Groupement De Cooperation Sanitaire Normand'e-sante

What Groupement De Cooperation Sanitaire Normand'e-sante does

Normand'e-Santé (NeS) is a French Groupement de Coopération Sanitaire (GCS) established in 2017 and operating as the Groupement Régional d'Appui au Développement de la e-Santé (GRADeS) for the Normandy region. It is the designated preferred operator (opérateur préférentiel) of ARS Normandie, mandated to deploy the national and regional e-health strategy across all public and private healthcare actors in the territory. NeS provides a portfolio of 43 digital services covering 65 specialties and 72 projects, anchored on the Norm'Uni portal, which serves as the single access point for both institutional services (freely accessible to all Normandy health professionals) and regional services bundled into a member subscription pack.

The technical infrastructure is built around HDS-certified health data hosting (activities 1–5) and ISO27001 certification, with no data transfers outside the European Economic Area. Key products include Sites Adhèrents (a self-service CMS for member websites with hosting, training, and support), the Catalogue des Services (a comprehensive service catalog), telemedicine and care coordination platforms, e-LearNeS training infrastructure, and specialized newsletters (NeS Info and Plaies & Cie). The organization is supported by co-financing from ARS Normandie, the Normandy Regional Council, the European FEDER fund, and the Ségur de la Santé / France Relance national digital health program.

NeS operates a member-governed, non-commercial model organized across six colleges (sanitary establishments, city-based professionals, ESMS, health networks and coordination structures, consultative bodies, and associated partners), with 464 members as of the June 2026 General Assembly representing over 2,200 healthcare structures and 8,200+ users across the region. Revenue derives from tiered annual membership contributions (ranging from €0 to €5,000 depending on college), one-time capital shares, complementary service subscriptions, and facilitation fees from a centralized purchasing hub (centrale d'achat) for framework agreement services. The GCS is governed by its members rather than venture or private equity owners, with two operational sites in Louvigny (Caen) and Saint Martin du Vivier (Rouen) and approximately 80 employees.

Name

Groupement De Cooperation Sanitaire Normand'e-sante

Legal name

NORMAND'e-SANTÉ

Website

https://normand-esante.fr

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Normand'e-Santé (NeS) is a French regional healthcare cooperation group serving as the designated e-health operator for Normandy, providing HDS-certified digital health infrastructure and 43 services to 464 member organizations representing over 2,200 healthcare structures and 8,200+ users.

Ownership category

akta.pro rank

Product category

Regional Digital Health Infrastructure

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Hospital Shared Services, GPOs & System Support Organizations (HLAFAAAO)

akta.pro secondary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Regional digital health infrastructure
• E-health platform deployment
• Health data hosting services
• Telemedicine and care coordination
• Healthcare member portal

Headquarters

HQ city

Louvigny

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Others

Revenue model

1. Membership Contributions: NeS generates revenue primarily through annual membership contributions and capital shares from its 464 members across 6 colleges. Contributions vary by college: CHU pays €5,000/year, ES support of GHT pays €2,000/year, other health establishments pay €750/year, ESMS (EHPAD, SSIAD, MAS) pay €100/year, and Partners pay €100/year. Capital shares (apport en capital) are paid once at admission and refunded on withdrawal, with amounts varying per college.
2. Regional Service Pack (Pack Adhérent): Most regional services are included in the adherent pack. Some services require a complementary pack subscription or specific contributions (e.g., e-RDV, advanced Therap-e features, e-m@ge infrastructure).
3. Centrale d'Achat (Centralized Purchasing): NeS operates a centralized purchasing hub for framework agreement services (marchés à bon de commande), such as Échanges et Partages or Bimédoc. Members sign a convention and issue purchase orders to the contracted vendor. This generates administrative/facilitation revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Normand'e-Santé (NeS) operates as the regional GRADeS (Groupement Régional d'Appui au Développement de la e-Santé) for Normandy, deploying and operating secure digital health services for healthcare stakeholders. It provides HDS-certified health data hosting, a unified Norm'Uni portal, telemedicine platforms, care coordination tools, a member website creation service (Sites Adhérents), training, and a centralized purchasing hub, organized as free institutional services plus a paid regional membership pack.

Product overview

NeS operates as a platform-based digital health services provider for Normandy, France. The offering is organized around two main categories: institutional services (accessible to all healthcare professionals free of charge) and regional services (included in the member pack). Key products include the Sites Adhérents website creation tool, the Norm'Uni portal for accessing all e-health services, the Catalogue des Services catalog, and newsletters (NeS Info and Plaies & Cie). The organization also manages the Santé Numérique Normandie platform as part of the Ségur national health initiative.

