Heartland Exchanger Solutions and Service Inc. (HESS)
Heartland Exchanger Solutions and Services Inc. (HESS) is an independent Canadian industrial services company that designs, sells, repairs, and reconditions heat exchangers across all major OEM brands for oil & gas, power generation, chemical, food & beverage, and HVAC operators throughout Western Canada.
- Company typePrivate
- Founded2016
- HeadquartersFort Saskatchewan, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Heartland Exchanger Solutions and Service Inc. (HESS) does
Heartland Exchanger Solutions and Services Inc. (HESS) is an independent Canadian industrial services and equipment provider specializing in heat exchanger maintenance, repair, reconditioning, and custom design. Originally founded as Ramex Exchanger in 2000 and rebranded to HESS in November 2016, the company operates from its headquarters and service center in Fort Saskatchewan, Alberta, with regional offices in Calgary and Saskatoon. HESS covers Plate & Frame, Shell & Tube, Brazed, Block-Style, Spiral, Plate & Shell, and Graphite heat exchangers across all major OEM brands, and supports industrial customers in Alberta, British Columbia, Saskatchewan, Manitoba, Ontario, and Quebec. The company positions itself as OEM-independent, providing unbiased recommendations and OEM-quality replacement plates and gaskets for any make or model.
HESS delivers a hybrid hardware-and-service offering across four primary revenue streams: new heat exchanger sales, OEM-quality replacement parts, repair/reconditioning and maintenance services, and specialized industrial services (tank cleaning and repair, flare system service, steam tracing, equipment jacketing, heater systems, and custom industrial heating solutions). Cleaning technologies include chemical circulation, ultrasonic cleaning, laser cleaning, hydro blasting, and on-line tube cleaning systems using balls, brushes, or scrapers. The company reaches customers through an enterprise field-sales motion with five regionally assigned client managers covering Northwest, Southern, Northeast Alberta, Saskatchewan, and Manitoba, supported by phone outreach and an online specification submission form.
The business operates on a quote-based pricing model with multi-year contracts, targeting industrial buyers in oil & gas (primary), power generation, chemical processing, food & beverage, and HVAC/industrial facilities. HESS monetizes an extensive partner ecosystem — including Hughes-Anderson, API Heat Transfer, Wattco, SGL Group, Vulcan, and others — to deliver multi-brand solutions without internal manufacturing across all heat exchanger categories. The company is privately held with no disclosed external investment, no M&A activity, and no publicly available revenue figures.
Heartland Exchanger Solutions and Service Inc. (HESS) firmographics
Firmographics- Name
- Heartland Exchanger Solutions and Service Inc. (HESS)
- Legal name
- Heartland Exchanger Solutions and Services Inc.
- Website
- https://heartlandexchanger.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Heartland Exchanger Solutions and Services Inc. (HESS) is an independent Canadian industrial services company that designs, sells, repairs, and reconditions heat exchangers across all major OEM brands for oil & gas, power generation, chemical, food & beverage, and HVAC operators throughout Western Canada.
- Ownership category
- akta.pro rank
Heartland Exchanger Solutions and Service Inc. (HESS) industry classification
Industry- Product category
- Industrial Heat Exchanger Services
- NAICS
- Power Boiler and Heat Exchanger Manufacturing (332410), Heating Equipment (except Warm Air Furnaces) Manufacturing (333414)
- SIC
- Heating Equipment, Except Electric & Warm Air Furnaces (3433), Fabricated Plate Work (Boiler Shops) (3443)
- akta.pro primary industry
- Heat Transfer Equipment (Heat Exchangers, Boilers, Condensers) (IMAHAEAC)
- akta.pro secondary industry
- Heat Exchangers, Coils & Hydronic HVAC Components (IMADANAF)
Keywords
Where Heartland Exchanger Solutions and Service Inc. (HESS) is headquartered
LocationHeadquarters
- HQ city
- Fort Saskatchewan
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
Heartland Exchanger Solutions and Service Inc. (HESS) business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Technology or R&D
Revenue model
- New Heat Exchanger Sales: Design and supply of new heat exchangers including custom-built and OEM models for various industrial applications.
- Replacement Parts: OEM-quality replacement parts including plates and gaskets for any brand or model, with large in-stock inventory for fast delivery across Western Canada.
