Samsic Airport

What Samsic Airport does

Samsic Airport is the airport services division of Samsic Group, a privately-held French conglomerate founded in 1986. The company delivers integrated airport operations across four core verticals: ground handling and ramp services, security screening (including 95+ explosive detection dog teams), passenger services (check-in, boarding, PRM/reduced mobility assistance, VIP lounges), and facility management. It operates at 33 airport hubs across France (including DOM-TOM), Canada, the United States, the Dominican Republic, Portugal, Belgium, Croatia, Serbia, and Qatar, employing approximately 8,000 people and generating €463 million in annual revenue. Notable enterprise clients include Air France KLM, WestJet, TAP Air Portugal, Emirates, Lufthansa, British Airways, JetBlue, Delta, American Airlines, Iberia, Copa, and EasyJet, with whom the company holds multi-year managed-services contracts.

The company's service platform is built on a portfolio of proprietary operational software — including ORESTE for PRM flow management, Airport Manager for real-time flight and passenger monitoring, an automated de-icing tracking system, RFID-based baggage tracking, and the BlueKanGo digital QHSE platform — combined with industry certifications (ISO 9001:2015, ISAGO at multiple airports, DAQCP for de-icing). It maintains wholly-owned operating subsidiaries for specialized functions (Samsic Assistance for ramp handling, Samsic Mobility for PRM, Safesquare and Hub Safe for security/EDD, Airport Shuttle One for transport, IFES for training, Sky Partner for centralized load control) and regional market entities (Samsic Assistance Canada, Samsic Airport America, Samsic Handling Dominicana, Samsic Portugal). Go-to-market is sales-led and direct-B2B: long-term service contracts negotiated with airline procurement teams and airport operators, with delivery through on-site station presence at each airport platform. Samsic Handling Dominicana operates as the sole ground handling provider at Santo Domingo and Puerto Plata airports, while Samsic Assistance Canada secured a 5-year PRM contract with WestJet (commencing November 2020) and full handling agreements with Air France KLM at Chicago O'Hare and San Francisco.

Name

Samsic Airport

Legal name

SAMSIC SAS

Website

https://samsic.aero

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Dorval

HQ country

Canada

HQ region

North America

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Ground Handling Services: Full-service ramp handling, baggage handling, aircraft loading/unloading, and flight coordination services provided to airlines at airports. Revenue generated through long-term service contracts with airline clients.
2. Airport Security Services: Comprehensive security screening services for passengers, staff, crew, cabin/hold baggage, and airside access control. Includes explosive detection dog teams and profiling services.
3. Passenger Services: Passenger handling including check-in, boarding, PRM assistance, VIP lounges, and welcome services provided to airlines and airports.
4. Facility Management: Multi-site facility management including cleaning services, building maintenance, pest control, and landscaping for airport terminals and airline premises.
5. Premium/VIP Services: VIP lounge management, premium passenger assistance, fast-track services, and personalized services generating additional revenue streams.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Samsic Airport provides integrated airport services to airlines and airport operators, including ground handling, aviation security, passenger assistance for reduced-mobility travelers (PRM), and facility management. The company operates as a B2B service partner delivering operational support at airports rather than selling standalone software products. Revenue is earned through contracted service fees under multi-year agreements.

Product overview

Samsic Airport is an airport services provider offering a comprehensive suite of integrated services across ground handling, security, passenger assistance, and facility management. The company operates under several brands: Samsic Assistance (ramp handling and flight operations), Samsic Mobility (PRM/reduced mobility services), Safesquare (security services), and Airport Shuttle One (transport services). Services span passenger check-in and boarding, security screening with explosive detection dogs, ramp operations including de-icing, baggage handling, VIP lounges, and airport facilities management. The company provides services at 33 airports across Europe, Caribbean, North America, and Qatar, serving major airlines including Air France-KLM, WestJet, and Emirates.

Differentiator

Problem solved

Functional benefit

Brands

• Safesquare: Airport security services subsidiary specializing in explosive detection dog handling and screening services
• Hub Safe
• Airport Shuttle One
• Bessie Coleman VIP lounge
• Eugène&Jimmy VIP lounge
• Gilets Rouges
• IFES

Products and services

• Ground Handling Services End-to-end aircraft ground handling operations delivered to airlines at airports, including ramp operations, baggage handling, and aircraft servicing support. Targeted at airlines and airport operators seeking outsourced ramp and turnaround support.
• Aviation Security Services Certified aviation security services delivered at airport sites, covering passenger and baggage screening workflows under regulatory frameworks. Targeted at airport operators and authorities requiring accredited security staffing and processes.
• PRM (Passenger Reduced Mobility) Services Assistance services for passengers with reduced mobility, provided in accordance with EU/regulated PRM requirements, from arrival at the airport through boarding and arrival. Targeted at airlines and airport operators responsible for PRM service levels.
• Airport Facility Management Facility management services at airport sites, covering maintenance, cleaning, and operational upkeep of terminal and support infrastructure. Targeted at airport operators and authorities seeking integrated facility support.

Quantifiable outcome

• 578,400 PRM interventions and 28.5 million passenger security checks performed in 2019
• +4 more outcomes

Named customers27 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

14 partnerships are on record, tiered minor and core.

