Headway of WNY

What Headway of WNY does

Headway of WNY (legally Headway of Western New York, Inc.) is a 501(c)(3) non-profit agency founded in 1985 and headquartered at 2495 Main Street, Suite 446, Buffalo, New York. The organization's mission is to ensure that individuals in Western New York with brain injuries, other cognitive conditions, and seniors have access to resources and support systems enabling them to live as independently as possible. Headway serves six counties — Erie, Niagara, Chautauqua, Orleans, Wyoming, and Cattaraugus — and operates as an affiliated agency of People Inc., a regional nonprofit providing disability services.

The organization's core service offering consists of two New York State Medicaid 1915(c) Home and Community-Based Waiver programs: the TBI Waiver (Traumatic Brain Injury Waiver) for survivors of traumatic brain injury, providing service coordination, independent living skills training, home and community support services, environmental modifications, and medical equipment; and the NHTD Waiver (Nursing Home Transition and Diversion Waiver) for individuals with disabilities and seniors to receive services in community-based rather than institutional settings. Beyond waiver administration, Headway operates peer and caregiver support groups (held online the first and third Tuesday of each month), telehealth service delivery, an extensive brain injury education library (covering prevention, concussion causes, fatigue, return-to-school issues, and brain health), caregiver and veterans resource guides, and community presentations on brain injury awareness for schools, group homes, and community agencies.

The business model is a non-profit, Medicaid-reimbursement-driven model supplemented by donations, an annual "Lawn Fete on the River" fundraiser (tickets at $70 pre-sale / $80 week-of), newsletters, and community sponsorships. Service delivery is handled by a small clinical and administrative team — approximately 11-50 employees — including a Director (Ronald Fernandez), a Community Relations Coordinator, Lead RRDS staff for each waiver program, additional RRDS service coordinators, Assistant RRDS staff, and Registered Nurse Evaluators. There is no disclosed venture or private equity funding; financial reporting is conducted via People Inc.'s 990 Forms.

Name

Headway of WNY

Legal name

Headway of Western New York, Inc.

Website

https://headwayofwny.org

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Headway of WNY is a 1985-founded non-profit agency in Buffalo, NY that operates New York State Medicaid TBI and NHTD Waiver programs, support groups, telehealth, and brain injury education for survivors, seniors, and caregivers across six Western New York counties, and is affiliated with People Inc.

Ownership category

akta.pro rank

Product category

Disability and Brain Injury Support Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM)

akta.pro secondary industries

Neurological Rehabilitation Therapy In-Home (e.g., Stroke, Parkinson’s) (HSABADAE), Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care) (HLADAFAF)

Keywords

• Brain injury support
• Medicaid waiver services
• Disability services
• Independent living support
• Community health support

Headquarters

HQ city

Buffalo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Pricing tiers

Distribution channels5 records

Marketing channels5 records

Core offering

Headway of WNY is a non-profit agency that operates two New York State Medicaid waiver programs (TBI Waiver and NHTD Waiver), providing service coordination, independent living skills training, home and community support services, environmental modifications, and medical equipment to survivors of traumatic brain injury, individuals with disabilities, and seniors. The organization supplements these programs with peer and caregiver support groups, telehealth services, brain injury education modules, caregiver and veterans resource guides, and community presentations across six Western New York counties.

Product overview

Headway of WNY is a non-profit social services organization established in 1985 that provides support services to individuals with brain injuries, cognitive conditions, and seniors in Western New York. The organization operates a combination of Medicaid waiver programs (TBI Waiver and NHTD Waiver) along with educational programs, support groups, and community resources. Services are delivered through service coordination, independent living skills training, telehealth, and community outreach, serving Erie, Niagara, Chautauqua, Orleans, Wyoming, and Cattaraugus Counties.