- Repair, Reconditioning & Maintenance Services: Expert repair, reconditioning, and advanced cleaning services for all makes and models of heat exchangers, including on-site support, operator training, and performance audits.
- Specialized Industrial Services: Tank cleaning and repair, flare system service, steam tracing, equipment jacketing, heater systems, and custom industrial heating solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based pricing for all products and services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Heartland Exchanger Solutions and Service Inc. (HESS) product offering
Product offeringCore offering
HESS designs, supplies, and services industrial heat exchangers, including plate & frame, shell & tube, brazed plate, block-style, spiral, plate & shell, and graphite designs. The company provides OEM-quality replacement parts (plates and gaskets), full shop and on-site repair and reconditioning, advanced cleaning services (chemical circulation, on-line tube cleaning, ultrasonic and hydro blasting), performance testing and optimization, tank cleaning/moving/repair, plate pack storage, specialized industrial heating solutions, flare system service, and plate heat exchanger training to industrial operators across Western Canada.
Product overview
Heartland Exchanger Solutions and Services Inc. (HESS) is an industrial heat exchanger solutions provider offering a comprehensive portfolio of products and services. The core product portfolio includes multiple heat exchanger types: Plate & Frame, Shell & Tube, Brazed Plate, Block-Style, Spiral, Plate & Shell, and Graphite heat exchangers. The company also supplies replacement parts (OEM-quality plates and gaskets) for all brands. Services include repair/reconditioning (shop-based and on-site), chemical cleaning, ultrasonic/hydro blasting cleaning, on-line tube cleaning systems, tank services, flare system service, preventive maintenance planning, operator training, and performance optimization. HESS operates as a service-focused business delivering solutions across Western Canada, not as a software platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Industrial Heat Exchangers (Plate & Frame, Shell & Tube, Brazed Plate, Block-Style, Spiral, Plate & Shell, Graphite) HESS supplies multiple types of industrial heat exchangers — plate & frame, shell & tube, brazed plate, block-style, spiral, plate & shell, and graphite designs — to industrial operators across Western Canada.
- OEM-Quality Replacement Parts (Plates and Gaskets) HESS supplies OEM-quality replacement plates and gaskets compatible with multiple major heat exchanger brands and models, serving industrial customers needing replacement components.
- Shop Repair, Rebuild & Reconditioning Full-service shop facility for repairing, rebuilding, and reconditioning heat exchangers returned from industrial operations, restoring equipment to operational specifications.
- On-Site Chemical Circulation Cleaning Field-based chemical circulation cleaning service performed at customer sites to remove fouling and deposits from heat exchangers without requiring equipment removal.
- On-Line Tube Cleaning Systems Online tube cleaning technology deployed to remove deposits from condenser and heat exchanger tubes while the equipment remains in operation.
- Shop Ultrasonic and Hydro Blasting Cleaning Industrial ultrasonic and high-pressure hydro blasting cleaning performed at HESS's shop facilities for heat exchangers returned from the field.
- On-Site Plate Heat Exchanger Repair Field service for repairing plate heat exchangers at customer sites, enabling restoration without removal and transportation back to the shop.
- Tank Cleaning, Moving and Repair Industrial tank cleaning, relocation, and repair services supporting plant operations and tank lifecycle management.
- Performance Testing & Optimization Heat exchanger performance testing and operational optimization services to assess efficiency and identify improvement opportunities for industrial customers.
- Specialized Industrial Heating Solutions Steam tracing systems, equipment jacketing, and custom heater systems delivered to industrial customers for process heating applications.
- Flare System Service Inspection, maintenance, and service for industrial flare systems supporting oil & gas and processing operations.
- Plate Pack Storage Storage service for customer plate heat exchanger plate packs to enable faster turnaround and reduce downtime during maintenance cycles.
- Plate Heat Exchanger Training Training programs covering plate heat exchanger operation, maintenance, and troubleshooting for industrial customer personnel.
Quantifiable outcome
- Heat exchangers restored to like-new performance
- +1 more outcomes
Companies that use Heartland Exchanger Solutions and Service Inc. (HESS)
Customer profileSegments5 records
Ideal customer profiles5 records
Heartland Exchanger Solutions and Service Inc. (HESS) technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Heartland Exchanger Solutions and Service Inc. (HESS) partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and supporting.
