What Hesed House does

Hesed House, legally Public Action to Deliver Shelter, Inc., is a 501(c)(3) tax-exempt nonprofit organization headquartered in Aurora, Illinois. Its mission is to provide emergency shelter, food, clothing, case management, mental health and substance abuse counseling, employment assistance, housing placement, medical and benefits navigation, family reunification support, and child counseling to homeless and at-risk individuals and families in the Fox Valley region. The organization positions itself as a "national model for ending homelessness," delivering an integrated, individualized continuum of services intended to address multiple barriers to housing stability simultaneously rather than a single point intervention.

The organization operates from two co-located facilities on South River Street in Aurora: a shelter and administrative building at 659 South River St and the Hesed Comprehensive Homeless Resource Center for Counseling, Employment and Housing Assistance at 680 South River St. Services are provided free of charge to clients. Program outcomes reported for January–May 2026 include 125 individuals obtaining housing, 67 obtaining employment or job training, 203 successfully addressing medical issues, 169 receiving security deposit/utilities/eviction prevention assistance, 44 obtaining veterans or other benefits, 84 obtaining identification, 38 addressing mental health issues, 36 addressing substance abuse, 28 improving credit or learning budgeting, and 27 family reunifications.

Revenue is generated entirely through charitable giving rather than fees. Streams include individual donations (online, cash, check, money order, stock), corporate employee matching gifts, United Way workplace giving (specifically through Fox Valley United Way for the Family Shelter program), and planned giving via the Legacy of Hope Society (bequests, charitable remainder trusts, life insurance beneficiary designations, and IRA/retirement plan beneficiary designations). The organization states that 87 cents of every donated dollar supports programs and services. Go-to-market is donor-facing: a website, quarterly Hesed Highlights email newsletter, Facebook/Instagram/LinkedIn accounts, a Bonfire merchandise storefront, and community engagement. There is no product technology stack, software platform, or proprietary technology disclosed; the offering is human-delivered social services.

Name

Hesed House

Legal name

Public Action to Deliver Shelter, Inc.

Website

https://hesedhouse.org

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Hesed House is a 501(c)(3) nonprofit in Aurora, Illinois that provides emergency shelter, food, clothing, case management, counseling, employment assistance, and housing placement to homeless and at-risk individuals and families in the Fox Valley region, funded through individual donations, corporate matching, United Way, and planned giving.

Ownership category

akta.pro rank

Product category

Homeless Shelter and Social Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Other Community Housing Services (624229)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industry

Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Homeless shelter services
• Emergency shelter programs
• Housing assistance services
• Case management services
• Humanitarian aid services

Headquarters

HQ city

Aurora

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Individual Donations: Financial contributions from individual donors via online donations, cash, check, money order, and stock gifts. Hesed House accepts credit/debit card donations online or by phone, cash donations at their main building, and appreciated securities.
2. Planned Giving/Legacy Gifts: Bequests through wills or living trusts, charitable remainder trusts, life insurance beneficiary designations, and IRA/retirement plan beneficiary designations through their Legacy of Hope Society program.
3. Corporate Matching: Corporate employee matching gift programs where employers match employee donations. Some companies also match volunteer time.
4. United Way: United Way workplace giving campaigns, specifically through Fox Valley United Way for their Family Shelter program.

Distribution channels2 records

Marketing channels6 records

Core offering

Hesed House provides emergency shelter, food, clothing, and comprehensive case management to homeless and at-risk men, women, and children in Aurora, Illinois. Its services span shelter operations, individualized case management, employment and job training assistance, housing placement and eviction prevention, mental health and substance abuse counseling, veterans and benefits assistance, medical issue resolution, and family reunification — all delivered free of charge to clients.

Product overview

Hesed House is a nonprofit homeless shelter and resource center in Aurora, Illinois. The organization provides shelter, food, clothing, case management, mental health services, employment assistance, and housing support to homeless individuals and families. It operates as a direct service nonprofit rather than a technology product company, offering humanitarian services through its shelter programs and comprehensive homeless resource center.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Shelter Program Provides safe emergency shelter, food, clothing, and basic needs support to homeless men, women, and children in Aurora, Illinois; delivered free of charge to clients in need.
• Hesed Comprehensive Homeless Resource Center (Counseling, Employment and Housing Assistance) Provides individualized case management, counseling (including mental health and substance abuse), employment and job training assistance, housing placement, eviction prevention and utilities assistance, veterans/benefits support, medical issue resolution, credit and budgeting help, and family reunification services to homeless and at-risk individuals and families; delivered free of charge.
• Family Shelter Program Family-focused shelter program supporting homeless families, specifically funded and supported through Fox Valley United Way workplace giving campaigns where donors can designate gifts using Hesed House's legal name Public Action to Deliver Shelter, Inc. or EIN 36-3285644.

Quantifiable outcome

• 125 individuals obtained housing (Jan-May 2026)
• +5 more outcomes

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Fox Valley United WaycoreGTM or Marketing PartnerFox Valley United Way is a key community partner specifically supporting Hesed House's Family Shelter program through workplace giving campaigns. Donors can designate gifts through United Way using the organization's legal name 'Public Action to Deliver Shelter, Inc.' or EIN 36-3285644.

Scale indicators11 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Feeding America: National hunger-relief network with comparable donor-funded nonprofit model and food distribution stack. Broader incumbent that complements Hesed House's food services but operates at vastly larger scale.
• Habitat for Humanity International: Global affordable housing nonprofit; comparable housing-stability mission and broad donor base, but centered on homebuilding rather than emergency shelter. Operates as a much larger incumbent with affiliate model.
• Goodwill Industries International: National nonprofit with workforce development, job training, and social enterprise operations serving disadvantaged populations. Comparable employment/job training track within Hesed House's stack, but broader portfolio and revenue mix.

Direct peers

• Coalition for the Homeless: NYC-based organization operating shelter programs, job training, and housing placement for homeless families. Comparable integrated service stack and 'pathway out of homelessness' framing to Hesed House.
• Mercy Housing: National nonprofit providing affordable housing and supportive services for low-income and homeless families. Comparable population and housing-placement mission, with broader emphasis on permanent housing rather than emergency shelter.
• The Salvation Army: Largest U.S. faith-based direct-service nonprofit operating emergency shelters, transitional housing, food, and addiction recovery programs. Directly comparable to Hesed House in core shelter + social services stack, though at vastly larger national scale.
• DuPage PADS: Suburban Chicago-area (DuPage County) emergency shelter and housing stabilization nonprofit with a comparable 'shelter plus case management' model. Most directly comparable peer by geography, scale, and program design.
• Volunteers of America: National nonprofit operating emergency shelters, transitional and permanent supportive housing, plus workforce development and behavioral health services. Highly comparable service mix and target population to Hesed House.
• Catholic Charities USA: National network of parish- and diocesan-based agencies delivering emergency shelter, housing, food, counseling, and case management. Closely mirrors Hesed House's integrated, faith-rooted, multi-barrier service model across local affiliates.

Others

• National Alliance to End Homelessness: National advocacy and policy organization focused on systemic solutions to homelessness. Not a direct service provider, but relevant as a sector peer shaping funder priorities and the policy environment in which Hesed House operates.

Market position

Strengths3 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/150320446146
• LinkedInlinkedin.com/company/hesed-house
• Instagraminstagram.com/hesed_house

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hesed House