Garantie-datenbank 24 Gmbh

What Garantie-datenbank 24 Gmbh does

Garantie-datenbank 24 GmbH is a German warranty and insurance service provider founded in 2007 and headquartered in Dreieich, Germany (Handelsregister Amtsgericht Offenbach, HRB 49879). The company designs, distributes, and administers warranty extension products covering kitchen appliances, kitchen furniture, consumer electronics, LCD/displays, and heating and energy technology (heat pumps, pellet heating, condensing boilers, solar thermal). Its core branded products include SELECT ELEKTRO, SELECT KÜCHENMÖBEL, FLEX ELEKTRO (partial commercial), FLEXPRO ELEKTRO (full commercial), SMILE Garantie (up to 12 years), and X Jahre Funktionsgarantie, with multi-year terms of 5, 7, or 10 years. The firm operates a digital warranty management platform, Garantie-Manager 2.0, which provides digital damage files, online damage reporting for B2B customers, automated warranty certificate generation, and interfaces to shop systems, ERP, and the CARAT kitchen planning software. Since 2019 it has additionally operated as an Assekuradeur (underwriting agent), assuming warranty-insurance risk on behalf of third-party insurance carriers and running an in-house service centre with First and Second Level support, claims documentation, service-technician dispatch, and total-loss replacement processes.

The go-to-market is a hybrid B2B2C model: the company sells white-label warranty and insurance concepts to retail cooperatives, large-surface retailers, franchise systems, electrical wholesalers, and manufacturers, which in turn market the coverage to end consumers. It also serves manufacturer direct-sales channels with obligatory coverage concepts that embed insurance in products at no cost to the partner, strengthening private-label and special product lines. Marketing is largely digital (company website, email via Maileon, Google Ads/Microsoft Advertising, Google Analytics, and Facebook/Pinterest), with bottom-of-funnel activity delivered through training and consultation appointments for partners. Distribution is regional (Germany) with multi-year contract billing, fixed unit pricing independent of product value, and customised pricing models for partner margin optimisation.

Revenue is generated from four streams: recurring warranty extension premiums (subscription-style multi-year contracts), managed insurance services as an Assekuradeur, professional service fees for damage management, and component services (voucher solutions, interface integrations, certificate shipping) sold to other businesses. Customer segmentation is hybrid: primary segments are kitchen and electrical retailers (B2B2C) and manufacturers/private-label brands; secondary segments are real estate/project businesses and component/service providers. The leadership is founder-controlled, with Thomas Singer serving as Managing Director (Geschäftsführer). The company holds an insurance intermediary permit under §34d Abs. 1 GewO (registration D-6S02-TN91Y-55) and operates GDPR-compliant data processes.

Name

Garantie-datenbank 24 Gmbh

Legal name

Garantie-Datenbank 24 GmbH

Website

https://garantiedatenbank.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Garantie-datenbank 24 GmbH is a German warranty and insurance service provider that designs and administers warranty extensions, obligatory coverage concepts, and damage management services for kitchen, electrical, and heating products sold through retail, wholesale, and manufacturer partners in Germany.

Ownership category

akta.pro rank

Product category

Extended Warranty Services

NAICS

Insurance Agencies and Brokerages (524210)

akta.pro primary industry

Home Warranty / Residential Service Contracts (Systems & Appliances) (FSAJALAG)

akta.pro secondary industries

Appliance Service Plans, Extended Warranties & Maintenance Retail (CRACACAK), Warranty, Protection Plans & Extended Service Contracts (CRACAJAH)

Keywords

• Warranty extensions
• Damage management services
• Appliance warranty products
• Insurance underwriting
• B2B2C warranty solutions

