What Notbug Sp. Z O.o. does

NotBug Sp. z o.o. is a privately held Polish limited-liability company headquartered in Kraków that develops custom software and a portfolio of proprietary vertical SaaS platforms for organizations operating in regulated environments. The company's three core products are DocuManager (electronic document circulation and process automation with qualified electronic signatures), Clinicly (a CTMS + eCRF system for clinical trial management with HL7/REST integration to hospital, laboratory, and EDC systems), and Generly (an application and recruitment management system for public institutions, NGOs, and grant programs). These are complemented by specialized solutions including Fleetiy (TMS integrated with Poland's E-TOLL and SENT-GEO compliance systems), GPSLY (vehicle security monitoring), MetalERP (manufacturing ERP with machine telemetry and predictive maintenance), and E-Firma (a Norwegian-market accounting platform).

Underlying technology is built on mainstream cloud-native stacks—React/Angular/Vue.js frontends, Node.js/Python (Django)/PHP backends, PostgreSQL, Docker—with deployment available on AWS, Azure, and GCP or as on-premise installations. The technology architecture emphasizes audit trails, multi-factor authentication, integration with Polish government-mandated systems (KSeF, e-Doręczenia, E-TOLL, SENT-GEO, ePUAP), and qualified digital signature support to meet ISO 27001, ISO 9001, and RODO/GDPR requirements. The founding team combines a Master of Pharmacy with a Master of Computer Science, an unusual pairing that underpins credibility in clinical-research IT.

NotBug generates revenue through a combination of SaaS subscriptions (DocuManager, Clinicly, Generly), managed-services contracts for system maintenance and infrastructure support, and custom software development projects. Pricing is quote-based and tailored to deployment model and feature scope, with freemium/free-trial entry points feeding a sales-led and product-led motion. Customer concentration is vertically diverse across clinical research, government administration, transportation/logistics, and accounting, with a primary geographic focus on Poland and a secondary foothold in Norway via E-Firma.

Name

Notbug Sp. Z O.o.

Legal name

NOTBUG SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Website

https://notbug.pl

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

NotBug Sp. z o.o. is a Kraków-based Polish software firm that builds proprietary vertical SaaS platforms—DocuManager, Clinicly, and Generly—plus custom IT solutions for regulated enterprises in clinical research, public administration, and transportation, primarily in Poland with a foothold in Norway.

Ownership category

akta.pro rank

Product category

Vertical SaaS for Regulated Industries

NAICS

Management Consulting Services (54161), Other Scientific and Technical Consulting Services (541690)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Process & Case Management Low-Code Platforms (HDAEAKAE)

Keywords

• Clinical trial software
• Document management software
• Fleet management software
• Healthcare IT solutions
• Custom web applications

Headquarters

HQ city

Kraków

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Software Licensing and SaaS Subscriptions: NotBug sells its proprietary platforms (DocuManager, Clinicly, Generly) as either SaaS subscriptions (hosted on AWS/Azure/GCP), on-premise installations, or hybrid deployments. Deployment models include SaaS, cloud, or on-premise options, suggesting recurring subscription revenue with flexible billing.
2. System Maintenance and Support Services: The company offers ongoing system maintenance services including infrastructure monitoring, incident response, security updates, cloud and on-premise infrastructure management, ERP/CRM integration support, and remote technical assistance. These are likely billed as recurring service contracts.
3. Custom Software Development and Consulting: NotBug provides web application development, system integrations, IT consulting, and custom solution development (as evidenced by portfolio projects like MetalERP, GPSLY, Piekarnia Rzemieślnicza). This suggests professional services revenue alongside product licensing.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

NotBug develops and sells proprietary vertical SaaS platforms—DocuManager (electronic document circulation and process automation), Clinicly (clinical trial management with eCRF), and Generly (recruitment and application management)—alongside specialized solutions such as Fleetiy (transport management with E-TOLL/SENT-GEO integration), GPSLY (vehicle monitoring), MetalERP (manufacturing ERP), and custom web/mobile applications. The company also provides system integration, IT consulting, and ongoing system maintenance services to organizations in regulated industries including healthcare/clinical research, transport, government, and manufacturing.

Product overview

NotBug develops specialized IT systems for organizations operating in demanding and regulated environments. The portfolio consists of three core proprietary products—DocuManager (electronic document circulation and process automation), Clinicly (clinical trial management CTMS/eCRF), and Generly (recruitment and application management)—complemented by specialized solutions including Fleetiy (transport management with E-TOLL/SENT-GEO integration), GPSLY (GPS vehicle monitoring), MetalERP (manufacturing ERP), E-Firma (Norwegian accounting platform), and several mobile applications for healthcare, education, and tourism sectors.

