COMMUNITY PERSONNEL SERVICES INC

What COMMUNITY PERSONNEL SERVICES INC does

Community Personnel Services, Inc. (CPS) is a New Jersey-based nonprofit social services agency founded in 1995 as an affiliate of ECLC of New Jersey, headquartered at 54 Fairmount Avenue, Chatham, NJ. The organization employs 23 professional staff and provides three core service lines to individuals with developmental, intellectual, physical, and sensory disabilities: Transition Services (CARF-accredited planning for graduating students), Supported Employment (job coaching, placement, and ongoing workplace support), and Support Coordination (person-centered planning connecting clients to services and resources). CPS serves 500+ clients across 10 New Jersey counties (Essex, Union, Hudson, Passaic, Bergen, Morris, Middlesex, Somerset, Warren, and Sussex), with a 24/7 emergency support line and direct in-person service delivery in homes, workplaces, schools, and community settings.

The organization operates under a hybrid funding model with no fees charged to either clients or employers. Revenue streams are dominated by New Jersey government sources: NJ Medicaid (as a state-approved provider since 2013), the NJ Division of Developmental Disabilities (NJDDD), the NJ Division of Vocational Rehabilitation Services (NJDVRS), the NJ Commission for the Blind & Visually Impaired (CBVI), and private/public school contracts. CPS is one of a small number of NJ agencies authorized by DDD to self-approve individual budgetary plans without direct DDD oversight, and it holds CARF Three-Year Accreditation through May 2027 covering six service lines including specialized Autism Spectrum Disorder – Adults programs. The go-to-market motion is referral-driven through state agencies, ECLC schools, and a network of 70+ NJ employer partners (including Acme, Costco, CVS, Target, Walmart, Home Depot, and others); the organization does not use paid digital marketing, and new business is generated through word-of-mouth, school handoffs, and direct outreach by the Director.

The underlying technology footprint is essentially human-delivered rather than platform-based: there is no software product, mobile app, API, or AI tooling disclosed. Service differentiation rests on regulatory credentials (CARF accreditation, self-approval authority, Medicaid provider status), specialized clinical expertise across the staff (MSWs, special-education certifications, vocational rehabilitation experience), the ECLC institutional affiliation that seeds the client pipeline, and the breadth of the employer partner network that supports inclusive-hiring placements.

Name

COMMUNITY PERSONNEL SERVICES INC

Legal name

Community Personnel Services, Inc.

Website

https://cpsofnj.org

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1–10 employees

Short description

Community Personnel Services is a NJ-based nonprofit providing transition, supported employment, and support coordination services to 500+ individuals with disabilities across 10 counties, funded through NJ Medicaid and state agency contracts.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (624310)

SIC

Services-Social Services (8300), Services-Employment Agencies (7361)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM), Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM), Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Disability support services
• Supported employment services
• Support coordination
• Transition planning services
• Vocational rehabilitation services

Headquarters

HQ city

Chatham

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Medicaid-funded Support Coordination: Support Coordination Services funded through New Jersey Medicaid as a state-approved Medicaid provider since 2013. Services are provided fee-for-service under the DDD fee-for-service system.
2. Government Contracts: Funded through partnerships with NJ Division of Vocational Rehabilitation Services (NJDVRS), NJ Commission for the Blind & Visually Impaired (CBVI), and NJ Division of Developmental Disabilities (NJDDD). Also receives funding from private and public school contracts.
3. Employer Services (Free): Supported employment and job coaching services provided at no cost to employers. Funded through government agencies and Medicaid rather than employer payments.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Community Personnel Services, Inc. provides Transition Services, Supported Employment, and Support Coordination for individuals with disabilities in New Jersey. The agency connects clients to employment opportunities, coordinates access to community resources, and delivers person-centered planning funded through Medicaid and state agency contracts. Services are provided at no cost to employers and serve 500+ clients across 10 NJ counties through a 23-person staff.

Product overview

Community Personnel Services, Inc. (CPS) is a non-profit social services organization that operates as a single integrated service offering rather than a platform-plus-modules architecture. The organization provides three core service programs: Support Coordination Services (person-centered planning connecting individuals to resources since 2013), Supported Employment Services (job coaching and placement for individuals with disabilities), and Transition Services (CARF-accredited planning for graduating students). These services work together to support individuals with disabilities from school through employment and lifelong independence, with a focus on Essex, Union, and Somerset counties in New Jersey.

