What Greencastle Borough does

Greencastle Borough is a municipal government entity organized under the Pennsylvania Borough Code, serving approximately 4,035 residents in Franklin County, Southcentral Pennsylvania (ZIP 17225). Founded in 1782 by Colonel John Allison and incorporated on March 25, 1805, the borough delivers a full portfolio of essential public services: water treatment and distribution (via the Moss Spring Water Treatment Plant operated by the Greencastle Area, Franklin County Water Authority), wastewater treatment (Borough-operated plant at 10399 Grant Shook Road), MS4-compliant stormwater management with a Stormwater Pollutant Impact Fee, solid waste and recycling coordination, fire protection through the volunteer Rescue Hose Company (since 1896), municipal police services, zoning and permitting (administered in coordination with PA Municipal Code Alliance), parks and recreation (including the 15-acre Jerome R. King Playground), and community events such as the triennial Old Home Week (held since 1902).

Service delivery rests on owned physical infrastructure — three core treatment/maintenance facilities, the Borough office at 60 N. Washington Street, and a maintenance shed at 40 Mifflin Lane — supplemented by contracted partners including Xpress Bill Pay (online utility payments), ARRO Consulting (engineering oversight), Salzmann Hughes (solicitor), Boyer & Ritter (auditor), and R.J. Hall Company (pension administration). The borough generates revenue through a mix of real estate and earned income taxes, the recently enacted 1.25 mill fire tax, quarterly usage-based water and sewer rates, a per-100-sq-ft SPIF stormwater fee, and unit-priced zoning/building permits. Governance is provided by an elected Council (President Larry Faight, Vice President Scott Reagan) and Mayor Benjamin F. Thomas, Jr., with day-to-day operations run by Borough Manager Emilee Little.

The borough's customer base is captive and geographically defined: residents and local businesses within borough limits must use its utilities and services. Channels include walk-in office services, the Xpress Bill Pay portal, a website for documents and notices, and licensed third-party waste haulers (Waste Management, Republic Services, Apple Valley Waste, Worthy's Refuse, Parks Garbage, Waste Connections). Strategic posture in 2024-2025 is defensive-modernization: enacted new revenue ordinances, backfilling retirements, and investing in broadband (Brightspeed fiber) and downtown placemaking (Town Hall Plaza) rather than expanding footprint.

Name

Greencastle Borough

Legal name

Borough of Greencastle, Pennsylvania

Website

https://greencastlepa.gov

Company type

Private

Founded year

1738

Operating status

Operating

Headcount range

11–50 employees

Short description

Greencastle Borough is a Pennsylvania municipal government serving ~4,035 residents in Franklin County with utilities (water, sewer, stormwater), public safety, waste services, zoning, and community amenities funded through taxes and usage-based fees.

Ownership category

akta.pro rank

Product category

Municipal Government Administration

NAICS

Water, Sewage and Other Systems (2213), Utilities (221), Administration of Environmental Quality Programs (9241), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Electric, Gas & Sanitary Services (4900), Water Supply (4941), Refuse Systems (4953)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Stormwater Management & MS4 Compliance Services (BPALAMAL), Municipal Tax & Revenue Administration (Local) (BPAIACAD)

Keywords

• Municipal government services
• Water and sewer utilities
• Waste and recycling
• Fire and police protection
• Zoning and permitting

Headquarters

HQ city

Greencastle

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Pricing tiers

Distribution channels3 records

Marketing channels4 records

Core offering

Greencastle Borough provides municipal government services to residents and businesses within its jurisdiction, including water and sewer utilities, MS4 stormwater management, residential and commercial waste collection and recycling, fire protection through the Rescue Hose Company, police services, land use and building permitting, zoning administration, parks and recreation facilities, and community events. Services are funded through taxes, utility rates, and fees, with billing processed quarterly via Xpress Bill Pay.

