MYSTIS

What MYSTIS does

MYSTIS is a social-services organization serving adults and families experiencing housing instability, re-entry after incarceration, and complex medical, behavioral-health, or social-support needs. Its core services combine housing navigation and rental or utility assistance, CalAIM Enhanced Care Management, and case management, with referrals for personal care, respite, and recuperative care.

MYSTIS distributes those services through direct phone and online intake and referral relationships with 2-1-1 Monterey County, county agencies, Medi-Cal managed care organizations, and the Coordinated Entry System. Eligible clients receive services at no cost through government-funded assistance, while CalAIM Enhanced Care Management is an identified managed-services revenue stream; no direct consumer pricing is disclosed. The disclosed digital intake stack consists of Wix-based forms, with no proprietary systems, API, SDK, or AI or machine-learning capability documented.

Name

MYSTIS

Website

https://mystis.org

Company type

Private

Founded year

2023

Operating status

Operating

Short description

Mystis provides housing assistance, CalAIM Enhanced Care Management, case management, and social-support referrals to adults and families experiencing housing instability, re-entry, medical complexity, or related barriers across six California counties.

Ownership category

akta.pro rank

Headquarters

HQ city

Canyon Country

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. CalAIM Enhanced Care Management: Revenue from California Advancing and Innovating Medi-Cal (CalAIM) Enhanced Care Management programs serving vulnerable populations with complex needs including housing instability and behavioral health.
2. Lifeline Program Distribution: Distribution of free phones and tablets through the federal Lifeline government assistance program for eligible Medi-Cal, SNAP/CalFresh, and Section 8 recipients.
3. Case Management Services: Fee-for-service case management, housing navigation, and social support services for individuals and families accessing rental assistance, utility support, and employment resources.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Mystis (Mysti's Adult and Family Services California) provides housing navigation, rental and utility assistance, and CalAIM Enhanced Care Management (ECM) for Medi-Cal recipients across six California counties. The organization also delivers personalized case management, referrals to personal care, respite, and recuperative care providers, and distributes free phones and tablets through the federal Lifeline program to eligible low-income households.

Product overview

MYSTIS (Mysti's Adult and Family Services California) is a social services organization offering a coordinated suite of programs including housing assistance, CalAIM Enhanced Care Management (ECM), case management, and referrals to personal care, respite, and recuperative services. The organization also distributes free mobile phones and tablets through the federal Lifeline program to eligible clients (Medicaid, SNAP/CalFresh, Section 8 recipients). Products include three Lifeline-eligible mobile devices (Sky Elite P55MAX, FOXX A551, BLU C5L) provided at no cost to enrolled clients. A staff training platform provides online courses on housing navigation, trauma-informed care, fair housing, VAWA compliance, and case management best practices. Services are delivered across multiple California counties including Los Angeles, Monterey, Santa Cruz, Contra Costa, Riverside, and Merced.

Differentiator

Problem solved

Functional benefit

Products and services

• Housing Assistance Services Connects clients to rental assistance, utility help, housing resources, and employment support to help individuals and families achieve housing stability. Targets vulnerable populations with significant barriers to housing across Los Angeles, Riverside, Monterey, Santa Cruz, Merced, and Contra Costa counties.
• CalAIM Enhanced Care Management (ECM) Provides enhanced care management under California's CalAIM initiative, coordinating medical, behavioral health, and social support for Medi-Cal managed care members with complex needs. Mystis serves as an ECM provider for managed care organizations across multiple California counties.
• Case Management Personalized case management assessing client needs and connecting them to resources such as SSI, food assistance, rental assistance, utility help, employment support, and other social support programs.
• Personal Care Referrals Referrals to personal care services for individuals needing assistance with daily living activities, including seniors and people with disabilities.
• Respite Services Referrals Referrals to respite care services that provide temporary relief for caregivers of individuals with disabilities, chronic illness, or aging-related needs.
• Recuperative Care Referrals Referrals to recuperative care services for individuals recovering from illness or injury who lack stable housing or a safe place to heal.
• Lifeline Free Phone and Tablet Program Distribution of free cell phones and tablets through the federal Lifeline government assistance program for eligible low-income households, including Medicaid/Medi-Cal, SNAP/CalFresh, and Section 8 housing assistance recipients. Available to enrolled Mystis clients across California.

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core.

• 2-1-1 Monterey CountycoreStrategic or Co-development PartnerListed as a trusted provider on the 2-1-1 Monterey County resource directory, connecting clients to essential housing and social support resources.
• Los Angeles County DPSScoreChannel Partner/ Reseller/ DistributorPartnership with Los Angeles County Department of Public Social Services for client referrals and coordinated service delivery.
• North Los Angeles Regional CentercoreChannel Partner/ Reseller/ DistributorServes North Los Angeles Regional Center Clients through Coordinated Family Supports programs.
• Medi-Cal Managed Care OrganizationscoreChannel Partner/ Reseller/ DistributorCalAIM Enhanced Care Management provider serving Medi-Cal managed care organization members across multiple California counties.
• Lifeline Program (Federal Government)coreOthersParticipating provider in the federal Lifeline government assistance program offering free phones and tablets to eligible low-income households.

Scale indicators3 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• National Health Foundation: California nonprofit operating recuperative care programs and care management for medically complex patients experiencing homelessness. Directly comparable to Mystis's recuperative care referral line and complex-needs focus.
• PATH (People Assisting the Homeless): California-wide nonprofit delivering housing placement, supportive services, and case management for individuals and families experiencing homelessness. Directly comparable to Mystis's ECM and housing-navigation model across multiple CA counties.
• LA Family Housing: Large LA-based social services organization providing interim housing, permanent supportive housing, and case management to people experiencing homelessness. Comparable to Mystis in its CalAIM-relevant housing and case management service mix.
• A Community of Friends: Los Angeles-based nonprofit developing supportive housing and providing case management for people experiencing homelessness and those with serious mental illness. Overlaps with Mystis's LA County housing-instability and complex-needs focus.
• Brilliant Corners: California-based nonprofit providing supportive housing and intensive case management for individuals with complex needs, including re-entry populations. Directly comparable to Mystis's housing navigation and ECM service model in California.
• Telecare Corporation: California-based behavioral health and social services provider operating residential and community programs across multiple counties. Comparable in county-spanning service delivery and Medi-Cal-funded care model.

Broad incumbents

• Inland Empire Health Plan (IEHP): Large not-for-profit Medi-Cal and CalAIM managed care plan serving Riverside and San Bernardino counties, which overlaps Mystis's Riverside County footprint and ECM contracting opportunity.
• Health Net: Major California Medi-Cal managed care plan and CalAIM participant. Operates as a payer counterpart to Mystis's ECM delivery and is directly relevant to Mystis's ability to secure multi-county panel contracts.
• L.A. Care Health Plan: Largest Medi-Cal managed care plan in Los Angeles County and a major ECM purchaser. Mystis is a downstream ECM provider; L.A. Care represents the customer side of Mystis's primary market and a benchmark for scale in the same space.

Emerging players

• Assurance Wireless: Lifeline program provider distributing free phones and tablets to low-income households nationally. Overlaps with Mystis's Lifeline distribution service line on the federal government-program side.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/wix

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MYSTIS