Intruck Sp Z O O

What Intruck Sp Z O O does

Intruck Sp. z o.o. is a privately held, authorized commercial-vehicle dealer and service group headquartered in Karpin near Warsaw, Poland, with a second authorized service center in Radom. The company distributes new and used Volvo Trucks (FH16, FH, FMX, FM, FE, FL) and Renault Trucks (T High, T, C, K) on a per-unit basis, alongside Wielton trailers and semitrailers, and operates a multi-module aftermarket platform spanning authorized warranty and post-warranty maintenance, original parts and accessories (new, used, and refurbished), accident repairs with frame straightening and chassis-geometry equipment (HAWEKA AXIS 4000, JOSAM Laser AM), 24/7 mobile roadside assistance under the Volvo Action Service and Renault Trucks 24/7 programs, and recurring service contracts (Volvo Service Contracts, Renault Start&Drive with Predict telematics). It is part of the PZU S.A. repair network for cashless insurance settlements.

The customer base consists of Polish commercial fleet operators in long-haul freight, regional distribution, construction logistics, and passenger-bus transport, with heavy geographic concentration in central Poland (Mazowieckie voivodeship) and access to customers across the country via the 24/7 hotline and on-site Volvo and Renault Trucks Polska commercial offices located at the Karpin branch. All staff — approximately 50+ employees — are trained through Volvo and Renault Trucks Academy programs, and both service centers hold GVS (Genuine Volvo Service) certification alongside ISO 9001:2008 quality management audited by Lloyd's Register Quality Assurance.

Revenue is generated across seven streams: one-time new vehicle sales, one-time used vehicle sales, recurring maintenance and service contracts, one-time parts sales, professional-service accident repairs, per-call 24/7 roadside assistance and towing, and managed financial services via VFS. The company sells and services competitor brands on the aftermarket side but distributes only Volvo, Renault, and Wielton at the OEM level. Distribution is exclusively direct, through named field sales representatives at each branch, with no e-commerce or intermediary channels for core offerings.

Name

Intruck Sp Z O O

Legal name

Intruck Sp. z o.o.

Website

https://intruck.pl

Company type

Private

Founded year

2004

Operating status

Operating

Short description

Intruck Sp. z o.o. is a privately held, authorized Volvo Trucks and Renault Trucks dealer and service group operating two service centers in central Poland (Karpin near Warsaw and Radom), serving commercial fleet operators with new and used vehicle sales, authorized maintenance, original parts, accident repairs, 24/7 roadside assistance, and recurring service contracts.

Ownership category

akta.pro rank

Product category

Commercial Vehicle Dealership and Authorized Service

NAICS

Other Motor Vehicle Dealers (4412), Motor Vehicle Supplies and New Parts Merchant Wholesalers (42312), Automotive Parts, Accessories, and Tire Retailers (4413)

SIC

Retail-Auto Dealers & Gasoline Stations (5500), Wholesale-Motor Vehicle Supplies & New Parts (5013), Wholesale-Motor Vehicles & Motor Vehicle Parts & Supplies (5010)

akta.pro primary industry

Commercial/Fleet Tire Sales & Service (Truck/Bus/OTR) (TLAKADAB)

akta.pro secondary industries

Tires, Wheels & Retread Supply Distribution (TLAKAOAD), Tire Distribution & Wholesale (Regional/Local Supply) (TLAKADAH)

Keywords

• Commercial vehicle dealership
• Truck servicing
• Accident repairs
• Spare parts supply
• Roadside assistance

Headquarters

HQ city

Karpin

HQ country

Poland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. New Commercial Vehicle Sales: Sales of new Volvo Trucks, Renault Trucks, and Wielton trailers and semitrailers through authorized dealership offices located at both Karpin and Radom branches. Revenue is generated on a per-unit transaction basis.
2. Used Commercial Vehicle Sales: Resale of pre-owned trucks, trailers, and semitrailers. Revenue generated on a per-transaction basis.
3. Authorized Maintenance and Repair Services: Warranty and post-warranty repairs, periodic inspections, preventive maintenance, and custom service scheduling for commercial vehicle fleets. Includes contractual service programs (Volvo Service Contracts, Renault Start&Drive contracts). Revenue generated per service event or under multi-year service contracts.
4. Original Parts and Accessories Sales: Sale of new, used, and refurbished original parts and accessories for Volvo Trucks and Renault Trucks vehicles. Both individual parts and kits are sold. Also includes Wielton trailer parts.
5. Accident Repair Services: Comprehensive accident repairs for trucks, buses, trailers, and semitrailers. Includes frame straightening, chassis geometry correction, and complete accident restoration. Intruck operates as part of the PZU S.A. repair network and handles cashless settlements with most insurance companies.
6. 24/7 Roadside Assistance and Towing: Round-the-clock TIR roadside assistance including mobile service (Volvo Action Service, Renault Trucks 24/7) and towing of damaged commercial vehicles to Intruck's facilities. Revenue is generated per service call.
7. VFS Financial Services: Vehicle Financial Services (VFS) offered through in-branch financial services departments for new and used vehicle financing and leasing solutions.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Intruck Sp. z o.o. is an authorized commercial vehicle dealership and service center operating two facilities (Karpin near Warsaw and Radom) in central Poland. The company sells new Volvo Trucks and Renault Trucks models and Wielton trailers and semitrailers, resells used commercial vehicles, and provides authorized warranty and post-warranty maintenance, repairs, original parts and accessories, accident damage repairs including frame straightening and chassis geometry, 24/7 mobile roadside assistance and towing, fleet service contracts, and vehicle financing (VFS).