Differentiator

Problem solved

Functional benefit

Brands

• Clinicly: Platform for managing clinical trials (CTMS + eCRF)
• DocuManager
• Generly
• Fleetiy
• GPSLY
• E-Firma

Products and services

• DocuManager Advanced EOD (Electronic Document Circulation) platform enabling structured document management, visual process/workflow automation, case management, built-in CRM, electronic signatures with qualified certificates, and integrations with KSeF, e-Doręczenia, and enova365. Designed for regulated businesses in manufacturing, legal, accounting, and public institutions that need auditable document flows and process automation.
• Clinicly Comprehensive CTMS (Clinical Trial Management System) and eCRF (electronic Case Report Form) platform for clinical trial management, supporting participant tracking, protocol management, visit scheduling, laboratory order handling, multi-site coordination, budgeting, financial settlement, and advanced reporting. Built for CROs, sponsors, Clinical Research Support Centers (CWBK), medical universities, and biotech startups requiring GCP and RODO compliance.
• Generly Advanced system for handling recruitments and applications, automating the entire process from configurable form creation through applicant evaluation, automatic ranking list generation, contract generation, and digital correspondence. Built for public institutions, local governments (JST), NGOs, schools, and universities running grant programs, scholarship competitions, and recruitment calls with ePUAP and e-Doręczenia integration.
• Fleetiy TMS (Transport Management System) platform for fleet management featuring native integration with Poland's E-TOLL road toll system and SENT-GEO excise transport monitoring, real-time GPS tracking, telemetry visualization, multi-tenant architecture, and REST/PushAPI integration with transport exchanges and ERP systems.
• GPSLY Advanced GPS vehicle security and monitoring platform with real-time tracking, remote ignition cut-off, anomaly alerts, telemetry visualization, role-based user permissions, and web/mobile (Android/iOS) access.
• MetalERP Comprehensive ERP system for metal production management, including warehouse management, production planning, quality control, time tracking, and telemetry with predictive maintenance through real-time data collection from industrial production machines.
• E-Firma Norwegian online accounting and document management platform automating bookkeeping, document generation, and compliance with Norwegian regulations, including banking integration. Built for Polish entrepreneurs operating businesses in Norway.
• MediForms Mobile application for medical staff supporting digital medical documentation, patient assessment forms, and integration with HIS, LIS, and RIS hospital information systems for automatic patient documentation updates.
• Dent-X Educational application supporting dental students with knowledge base, interactive X-ray markings, quizzes, and progress tracking.
• Lasy Państwowe Mobile Application Offline-capable mobile guide for Polish State Forests with interactive maps of forest attractions, tourist routes, visit planner, event calendar, and issue reporting module.
• Żywiecki Park Krajobrazowy Mobile Application Nature guide mobile application for Żywiec Landscape Park with attractions map, photo gallery, educational quiz, and offline access.
• Piekarnia Rzemieślnicza E-commerce Platform E-commerce platform for an artisan bakery with delivery, featuring recurring orders, store locator, complaint handling, and POS integration with Dotykačka.
• Custom Web Application Development Professional service for designing, developing, and deploying custom web applications tailored to specific client requirements using React, Angular, Vue.js, Node.js, Python (Django), and PHP.
• System Maintenance and Support Services Recurring managed services including infrastructure monitoring, incident response, security updates, cloud and on-premise infrastructure management, ERP/CRM integration support, and remote technical assistance for deployed systems.

Quantifiable outcome

• Fleetiy automates administrative processes enabling potential monthly savings of up to 10,000 PLN net per client
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

AI capability2 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and major.