Headquarters

HQ city

Dreieich

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Warranty Extension Products: The company develops and manages warranty extension products (5, 7, 10 years) for kitchen, electrical, and furniture products sold through retail partners. Revenue is generated through premiums paid by end customers or absorbed by retailers as part of product pricing.
2. Obligatorische Deckungskonzepte (Mandatory Coverage Concepts): Insurance-integrated warranty products where coverage is free for the partner, strengthening private labels and special product lines. The company acts as Assekuradeur (insurance manager) taking on risk on behalf of insurance carriers.
3. Schadenmanagement Services: Service fees for damage claim handling, customer service hotline, documentation processing, and service coordination. Supports end customers, retailers, and manufacturer service organizations.
4. Component Services: Value-added services for component providers including voucher solutions for online warranty registration, interface integrations, automated certificate shipping, and qualified damage acceptance services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Garantie-datenbank 24 GmbH develops and manages warranty extension products (5, 7, 10, and up to 12 years) for kitchen appliances, electrical devices, heating systems, and furniture. Acting as an Assekuradeur (insurance underwriting agent), the company provides white-label warranty products and damage management services—including First and Second Level Support, digital damage processing, certificate generation, and service technician coordination—primarily through B2B2C partnerships with retail cooperatives, large-surface retailers, franchise systems, electrical wholesalers, and manufacturers.

Product overview

Garantie-Datenbank 24 GmbH is a warranty and insurance service provider offering a portfolio of branded warranty extension products and comprehensive service components. The core product lineup includes SELECT ELEKTRO, SELECT KÜCHENMÖBEL, FLEX ELEKTRO (Teilgewerbe), FLEXPRO ELEKTRO (Vollgewerbe), SMILE Garantie, and X Jahre Funktionsgarantie — spanning private and commercial use cases for kitchen appliances, electrical devices, and furniture. These products are distributed through B2B2C partnerships with retailers and wholesalers, as well as through mandatory insurance concepts as an underwriting agent. The company also provides the Garantie Manager digital platform for damage management, plus service components such as voucher solutions, shop/ERP interfaces, and automated certificate generation. The offering targets the kitchen specialty trade, electrical retail, commercial enterprises, and object/project business.

Differentiator

Problem solved

Functional benefit

Brands

• SELECT ELEKTRO: Warranty extension solution for kitchen and electrical trade with flexible terms of 5, 7 or 10 years, covering all devices and manufacturers in private use.
• SELECT KÜCHENMÖBEL
• FLEX ELEKTRO
• FLEXPRO ELEKTRO
• smile garantie
• Garantie-Manager

Products and services

• SELECT ELEKTRO Warranty extension solution for kitchen and electrical trade with flexible terms of 5, 7, or 10 years, unified pricing across all devices and manufacturers for private use, full coverage without limit, and customized pricing models for margin optimization. Targeted at retail partners selling to end consumers.
• SELECT KÜCHENMÖBEL Exclusive warranty extension for 5, 7 or 10 years covering all kitchen furniture in private use at a fixed price independent of kitchen value, designed for kitchen specialty retail partners.
• FLEX ELEKTRO (Teilgewerbe) Warranty solution with 5-year total duration including manufacturer warranty, designed for schools, kindergartens, office kitchens, and display/demonstration devices in partial commercial use.
• FLEXPRO ELEKTRO (Vollgewerbe) 5-year warranty protection for commercial large appliances specifically developed for professional use in gastronomy, hospitality, and other commercial sectors.
• SMILE Garantie Comprehensive all-risk coverage for all electrical household appliances up to 12 years, available even for devices outside the manufacturer warranty period. Targeted as a strong add-on offering without additional overhead for partners.
• X Jahre Funktionsgarantie Custom warranty and insurance concepts for heat generators, coffee machines, massage chairs, and other specialty products, designed to enhance own and house brands with project and object business coverage.
• Garantie Manager Digital warranty management platform with damage processing department featuring digital damage files, personal service hotline, online damage reporting for B2B customers, automated certificate generation, and shop system/ERP integrations. Version 2.0 launched in 2022.

Quantifiable outcome

• Protection available up to 12 years for all electrical home appliances

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

One partnership is on record.

• Unnamed Insurance Partners (Versicherungspartner)coreOthersPartnership with insurance companies where the company acts as Assekuradeur (insurance manager), managing risk on behalf of insurance carriers for warranty insurance products.

Scale indicators3 records

Recent moves9 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/garantie-datenbank-24-gmbh

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Garantie-datenbank 24 Gmbh