EXPERTISE SANTE

What EXPERTISE SANTE does

EXPERTISE SANTE, operating under the legal name Centre d'expertise en santé de Sherbrooke (CESS), is a Quebec-registered non-profit organization founded in 2004 and headquartered in Sherbrooke. It operates as a healthcare knowledge-dissemination body that develops, validates, and deploys clinical assessment instruments (notably SMAF, SMAF-social, PRISMA-7 and ISO-SMAF) originally developed at Université de Sherbrooke, alongside training programs, practice communities and consulting services aimed at clinicians, care teams, and healthcare institutions across Quebec.

The organization's product surface rests on three pillars. First, the iSMAF software and the broader SMAF methodology, which is one of only two tools formally validated by Quebec's MSSS for assessing resident autonomy in private residences (RPA). Second, the MSI platform (Méthodes de soins informatisées), a web-based collaborative workspace launched in 2006 and migrated to Version 3 in 2022, used by over 50 Quebec healthcare institutions to author, share and update care-method content. Third, a recurring knowledge-dissemination layer comprising the RVAC annual conference (since 2012), the practice communities (Pratiques exemplaires SMAF, PRISMA), and the Musclez vos méninges! 2.0 cognitive stimulation toolkit released in 2024.

The business model is non-profit and anchored in the Quebec public health ecosystem. Revenue mechanics are not publicly disclosed but appear to combine MSSS-aligned program funding, institutional training and licensing fees for SMAF/MSI content, paid consulting mandates, and conference/event revenues. Customer concentration is entirely within Quebec's healthcare institutional network, and the leadership team — Director General Yves Parent, President Daniel Lacombe, VP Yves Labrie, and Treasurer Sylvain Durocher (DG, Sherbrooke Innopole) — reflects close ties to both Université de Sherbrooke and the Sherbrooke-area CIUSSS ecosystem.

Name

EXPERTISE SANTE

Legal name

Centre d'expertise en santé de Sherbrooke

Website

https://expertise-sante.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

EXPERTISE SANTE (CESS) is a Sherbrooke-based Quebec non-profit, founded 2004, that develops and disseminates SMAF-based clinical assessment tools, the MSI collaboration platform, training programs, and the RVAC conference for healthcare institutions across Quebec.

Ownership category

akta.pro rank

Product category

Healthcare Knowledge Dissemination and Clinical Assessment Services

NAICS

Management, Scientific, and Technical Consulting Services (5416), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Management Consulting Services (8742), Services-Nursing & Personal Care Facilities (8050)

akta.pro industry

PRIMARYHLADALAJ

Home Safety, Accessibility & Aging-in-Place Modification Coordination

Healthcare & Life Sciences/Elder Care & Long-Term Care/Senior Care Coordination & Case Management (Geriatric Care Management)

SECONDARYEDAAAMAL

Caregiving, Aging-in-Place & Home Safety Education (For seniors & family caregivers)

Education/Adult & Continuing Education/Adult Learning for Seniors (Third Age / Lifelong Learning Institutes)

Keywords

• Functional autonomy assessment
• Care procedure platform
• Healthcare professional training
• Clinical assessment tools
• Geriatric care consulting

Headquarters

HQ city

Sherbrooke

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Training and Formation Services: Revenue from traditional and online training programs, including certification for SMAF tools and the Musclez vos méninges animation training.
2. Software Licensing (iSMAF): iSMAF software for private accommodation sector with mandatory training for tool usage and navigation.
3. MSI/OCP Platform Subscription: Subscription-based access to the Online Care Procedures platform offering nearly 1,000 evidence-based care methods for healthcare institutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

EXPERTISE SANTE disseminates a proprietary ecosystem for assessing functional autonomy in older adults, anchored by the SMAF methodology and its derivatives (ISO-SMAF, PRISMA-7). It commercializes the iSMAF software, the MSI online care-procedure platform, training programs, consulting services, and the annual RVAC event for healthcare institutions, residential accommodation providers, and community organizations in Quebec.

Product overview

EXPERTISE SANTE operates as a health knowledge dissemination organization offering a portfolio of interconnected products and services. Its core offerings include La Démarche SMAF (a clinical methodology with the iSMAF software for autonomy assessment in housing facilities) and the MSI platform (Méthodes de soins informatisées) providing computerized care procedures. The organization also delivers the annual RVAC conference, the Musclez vos méninges! 2.0 cognitive vitality program, communities of practice, online and traditional training, event organization, and advisory services. These offerings share a common focus on improving health and social services practices through evidence-based tools and continuous professional development.

