Global Travel Solutions Agency For Travel And Tourism

What Global Travel Solutions Agency For Travel And Tourism does

Global Travel Solutions (GTS), founded in 1987 as part of the Saeed Raddad Group, is a Saudi Arabia-based travel management company headquartered in Dammam and operating five offices across the Kingdom (Dammam, Dhahran with a dedicated Saudi Aramco presence, Riyadh, and Jeddah). The company serves four primary customer segments: corporate and multinational clients, government ministries and entities requiring VIP protocol handling, leisure travelers, and MICE event organizers, and additionally operates inbound destination management (DMC) and a franchise program. Its service portfolio spans air ticketing, hotel booking, visa assistance, travel insurance, cruise booking, chauffeur services, and full itinerary management, supported by a 24/7 contact centre at the Dammam headquarters.

GTS runs a proprietary technology stack organized as a platform-plus-modules architecture. The core is an in-house B2B portal serving 860 travel partners globally with access to 500,000+ hotels in 80+ countries, 500+ airlines, and 200+ DMC partners. Corporate clients are served through the Corporate Self Booking Tool (CSBT), Electronic Travel Order (ETO), Electronic Invoice, Travel Expense Management, and MIS & Reporting modules, with ERP integration, multi-level approval workflows, and policy-compliance enforcement. The technology surface is described in conventional enterprise workflow terms, with only a single reference to AI-powered client support and no disclosed AI/ML research, patents, or proprietary models.

The business model is asset-light and transaction-based. Revenue is generated primarily through service fees, transaction commissions on airline and hotel bookings, and supplier markups across corporate, leisure, MICE, DMC, and government engagements, with additional franchise fees from licensed operators and subscription or transaction revenue from B2B portal partners. Pricing is quote-based and negotiated per client, with multi-year enterprise contracts on the corporate side, pay-as-you-go on the leisure side, and project-based pricing for MICE. Go-to-market combines direct enterprise field sales through Key Account Managers, a self-serve online booking channel for corporate travelers, a B2B portal for travel partners, and a franchise model for geographic expansion.

Name

Global Travel Solutions Agency For Travel And Tourism

Legal name

Global Travel Solutions for Travel and Tourism

Website

https://gts.travel

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Global Travel Solutions is a Saudi Arabia-based travel management company serving corporate, government, leisure, and MICE clients through five domestic offices, a proprietary B2B portal serving 860 partners, and modular corporate booking and expense technology.

Ownership category

akta.pro rank

Product category

Travel Management Services

NAICS

Travel Agencies (561510), Tour Operators (561520)

SIC

Transportation Services (4700)

akta.pro industry

PRIMARYTHAKACAB

Online/Hybrid Corporate Travel Agencies (Self-Booking + Support)

Travel & Hospitality/Travel Agencies, Tour Operators & OTAs/Corporate Travel Agencies & TMCs

SECONDARYTHALAGAD

Online Booking Tools (OBT) & Corporate Booking UX

Travel & Hospitality/Travel Technology & Distribution Services/Travel Agency & TMC Technology (Mid/Back Office, CRM, Duty of Care)

SECONDARYTHAKAMAE

Duty of Care, Risk Management & Traveler Tracking

Travel & Hospitality/Travel Agencies, Tour Operators & OTAs/Corporate Travel Management Services

SECONDARYBPAMAIAI

Corporate Travel & Expense Booking Platforms

Business & Public Services/Web, Mobile & Digital Platforms/Travel, Mobility & Booking Platforms

SECONDARYTHAKANAC

Travel Policy, Approval & Compliance Software

Travel & Hospitality/Travel Agencies, Tour Operators & OTAs/Travel Management Software Solutions

Keywords

• Corporate travel management
• Leisure holiday packages
• Destination management services
• MICE event management
• Government travel services

Headquarters

HQ city

Dammam

HQ country

Saudi Arabia

HQ region

Middle East

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Corporate Travel Management Services: Full-service corporate travel management including ticketing, itinerary planning, hotel booking, and travel policy compliance. Revenue generated through service fees, transaction fees, and commissions from airline and hotel bookings.
2. Leisure & Holiday Packages: Personalized, custom-made holiday packages to destinations across the globe including flights, hotels, tours, activities, and travel insurance. Revenue from package pricing and service markups.
3. Destination Management (DMC): Inbound tourism services for Saudi Arabia including tours, excursions, visa processing, and travel arrangements for international tourists. Revenue from tour packages and service fees.
4. MICE & Events Management: Meetings, Incentives, Conferences, and Exhibitions services including venue sourcing, transportation, branding, and on-site support. Revenue from service fees and commission on venue and supplier bookings.
5. Government Travel Services: Specialized travel management for government ministries and entities with VIP protocol handling and custom service solutions. Revenue through negotiated service contracts.
6. Franchise Operations: GTS franchise model allowing independent operators to establish GTS-branded travel agencies with access to booking systems, supplier rates, and brand support. Revenue from franchise fees.
7. B2B Portal Access: Technology platform providing 860 travel partners access to GTS booking infrastructure, hotel inventory, and airline booking capabilities. Revenue from partner subscription or transaction fees.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Global Travel Solutions (GTS) is a full-service travel management company that arranges corporate, government, leisure, and VIP travel services. It books flights, hotels, cruises, visas, and insurance through a proprietary B2B portal serving 860 travel partners, and delivers corporate travel with policy compliance, expense management, and dedicated Key Account Managers across offices in Dammam, Dhahran, Riyadh, and Jeddah.

