IMMERSEEV

What IMMERSEEV does

IMMERSEEV is a Paris-based consulting firm operating as a sole proprietorship (auto-entrepreneur) under founder and CEO Neena Rossignon. Founded in 2020 after Rossignon's 15-year career in customer relations management, the company delivers coaching, training, and corporate seminar services focused on customer experience (CX) transformation and leadership/management development. Its service portfolio includes personalized coaching programs in leadership and CX, Qualiopi-certified training programs, and immersive corporate seminars. The firm targets B2B enterprises primarily in the Paris and Île-de-France region, with a disclosed client roster spanning health insurance (Harmonie Mutuelle - Groupe Vyv), real estate (In'li, Quadral), logistics (Alloga), asset management (Altinum Gestion), technology (Azatys), and creative services (Epicurean Studio).

The company operates a human-centered consulting methodology combining coaching, role-playing, real case studies, and hands-on practice. There is no proprietary technology platform; delivery is entirely personalized and consultant-led. Training programs are Qualiopi-certified (French quality certification for training organizations), which makes them eligible for public funding mechanisms (CPF, OPCO, skills development plans). Disclosed scale signals include 200+ employees supported through coaching and training interventions and a 100% participant satisfaction rate on post-training surveys.

The business model is straightforward professional services delivery: customized engagements priced by quote, with multi-year contracts available. Distribution is entirely direct, leveraging the founder's personal relationships, content marketing via blog and social media (LinkedIn, Facebook, Instagram), and self-service booking through HubSpot Meetings and Calendly. There is no external investment, no disclosed headcount beyond the founder, and no disclosed revenue figure. The company maintains a single headquarters at 29 Rue des Jeuneurs in Paris 2nd arrondissement, with operating geographies limited to Île-de-France. Competitive positioning rests primarily on founder expertise and Qualiopi certification enabling access to French public training funding.

Name

IMMERSEEV

Legal name

Neena Rossignon

Website

https://immerseev.fr

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

IMMERSEEV is a Paris-based sole-proprietor consulting firm founded in 2020 by Neena Rossignon, offering Qualiopi-certified coaching, training, and corporate seminars in customer experience and leadership for B2B enterprises in the Île-de-France region.

Ownership category

akta.pro rank

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Coaching Services: Personalized leadership and customer experience coaching programs tailored to client needs, delivered one-on-one or in groups.
2. Training Programs: Certifiable training programs in customer experience, management, and leadership. Qualiopi-certified courses eligible for CPF and OPCO funding.
3. Corporate Seminars: Immersive seminar experiences combining theory and practice for team development in customer experience and management.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

IMMERSEEV provides individual coaching, group training seminars, and management consulting services focused on customer experience, relational marketing, and leadership development. Offerings are delivered to businesses and professionals seeking to improve customer relations, sales performance, and managerial practices. The firm operates as a Qualiopi-certified training organization registered in France.

Product overview

IMMERSEEV offers a unified portfolio of coaching, training, and seminar services centered on customer experience (CX) and leadership/management excellence. The core offerings include coaching programs in leadership and customer experience, along with Qualiopi-certified training programs and interactive seminars. These services are designed to be immersive and personalized, combining practical tools like role-playing, simulations, and coaching techniques. The company positions these offerings as complementary, addressing both external customer satisfaction and internal employee experience to create what they call a 'vertuous circle' between teams and clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Coaching One-on-one coaching engagements for managers and professionals focused on customer experience, relational marketing, and leadership skills. Targeted at individual executives or managers within client organizations.
• Group Training Seminars Group-format professional training sessions covering customer experience, sales techniques, and management practices, delivered through themed workshops such as 'Selling Differently' and customer-focused programs.
• Management Consulting Advisory consulting engagements for organizations seeking to improve customer experience strategies, relational marketing practices, and operational management. Delivered to business clients.
• Conference Speaking Engagements Speaking and presentation engagements at professional conferences and events on themes including sales transformation and customer experience, performed by the firm's founder.

Quantifiable outcome

• 100% participant satisfaction rate on training programs
• +1 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves3 records

Expansion highlights3 records

Direct peers

• So What (Sw): French management and organizational transformation consultancy covering leadership development, change management, and customer experience. Directly comparable to Immerseev's coaching and management seminar offerings for French enterprise clients.
• Use Design: Paris-based UX and customer experience design consultancy serving mid-market and enterprise clients. Comparable to Immerseev on the customer experience methodology and Paris enterprise buyer base, though more design-focused.
• Customerz: French customer experience consultancy listed as one of Immerseev's own clients, indicating direct overlap in CX consulting offerings and target buyer (customer experience directors). Competitor and customer relationship in the French CX market.
• Wemanity: European leadership, organizational culture, and change management consultancy with French operations. Directly comparable to Immerseev in leadership coaching and corporate training, serving similar mid-market and enterprise HR/L&D buyers.
• IFG Executive Education: Paris-based executive education firm offering management and leadership training programs, often Qualiopi-certified. Directly comparable in service mix (leadership coaching, certified training, seminars) and buyer profile to Immerseev.

Broad incumbents

• Emakina France: Digital experience agency in France combining CX strategy, design, and technology implementation. Comparable to Immerseev on the customer experience side but with technology delivery and a much broader portfolio.
• Umanis: French consulting and digital services firm covering customer experience, data, and enterprise transformation. Adjacent to Immerseev's CX consulting offering but operating at much greater scale across enterprise clients.
• Cegos: France's largest corporate training and coaching firm, offering Qualiopi-certified programs across leadership, management, and customer experience. Overlaps directly with Immerseev's training and coaching portfolio but at vastly larger scale and broader geographic reach.
• BVA Group: French market research and customer experience consultancy offering CX measurement, journey analytics, and advisory services. Comparable to Immerseev in the customer experience domain but with broader research capabilities and larger client base.

Emerging players

• Maze: Digital platform for user research and product experience testing, addressing customer experience through a technology-enabled, scalable model. Represents the emerging productized alternative to human-led CX consulting firms like Immerseev.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Immerseev-112688557124981/?view_public_for=112688557124981
• LinkedInlinkedin.com/company/immerseev-consulting
• Instagraminstagram.com/immerseev_consulting/?hl=fr

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IMMERSEEV