Hot Springs Police Department

What Hot Springs Police Department does

The Hot Springs Police Department is a municipal law enforcement agency operating under the City of Hot Springs government in Hot Springs, Arkansas, with 501-1000 employees. It is led by Police Chief Chris Chapmond and Assistant Police Chief Mark Davis and is organized into two main bureaus — Field Operations and Support Operations — covering Criminal Investigations, Special Investigations/Drug Task Force, Traffic Enforcement, Patrol, Nuisance Abatement, the 911 Communications Center, and the Police Records Division. The department also operates the John Seales Animal Services Center at 319 Davidson Drive as a sub-entity, providing animal control, adoptions, pet licensing, microchipping, rabies clinics, and stray animal pickup for both city residents and unincorporated Garland County.

Core technology infrastructure consists of the 911 Communications Center for emergency dispatch and the Police Records Division for records management; the public-facing website is built on CivicPlus with Google reCAPTCHA for form protection, and there is no documented public API or partner integration. Distribution to the public occurs through 911 emergency dispatch, a non-emergency phone line (501-321-6789), online reporting, in-person visits, and the Animal Services shelter. Marketing and community engagement run through the City of Hot Springs channels: the cityhs.net website, Facebook, Twitter, YouTube, Instagram, Nextdoor, Flickr, City12 TV, and the Notify Me alert system.

The department is fully tax-funded through the City of Hot Springs municipal budget; no direct revenue is generated from citizens for police services. It is a government entity, not a commercial enterprise, and therefore has no pricing model, no fundraising history, and no ownership structure beyond its parent municipality. Customer segments are geography-defined: primary service is to Hot Springs city residents, with secondary service to visitors/tourists and Garland County residents (for animal control). The only documented external partnership is with PetFinder.com for adoption listings of animals housed at the Animal Services Center.

Name

Hot Springs Police Department

Legal name

City of Hot Springs

Website

https://cityhs.net

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Municipal law enforcement agency serving Hot Springs, Arkansas residents and visitors through patrol, criminal investigations, traffic enforcement, 911 communications, and community policing, funded through city taxes and operating an Animal Services sub-entity for Garland County.

Ownership category

akta.pro rank

Headquarters

HQ city

Hot Springs Village

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Tax-funded municipal services: As a city government department, the Hot Springs Police Department is funded through municipal taxes and city budget allocations. No direct revenue is generated from citizens for police services. The department operates under the City of Hot Springs government structure.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Hot Springs Police Department is a municipal law enforcement agency that provides patrol services, criminal investigations, traffic enforcement, special operations, drug enforcement, and 24/7 911 emergency dispatch for the City of Hot Springs, Arkansas. It also operates the John Seales Animal Services Center, which offers animal sheltering, adoptions, lost pet recovery, microchipping, rabies clinics, and nuisance wildlife control.

Product overview

The Hot Springs Police Department is a municipal law enforcement agency offering core public safety services through its patrol, criminal investigations, traffic enforcement, and special operations divisions. The department also operates the John Seales Animal Services Center as a sub-unit providing animal control and shelter services. Supporting infrastructure includes a 911 Communications Center and specialized units for nuisance abatement and drug enforcement. The department's technology infrastructure is built on a CivicPlus-powered website with no documented public API.

Differentiator

Problem solved

Functional benefit

Products and services

• Hot Springs Police Department
• Animal Services (John Seales Animal Services Center)
• 911 Communications Center
• Nuisance Abatement Program
• Special Investigations / Drug Task Force

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• PetFinderminorOthersThe John Seales Animal Services Center, a sub-entity of the Hot Springs Police Department, lists available pets on PetFinder.com for adoption visibility.

Scale indicators1 record

Recent moves3 records

Expansion highlights3 records

Regional players

• Bentonville Police Department: Municipal police department in Bentonville, Arkansas. Comparable as another mid-sized Arkansas municipal police agency operating within the same state regulatory environment and serving a similar city-size footprint.
• Fort Smith Police Department: Municipal police department in Fort Smith, Arkansas. Comparable as a similarly sized Arkansas city police agency with a comparable mix of patrol, investigations, and special operations functions.
• Little Rock Police Department: Municipal police department serving Little Rock, the Arkansas state capital. Comparable as a mid-to-large Arkansas municipal police agency operating under the same state regulatory framework and serving a similar urban jurisdiction profile.

Broad incumbents

• Las Vegas Metropolitan Police Department: Large municipal police department serving a heavily tourism-driven jurisdiction. Comparable in the dimension that visitor flow materially shapes service demand, even though the scale and metropolitan scope are much larger than Hot Springs PD.
• Orlando Police Department: Municipal police department serving Orlando, Florida — another major tourism destination. Comparable in handling elevated visitor volume, event policing, and convention-area public safety demands analogous to Hot Springs' tourism profile.

Direct peers

• Garland County Sheriff's Office: County-level law enforcement covering Garland County, including unincorporated areas around Hot Springs. Already coordinates with the Hot Springs PD on animal services, making it a directly comparable jurisdiction-mate and operational peer.
• Tulsa Police Department: Municipal police department serving Tulsa, Oklahoma. Comparable as a similarly scaled mid-sized city police agency in a neighboring state with an analogous divisional structure (patrol, investigations, special operations).

Others

• Hot Springs National Park (NPS Law Enforcement): Federal law enforcement presence within Hot Springs National Park. Comparable as a co-located public-safety entity sharing responsibility for visitor and resident safety in the same geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xtwitter.com/HOTSPRINGSGOV
• YouTubeyoutube.com/channel/UCvSlS0dSXw_50XhzT9E_kMA
• Facebookfacebook.com/cityofhotsprings
• Instagraminstagram.com/hotspringsgov
• LinkedInlinkedin.com/company/city-of-hot-springs-ar

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hot Springs Police Department