Human Services, Inc.
Human Services, Inc. is a private nonprofit community mental health center founded in 1972 that delivers outpatient behavioral health, forensic, residential, and homeless services across multiple Pennsylvania locations in the greater Philadelphia region.
- Company typePrivate
- Founded1972
- HeadquartersThorndale, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Human Services, Inc. does
Human Services, Inc. is a private, fully licensed nonprofit community mental health center founded in 1972 and headquartered at 50 James Buchanan Drive, Thorndale, Pennsylvania. The organization provides a comprehensive, integrated portfolio of services — outpatient clinical and behavioral health (individual/family/group therapy, DBT, mobile mental health treatment, psychiatric medication management including a Clozaril Clinic, Blended Case Management, intellectual/developmental disabilities clinic, and peer support); forensic outpatient programs (domestic violence, anger management, retail theft, adult and juvenile sex offender); homeless services and supportive housing (rapid re-housing, rental assistance, SOAR, Critical Time Intervention, HACM, Matching Energy Assistance); psychiatric rehabilitation and recovery (Transitions, Stepping Stones Clubhouse, Common Ground Decision Support Center); and residential programs (Safe Haven, Liberty House, CRR, Forensic House). These services are grounded in Recovery Principles and evidence-based practices including DBT, MMHT, trauma-informed care, motivational interviewing, and harm reduction.
The organization serves adults with serious mental illness and co-occurring disorders, children and adolescents with behavioral and emotional issues, individuals and families experiencing homelessness, court-ordered offenders, and uninsured or underinsured populations — primarily across Chester County and the greater Philadelphia region, with extended reach into Berks, York, and Lancaster counties via managed-care contracts. Service delivery occurs across six physical locations (Thorndale HQ, Oxford, Coatesville/Brandywine, two West Chester sites, and a Downingtown event venue), with telehealth available. The underlying operating model is human-delivered clinical care rather than a software platform.
Revenue is generated through three streams: insurance billing (Medicaid via CCBH for Chester/Berks/York counties and CBHNP-PerformCare for Lancaster; plus commercial payers Magellan, Independence Blue Cross, Keystone Health Plan East, Amerihealth, United Healthcare, Aetna, Highmark, Cigna, Gateway, Humana, MHNet); county funding contracts (chiefly Chester County MHIDD and Community Care Behavioral Health); and donations/fundraising, anchored by the annual Hope & Healing Gala at Downingtown Country Club. Services are provided regardless of ability to pay, with county funding available for eligible uninsured individuals. Governance is by a volunteer Board of Directors; no parent company, venture funding, or M&A activity is disclosed.
Human Services, Inc. firmographics
Firmographics- Name
- Human Services, Inc.
- Legal name
- Human Services, Inc.
- Website
- https://humanservicesinc.org
- Company type
- Private
- Founded year
- 1972
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Human Services, Inc. is a private nonprofit community mental health center founded in 1972 that delivers outpatient behavioral health, forensic, residential, and homeless services across multiple Pennsylvania locations in the greater Philadelphia region.
- Ownership category
- akta.pro rank
Human Services, Inc. industry classification
Industry- Product category
- Community Mental Health Services
- NAICS
- Offices of Mental Health Practitioners (except Physicians) (621330), Other Individual and Family Services (624190), Residential Mental Health and Substance Abuse Facilities (62322), Residential Intellectual and Developmental Disability Facilities (62321), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)
- SIC
- Services-Health Services (8000), Services-Social Services (8300), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)
- akta.pro secondary industries
- Residential Mental Health Treatment Centers (HLAFACAC), Behavioral Health Skilled Home Health (Psychiatric Nursing) (HSABACAM), Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)
Keywords
Where Human Services, Inc. is headquartered
LocationHeadquarters
- HQ city
- Thorndale
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
Human Services, Inc. business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Insurance Billing: Services are billed to insurance providers including Medicaid (CCBH Chester, Berks, York Counties), Magellan commercial policies, Independence Blue Cross, Keystone Health Plan East, Amerihealth, United Healthcare, Aetna, Highmark Blue Cross Blue Shield, Cigna, and Gateway. Not all providers participate with all practitioners.
- County Funding & Contracts: Services are provided to individuals regardless of ability to pay, supported by Chester County Mental Health/Intellectual Disabilities Department (MHIDD) funding and Community Care Behavioral Health contracts.
- Donations & Fundraising: Annual Hope & Healing Gala fundraising event at Downingtown Country Club ($150/ticket) with sponsorships, silent auctions, and donations supporting behavioral health and homelessness services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Insurance-based services |
| Subscription | Pay-as-you-go | County-funded services |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Human Services, Inc. product offering
Product offeringCore offering
Human Services, Inc. is a private, non-profit community mental health center providing outpatient behavioral health treatment, forensic programs, supportive housing, and residential services across multiple Pennsylvania locations. The organization delivers evidence-based mental health care including individual, family and group therapy; Dialectical Behavior Therapy (DBT); medication management; peer support; and blended case management, funded by insurance billing, county contracts, and charitable donations. Services are offered regardless of ability to pay and include bilingual (Spanish) support.
