What arc - Alternative Resolution To Conflict does

ARC Resolution Ltd, trading as Alternative Resolution To Conflict (ARC), is a privately held UK mediation services firm headquartered in Hoddesdon, England, operating under English law. The company provides dispute resolution services across four practice areas: family and divorce/separation mediation, care disputes mediation, probate and estate administration mediation, and trust and trustee mediation. Services are delivered through individual consultations, joint mediation sessions, and shuttle mediation (where parties are in separate rooms), either in person at the Hoddesdon office or via online video. Core outputs include Mediation Information and Assessment Meetings (MIAMs), written agreements such as memoranda of understanding, child arrangements agreements, and open financial statements that can precede or substitute for court proceedings.

The business model is professional services pricing, with fees charged per person per service unit: £90 per person for an initial MIAM, £125 per person for a 1.5-hour joint session, £125 per person for memorandum of understanding or financial statement preparation, and £200 per hour for probate mediation. The firm supplements self-pay revenue with government-funded streams: Legal Aid (available from 1 September 2024 to eligible clients earning below £733 net per month with resources under £8,000) and the Family Voucher Scheme (£500 grant for child-related mediation). ARC holds Family Mediation Association membership, STEP affiliation, and Legal Aid Agency accreditation as professional credentials.

The go-to-market is direct-to-consumer, with potential clients engaged via phone, email, or website contact form, and offered a free 20-minute consultation before committing to paid services. Marketing relies on a content-driven blog (active 2014 through 2025) addressing divorce, care costs, probate, and trust topics, supplemented by organic social presence on Facebook and LinkedIn. The company does not develop or operate any software platform, application, or AI-based product; the offering is entirely human-facilitated. The practice appears to be a micro-scale firm with a single named practicing mediator (Dave Warren) and no disclosed headcount or revenue figures.

Name

arc - Alternative Resolution To Conflict

Legal name

ARC Resolution Ltd

Website

https://arcresolution.co.uk

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

ARC Resolution Ltd is a UK-based mediation services firm providing conflict resolution across family/divorce, care disputes, probate/estate, and trust/trustee matters, serving individual consumers and families in England through per-person and hourly fee-based professional services.

Ownership category

akta.pro rank

Product category

Family Mediation Services

NAICS

Legal Services (5411)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Litigation & Dispute Resolution (BPAHAAAB)

Keywords

• Family mediation services
• Probate mediation
• Care dispute resolution
• Divorce separation mediation
• Trust trustee mediation

Headquarters

HQ city

Hoddesdon

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Family Mediation Services: Charges for mediation services including MIAM assessments, joint sessions, and document signing. Fee per person for each service type.
2. Probate and Estate Mediation: Hourly rate for resolving probate and estate disputes between beneficiaries, executors, and administrators.
3. Legal Aid: Government-funded mediation services for eligible clients with income below £733 net per month and resources under £8000.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

ARC Resolution Ltd provides professional mediation services to individuals and families in England, helping them resolve disputes without going to court. Core offerings include Mediation Information and Assessment Meetings (MIAMs), joint mediation sessions, signed court forms, memorandum of understanding, open financial statements, and child arrangements agreements across care disputes, divorce and separation, probate and estate administration, and trust and trustee matters. Services are delivered by trained mediators via in-person meetings at the Hoddesdon office, online video sessions, or shuttle mediation, with Legal Aid available for eligible clients.

Product overview

ARC Resolution Ltd is a mediation services company offering dispute resolution across three core practice areas: Care Disputes mediation, Family/Divorce & Separation mediation, and Probate & Estate Planning mediation. The company also provides Trust and Trustees mediation services. These services are delivered through individual consultation meetings and joint mediation sessions, with no software platform or digital product component. The offering is a service-based model where trained mediators facilitate resolution conversations between parties, producing written agreements. The company also acts as a Legal Aid provider for eligible clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Resolving Care Disputes

Quantifiable outcome

• Avoids costly court proceedings and arbitration
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Family Mediation AssociationcoreStrategic or Co-development PartnerProfessional membership association for family mediators. ARC displays FMA certification on their website as a mark of professional credibility and adherence to industry standards.
• Legal Aid AgencycoreStrategic or Co-development PartnerGovernment-funded legal services scheme. ARC became a Legal Aid provider for family mediation on 1st September 2024, enabling them to serve clients with income below £733 net per month and resources under £8000.
• Society of Trust and Estate Practitioners (STEP)coreStrategic or Co-development PartnerProfessional body for trust and estate practitioners. ARC displays STEP certification indicating expertise in probate and estate planning matters.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Irwin Mitchell: Irwin Mitchell is a major UK national law firm offering full-service family law, probate, and private client services, including mediation. As a broad incumbent, it competes with ARC Resolution across all three of ARC's practice areas (family, probate, care) but within a much wider portfolio of legal services.
• Anthony Gold Solicitors: Anthony Gold is a London-based law firm with established family law, clinical negligence, and personal injury practices. It offers family mediation services comparable to ARC Resolution, competing in the London/South East geography and providing a broader legal services portfolio.
• Dawson Cornwell: Dawson Cornwell is a London-based specialist family law firm handling complex children, divorce, and financial remedy cases. It offers family mediation as part of broader family law services, competing with ARC Resolution in family mediation cases, particularly in the London/South East region.
• Stowe Family Law: Stowe Family Law is a UK specialist family law firm with multiple offices across England. It offers family mediation alongside traditional divorce and children law services, competing with ARC Resolution for separating couples and family clients in overlapping geographies.
• Co-op Legal Services: Co-op Legal Services provides will writing, probate, and family law services including mediation across the UK. It is a broad incumbent in probate and family mediation, with significantly greater scale, brand recognition, and geographic reach than ARC Resolution.
• Bindmans LLP: Bindmans is a London-based law firm known for family law, human rights, and public law. It offers family mediation alongside its broader practice, competing with ARC Resolution for separating couples, particularly in cases with cross-border or human rights elements.
• Mishcon de Reya: Mishcon de Reya is a major London-headquartered international law firm with significant family and private client practices, including mediation. It competes with ARC Resolution in high-net-worth family and probate mediation, though its positioning targets a higher-end client segment.
• Family Law in Partnership: Family Law in Partnership is a specialist family law firm in London handling complex financial remedy and children cases, with mediation as part of its service offering. It competes with ARC Resolution in higher-value family mediation, particularly in the London region.

Others

• Resolution: Resolution is a UK membership body of ~6,500 family lawyers and professionals committed to non-confrontational divorce. While primarily an industry association, its member firms offer family mediation services comparable to ARC Resolution, and Resolution's Code of Practice shapes industry standards.

Direct peers

• National Family Mediation (NFM): National Family Mediation is the UK's largest family mediation charity, providing MIAMs, joint mediation sessions, and child arrangement services across England and Wales. It directly competes with ARC Resolution in family mediation, serving similar separating couples and families at comparable fee structures.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Alternative-Resolution-to-Conflict-arc-603002173082125
• LinkedInlinkedin.com/company/arc---alternative-resolution-to-conflict/?viewAsMember=true

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about arc - Alternative Resolution To Conflict