• KSeF (Krajowy System e-Faktur)coreTechnology or IntegrationDocuManager integrates with Poland's National e-Invoice System (KSeF), enabling automated electronic invoice processing and compliance with mandatory e-invoicing requirements for Polish businesses.
• e-Doręczenia (Electronic Delivery System)coreTechnology or IntegrationDocuManager integrates with Poland's e-Doręczenia system for official electronic delivery of documents, ensuring legal compliance with mandatory electronic correspondence requirements for public institutions and businesses.
• enova365 (Polish ERP System)majorTechnology or IntegrationDocuManager offers ready-made integration with enova365, one of the most widely-used ERP systems in Poland, enabling bidirectional data synchronization for businesses already operating on the enova365 platform.
• E-TOLL System (Polish Road Tolling)coreTechnology or IntegrationFleetiy TMS is integrated with Poland's E-TOLL system operated by the National Revenue Administration (KAS), enabling automated road toll reporting and compliance for transport companies.
• SENT-GEO System (Excise Transport Monitoring)coreTechnology or IntegrationFleetiy TMS integrates with Poland's SENT-GEO system for monitoring the transport of excise goods (akcyza), enabling compliance with excise duty monitoring requirements mandated by the National Revenue Administration.
• HIS/LIMS/EDC Systems (Healthcare IT)majorTechnology or IntegrationClinicly integrates with Hospital Information Systems (HIS), Laboratory Information Management Systems (LIMS), and Electronic Data Capture (EDC) systems via REST JSON and HL7 protocols, enabling data exchange in multi-system clinical trial environments.
• GCP (Google Cloud Platform)coreTechnology or IntegrationClinicly supports cloud deployment on Google Cloud Platform (GCP), enabling secure, scalable hosting of clinical trial data with full RODO/GDPR compliance on GCP infrastructure with data residency in Poland.
• AWS (Amazon Web Services)coreTechnology or IntegrationClinicly, DocuManager, and Generly support cloud deployment on AWS (Amazon Web Services), offering scalable and secure cloud infrastructure options for enterprise deployments.
• Azure (Microsoft Cloud)coreTechnology or IntegrationClinicly, DocuManager, and Generly support deployment on Microsoft Azure, providing enterprise-grade cloud infrastructure options with the Microsoft Partner relationship supporting integration with Microsoft ecosystem tools.
• ePUAP (Electronic Platform of Public Administration Services)coreTechnology or IntegrationGenerly integrates with ePUAP, Poland's Electronic Platform of Public Administration Services, enabling direct electronic submission and processing of applications within government administrative workflows.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Medidata (Dassault Systèmes): Medidata provides the Rave eCRF/EDC platform and broader clinical cloud suite used by most large CROs and sponsors. It overlaps directly with Clinicly's eCRF and CTMS capabilities and represents the most credible global benchmark for what Clinicly is competing with in the same product category.
• Asseco Poland: Asseco is one of the largest Polish IT/software groups with deep footprint in public sector, healthcare, banking, and ERP. It is the dominant Polish incumbent against whom NotBug must win regulated and government contracts, although it is a much broader software conglomerate rather than a focused vertical SaaS player.
• OpenText: OpenText is a global enterprise content and document management incumbent with regulated-industry solutions spanning healthcare, public sector, and life sciences. It is the largest-scale enterprise DMS/ECM competitor to DocuManager in regulated Polish and European enterprise deals.
• Veeva Systems: Veeva is the global leader in cloud CTMS, eTMF, and clinical operations software for life sciences. It is the dominant incumbent that Clinicly competes against in regulated clinical trial management, but operates at vastly larger scale and serves global pharma rather than Polish CWBKs.
• Comarch: Comarch is a major Polish IT vendor with healthcare (HIS), ERP, document/workflow, and IoT product lines that overlap with Clinicly, DocuManager, and Fleetiy. It is a relevant local incumbent competitor with stronger brand recognition and broader customer base in regulated Polish industries.
• Webfleet (Bridgestone): Webfleet is a leading European fleet management and telematics platform owned by Bridgestone with deep transport compliance features. It is the most credible Western European incumbent that Fleetiy competes against for transport compliance and fleet monitoring buyers in Poland and the wider EU.

Direct peers

• M-Files: M-Files sells a metadata-driven document management and process automation platform with workflow and case management features. It competes head-to-head with DocuManager in mid-market and enterprise deals, particularly where document-centric process automation is the primary buying requirement.
• DocuWare: DocuWare is a long-established cloud document management and workflow automation platform with workflow/case management, e-signature, and ERP integration capabilities. It is the closest international product analog to DocuManager in feature scope and target buyer (SMB and mid-market document/process automation).
• Gurtam (Wialon): Gurtam is a Belarus-headquartered telematics platform (Wialon) used by tens of thousands of fleet operators across Eastern Europe and the CIS for GPS tracking, route analytics, and sensor/telemetry integration. It directly competes with GPSLY and parts of Fleetiy in the same regional transport-monitoring category.

Regional players

• Enova365 (Enova Holding): Enova365 is one of the most widely deployed Polish ERP/accounting platforms, which DocuManager integrates with. It is an adjacent rather than direct competitor, but it is the dominant Polish SME back-office system against which NotBug's document, workflow, and recruitment products must position.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/notbug-sp-z-o-o

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Notbug Sp. Z O.o.