KONTORET FOR VOLDSOFFERERSTATNING

What KONTORET FOR VOLDSOFFERERSTATNING does

Kontoret for voldsoffererstatning (KFV) is a Norwegian government administrative agency (statlig forvaltningsorgan) that processes applications and pays state compensation to persons who have been subjected to violence and sexual offences. Established under the original 2001 voldsoffererstatningsloven and now operating under the new voldserstatningsloven effective 1 January 2023, the agency administers the statutory scheme whereby the Norwegian state 'advances' compensation to victims when the alleged perpetrator cannot pay, and may subsequently seek reimbursement (regress). Compensation covers oppreisning (solatium for pain and suffering) as well as documented and prospective economic losses arising from both physical and psychological injuries.

The agency is headquartered in Vardø in Northern Norway and employs approximately 30 staff, making it one of the largest legal workplaces in the region. It is subordinate to the Ministry of Justice and Emergency Preparedness (Justis- og beredskapsdepartementet) and supervised by Sivilrettsforvaltningen, which also serves as the appeals body. Its core technology is an internal case processing system for compensation applications, fronted by a public website and the 'Min side' digital self-service portal for electronic submission, supplemented by paper-based applications and an interactive 'Erstatningstest' (eligibility test). The website additionally provides tailored information pages for three stakeholder groups: guardians (verger), lawyers/advocates, and medical experts (sakkyndige).

KFV is wholly publicly funded through the Norwegian state budget and does not generate commercial revenue; it operates as a direct-to-citizen government service across Norway with no pricing model, no private shareholders, and no venture capital involvement. The agency is subject to audit by the Office of the Auditor General (Riksrevisjonen) and publishes annual reports. Its primary 'customers' are victims of violence and sexual offences, with secondary stakeholders including legal representatives, medical specialists providing expert assessments, and guardians acting on behalf of minors or persons under guardianship.

Name

KONTORET FOR VOLDSOFFERERSTATNING

Legal name

Kontoret for voldsoffererstatning

Website

https://voldsoffererstatning.no

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Norwegian government agency that processes applications and pays state compensation to victims of violence and sexual offences when perpetrators cannot pay, operating nationwide from Vardø with approximately 30 staff under the Ministry of Justice and Emergency Preparedness.

Ownership category

akta.pro rank

Headquarters

HQ city

Vardø

HQ country

Norway

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. State Budget Funding: Government agency funded by the Norwegian state budget through Justis- og beredskapsdepartementet (Ministry of Justice and Public Security). The agency pays compensation to victims and later seeks reimbursement (regress) from perpetrators where possible.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Kontoret for Voldsoffererstatning (KFV) is a Norwegian government agency that processes applications and pays state compensation to persons who have been subjected to violence and sexual offenses. When the alleged perpetrator cannot pay, the Norwegian state advances ("legger ut") the compensation, covering oppreisning (solatium for pain and suffering) and economic losses (past and future) for both physical and psychological injuries, and may later seek reimbursement (regress) from the perpetrator.

Product overview

Kontoret for voldsoffererstatning is a Norwegian government agency that processes applications for and pays compensation to persons who have been exposed to violent and sexual offenses. The organization does not offer a commercial tech product but provides government services including: compensation application processing (søknad om erstatning), complaint handling (klage), regress claims management, and information services for guardians, experts, and lawyers. The website serves as the primary digital channel for citizens to apply for compensation, check eligibility via an erstatningstest (compensation test), track processing times, and access case-related services.

Differentiator

Problem solved

Functional benefit

Products and services

• Compensation Application Processing (Søknad om voldserstatning)
• Compensation Payout (Utbetaling av erstatning)
• Appeals Handling (Klage)
• Regress Claims and Late Interest Waiver
• Party Rights and Case Access (Partsrettigheter og innsyn)
• Supplementary Documentation Submission (Ettersende dokumentasjon)

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Relevant Samarbeidspartnere (Relevant Cooperation Partners)minorOthers · 1 January 2024The agency distributes its informational brochure about the violence compensation scheme to relevant cooperation partners across Norway. These partners receive the brochure to share with potential applicants and stakeholders in the violence victim support ecosystem.

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Politiet (Norwegian Police Service): Norway's national civilian police service, the primary generator of criminal cases that ultimately feed KFV's compensation pipeline. Operates in the same public-order and safety ecosystem and shares the Ministry of Justice umbrella, but serves a much broader law-enforcement mandate rather than adjudicating compensation claims.
• NAV (Norwegian Labour and Welfare Administration): Large Norwegian state welfare agency under the Ministry of Labour and Social Affairs that administers a broad range of benefits and welfare payments to citizens. Operates in the same Norwegian public-administration context and serves overlapping citizen populations, but its mandate is far broader than KFV's narrow victim-compensation focus.

Direct peers

• Criminal Injuries Compensation Authority (CICA, UK): UK public body that administers the Criminal Injuries Compensation Scheme, paying compensation to victims of violent crime where the offender cannot be identified or is untraceable. Highly comparable in mandate, intake process, and state-funded compensation model to KFV.
• Brottsoffermyndigheten (Swedish Crime Victim Authority): Swedish state agency under the Ministry of Justice that decides on and pays state crime victim compensation, mirroring KFV's mandate. Operates with a comparable legal framework, similar victim-compensation function, and analogous direct-to-citizen service model in a neighboring Nordic jurisdiction.
• Valtiokonttori (State Treasury of Finland): Finnish central government agency that, among other state financial functions, administers state compensation payable to victims of violent crime. Comparable Nordic public-administration model with similar case-by-case adjudication of state compensation to victims.
• Criminal Injuries Compensation Tribunal (Ireland): Irish body administering compensation for victims of violent crime under the Criminal Justice Act, providing a small-jurisdiction parallel to KFV's mandate. Same function (state compensation for crime victims), similar Nordic/Western European regulatory tradition.
• Sivilrettsforvaltningen (Civil Litigation Administration, Norway): Norwegian state agency that directly supervises KFV and serves as its appeals body. Highly comparable in legal-adjudication function and Norwegian public-administration setting, with direct operational linkage to KFV.
• Bundesamt für Justiz (Germany): German federal agency that administers state compensation for victims of violent crimes under the Opferentschädigungsgesetz (OEG). Closely comparable function to KFV — paying state-funded compensation when the offender cannot — though operating at federal level for a larger population.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/kontoret-for-voldsoffererstatning

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about KONTORET FOR VOLDSOFFERERSTATNING