Differentiator

Problem solved

Functional benefit

Products and services

• Sites Adhérents (Member Website Creation Tool) A self-service website creation, hosting, and content management tool for NeS members, including responsive web design, online forms, geolocation, event calendars, newsletters, and reserved sections. Includes two half-day onboarding training sessions and ongoing user support; members independently manage content after training.
• Norm'Uni Portal Single point of access to all e-health services deployed in Normandy, providing unified entry to institutional services and regional bouquet services for healthcare professionals and member organizations.
• NeS Membership Pack (Pack Adhérent) A tiered annual membership pack granting access to NeS's regional bouquet of e-health services, structured across six colleges (sanitary establishments, city, medico-social, networks/coordination, consultative members, and associated partners) with annual contributions ranging from €100 to €5,000 depending on member category.
• Centrale d'Achat (Centralized Purchasing Hub) Centralized purchasing hub that enables NeS members to procure framework agreement services (marchés à bon de commande) such as Échanges et Partages and Bimédoc through pre-negotiated contracts. Requires signing a convention between the member and NeS before issuing purchase orders.
• Catalogue des Services (Service Catalog) Comprehensive PDF catalog of digital health services organized into institutional services (core services and resource/orientation tools) and regional services (pathways, emergency medical aid solutions, telehealth services, support, information, and data services).
• Qualiopi-Certified Professional Training (e-LearNeS) Professional training services certified Qualiopi (AFNOR Certification - CERTI A 1814), guaranteeing rigorous measures for vocational training contributing to skills development. Training catalogs are available via the Normand'e-Santé website.

Quantifiable outcome

• 493,941 connections to NeS services over the past 12 months
• +3 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• ARS Normandie (Agence Régionale de Santé Normandie)coreStrategic or Co-development PartnerNeS is the designated preferred operator (opérateur préférentiel) of ARS Normandie for e-health deployment in the region. ARS Normandie funds and co-steers the national and regional e-health strategy that NeS deploys. This is the foundational strategic partnership of NeS.
• Région NormandiecoreStrategic or Co-development PartnerThe Normandy Region is a key institutional supporter of NeS, co-financing digital health infrastructure projects alongside ARS Normandie and the EU FEDER fund.
• AFNOR CertificationminorImplementation/ SI/ Consulting PartnerAFNOR Certification issued the Qualiopi certification (CERTI A 1814) to Normand'e-Santé for its professional training activities.
• CHU Caen and CHU Hôpitaux de RouencoreStrategic or Co-development PartnerThe two university hospital centers of Normandy (CHU Caen and CHU Hôpitaux de Rouen) are among the largest and most influential members of NeS. They serve as anchor institutions in each of Normandy's two main health basins (Caen and Rouen), providing clinical expertise and driving adoption of e-health tools across the region.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Others

• ANS (Agence du Numérique en Santé): The French national e-health agency that defines policy and standards (including HDS framework) and co-finances GRADeS actors including NeS. Not a direct competitor but the regulatory and programmatic upstream that shapes NeS's mandate and roadmap.

Broad incumbents

• Doctolib: Dominant French digital health platform for appointment booking, teleconsultation, and patient engagement. Competes with NeS in adjacent service layers (telehealth, patient access) rather than in the GRADeS institutional infrastructure layer, but shapes overall regional digital health expectations.
• Maincare Solution: A major French health-IT vendor providing hospital information systems, EHR platforms, e-health integration tooling, and hosting. Maincare is also NeS's technology partner via Digital Initiative and competes indirectly for digital health platform mandates in other French regions.
• Dedalus: A large European healthcare IT vendor offering hospital information systems, clinical platforms, and regional health information exchange solutions. Competes broadly for hospital infrastructure mandates and adjacent integration work in French digital health.

Direct peers

• ESANTÉ PACA (GIP e-Santé PACA): The regional digital health operator for Provence-Alpes-Côte d'Azur, providing GRADeS services analogous to NeS: institutional e-health tools, regional service bouquet, member portals, and certified health data hosting for health establishments and liberal professionals in PACA.
• GIP e-Santé Pays de la Loire (E-Santé PL): The regional digital health operator for Pays de la Loire, performing a directly analogous GRADeS function for hospitals, care coordination structures, and liberal professionals. Comparable in scope, governance, and the use of an SSO portal and member service catalog.
• GCS Sara / e-Santé Auvergne-Rhône-Alpes: The regional digital health cooperation group for Auvergne-Rhône-Alpes. Acts as the regional GRADeS enabling shared digital services, coordination platforms, and certified hosting for the region's health actors, in a directly comparable role to NeS.
• GCS e-Santé Bretagne: The GRADeS for the Brittany region (Brittany e-Santé), structuring the same institutional and regional digital health services as NeS in Normandy. Functions as the regional preferred operator for ARS Bretagne and shares the same cooperative GCS governance model.
• SESAN (eSanté Île-de-France): The GRADeS for the Île-de-France region, providing the same role as NeS for the largest French region. It operates a comparable digital health infrastructure mandate from the regional ARS, offering institutional services and a regional service bouquet to hospitals, EHPADs, and liberal professionals.

Emerging players

• Enovacom: A French health data interoperability specialist providing middleware, integration, and hosted services to hospitals and GRADeS structures. Adjacent to NeS in the integration and data-exchange layers of regional e-health infrastructure across France.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCaHnG7-f3ooSWIrn1GaBeBA
• LinkedInlinkedin.com/company/normand-esante

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Groupement De Cooperation Sanitaire Normand'e-sante