Product overview

Global Travel Solutions operates a platform-plus-modules architecture offering comprehensive travel management services. The core offerings include Corporate Travel Management, Retail & Leisure Travel, Destination Management (DMC), Government Travel Management, and MICE & Events. The technology portfolio is anchored by the proprietary GTS B2B Portal and Corporate Self Booking Tool (CSBT), supplemented by Electronic Travel Order (ETO), Electronic Invoice, Travel Expense Management, and MIS & Reporting modules. Additional services include Travel Insurance, Visa Assistance, VIP Concierge Services, and Cruise booking. The company serves corporate clients, individual travelers, government entities, and franchise partners through a global network of 500+ airlines, 600,000+ hotels & resorts, and 200+ destination management companies.

Differentiator

Problem solved

Functional benefit

Products and services

• Corporate Travel Management End-to-end business travel management including itinerary planning, ticketing, hotel booking, policy compliance, multi-level approval workflows, and MIS reporting for corporate clients.
• Retail & Leisure Holiday Packages

Quantifiable outcome

• Access to 500+ airlines and 600,000+ hotels through global supplier network
• +2 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

One partnership is on record.

• Saeed Raddad Group (SRG Group)coreOthers · 1 January 1987GTS is a part of the Saeed Raddad Group, a diversified conglomerate with nearly 40 years of business operations in Saudi Arabia. The group established GTS in 1987 as a full-service travel management company. SRG has aligned its investment philosophy to support Saudi Arabia's Vision 2030 and operates across multiple sectors including travel and tourism.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Regional players

• dnata Travel: dnata Travel is a Dubai-headquartered travel management company with strong Middle East corporate and government client base, part of the Emirates Group. Comparable to GTS as a regional TMC operating in the GCC.
• Tas-Hnee Travel and Tourism / Rawasi Tourism (Saudi travel agencies): Tas-Hnee is a Saudi travel and tourism agency offering corporate, government and leisure travel with regional offices. Comparable to GTS as a Saudi-domestic TMC peer competing for similar local corporate accounts.

Broad incumbents

• FCM Travel: FCM is the global corporate travel division of Flight Centre Travel Group, serving multinational clients with proprietary technology and 24/7 support. Comparable to GTS on corporate TMC, OBT and global servicing model.
• BCD Travel: BCD Travel is a global corporate travel management company serving large multinational clients across 100+ countries, with proprietary technology and meetings services. Comparable to GTS's corporate TMC, MICE, and proprietary tech stack.
• SAP Concur: SAP Concur is the enterprise standard for corporate travel, expense and invoice management, widely used by large organizations. Comparable to GTS's Travel Expense Management and Electronic Invoice modules.
• American Express Global Business Travel (Amex GBT): Amex GBT is the world's largest publicly traded corporate travel management company, serving multinational clients with global OBT, expense and meetings solutions. Comparable to GTS as a corporate TMC, though operating at much larger scale and global scope.
• CWT (formerly Carlson Wagonlit Travel): CWT is a long-established global corporate travel management platform serving enterprises and governments with booking, expense, and meetings solutions. Comparable to GTS as a corporate/government TMC, though globally distributed.

Direct peers

• Almosafer: Almosafer is Saudi Arabia's flagship online and corporate travel platform (part of Seera Group), offering flights, hotels, holidays and corporate travel management across the kingdom. It is the most direct head-to-head competitor to GTS in Saudi corporate and leisure travel.
• Seera Group Holding (Al Tayyar Travel): Seera Group is the largest Saudi-listed travel conglomerate, operating consumer travel (Almosafer), corporate travel (Almosafer Business), and destination services. Comparable to GTS as a multi-vertical Saudi travel management group.

Emerging players

• Navan (formerly TripActions): Navan is a corporate travel and expense SaaS platform combining booking, card and expense for businesses globally. Comparable to GTS's CSBT and travel-expense modules, though operating as a pure-tech challenger.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/gts-ksa

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Global Travel Solutions Agency For Travel And Tourism