- Hughes-Anderson Heat Exchangers Inc.coreHESS partners with Hughes-Anderson to provide large process shell and tube heat exchangers. Hughes-Anderson is a TEMA member specializing in 36 inch diameter and larger exchangers, offering bundle replacement and helical baffle licensee holder products.
- API Heat TransfercoreHESS distributes API Heat Transfer products including all sizes of shell and tube exchangers, available off the shelf for quick delivery in various styles. Stock is held in Canada for fast availability.
- WattcosupportingHESS offers Wattco electronic heat exchangers, flange heaters, screwplug heaters, pipe heaters, submersible heaters, and all industrial electrical heating applications.
- QMax IndustriessupportingHESS provides QMax Industries products including steam tracing, equipment jacketing, and tank heating solutions.
- ATB SystemssupportingHESS offers ATB Systems on-line automatic tube cleaning systems (ATCS) brush/scraper type for shell & tube exchangers, automatic backwash systems (ABS) for plate heat exchangers, and field service for setup, testing, and repair.
- WTR EngineeringsupportingHESS provides WTR Engineering on-line automatic tube cleaning systems (ATCS) rubber ball type for shell & tube exchangers, mechanical water filtration, debris filters, water intake screens and rakes, and traveling water and fish recovery screens.
- Optimized Process Furnaces, Inc.supportingHESS offers Optimized Process Furnaces products including direct fired heaters, air preheat systems, waste heat recovery, SCR systems, and field services.
- Aereon / Cimarron EnergysupportingHESS provides Aereon/Cimarron Energy flare systems including elevated and ground flares, liquid burners, ignition control systems and pilots, enclosed combustion systems, thermal oxidizers, ultra-low emissions devices, and vapor and gas recovery systems.
- SGL GroupsupportingHESS offers SGL Group graphite block, plate heat exchangers, shell and tube heat exchangers, PTFE lined columns and piping, corrosion resistant process equipment and vessels, glass fiber-reinforced plastic pipe, and complete HCl plants.
- Orange CleanTechsupportingHESS provides Orange CleanTech online ultra-sonic cleaning for continuous cleaning during process operation, online pipe descaling and debottlenecking, and industrial acoustic cleaning tanks.
- VulcansupportingHESS offers Vulcan innovative anti-scale systems with no salt, chemicals, or maintenance required, completely non-magnetic technology.
- Conceptual Technologies Inc.supportingHESS partners with Conceptual Technologies for on-site chemical circulation cleaning of heat exchangers, vessels, tanks, and towers; off-site chemical circulation cleaning of process equipment; foam chemical cleaning of air coolers; and sales of proprietary chemicals for industrial cleaning.
- ACDEN Tech SonicsupportingHESS partners with ACDEN Tech Sonic for on and off-site ultrasonic cleaning of heat exchangers and other process equipment, including all dirty components on plant sites, suitable for use during shutdowns.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
Heartland Exchanger Solutions and Service Inc. (HESS) competitors and assessment
Company assessmentDirect peers
- HRS Heat Exchangers: Specialist manufacturer of corrugated tube and scraped-surface heat exchangers with an active service and refurbishment business. Comparable to HESS in targeting process industries with fouling-prone and hygienic applications.
- API Heat Transfer: Manufacturer of shell & tube, plate, and air-cooled heat exchangers. HESS both partners with and competes against API Heat Transfer in the Western Canadian industrial market, serving the same O&G, chemical, and power generation customers.
- Hughes-Anderson Heat Exchangers: TEMA-member manufacturer of large process shell & tube heat exchangers (36 inch+ diameter). A channel partner of HESS, Hughes-Anderson directly competes for large-bundle replacement business in Western Canadian refineries and upgraders.
- Funke Heat Exchangers: German manufacturer of plate, shell & tube, and brazed heat exchangers with North American distribution. Overlaps with HESS's product breadth and competes for the same chemical, O&G, and HVAC industrial customer base.
- Barriquand Group: European manufacturer specializing in spiral and plate heat exchangers for aggressive and fouling services. Competes with HESS in chemical, petrochemical, and pulp & paper applications where spiral exchangers are specified.
