Mercy Health Network

Name

Mercy Health Network

Legal name

Trinity Health

Website

https://mercyhealthnetwork.com

Company type

Private

Operating status

Operating

Ownership category

akta.pro rank

Product category

Hospital & Integrated Healthcare Services

NAICS

Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219)

SIC

Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industries

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Consent, Preference & Data Rights Management (incl. HIPAA/GDPR support) (HLACAIAG), Acute Care & Hospital EHRs (HLACAAAA)

Keywords

• Hospital health services
• Primary care
• Urgent care
• Patient portal
• Specialty care

Headquarters

HQ city

West Des Moines

HQ country

United States

HQ region

North America

Offices16 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: Healthcare delivery services including hospital inpatient care, outpatient services, emergency care, primary care, specialty care, diagnostic services, and surgical procedures. Revenue generated through insurance reimbursements, Medicare/Medicaid, and patient payments.
2. Health Care Operations: Quality assessment, utilization review, case management, population health activities, and credentialing services as part of Trinity Health network.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Mercy Health Network (dba MercyOne) operates an integrated, non-profit health system delivering hospital inpatient care, outpatient services, emergency care, primary care, specialty care, urgent care, surgical and diagnostic services across 16+ Iowa communities. The network is supported by digital patient tools including the Trinity Health MyChart and MyGenesis portals for online scheduling, medical record access, prescription refills, and provider messaging, and participates in Health Information Exchanges to enable cross-provider care continuity.

Product overview

MercyOne is a healthcare network operated by Trinity Health, providing clinical care services across Iowa through multiple locations. Its product portfolio centers on patient-facing digital tools — primarily the Trinity Health MyChart portal (for most patients) and the Cerner-based MyGenesis portal (for Genesis patients) — enabling online access to medical records, scheduling, and provider messaging. The network also operates EpicCare Link for provider record access, Virtual Visits for telehealth, a Population Health Services Organization (ACO/PHSO) for care management, and participates in Health Information Exchanges for cross-provider record sharing. Core clinical services include Primary Care, Urgent Care, Orthopedics Care, and specialty services across multiple Iowa communities. The organization employs AI technology to support care and treatment, though no named AI product is disclosed.

Differentiator

Problem solved

Functional benefit

Brands

• MyChart: Patient portal for scheduling appointments, viewing test results, messaging providers, and managing health records
• MyGenesis

Products and services

• MercyOne Primary Care Primary care services including annual wellness visits, preventive screenings, vaccinations, and same-day sick care, delivered across MercyOne's outpatient clinic network in Iowa for adults, families, and pediatric patients.
• MercyOne Urgent Care Walk-in treatment for minor illnesses and injuries at MercyOne urgent care locations across Iowa, providing after-hours and same-day access for non-emergency medical needs.
• MercyOne Orthopedics Care Specialized orthopedic care service helping patients manage pain or stiffness and regain mobility, including treatment of musculoskeletal conditions across MercyOne's network.
• Trinity Health MyChart
• MyGenesis Patient Portal Secure online patient portal for MercyOne Genesis patients in the Quad Cities region, built on the Cerner Health platform, allowing patients to view test results, visit summaries, manage appointments, request prescription refills, and message their care team.
• EpicCare Link Provider-facing portal integrated with the Epic EHR ecosystem, enabling external healthcare providers to access patient records and coordinate care within MercyOne's network.
• Virtual Visits MercyOne's telehealth service enabling patients to receive care remotely through virtual visits, listed under patient services and available across the network.
• MercyOne Population Health Services Organization (PHSO / ACO) Accountable care organization and population health management program that coordinates care across MercyOne's network, managing value-based contracts, post-acute care, partnered provider networks, and population health care management.
• MercyOne Hospital and Inpatient Services Inpatient hospital care, emergency services, and comprehensive medical procedures delivered at MercyOne hospitals across Iowa, including surgical and diagnostic services.

Quantifiable outcome

• 22,000+ colleagues providing care

Named customers1 record

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability2 records

Feature5 records

Partnerships

One partnership is on record.

• Trinity HealthcoreStrategic or Co-development PartnerMercyOne is a member of Trinity Health, a national Catholic health care system headquartered in Livonia, Michigan. Trinity Health provides governance, shared services, and strategic direction across the network of member organizations including hospitals, nursing homes, and healthcare providers.

Scale indicators2 records

Recent moves1 record

Expansion highlights6 records

Direct peers

• Henry Ford Health: Michigan-based integrated nonprofit health system with hospitals, ambulatory care, and a health plan. Comparable integrated delivery model, ACO experience, and digital patient portal investments.
• UnityPoint Health: Iowa-based nonprofit integrated health system operating hospitals, clinics, and home care across Iowa, Illinois, and Wisconsin. Direct competitor in MercyOne's primary Iowa markets (Des Moines, Waterloo, Dubuque).
• University of Iowa Health Care: Iowa's academic medical center and integrated delivery network based in Iowa City. Competes for specialty, tertiary, and primary care patients across the same Iowa geography as MercyOne.
• Sanford Health: Large Upper Midwest nonprofit integrated health system with hospitals and clinics across Iowa, Minnesota, North and South Dakota. Comparable scale, rural footprint, and mission-driven nonprofit structure.
• Geisinger Health: Integrated delivery network combining an insurance plan with hospitals and clinics in Pennsylvania. Closely comparable on integrated payer-provider model, population health, and digital patient engagement investments.

Broad incumbents

• Ascension: National Catholic nonprofit health system with hospitals and care sites across the U.S. Directly comparable on faith-based nonprofit structure, scale, and value-based care initiatives.
• Advocate Health: Large Midwest and Southeast integrated nonprofit health system formed by Advocate Aurora Health and Atrium Health. Comparable on integrated delivery model, scale, and ACO/value-based contract experience.
• CommonSpirit Health: One of the largest national nonprofit Catholic health systems in the U.S., operating across multiple states. Provides benchmark scale for Trinity Health/MercyOne's national system economics and shared-services model.
• AdventHealth: Large faith-based nonprofit integrated health system operating hospitals and ambulatory care across multiple states. Comparable on nonprofit status, integrated delivery, and multi-state system economics.

Regional players

• CentraCare: Minnesota-based nonprofit integrated health system serving central and western Minnesota. Comparable rural/small-metro footprint, faith-affiliated structure, and ACO/value-based care focus, though serving a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/MercyOne_Iowa
• YouTubeyoutube.com/@MercyOneIowa
• Facebookfacebook.com/mercyonedesmoines
• LinkedInlinkedin.com/company/mercy-health-network
• Instagraminstagram.com/mercyone_iowa

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mercy Health Network