CENSOR FACILITY SERVICES, INC.

What CENSOR FACILITY SERVICES, INC. does

Censor Facility Services, Inc. is a privately held, family- and operator-owned contract security and loss prevention firm headquartered in Rutland, Vermont, founded in August 1986 by Jim Eckhardt. The company is licensed in Vermont (since 1986) and New Hampshire (since 1991) and operates with approximately 60 uniformed security officers across those two states, a level it has intentionally maintained since a 2002 decision to consolidate around quality rather than scale. Service delivery is organized around three integrated pillars: Security Services (uniformed guard and patrol operations, neighborhood patrols, and hospitality/industrial specialist officers available 24/7); Investigative Services (workplace theft detection and interviews, pre-employment background checks, harassment investigations, and loss-prevention consulting); and Camera Systems (CCTV sales and installation, IP-monitored cameras with secure web interfaces, PTZ and fixed cameras, low-light/infrared units, and covert surveillance equipment). The firm serves enterprise clients with hospitality emphasis (Killington Resort, Sheraton, Hilton, Doubletree), retail (University Mall), and industrial (B&J's Factory) customers, several of which have been continuous clients for 25+ years.

Commercially, Censor runs a direct B2B, quote-based, multi-year contract model with combined loss-prevention packages priced to scope rather than unit-listed. Go-to-market is enterprise field sales augmented by word-of-mouth referrals and community sponsorship (Little League, Relay for Life, local theaters and colleges), with management on call 24/7 for client response. The company supports its value proposition through a proprietary C.A.T.S. (Censor Advanced Trained Security) training program of 40-140 hours and the IFPO Certified Protection Officer credential, maintained through strategic affiliations with ASIS International and the International Foundation for Protection Officers. There is no disclosed external funding, no parent company, and no subsidiaries; the franchise is a bootstrapped regional operator with deep switching-cost-driven client retention but limited geographic or product-line expansion evidence in the post-2002 period.

Name

CENSOR FACILITY SERVICES, INC.

Legal name

Censor Services, Inc.

Website

https://censorservices.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

1–10 employees

Short description

Censor Facility Services, Inc. is a privately held Vermont-based contract security and loss prevention firm, founded in 1986, providing uniformed officers, investigative services, and CCTV camera system installations to hospitality, retail, and industrial clients in Vermont and New Hampshire.

Ownership category

akta.pro rank

Product category

Commercial Security Services

NAICS

Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161), Security Systems Services (56162)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Concierge / Customer-Service-Oriented Security Officers (BPAKAAAM)

akta.pro secondary industry

Retail Patrol & Store Security (Mall/Shopping Center) (BPAKAJAB)

Keywords

• Commercial security services
• Uniformed security officers
• Loss prevention consulting
• Investigative services
• CCTV camera systems

Headquarters

HQ city

Rutland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Security Officer Services: Uniformed security officers for guard and patrol services, neighborhood patrols, and hospitality/industrial security specialists
2. Investigative Services: Workplace theft investigations, pre-employment background checks, harassment investigations, loss prevention consulting. Has over 90% solve rate on workplace theft.
3. Camera Systems Sales and Installation: CCTV sales, service, covert and overt surveillance camera systems installation. Includes permanent and temporary installations.
4. Loss Prevention Consulting: Security consulting services combined with personnel and technology for comprehensive loss prevention programs

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Censor Services provides commercial security officer services, investigative services, and CCTV camera system sales and installation to businesses in Vermont and New Hampshire. The company combines uniformed guards, loss prevention investigators, and surveillance technology into customized loss prevention packages for hospitality, retail, and industrial clients. Services are delivered on multi-year contracts with quote-based pricing, 24/7 on-call management, and a 90%+ solve rate on workplace theft cases.