Differentiator

Problem solved

Functional benefit

Products and services

• Support Coordination Services Person-centered planning that connects individuals with disabilities and their families to services and resources across Essex, Union, and Somerset counties. CPS is one of the first agencies in NJ authorized to self-approve individual budgetary plans without DDD oversight, with 24/7 emergency support availability.
• Supported Employment Services

Quantifiable outcome

• 500+ clients served with disabilities
• +3 more outcomes

Named customers15 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered core and minor.

• ECLC of New JerseycoreStrategic or Co-development PartnerCPS was created by ECLC of NJ Board of Trustees in 1995 to serve ECLC graduating students. CPS is an affiliate organization serving ECLC graduates and the broader NJ disability community. ECLC Schools in Chatham and Ho-Ho-Kus are primary referral sources.
• NJ Division of Developmental Disabilities (NJDDD)coreOthersPrimary government funding partner and regulatory oversight agency. CPS is a state-approved provider and one of few agencies selected to self-approve individual plans without DDD oversight.
• NJ Division of Vocational Rehabilitation Services (NJDVRS)coreOthersGovernment funding partner providing referrals and funding for supported employment services.
• NJ Commission for the Blind & Visually Impaired (CBVI)minorOthersGovernment partner providing referrals and funding for services to visually impaired individuals.
• New Jersey MedicaidcoreOthersPrimary payer for Support Coordination Services. CPS is an approved Medicaid provider since 2013.
• AcmeminorOthersRetail employer partner providing employment opportunities for CPS clients.
• CostcominorOthersRetail employer partner providing employment opportunities for CPS clients.
• TargetminorOthersRetail employer partner providing employment opportunities for CPS clients.
• WalmartminorOthersRetail employer partner providing employment opportunities for CPS clients.
• CVSminorOthersHealthcare/retail employer partner providing employment opportunities for CPS clients.
• Overlook HospitalminorOthersHealthcare employer partner providing employment opportunities for CPS clients.
• Home DepotminorOthersRetail employer partner providing employment opportunities for CPS clients.
• McDonald'sminorOthersFood service employer partner providing employment opportunities for CPS clients.
• ShopRiteminorOthersGrocery employer partner providing employment opportunities for CPS clients.
• Genesis HealthcareminorOthersHealthcare employer partner providing employment opportunities for CPS clients.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Goodwill Industries of Northern New Jersey: Goodwill of Northern NJ (and Goodwill NY/NJ) operates supported employment, vocational training, and workforce development programs for individuals with disabilities. It is a major comparable for CPS's employer-driven placement model and DVRS-funded services.
• Jewish Vocational Service of Middlesex County: JVS of Middlesex County provides vocational rehabilitation and employment support for individuals with disabilities in NJ. It operates with similar DVRS and DDD funding streams and serves an overlapping client base in northern New Jersey.
• JESPY House: JESPY House is a NJ-based nonprofit serving adults with intellectual and developmental disabilities through supported employment, day services, and lifelong support — closely matching CPS's integrated lifecycle service model and DDD funding approach.
• AHRC New Jersey: AHRC New Jersey is a nonprofit serving individuals with developmental disabilities through employment services, day programs, and case management. It directly competes with CPS for NJ DDD fee-for-service contracts and employer placement relationships.
• Advancing Opportunities: Advancing Opportunities is a New Jersey nonprofit providing supported employment, case management, and residential services for individuals with disabilities. It directly competes with CPS for DDD support coordination and employment contracts.
• The Arc of New Jersey: The Arc of New Jersey is a statewide nonprofit providing advocacy, supported employment, case management, and residential services for individuals with intellectual and developmental disabilities. It is one of CPS's most direct competitors for NJ DDD contracts and DDD-funded support coordination services.
• Easterseals New Jersey: Easterseals NJ delivers vocational rehabilitation, supported employment, and case management for individuals with disabilities across the state. Like CPS, it is a CARF-accredited, Medicaid-approved provider competing for NJ DDD, DVRS, and CBVI referrals.

Broad incumbents

• BrightSpring Health Services: BrightSpring (formerly ResCare/Pharmacy Alternatives) is a large diversified provider of home and community-based services including I/DD support coordination, employment services, and behavioral health. It competes with CPS in some NJ regions but operates as a much broader, multi-state portfolio provider.
• Sevita Health: Sevita (formerly known as Mentis/NeuroRestorative) is a national provider of home and community-based services for individuals with intellectual, developmental, and behavioral health needs. It overlaps with CPS's support coordination and supported employment offerings but operates at much greater scale across multiple states.

Regional players

• Ability Beyond: Ability Beyond provides supported employment, residential, and day programs for individuals with disabilities, primarily in Connecticut and New York. It offers comparable disability employment and support coordination services but does not directly compete in New Jersey.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/community-personnel-services-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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