across Poland, spanning concerts, festivals, theater performances, stand-up shows, museum exhibitions, cinema, children's events, and sports, with coverage in major cities including Warsaw, Krakow, Gdansk, Wroclaw, Poznan, Lodz, and Katowice.

The platform is built around a consumer-facing website with search and filtering by date, location, event type, and genre, supported by an editorial guide of reviews and rankings. The underlying technology stack is a conventional web ticketing platform with secure payment processing. Technical integrations are limited to payment providers: PayU is positioned as the primary fast, commission-free payment method, while BLIK Pay Later and PayPo provide buy-now-pay-later installment options. No AI, ML, or API/SDK capabilities are disclosed.

The business operates three revenue streams: per-ticket commissions on consumer marketplace sales (transaction fees), advertising and promotional services for event organizers, and managed white-label ticketing system solutions that let organizers sell through their own websites and box offices. Distribution is direct-to-consumer online with phone support (10:00–18:00 daily), supplemented by the B2B white-label channel for event organizers. Customer segments are horizontal across use cases — theater enthusiasts and music fans as primary segments, with cultural-event attendees, stand-up audiences, and families as secondary segments. Geographic scope is exclusively domestic (Poland).

Name

Kicket Com Sp Z O O

Legal name

KICKET.COM sp. z o.o.

Website

https://kicket.com

Company type

Private

Founded year

2016

Operating status

Operating

Short description

KICKET.COM sp. z o.o. operates biletomat.pl, a Polish online ticketing marketplace selling tickets to thousands of cultural and entertainment events across Poland, also offering a white-label ticketing system and marketing services for event organizers.

Ownership category

akta.pro rank

Product category

Online Ticketing Platform

SIC

Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)

akta.pro secondary industries

Ticketing Platforms & Primary Ticketing (MPAIAFAD), Event Discovery, Listings & Calendar Platforms (MPAGAJAL)

Keywords

• Online ticket sales
• Event ticketing platform
• Cultural event tickets
• Entertainment ticketing services
• Concert festival tickets

Headquarters

HQ city

Warsaw

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Ticket Sales Commission: Platform earns commission on each ticket sold through the biletomat.pl marketplace
2. Event Organizer Marketing Services: Provides advertising and promotional support to event organizers to increase ticket sales, generating revenue from marketing service fees
3. Platform Integration Services: Own ticketing system solutions for event organizers to sell tickets through their own channels

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Kicket Com Sp Z O O operates biletomat.pl, an online ticketing marketplace that aggregates and sells tickets to thousands of cultural and entertainment events across Poland, including concerts, festivals, theater performances, stand-up shows, museum exhibitions, cinema, and sports. The platform offers a unified search engine with advanced event filtering, secure online ticket purchasing via multiple payment providers (PayU, BLIK, PayPo), and gift vouchers. The company also provides white-label ticketing system solutions for event organizers and event marketing/promotional services.

Product overview

KICKET.COM sp. z o.o. operates biletomat.pl as a unified multi-brand ticket sales platform. The core offering is the biletomat.pl portal for purchasing tickets to thousands of cultural and entertainment events throughout Poland. The company consolidated three acquired platforms — biletomat.pl/bilety.fm, kicket.com/ewejsciowki.pl, and goout.pl — into a single integrated service. Supporting products include gift vouchers (voucher prezentowy), a white-label ticketing system for event organizers to sell tickets through their own channels, and event marketing/promotion services.

Differentiator

Problem solved

Functional benefit

Products and services

• biletomat.pl Ticket Marketplace Primary online ticket sales portal offering tickets to thousands of cultural and entertainment events across Poland, including concerts, festivals, theater performances, stand-up shows, museum exhibitions, cinema, and sports events. Targets individual Polish consumers seeking event tickets nationwide.
• Biletomat.pl Gift Vouchers (voucher prezentowy) Gift voucher product enabling customers to purchase present vouchers redeemable against tickets for cultural events on the biletomat.pl platform.
• White-label Ticketing System for Event Organizers (System biletowy) White-label/embedded ticketing system provided to event organizers, allowing them to sell tickets through their own online channels and physical box offices. Targets event organizers, venues, and promoters in Poland.
• Event Marketing and Promotion Services (Marketing i promocja wydarzeń) Advertising and promotional support services offered to event organizers to increase ticket sales and visibility for their cultural and sporting events on the biletomat.pl platform.

Quantifiable outcome

• Thousands of events available across Poland
• +1 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• PayUcoreTechnology or IntegrationPayU is the accepted payment provider on biletomat.pl, enabling fast and commission-free payments for ticket purchases.
• FC Pimpf (Fan Club)minorChannel Partner/ Reseller/ DistributorEvent organizer that uses biletomat.pl to sell tickets for the annual Depeche Mode fan convention in Szczecin.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Eventim: Europe's largest ticketing company and a direct competitor in the Polish primary-ticketing market. Operates across multiple European countries with broader event inventory, marketing budget, and venue relationships than Kicket.
• Ticketmaster: Global ticketing leader with a Polish presence. Comparable business model (transaction commissions plus white-label offerings) but vastly greater scale, exclusive venue contracts, and brand recognition worldwide.

Emerging players

• Fever: Global event-discovery and ticketing platform focused on experiences and cultural activities. Comparable in combining editorial content, event discovery, and ticket purchasing, though more focused on experiences and operating across multiple European markets.

Direct peers

• Empik Bilety: Ticketing arm of Empik, a major Polish retail and cultural platform. Sells tickets to similar theater, music, and cultural events across Poland and competes directly with biletomat.pl for consumer ticket purchases.
• eBilet: Polish online ticketing platform offering tickets to concerts, theater, sports, and cultural events. Closest direct competitor to Kicket within the Polish primary ticketing market, with similar category breadth and consumer-facing portal.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/biletomatpl

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kicket Com Sp Z O O