Broad incumbents
- Xylem (Bell & Gossett): Major hydronics and heat transfer equipment provider with strong service network in commercial HVAC and industrial markets. Competes with HESS in HVAC segment and adjacent industrial fluid handling applications across North America.
- Graham Corporation: US-based designer and manufacturer of heat transfer and condensation equipment serving refineries, petrochemical, and power customers. Competes with HESS on engineered shell & tube solutions and aftermarket service for industrial process clients.
- SPX Heat Transfer (SPX FLOW): Global supplier of heat exchangers and process cooling equipment with service capabilities for O&G, chemical, and power customers. Competes with HESS on engineered heat transfer packages and aftermarket support in industrial markets.
- Alfa Laval: Global leader in plate heat exchangers (including the Tranter and SWEP brands) with broad service network. Competes with HESS on plate & frame new equipment, gaskets, and aftermarket reconditioning for the same industrial verticals.
- Kelvion: Global manufacturer of plate, shell & tube, and brazed heat exchangers with full aftermarket service capability. Competes with HESS across both new equipment sales and field service for industrial customers in oil & gas, chemical, and power generation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Heartland Exchanger Solutions and Service Inc. (HESS) social profiles
Digital presenceHeartland Exchanger Solutions and Service Inc. (HESS) financial estimates
Financial estimateRevenue estimate
Valuation estimate
Heartland Exchanger Solutions and Service Inc. (HESS) leadership team
Management profileNumber of profiles
Profiles5 records
Heartland Exchanger Solutions and Service Inc. (HESS) funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Heartland Exchanger Solutions and Service Inc. (HESS) M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Heartland Exchanger Solutions and Service Inc. (HESS)
What does Heartland Exchanger Solutions and Service Inc. (HESS) do?
HESS designs, supplies, and services industrial heat exchangers, including plate & frame, shell & tube, brazed plate, block-style, spiral, plate & shell, and graphite designs. The company provides OEM-quality replacement parts (plates and gaskets), full shop and on-site repair and reconditioning, advanced cleaning services (chemical circulation, on-line tube cleaning, ultrasonic and hydro blasting), performance testing and optimization, tank cleaning/moving/repair, plate pack storage, specialized industrial heating solutions, flare system service, and plate heat exchanger training to industrial operators across Western Canada.
Is Heartland Exchanger Solutions and Service Inc. (HESS) a public or private company?
Heartland Exchanger Solutions and Service Inc. (HESS) is a private company. It is classified as unknown and is currently operating.
When was Heartland Exchanger Solutions and Service Inc. (HESS) founded?
Heartland Exchanger Solutions and Service Inc. (HESS) was founded in 2016. It employs 1 to 10 people.
Where is Heartland Exchanger Solutions and Service Inc. (HESS) based?
Heartland Exchanger Solutions and Service Inc. (HESS) is headquartered in Fort Saskatchewan, Canada, in the North America region.
How does Heartland Exchanger Solutions and Service Inc. (HESS) make money?
Four revenue lines are on record. New Heat Exchanger Sales are the primary driver. The others are replacement Parts, repair, Reconditioning & Maintenance Services and specialized Industrial Services.
Who are Heartland Exchanger Solutions and Service Inc. (HESS)'s main competitors?
Direct peers on record are HRS Heat Exchangers, API Heat Transfer, Hughes-Anderson Heat Exchangers, Funke Heat Exchangers and Barriquand Group. Broad incumbents are Xylem (Bell & Gossett), Graham Corporation, SPX Heat Transfer (SPX FLOW), Alfa Laval and Kelvion.
Does Heartland Exchanger Solutions and Service Inc. (HESS) have an API?
No public API is recorded for Heartland Exchanger Solutions and Service Inc. (HESS).
What industry is Heartland Exchanger Solutions and Service Inc. (HESS) in?
Heartland Exchanger Solutions and Service Inc. (HESS)'s product category is Industrial Heat Exchanger Services. Its primary akta.pro industry code is IMAHAEAC, Heat Transfer Equipment (Heat Exchangers, Boilers, Condensers), with a secondary code of IMADANAF, Heat Exchangers, Coils & Hydronic HVAC Components. Its NAICS code is 332410 and its SIC code is 3433.