NO 28

What NO 28 does

SMART Local Union No. 28 is a chartered labor local of SMART (Sheet Metal Workers' International Association), founded in 1913 and headquartered at 500 Greenwich Street in New York City. It represents sheet metal workers across New York City and Long Island, serving both construction industry employers who need trained craftsmen and individual workers seeking collective bargaining, benefits, job placement, and training. The local is structured as a member-governed nonprofit with no external equity ownership.

The local operates four core service lines: (1) collective bargaining and workplace representation governed by published prevailing wage schedules (Sheet Metal Worker at $57.08/hour, effective 7/01/2026-6/30/2027); (2) apprenticeship and journeyman training through the Nicholas Mandarelli Apprentice Training Center (JATC) in Jamaica, NY, which holds AWS Accredited Testing Facility status and delivers certifications in welding, TAB, IAQ, AutoCAD, OSHA/SST, and foreperson development; (3) member benefits administration via the Funds & Plans office in Mineola, covering health, pension, annuity, dental (Sele-Dent), optical, and SASMI benefits, plus the Member Assistance Program with Carelon Behavioral Health; and (4) job placement via the Referral Hall, including out-of-town traveler arrangements with 16+ SMART locals.

Revenue is derived primarily from recurring member dues and assessments, supplemented by merchandise sales through the Store 28 e-commerce storefront (selling union-made apparel). The local is operationally integrated with the broader NYC construction labor ecosystem through partnerships with SMACNA NYC, SMACNA Long Island, the BCTC chapters, and the Building Trades Employers Association of NYC. It also maintains a federally mandated Office of Court Compliance under the E.E.O.C. v. Local 28 consent order, with a dedicated Court Compliance Officer overseeing equal opportunity monitoring. Technology stack is conventional: NEP Services union-management software powering the website, with Union Fusion and Connect Plus+ member portals for self-service.

Name

NO 28

Legal name

SMART Local Union No. 28

Website

https://smart28.org

Company type

Private

Founded year

1913

Operating status

Operating

Headcount range

1–10 employees

Short description

SMART Local 28 is a chartered labor union founded in 1913 that represents sheet metal workers across New York City and Long Island, providing collective bargaining, apprenticeship training, benefits administration, job placement, and member wellness services.

Ownership category

akta.pro rank

Product category

Labor Union Services

NAICS

Apprenticeship Training (611513), Technical and Trade Schools (6115)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Incumbent Worker Training & Upskilling (EDAAAOAE)

akta.pro secondary industries

Structural Steel Welding & Erection-Focused Training (EDAOADAC), Skilled Trades & Industrial Direct Hire (BPACAFAG)

Keywords

• Labor union services
• Sheet metal workers
• Apprenticeship training
• Collective bargaining
• Construction trades

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales

Revenue model

1. Union Membership Dues: Members pay dues and assessments to fund union operations, benefits, and services. Dues support collective bargaining, representation, training programs, and member benefits.
2. Merchandise Sales: The union operates an e-commerce store selling branded apparel including t-shirts, hoodies, and merchandise. All items are made in the United States with union labor.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

SMART Local 28 is a labor union that represents sheet metal workers in the New York City and Long Island construction sectors. It delivers collective bargaining representation, negotiated wages and benefits (health, pension, dental, optical, annuity, SUB, SASMI), apprenticeship and continuing trade training through its JATC training center, and job placement via its Referral Hall. It also runs a Members Assistance Program for counseling, oversees an Office of Court Compliance for equal opportunity, and sells union-made apparel through its online store.

Product overview

SMART Local 28 is a sheet metal workers' union local offering a comprehensive portfolio of services for its members. The core offerings include union membership and collective bargaining representation, the Nicholas Mandarelli Apprentice Training Center (JATC) providing certifications in welding (AWS accredited), TAB, IAQ, AutoCAD, and leadership training through ITI, and the Members Assistance Program (MAP) delivering counseling, peer support, and Carelon Behavioral Health services. Additional services include the Referral Hall for job placement and traveler arrangements, Funds & Benefits Plans covering health insurance, pensions, dental, optical and scholarship programs, the Office of Court Compliance for equal opportunity monitoring, an apparel merchandise store, and Toolbox Talks training materials.

Differentiator

Problem solved

Functional benefit

Products and services

• Union Membership and Representation Union membership providing collective bargaining representation, workplace protection, wage negotiation, and contract enforcement for sheet metal workers employed in residential, commercial, and industrial construction sectors across NYC and Long Island.
• Apprentice and Training Programs (JATC) Apprenticeship and continuing education programs at the Nicholas Mandarelli Apprentice Training Center in Jamaica, NY, offering AWS-accredited welding certification, OSHA training, TAB, IAQ, AutoCAD, foreperson training, and night classes for apprentices and journey-level sheet metal workers.
• Referral Hall / Travelers Job Placement Service Job referral and dispatch services for Local 28 journey persons, including out-of-town traveler arrangements across other SMART local jurisdictions. Journey persons must sign up within 24 hours of layoff to access dispatch.
• Funds and Benefits Plans Comprehensive member benefits administration covering health insurance (Building Trades, Retirees, Light Commercial, Production Workers), Local and National pension plans, annuity fund, dental (Sele-Dent network), optical, SUB benefits, SASMI benefits, and scholarships, administered through the Funds and Plans office in Mineola, NY.
• Members Assistance Program (MAP) A three-tiered member support program providing counseling services, peer-to-peer support, and Carelon Behavioral Health services for mental health, substance abuse, legal and financial consultations, work/life services, and crisis support, available 24/7 to Local 28 members and their families.
• Office of Court Compliance (OCC) Court-mandated compliance services for the E.E.O.C. v. Local 28 case, including discrimination complaint review, equal opportunity monitoring, training program administration, and investigations, under the Court-ordered Action Plan and Consent Order Regarding Structural Changes.
• Store 28 Union-Made Apparel E-commerce store selling union-made merchandise including t-shirts, hoodies, and accessories. All items are made in the United States with union labor and shipped nationwide.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core, major and minor.