Product overview
Human Services, Inc. is a private, fully licensed, non-profit community mental health center offering a comprehensive array of mental health and supportive services. The organization operates as a unified service portfolio rather than a platform-plus-modules architecture. Core offerings include Outpatient Clinical Services (behavioral health therapy, DBT, psychiatric services, medication management), Forensic Outpatient Programs for court-ordered treatment, Community Support & Programs (homeless services, supported housing, rapid re-housing, rental assistance), Rehabilitation & Recovery Support (clubhouse and peer support programs), and Residential Programs (supportive housing facilities). These services are delivered across multiple Pennsylvania locations (Thorndale, Oxford, Brandywine/Coatesville) through a staff of psychiatrists, psychologists, social workers, counselors, and case workers, utilizing evidence-based practices and recovery principles.
Differentiator
Problem solved
Functional benefit
Products and services
- Outpatient Clinical Services Outpatient clinical mental health treatment services for individuals, families, and groups, including individual therapy, family therapy, group therapy, and medication management. Available for adults and children dealing with mental health, behavioral, or emotional challenges, with walk-in appointments and most major insurance plans accepted.
- Behavioral Health Services Behavioral health programs including Blended Case Management (BCM) and Peer Support Services (PSS) for individuals dealing with mental health challenges, including those with intellectual disabilities and children/adolescents. The Blended Case Management service targets individuals with serious mental illness, intellectual disabilities, or those in the children's mental health system, while Peer Support Services use trained individuals with lived mental health experience to support recovery.
- Forensic Outpatient Program Specialized outpatient mental health treatment program for individuals on probation, parole, ARD (Accelerated Rehabilitative Disposition), Parole/Probation Diversion, Pre-Trial Diversion, or DCP, referred by the Probation/Parole Department or other court-related entities. Designed for adults involved in the criminal justice system who need mental health treatment as a condition of supervision.
- Homeless Services & Supported Housing Homeless services and supportive housing programs for individuals and families experiencing homelessness, including scattered-site supportive housing. The program helps clients achieve and maintain stable housing while addressing underlying mental health and psychosocial needs, delivered in partnership with county agencies and community organizations.
- Rehabilitation & Recovery Support Rehabilitation and recovery support services including the Decision Support Center (DSC), Clozaril Clinic (CLP), and DBT (Dialectical Behavior Therapy). The Clozaril Clinic provides specialized medication management for clients prescribed Clozaril, the Decision Support Center offers clinical coordination, and DBT provides structured therapy for individuals with intense emotional difficulties.
- Residential Programs Residential programs affiliated with the Chester County and Delaware County human services networks, providing residential support and housing-related services to individuals in need. These programs operate as part of the organization's broader community-based care model.
Quantifiable outcome
- Services provided regardless of race, color, creed, national origin, political affliction, sex, sexual orientation, handicap, ancestry, age, or disability
Companies that use Human Services, Inc.
Customer profileSegments6 records
Ideal customer profiles5 records
Human Services, Inc. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Human Services, Inc. partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- Chester County Mental Health/Intellectual Disabilities Department (MHIDD)coreLong-standing county government partnership providing mental health and intellectual disability services. MHIDD refers clients and provides funding support for services to county residents.
- Community Care Behavioral Health (CCBH)coreMedicaid managed care organization providing in-network mental health services for CCBH plans covering Chester, Berks, York, and Lancaster counties. Bills services to state Medicaid programs.
- CBHNP-PerformCare (Lancaster County)corePerformCare Lancaster County provides in-network mental health service coverage for eligible individuals in Lancaster County.
- Magellan HealthcarecoreMagellan commercial insurance policies accepted including Independence Blue Cross, Keystone Health Plan East, Amerihealth, and other Magellan-administered plans.
- Chester County Department of Children, Youth, and FamiliescoreCounty child welfare agency identifies families for Housing Initiative Program and Children/Youth/Family Support services to prevent out-of-home placements due to housing instability.
- SAMHSA (Substance Abuse and Mental Health Services Administration)minorFederal agency providing resources and guidelines. Listed as helpful link for mental health services information and crisis support.
- NAMI (National Alliance on Mental Illness)minorMental health advocacy organization. Listed as helpful link for mental health information and support resources.
- United Way of Chester CountyminorCommunity partner providing resources and support for homeless services and housing assistance programs.
- Family Service of Chester CountyminorLocal community service partner providing family support resources and referrals.
- 211 PAcoreStatewide health and human services information line (211) provides emergency housing referrals and homeless support service information 24/7.