Differentiator

Problem solved

Functional benefit

Products and services

• TBI Waiver Program Medicaid TBI Waiver program for survivors of traumatic brain injury offering service coordination, independent living skills training, home and community support services, environmental modifications, and medical equipment.
• NHTD Waiver Program Medicaid Nursing Home Transition and Diversion (NHTD) Waiver program available to individuals with disabilities and seniors to receive services in the most appropriate and least restrictive setting, helping people remain at home in the community.
• Peer and Caregiver Support Groups Recurring peer and caregiver support meetings for individuals with brain injuries and their families, providing community connection and shared experiences.
• Telehealth Services Telehealth service enabling remote access to assessments and support for individuals with brain injuries.
• Presentation Services Educational presentations delivered to schools, community agencies, group homes, and other organizations on brain injury awareness and prevention topics.
• Brochure and Resource Guide Comprehensive brochure and resource guide providing information about brain injury services, support resources, and community connections.
• Caregiver Resources Resources and support materials specifically designed for caregivers of individuals with brain injuries.
• Veterans Guide Specialized guide providing information and resources for veterans who have sustained brain injuries.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• People Inc.majorOthersPeople Inc. is an affiliated agency of Headway of WNY. Headway of Western New York, Inc. is listed as an affiliated agency of People Inc. The partnership provides organizational affiliation and shared resources for disability services in Western New York. People Inc. 990 Forms are referenced on Headway's website indicating financial/accounting relationship.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• People Inc. Headway of WNY's parent/affiliated agency and a substantially larger Western New York non-profit providing a broader portfolio of disability, senior, and community-based services. Comparable because it operates overlapping HCBS waiver and case management services in the same region and shares back-office/financial reporting with Headway.
• Brain Injury Association of America: National non-profit providing brain injury awareness, education, advocacy, and a network of state affiliates including chapters comparable to Headway. Comparable as a peer brain injury advocacy and support organization, though operating nationally rather than regionally.

Direct peers

• Brain Injury Association of New York State: Statewide non-profit dedicated to supporting individuals with brain injury and their families, providing advocacy, education, support groups, and resource navigation. Highly comparable to Headway because both serve New York TBI survivors and families through case navigation, support groups, and brain injury education programming.
• Living Resources: Albany, NY-based non-profit providing HCBS waiver services, residential supports, and community-based programs for individuals with disabilities and seniors. Comparable to Headway because of overlapping New York State HCBS waiver operations, service coordination, and community-based independent living supports.
• Resource Center for Independent Living: Western New York-based independent living center providing services for individuals with disabilities, including IL skills training, service coordination, and advocacy. Comparable to Headway because of geographic overlap (Western NY), shared target population (individuals with disabilities and seniors), and independent living skills training offerings.
• ACLD (Association for Children with Learning Disabilities / Advocates for Children with Learning Disabilities): Long Island-based non-profit providing residential, day, employment, and HCBS waiver services for individuals with developmental disabilities in New York. Comparable to Headway because it operates New York HCBS waiver programs with service coordination and community-based supports.
• Heritage Christian Services: Rochester, NY-based non-profit providing HCBS waiver services, residential supports, and community-based programs for individuals with intellectual and developmental disabilities and seniors. Comparable to Headway because it operates Medicaid HCBS waiver programs in Western/Central New York with overlapping service coordination and home/community support offerings.
• Lifespire: New York City-based non-profit providing HCBS waiver and community-based services for individuals with intellectual and developmental disabilities, including service coordination and independent living supports. Comparable to Headway because it operates New York State HCBS waivers with a similar service coordination model.

Others

• New York State Association of Community Living (NYSACRA / NYSRA): New York State trade and advocacy association for non-profit providers of services to individuals with intellectual and developmental disabilities. Comparable to Headway as an ecosystem peer representing many of the same waiver-providing non-profits in New York.

Regional players

• Headway (UK brain injury charity): UK-based national charity dedicated to improving life after brain injury through support services, helplines, and resource navigation. Comparable to Headway of WNY by mission and brand overlap (brain injury support and education), but operates in the UK rather than the US.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/headwayofwny
• Instagraminstagram.com/headwayofwny
• LinkedInlinkedin.com/company/headway-of-wny

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Headway of WNY