Differentiator

Problem solved

Functional benefit

Brands

• Démarche SMAF: A clinical approach for the private accommodation sector focused on autonomy support, including PRISMA-7, SMAF, SMAF-Social, TAI, and ISO-SMAF tools, supported by the iSMAF software platform.
• Méthodes de soins informatisées (MSI)
• Rendez-vous de l'amélioration continue (RVAC)
• Musclez vos méninges! 2.0

Products and services

• La Démarche SMAF
• iSMAF Software
• MSI / OCP Platform
• RVAC Event (Rencontres de valorisation de l'autonomie et des soins)
• Musclez vos méninges! 2.0
• Training Programs
• Consulting Services
• Communities of Practice

Quantifiable outcome

• RVAC showcases 20+ innovative projects annually from across Quebec's healthcare network
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• CREGÉS (Centre de recherche et d'expertise en gérontologie sociale)coreStrategic or Co-development PartnerStrategic partnership with CREGÉS to offer animation training for the Musclez vos méninges! 2.0 cognitive vitality program. CREGÉS is a research and expertise center in social gerontology providing scientific validation and expertise for the program.
• Université de SherbrookecoreStrategic or Co-development PartnerBoard representation from Université de Sherbrooke (Vice-rectrice à la recherche, Doyen of Faculty of Medicine and Health Sciences, and Director of Bureau de la valorisation et des partenariats). Academic partnership for knowledge development and validation.
• CIUSSS de l'Estrie-CHUScoreStrategic or Co-development PartnerMajor institutional partner with multiple board representatives including the Deputy Director of Legal and Public Affairs and Director of Quality, Ethics, Performance and Partnership. Key healthcare network partner.
• Sherbrooke InnopoleminorStrategic or Co-development PartnerRegional economic development organization. Treasurer of CESS board is Director General of Sherbrooke Innopole.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• MEDITECH: Healthcare information systems vendor serving hospitals and integrated delivery networks including Canadian institutions. Comparable as a clinical system provider that competes for IT budget within the same Quebec CIUSSS/CIUSSS customer base, though focused on acute care EHR rather than LTC/RPA assessment.
• PointClickCare: Canadian-headquartered health technology platform providing electronic health records, care coordination, and analytics for the senior care and post-acute markets across North America. Comparable as a software vendor serving the same RPA/LTC customer base, but operates at much larger scale across a broader geographic footprint.
• Oracle Health (formerly Cerner): Global health IT platform providing EHR, population health, and care coordination systems to health systems and government health authorities. Comparable as a provider of clinical and care-coordination infrastructure that could integrate or compete with CESS's assessment tools at the institutional level.
• Netsmart Technologies: US health IT provider serving post-acute, behavioral health, senior living, and home care providers with EHR and care coordination solutions. Comparable as a platform vendor serving overlapping senior care and post-acute care customer segments, though at materially larger scale and with broader clinical modules.
• WellSky: US-based health and community care technology provider spanning post-acute, home health, hospice, and behavioral health. Comparable as a care-coordination and assessment platform serving the same downstream customer segments (LTC, home care, residential facilities), though at significantly larger enterprise scale.

Others

• Secteur des résidences privées pour aînés - associations (e.g., AQESSS, RQRA): Quebec associations representing RPA operators and health/social services institutions. Comparable as adjacent ecosystem participants that shape policy and certification frameworks in which CESS's tools are mandated, but they are industry associations rather than software/assessment providers.

Emerging players

• AlayaCare: Canadian home and community care software platform with strong Quebec and broader Canadian presence, offering scheduling, clinical documentation, and family portals. Comparable as a software vendor serving home and community-based care providers in the same regional ecosystem, though focused on home care delivery rather than facility-based autonomy assessment.

Direct peers

• interRAI: International research collaborative that develops standardized clinical assessment instruments (RAI-MDS, interRAI Home Care, interRAI LTCF) for elderly and vulnerable populations. Directly comparable to CESS in that both organizations build, validate, and license proprietary assessment tools used to coordinate care across long-term care, home care, and residential settings globally.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/showcase/m%C3%A9thodes-de-soins-informatis%C3%A9es

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EXPERTISE SANTE