Glass Door Homeless Charity

Name

Glass Door Homeless Charity

Legal name

Glass Door Homeless Charity

Website

https://glassdoor.org.uk

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Homeless Shelter Services

NAICS

Community Housing Services (62422), Temporary Shelters (624221), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC)

Keywords

• Homeless shelter services
• Emergency night shelter
• Casework support services
• Community fundraising programs
• Charity advisory services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Individual Donations: One-off and regular donations from individuals who support the charity's mission to end homelessness in London.
2. Corporate Partnerships: Charity of the Year partnerships, employee fundraising programs, and corporate donations from businesses in London.
3. Trusts and Foundations: Grant funding from charitable trusts and foundations that support homelessness initiatives.
4. Community Fundraising: Fundraising events organized by community groups, schools, religious organizations, and individuals including bake sales, quiz nights, and sponsored activities.
5. Event Participation Fees: Registration fees for challenge events such as Sleep Out, running events, and other fundraising activities.
6. Gifts in Wills: Legacies left by supporters in their wills to support the charity's ongoing work.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels10 records

Core offering

Glass Door Homeless Charity provides open-access emergency night shelter circuits during winter in West and South West London, serving approximately 105 guests per night, alongside casework and advice support delivered at partner day centres to help guests move into permanent housing. Its year-round services include assistance with housing applications, access to food and laundry, and referral to other support organisations, with an explicit open-access policy that does not turn away guests based on nationality or immigration status.

Product overview

Glass Door Homeless Charity operates as a single integrated service offering rather than a platform-plus-modules architecture. Their portfolio consists of interconnected homeless support services including emergency night shelters (serving approximately 105 guests nightly in West/Southwest London), caseworker support at partner day centres, volunteer programs, StreetLink referral guidance, and various fundraising channels (online donations, challenge events like Sleep Out and half marathons, corporate partnerships, and school programs). The services work together as a unified support ecosystem, with night shelters providing immediate accommodation while caseworkers offer ongoing support to help guests transition out of homelessness.

Differentiator

Problem solved

Functional benefit

Products and services

• Night Shelter Services Emergency night shelter circuits during winter months in West and South West London, providing safe overnight accommodation to approximately 105 guests per night. Operated through partnerships with churches that provide free loan of premises and volunteer teams. Open-access policy means no one is turned away based on nationality or immigration status.
• Casework and Day Support Services Caseworkers stationed at partner day centres provide advice, support, and assistance accessing housing services, food, and laundry. Includes help with housing applications and referrals to other support organizations. Targeted at guests experiencing homelessness in London.
• StreetLink Referral Support Guidance and resources for members of the public to make referrals to StreetLink for people sleeping rough. Glass Door connects people referred via StreetLink to local outreach services and support.
• Volunteer Programs Winter night shelter volunteer roles, lived experience group, and general volunteering opportunities for individuals wanting to support the charity's work.
• Online Donation Program Online donation platform enabling one-time and regular financial contributions from individuals to support the charity's homelessness services.
• Challenge Events Fundraising events including the annual Sleep Out on World Homeless Day, half marathons, overseas running events, and Fulham 10K, with registration fees supporting the charity's work.
• Corporate Partnership Programs Charity of the Year partnerships, employee fundraising programs, and corporate giving options for businesses in London wanting to support homelessness services.

Quantifiable outcome

• 2,524 individuals supported during 2024-2025
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Ace of ClubscoreStrategic or Co-development PartnerPartner drop-in centre where Glass Door caseworkers provide support to guests. Ace of Clubs also provides takeaway food service for 120-180 people daily and laundry services.
• Housing JusticecoreStrategic or Co-development PartnerOperates the Citadel Project matching people experiencing homelessness with community volunteers. Also a hosting organization for refugees.
• Refettorio Felix at St Cuthbert'scoreStrategic or Co-development PartnerPartner venue providing daytime services for people affected by homelessness. Glass Door caseworkers provide support while Refettorio Felix provides restaurant-quality meals.
• City Harvest LondonminorStrategic or Co-development PartnerDistributes surplus food to Glass Door and other charitable organisations around London, helping address food needs for guests.
• StreetLinkcoreStrategic or Co-development PartnerCentralized service that sends alerts to local outreach teams when members of the public refer someone sleeping rough. Glass Door connects people to this service.
• Refugees at HomeminorStrategic or Co-development PartnerUK charity connecting those with spare rooms to refugees and asylum seekers. Glass Door refers appropriate guests to this organization.
• Caritas WestminsterminorStrategic or Co-development PartnerUmbrella organization promoting parish-based social action. Glass Door works with Caritas through the volunteering clearinghouse.
• ShowerboxminorStrategic or Co-development PartnerProvides hot showers to those who need it at St Giles in the Fields on Tottenham Court Road. Glass Door refers guests to this service.
• Churches and Religious Community GroupscoreStrategic or Co-development PartnerProvide free loan of premises for emergency night shelters and organize volunteer teams. Central to Glass Door's operational model.
• Drop-in CentrescoreStrategic or Co-development PartnerPartner venues where Glass Door caseworkers are stationed to provide daytime support services to guests.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Depaul UK: UK charity supporting young people and adults experiencing homelessness through emergency accommodation and move-on support. Closely comparable in mission and church/faith partnership roots.
• Crisis UK: National UK homelessness charity providing advice, accommodation, and year-round services across multiple cities. Directly comparable to Glass Door's mission of supporting people out of homelessness, with a broader geographic reach.
• Thames Reach: London homelessness charity running outreach, supported housing, and employment services. Comparable casework-and-shelter model serving rough sleepers in the same city as Glass Door.
• Shelter (UK): Leading UK housing and homelessness charity offering advice, advocacy, and support services. Comparable mission and donation-based model, operating at much larger scale across England.
• St Mungo's: London-based charity providing emergency accommodation, recovery, and move-on support for people experiencing homelessness. Directly comparable in service mix (shelter + casework) and donor-driven model.
• Centrepoint: UK charity supporting young people experiencing homelessness through accommodation, advice, and training. Closely comparable donation-funded operating model and focus on emergency shelter plus move-on support.
• Providence Row: East London charity offering day services, shelter referrals, and advice to people experiencing homelessness. Comparable service mix (drop-in, casework) and donor-funded model.

Emerging players

• Emmaus UK: Federation of communities supporting formerly homeless people through work, housing, and companionship. Partial overlap — different operating model (residential communities) but same donation-driven homelessness mission.

Regional players

• Caritas Westminster: Diocesan social action organisation coordinating parish-based volunteer support across Westminster. Already a Glass Door partner via volunteering clearinghouse; comparable London Catholic community-based social services focus.

Broad incumbents

• The Salvation Army UK: Large international faith-based organisation providing shelter, food, and rehabilitation services including for homeless populations in the UK. Broader portfolio but overlapping emergency accommodation and casework.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/glassdoorlondon
• LinkedInlinkedin.com/company/glass-door-homeless-charity
• Instagraminstagram.com/glassdoorlondon

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Glass Door Homeless Charity