Scale indicators4 records
Recent moves5 records
Expansion highlights6 records
Human Services, Inc. competitors and assessment
Company assessmentDirect peers
- The Horsham Clinic: The Horsham Clinic is a Pennsylvania psychiatric hospital providing inpatient and outpatient behavioral health services for adults, adolescents, and children. Comparable as a Pennsylvania behavioral health provider in the regional continuum of care that HSI also operates within.
- Keystone Human Services: Keystone Human Services is a Pennsylvania-based nonprofit serving individuals with intellectual disabilities, autism, and behavioral health needs, including adult day programs and community-based supports. Comparable to HSI's IDD clinic and community mental health offerings in PA.
- Resources for Human Development (RHD): RHD is a Pennsylvania-based nonprofit human services organization providing behavioral health, intellectual disability, homelessness, and supportive housing services across multiple states. Highly comparable to HSI's combination of mental health treatment and homeless/housing programs in PA.
- Devereux Advanced Behavioral Health: Devereux is one of the largest nonprofit behavioral health organizations in the U.S., providing residential, outpatient, and community-based services for children, adolescents, and adults with behavioral health and IDD needs. Comparable to HSI's multi-county, multi-service nonprofit operating model.
- Gaudenzia: Gaudenzia is one of the largest nonprofit addiction and behavioral health treatment providers in Pennsylvania and the Mid-Atlantic, operating residential, outpatient, and recovery housing programs. Comparable to HSI as a Pennsylvania-based nonprofit serving co-occurring disorders with a mix of residential and community-based services.
- Merakey: Merakey (formerly NHS Human Services) is a large Pennsylvania-based nonprofit providing behavioral health, intellectual/developmental disabilities, and autism services across multiple states. Comparable to HSI in service breadth, IDD/behavioral health integration, and reliance on Medicaid funding.
- Penn Foundation: Penn Foundation is a private nonprofit behavioral health provider in Sellersville/Bucks County, Pennsylvania, offering outpatient mental health, substance use treatment, residential services, and crisis intervention. Highly comparable to HSI as a regional PA CMHC serving multiple counties with an integrated service portfolio.
- Holcomb Behavioral Health Systems: Holcomb Behavioral Health is a Pennsylvania-licensed outpatient behavioral health provider serving Chester, Delaware, Montgomery, and Berks counties with outpatient, case management, and school-based programs. Directly comparable to HSI in geographic footprint and outpatient mental health services.
Broad incumbents
- Community Care Behavioral Health: Community Care Behavioral Health is the largest Pennsylvania Medicaid behavioral health managed care organization, contracting with providers like HSI across multiple counties. Comparable as a payer/customer relationship rather than direct competitor; sets the rate environment HSI operates within.
Regional players
- Family Service of Chester County: Family Service of Chester County is a local nonprofit providing counseling, family support, and community programs in Chester County. Comparable as a referral partner and similar regional nonprofit serving overlapping Chester County populations, but smaller and more limited in clinical scope than HSI.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Human Services, Inc. social profiles
Digital presenceHuman Services, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Human Services, Inc. leadership team
Management profileNumber of profiles
Profiles10 records
Human Services, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Human Services, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Human Services, Inc.
What does Human Services, Inc. do?
Human Services, Inc. is a private, non-profit community mental health center providing outpatient behavioral health treatment, forensic programs, supportive housing, and residential services across multiple Pennsylvania locations. The organization delivers evidence-based mental health care including individual, family and group therapy; Dialectical Behavior Therapy (DBT); medication management; peer support; and blended case management, funded by insurance billing, county contracts, and charitable donations. Services are offered regardless of ability to pay and include bilingual (Spanish) support.
Is Human Services, Inc. a public or private company?
Human Services, Inc. is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Human Services, Inc. founded?
Human Services, Inc. was founded in 1972. It employs 1 to 10 people.
Where is Human Services, Inc. based?
Human Services, Inc. is headquartered in Thorndale, United States, in the North America region.
How does Human Services, Inc. make money?
Three revenue lines are on record. Insurance Billing is the primary driver. The others are county Funding & Contracts and donations & Fundraising.
Who are Human Services, Inc.'s main competitors?
Direct peers on record are The Horsham Clinic, Keystone Human Services, Resources for Human Development (RHD), Devereux Advanced Behavioral Health, Gaudenzia, Merakey, Penn Foundation and Holcomb Behavioral Health Systems. Community Care Behavioral Health is listed as a broad incumbent. Family Service of Chester County is listed as a regional player.
Does Human Services, Inc. have an API?
No public API is recorded for Human Services, Inc..
What industry is Human Services, Inc. in?
Human Services, Inc.'s product category is Community Mental Health Services. Its primary akta.pro industry code is HLAFACAI, Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers, with a secondary code of HLAFACAC, Residential Mental Health Treatment Centers. Its NAICS code is 621330 and its SIC code is 8000.