Product overview

Greencastle Borough is a municipal government providing essential public services to residents of Southcentral Pennsylvania. The Borough offers a unified portfolio of services including utility billing (water, sewer, stormwater), permits and zoning, waste disposal and recycling, fire protection, and community facilities. Services are delivered through the Borough office at 60 N. Washington Street, with utility payments processed through the Xpress Bill Pay third-party platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Water and Sewer Utility Services Provision of water supply (via Greencastle Area, Franklin County Water Authority) and sewer collection and treatment to borough residents and businesses, including quarterly meter-based billing, minimum sewer charges, and online payment through Xpress Bill Pay.
• Stormwater Management (MS4) Services Operation of a Municipal Separate Storm Sewer System (MS4) with a Stormwater Pollutant Impact Fee (SPIF) of $0.75 per 100 square feet of impervious area, billed quarterly for environmental compliance.
• Waste Disposal and Recycling Services Coordination of mandatory residential and commercial solid waste collection and recycling through licensed waste haulers (Waste Management, Apple Valley Waste Services, Republic Services, Worthy's Refuse, Parks Garbage Service, Waste Connections), including free household disposal access at Upton Landfill via a Waste Management community partnership.
• Permits and Zoning Administration Issuance of land use/zoning permits and building permits under the Pennsylvania Uniform Construction Code (administered via PA Municipal Code Alliance), with fees based on improvement value and zoning amendment processing.
• Fire Protection and Emergency Medical Services Fire protection and EMS provided to the borough and Antrim Township via the Rescue Hose Company (since 1896), funded in part through a 1.25 mill fire tax and supplemented by a WellSpan Health non-transport ALS paramedic unit stationed at the fire station.
• Police Services Borough police protection led by the Chief of Police, with after-hours and supplemental coverage via Pennsylvania State Police (717-264-5161).
• Borough Facilities and Public Works Operation and maintenance of borough facilities including the Water Treatment Plant, Waste Water Treatment Plant, Maintenance Shed, public works infrastructure, and parks/recreation sites such as Jerome R. King Playground.
• Parks and Community Services Provision of parks and recreation facilities including Jerome R. King Playground, the swimming pool, Barkdoll Field, and community events such as the triennial Old Home Week tradition (since 1902).

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Greencastle Area, Franklin County Water Authority (GAFCWA)coreStrategic or Co-development PartnerJoint water utility operations. The authority operates the Moss Spring Water Treatment Plant and related facilities. The borough is served by this authority for water supply, with GAFCWA required to file annual water quality reports with the borough.
• Rescue Hose CompanycoreStrategic or Co-development PartnerVolunteer fire company providing fire protection and emergency medical services to the borough and Antrim Township since 1896. The borough provides funding support including fire tax revenue.
• PA Municipal Code AllianceminorImplementation/ SI/ Consulting PartnerState-approved building code inspection organization authorized by the borough to issue building permits under the Uniform Construction Code of Pennsylvania.
• Waste Management, Inc.minorChannel Partner/ Reseller/ DistributorLicensed waste hauler providing free household solid waste and recycling disposal for borough residents at Upton Landfill through a community partnership.
• R.J. Hall Company, Inc.minorOthersAdministers both Police Pension Plan and Non-Uniform Pension Plan for the borough, with investments managed through Principal Financial Group.
• Principal Financial GroupminorOthersInvestment manager for borough's pension fund assets under Act 44 disclosure requirements.
• Boyer & RitterminorOthersCertified public accounting firm serving as the borough's auditor.
• Salzmann HughesminorOthersLaw firm serving as legal counsel for the borough.
• WellSpan HealthminorStrategic or Co-development PartnerHealthcare provider stationing a non-transport advanced life support (Paramedic) unit at Rescue Hose Company fire station.
• PennDOT (Pennsylvania Department of Transportation)coreOthersState transportation agency conducting traffic engineering studies, road projects, signal work, and intersection improvements within the borough (Green Light Go grants).

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Waynesboro Borough: Borough government located in Franklin County, Pennsylvania, providing the same portfolio of municipal services (water, sewer, police, public works) to a similarly small population. Direct geographic and functional peer.
• Chambersburg Borough: Franklin County seat borough operating water, wastewater, electric, and gas utilities alongside general municipal services. Comparable as a PA borough government with utility operations, though larger scale.
• Shippensburg Borough: Small Pennsylvania borough providing municipal administration, water and sewer utilities, and public works to its residents. Closely comparable in service mix and scale to Greencastle.
• Mechanicsburg Borough: Pennsylvania borough of similar profile delivering municipal services including water, sewer, stormwater, police, and zoning. Comparable structure and regulatory environment.
• Carlisle Borough: Cumberland County, PA borough with similar municipal services portfolio (utilities, public works, police, permitting). Comparable governance structure and service delivery model.
• Gettysburg Borough: Historic Pennsylvania borough with National Register Historic District designation, offering municipal services to a small population. Strongly comparable on historic district characteristics and service mix.
• Hanover Borough: York County, PA borough operating water, sewer, and general municipal services. Comparable in scale and service portfolio, though somewhat larger than Greencastle.
• Mercersburg Borough: Small Franklin County, PA borough providing municipal services including water and sewer to a comparable small population. Direct regional peer in the same county.
• Littlestown Borough: Small Adams County, PA borough with similar municipal services profile (water, sewer, public works, police). Comparable in scale to Greencastle Borough.
• Newville Borough: Small Cumberland County, PA borough providing municipal water, sewer, and general government services. Comparable in size and operational scope to Greencastle.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Greencastle Borough