• SMACNA of New York City, Inc.coreStrategic or Co-development PartnerSheet Metal and Air Conditioning Contractors' National Association - NYC chapter. Joint training and labor-management cooperation. Executive Director John Contribus.
• SMACNA of Long Island, Inc.coreStrategic or Co-development PartnerLong Island chapter of SMACNA. Partners with Local 28 for workforce development and contractor relations. Chapter Executive Toni Ehlers.
• International Training Institute (ITI)coreStrategic or Co-development PartnerProvides training curriculum and certification programs for sheet metal workers including Fire and Fire Smoke Damper Technician, Smoke Control System Technicians, and Indoor Air Quality Technicians certifications.
• SMART International AssociationcoreStrategic or Co-development PartnerInternational union body for sheet metal workers. General President Michael L. Coleman, General Secretary-Treasurer John Daniel. Located at 1750 New York Avenue, NW, Washington, DC.
• Sheet Metal Workers' National Pension FundcoreStrategic or Co-development PartnerNational pension fund administered from Falls Church, VA. Executive Director Lori Wood. Provides pension benefits to members.
• SMOHIT (Sheet Metal Occupational Health Institute Trust)coreStrategic or Co-development PartnerProvides health and wellness resources including the SMOHIT Helpline (877-884-6227) for members and families, crisis counseling, and annual physical benefits.
• BCTC of Greater New York (Building Trades Coordinating Committee)majorStrategic or Co-development PartnerBuilding trades council for NYC. President Gary LaBarbera. Coordinates labor relations across construction trades.
• BCTC of Nassau & Suffolk CountiesmajorStrategic or Co-development PartnerBuilding trades council for Long Island. President Matthew Aracich. Coordinates labor relations for Long Island construction trades.
• Building Trades Employers Association of New York CitymajorStrategic or Co-development PartnerRepresents construction employers in NYC. President and CEO Elizabeth Crowley. Facilitates labor-management cooperation.
• Sele-DentminorOthersDental provider network for union dental benefits. Administered through the Funds Office for member dental coverage.
• Carelon Behavioral HealthcoreOthersFormerly Beacon. Provides Members Assistance Program (MAP) including counseling services, legal and financial services, and work/life services. Available 24/7 at 855-748-3121.
• American Welding Society (AWS)coreStrategic or Co-development PartnerAWS accreditation for the JATC welding certification program. Local 28 has an AWS Accredited Testing Facility with certified Welding Educators and Welding Inspectors.

Scale indicators1 record

Recent moves7 records

Expansion highlights6 records

Direct peers

• New York City District Council of Carpenters: A building trades union representing carpenters in NYC. Comparable as a regional construction craft union with apprenticeship programs, referral systems, and prevailing wage collective bargaining agreements.
• International Brotherhood of Electrical Workers (IBEW) Local 3: A fellow building trades union local representing electrical workers in NYC. Comparable as a parallel craft union operating in the same geographic territory with similar apprenticeship, referral, and collective bargaining structures.
• United Association (UA) Plumbers Local 1: A building trades union local representing plumbers and pipefitters in NYC. Comparable as a parallel craft union with apprenticeship training, referral hall job placement, and comprehensive member benefits.

Others

• Building Trades Employers Association of New York City: Represents NYC construction employers across multiple trades. Comparable as the multi-trade counterpart to Local 28 for labor-management coordination on major projects.
• International Training Institute (ITI): The training curriculum partner that provides certification programs (Fire Damper, Smoke Control, IAQ) to Local 28's JATC. Comparable as the industry-wide standards body for sheet metal worker training.
• SMACNA of New York City: The employer-side counterpart association for sheet metal and air conditioning contractors in NYC. Comparable as the labor-management counterpart that negotiates with Local 28 and co-governs the JATC.

Broad incumbents

• SMART International Association: The international parent union of Local 28 and all other SMART locals. Directly comparable as the umbrella body governing sheet metal worker representation, training standards, and collective bargaining frameworks across North America.

Regional players

• Sheet Metal Workers Local 12 (Pittsburgh): A fellow SMART local representing sheet metal workers in a different geographic jurisdiction. Comparable as a sister local with the same training, referral, and benefits structure but operating in a separate regional construction market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/smartlocal28
• Facebookfacebook.com/smartlocal28
• Instagraminstagram.com/28sheetmetalworkers
• LinkedInlinkedin.com/company/smart-local-union-no.-28

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NO 28