• Portugália AirlinesminorStrategic or Co-development Partner · 1 October 2024Aircraft interior and exterior cleaning services at Lisbon Airport. Six Samsic agents dedicated to daily interior cleaning with exterior cleaning on request. Partnership launched October 2024.
• Air France KLMcoreStrategic or Co-development Partner · 1 June 2021Full ground handling services including check-in, boarding, track and gallery treatment, and flight coordination at Chicago O'Hare (June 2021) and San Francisco (October 2021). Also handles operations at Calgary and Edmonton in Canada.
• WestJet AirlinescoreStrategic or Co-development Partner · 17 November 20205-year PRM (Passengers with Reduced Mobility) service agreement at Calgary International Airport and Edmonton. Samsic Assistance Canada provides state-of-the-art technology and superior services to WestJet's largest hub. Also provides ramp and grooming services in Dominican Republic.
• Hub Safe (acquisition)coreStrategic or Co-development PartnerAcquisition of Hub Safe, a leading airport security services company, adding complementary expertise particularly in explosive detection dog handling. Samsic can now mobilize more than 50 explosive detection dog teams.
• SafeSquare (acquisition)coreStrategic or Co-development PartnerAcquisition of SafeSquare, a leading airport security services company. Combined with Hub Safe, provides complementary expertise in explosive detection dog handling. Mobilizes 50+ specialized dog teams.
• TAP Air PortugalcoreChannel Partner/ Reseller/ DistributorOngoing ground handling services at multiple airports including Portugal operations. Also provides passenger handling and PRM services at Canadian airports.
• EuroAtlanticminorChannel Partner/ Reseller/ DistributorGround handling services at Portuguese airports as part of Samsic Portugal operations since 2022.
• Azul Linhas AéreasChannel Partner/ Reseller/ DistributorGround handling services at Portuguese airports as part of Samsic Portugal network.
• LAM (Air Madagascar)minorChannel Partner/ Reseller/ DistributorGround handling services at Portuguese airports.
• PortwayminorChannel Partner/ Reseller/ DistributorHandling services at Portuguese airports.
• Sky PartnercoreTechnology or IntegrationLeading airport services provider for Centralized Load Control (CLC) operations. Provides innovative and environmentally-friendly solutions for fuel consumption reduction. Handles 37,007 loadsheets per year for 15 airlines with 99.2% on-time performance.
• CobusminorOthersLocal vehicle leasing partner for Airport Shuttle One fleet in France.
• IzuzuminorOthersVehicle supplier for Airport Shuttle One fleet.
• ASO (local company)minorOthersFleet maintenance services for Airport Shuttle One vehicles.

Scale indicators19 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• Menzies Aviation: Menzies Aviation is a leading global provider of ground handling, fueling, and cargo services at more than 200 airports. Competes head-to-head with Samsic for airline ground-handling contracts, particularly across Europe and North America, and shares a similar multi-station, multi-airline model.
• dnata: dnata is one of the largest air services providers globally, owned by the Emirates Group, providing ground handling, cargo, catering, and travel services across 130+ airports. Comparable to Samsic Airport as a vertically-integrated airport services platform with international reach.
• Swissport International: Swissport is the world's largest airport ground services and cargo handling company, operating at ~280 airports globally. It is the most direct competitor to Samsic Airport, offering identical ramp, passenger, and cargo handling services to airlines and airports across Europe, the Americas, and emerging markets.
• Aviapartner: Aviapartner is a European-based airport ground services provider operating in Belgium, France, Germany, Italy, Netherlands, Portugal, Spain and other markets. Direct overlap with Samsic's European stations (Belgium, Croatia, Portugal, France) and identical service offering (passenger, ramp, cargo handling).
• ICTS Europe: ICTS Europe is a leading provider of aviation security services including passenger screening, cargo security, and consulting. Direct competitor to Samsic's Safesquare/Hub Safe security and explosive detection dog operations across European airports.
• Worldwide Flight Services (WFS): WFS is a major global air cargo and ground handling operator with stations in North America, Europe, Asia, and Africa. Competes directly with Samsic for airline handling mandates at mid-size and major airports worldwide.
• Unifi Aviation: Unifi Aviation is the largest US-based ground handling and cabin services provider, operating at over 200 airports in North America. Direct competitor for Samsic's North American expansion (Chicago, San Francisco, Canada) with similar airline-customer focus.
• SATS Ltd. SATS is Asia's leading provider of airport services, including ground handling, in-flight catering, and aviation security across Asia-Pacific gateways. Comparable vertically-integrated airport services platform with similar end-customer base of commercial airlines.

Regional players

• Servisair (Air Serv): Air Serv is a US-focused ground handling provider serving major US airports with passenger services, cabin cleaning, and ramp operations. Comparable to Samsic's US subsidiary but primarily regional/domestic focus rather than international multi-station presence.

Broad incumbents

• Securitas Aviation: Securitas is a global security services conglomerate with a dedicated aviation security practice offering passenger and cargo screening, canine detection, and airport access control. Overlaps with Samsic's security services offering but operates as part of a much broader guarding and security portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights8 records

Customer concentration

• LinkedInlinkedin.com/company/samsicassistancecanada
• Facebookfacebook.com/SamsicAirport

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Samsic Airport