Product overview

Censor Services operates as a unified loss prevention platform combining three core services: Security Services (uniformed officers and patrol), Investigative Services (theft detection and background checks), and Camera Systems (CCTV installations and monitoring). The company offers integrated loss prevention combining security personnel, investigators, and surveillance technology into a single solution. Additional training programs (C.A.T.S. and CPO) enhance officer capabilities. The company is licensed in Vermont (since 1986) and New Hampshire (since 1991) and serves hospitality and industrial clients throughout New England.

Differentiator

Problem solved

Functional benefit

Products and services

• Security Services Uniformed security officer services providing guard and patrol operations, neighborhood patrols, and hospitality and industrial security specialists available 24/7 for commercial clients in Vermont and New Hampshire. Officers are recruited through a 1-in-14 hiring funnel and trained via the proprietary C.A.T.S. program and IFPO Certified Protection Officer certification.
• Investigative Services Workplace theft detection, pre-employment background checks, harassment investigations, food and liquor cost control investigations, shopping services, and theft interview and interrogation services for commercial clients. The company reports a 90%+ solve rate on workplace theft cases and $250,000+ recovered/uncovered for clients in one year.
• Camera Systems CCTV digital camera sales, installation, and service, including fixed and pan-tilt-zoom cameras, low-light and infrared systems, remote IP-monitored cameras with secure web interface, LAN/WAN-connected video surveillance with audio channels, and covert surveillance equipment for temporary installations. Serves commercial clients in Vermont and New Hampshire.

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• ASIS InternationalcoreStrategic or Co-development PartnerASIS International is the preeminent organization for security professionals, founded in 1955. They serve as Censor Services' research arm for new programs and keep them current on industry developments outside their service area.
• IFPO (International Foundation for Protection Officers)coreStrategic or Co-development PartnerIFPO is dedicated to increasing the professionalism of security officers through meaningful and cost-effective security training programs. Censor Services uses IFPO resources for writing and administering their training programs including the CPO (Certified Protection Officer) certification.

Scale indicators5 records

Recent moves8 records

Expansion highlights4 records

Broad incumbents

• ISS A/S: Facility services provider with a security services line spanning guarding, reception, and surveillance. Comparable as a broad incumbent providing integrated facility + security services to enterprise clients in similar verticals.
• Allied Universal: North America's largest security officer services provider with integrated guarding, technology, and consulting. Comparable because it serves the same hospitality and retail verticals with similar multi-service loss-prevention offerings, but at vastly larger scale.
• Prosegur: International security company offering manned guarding, surveillance, and cash handling. Comparable as a multi-product incumbent competing in the same officer + investigation + technology stack.
• ADT Inc. Largest US electronic security provider offering monitored CCTV, intrusion detection, and integrated security systems. Comparable as a competitor in Censor's camera-systems line, though not a direct guard-service peer.
• Securitas AB: Global security services leader offering manned guarding, mobile patrols, and electronic security. Comparable as the dominant incumbent in the same product category (security officers and patrols) that Censor operates in, with Censor as a regional specialist version.
• GardaWorld: Global security and cash services firm offering manned guarding, investigations, and security technology. Comparable as a direct competitor in the same service lines (guards, investigations, integrated security solutions) across commercial and hospitality clients.

Regional players

• National Security Systems (NSS): Regional New England security systems integrator offering CCTV, access control, and intrusion detection. Comparable as a regional operator in the same surveillance technology category with overlapping customer profile.
• Covenant Security: Mid-sized US security officer provider with regional concentration. Comparable as a similarly-sized private competitor offering uniformed guards and integrated security services to commercial clients.

Direct peers

• Command Security Corporation: Smaller-cap US security services firm offering uniformed officers, aviation security, and security technology. Comparable as a private-midsized direct competitor in the same product and customer categories.

Emerging players

• Deep Security Services: Smaller specialty security firm offering customized guarding and loss-prevention services to commercial clients. Comparable as a similarly-sized regional-quality competitor in the same niche.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/censor-facility-services-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CENSOR FACILITY SERVICES, INC.