Product overview

Intruck Sp. z o.o. is an authorized dealer and service center for Volvo Trucks and Renault Trucks in central Poland, operating since 2004. The company's product portfolio centers on a multi-brand offering architecture comprising new and used truck sales across Volvo (FH16, FH, FMX, FM, FE, FL) and Renault (T High, T, C, K) model lines, supplemented by Wielton trailer and semitrailer sales (box curtains, tippers, volume combinations, box vans, container trailers, low-bed, roll trailers). Services are organized as interconnected modules including authorized maintenance and repairs, original parts and accessories sales, accident damage repairs with frame straightening and geometry inspection, 24/7 roadside assistance, and branded service contracts (Volvo service contracts with uptime monitoring; Renault Start&Drive contracts with Predict real-time monitoring). The unified service platform enables comprehensive fleet management support across both truck brands and trailer brands, with all services delivered through two strategically located facilities in Karpin (near Warsaw) and Radom.

Differentiator

Problem solved

Functional benefit

Products and services

• New Volvo Trucks (model range FH, FH16, FM, FMX, FE, FL)

Quantifiable outcome

• Both locations ranked #1 and #2 in Poland among Volvo Trucks and Renault Trucks authorized service centers in 2024
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Renault Trucks PolskacoreChannel Partner/ Reseller/ Distributor · 1 January 2013Renault Trucks authorized service partnership established in 2013. Intruck's Karpin and Radom service centers became Authorized Trucks Service Centers for both Volvo and Renault Trucks. Renault Trucks Polska commercial office is also located on Intruck's Karpin premises.
• Volvo Trucks Polska Sp. z o.o.coreChannel Partner/ Reseller/ Distributor · 1 March 2004Intruck operates as an authorized Volvo Trucks dealer and service provider. The partnership began on March 1, 2004, with Intruck assuming the service operations previously conducted by Volvo Polska in Warsaw and Radom, continuing service sales and spare parts operations uninterrupted since 1995. Volvo Trucks Polska commercial office is located on Intruck's Karpin premises.
• PZU S.A.coreStrategic or Co-development PartnerIntruck belongs to the PZU S.A. repair network, handling cashless accident settlements for commercial vehicles. The partnership covers the full accident repair workflow: damage notification, inspection, Audatex damage calculation, repair execution, and insurance settlement. Intruck also works with most other Polish insurance companies for cashless accident repairs.
• Wielton S.A.coreChannel Partner/ Reseller/ DistributorAuthorized sales and service partner for Wielton trailers and semitrailers. Intruck sells new Wielton products including box, curtain-side, tipper, van, low-loader, and container trailers. Full warranty and post-warranty service, periodic inspections, and original parts for Wielton vehicles are available at both Intruck locations.
• Lloyd's Register Quality AssuranceminorOthersExternal auditor for ISO 9001:2008 quality management system certification. Regular audits conducted to maintain certification standards.
• Volvo Academy / Renault Trucks AcademycoreStrategic or Co-development PartnerAll 50+ Intruck employees are covered by ongoing training programs under Volvo and Renault Trucks Academy, ensuring staff maintain current technical knowledge and service standards aligned with manufacturer specifications.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Euromaster: European commercial vehicle tire, maintenance, and fleet service network owned by Michelin. Overlaps with Intruck's truck service and roadside-assistance offering but at broader geographic scale across multiple geographies.
• Scania: Major European heavy truck manufacturer operating its own authorized dealer and service network. Competitor to Volvo and Renault in Intruck's served product segments, with comparable dealer-network economics.
• MAN Truck & Bus: TRATON-owned heavy commercial vehicle manufacturer with a dedicated dealer and service network across Europe. Competes with Volvo and Renault in the same heavy-truck segments Intruck serves.
• Volvo Trucks: OEM whose brand and dealer network Intruck operates within; Volvo Trucks Polska's commercial office is hosted on Intruck's Karpin premises. Same industry and broad product line, but operates upstream as manufacturer rather than as authorized dealer/service point.
• Renault Trucks: Volvo Group-owned truck OEM and Intruck's second authorized brand; Renault Trucks Polska's commercial office is also located at Intruck's Karpin facility. Same industry and value chain level upstream of Intruck's dealer/service operations.

Direct peers

• Krone Trailer Group: Major European trailer manufacturer competing with Wielton in the same product categories (curtainsiders, tippers, box vans) that Intruck sells and services. Comparable through shared aftermarket parts, service contracts, and dealer-network economics.
• Schmitz Cargobull: European trailer and semitrailer manufacturer with a large dealer/service network. Comparable to Intruck as a producer of the box, curtain, tipper, and low-bed trailers that Intruck distributes and services through its Wielton-authorized offering.
• TIP Group: Pan-European provider of trailer leasing, rental, and maintenance services with extensive workshop network. Comparable business model to Intruck's combined sales/service/parts offering for commercial vehicle fleets.
• Inter Cars S.A. Largest independent auto parts distributor in Poland and Central Europe, supplying repair shops and fleet operators. Directly comparable to Intruck's parts and accessories distribution business across heavy commercial vehicles.

Others

• Wielton S.A. Polish trailer and semitrailer manufacturer and Intruck's strategic supply partner. Not a direct competitor but the upstream counterpart whose box, tipper, curtain, and low-loader products Intruck distributes and services in central Poland.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/intruckserwis

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intruck Sp Z O O