Gemeente Edam-Volendam

What Gemeente Edam-Volendam does

Gemeente Edam-Volendam is a Dutch municipality in the province of North Holland, formed in 2016 through the merger of the former Edam-Volendam municipality with Zeevang. It serves approximately 36,000 residents and registered businesses across the villages of Edam, Volendam, Oosthuizen, Kwadijk, Middelie, Hobrede, Beets, Schardam, Warder, and surrounding areas, delivering the full scope of statutory local-government services: waste management, permits and licenses, civil registry, taxation, social support, youth and education programs (including the LEF youth-prevention program), sports and cultural facilities, infrastructure maintenance, and urban planning. The current mayor is Rick Beukers, who succeeded Lieke Sievers at the end of 2025.

The municipality operates a multi-channel service-delivery platform centered on the Stadskantoor (city office) in Volendam and a comprehensive digital portal at edam-volendam.nl. The digital stack includes the BuitenBeter mobile app (handling 35,000–40,000 citizen reports annually on broken streetlights, illegal dumping, and infrastructure issues), the Persoonlijke Inzamelkalender (personalized waste-collection calendar), the Praathuis online civic-participation platform, the Participatiekompas for project initiators, the BouwApp for construction-project updates (used in the multi-phase Julianaweg reconstruction), and six themed newsletters plus RSS feeds and social channels. Distribution extends to two afvalinzamelstations (waste collection stations), the Klantcontactcentrum phone line, and a contracted bulky-waste partner (GP Groot Inzameling) for rural villages.

The operating model is funded primarily through municipal taxation (OZB property tax, afvalstoffenheffing waste fees), permit and license fees, and external government subsidies and grants. Recent revenue signals include a €820,520 Spuk LAI award from the Rijksoverheid for the Lokale Isolatieaanpak (insulating 562 homes with the lowest energy labels), and the municipality is coordinating a multi-party A7-A8 regional energy collaboration with Rijkswaterstaat, Liander, RVO, Provincie Noord-Holland, and nine municipalities. Partnerships span biodiversity (BeeGrateful, 10 bee hotels), grid expansion (Liander, 200+ new substations), construction (Dura Vermeer for Julianaweg), social support (Mercuur Bouw / FIXbrigade), and sports sustainability (NOC*NSF energy coaches). The municipality is governed by an elected council and College van B&W, with no private ownership.

Name

Gemeente Edam-Volendam

Legal name

Gemeente Edam-Volendam

Website

https://edam-volendam.nl

Company type

Public

Operating status

Operating

Short description

Gemeente Edam-Volendam is a Dutch municipality formed in 2016 that delivers statutory local-government services to roughly 36,000 residents and businesses across Edam, Volendam, Oosthuizen, and surrounding villages, including waste management, permits, social support, sustainability programs, and civic engagement through digital and physical channels.

Ownership category

akta.pro rank

Headquarters

HQ city

Volendam

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Municipal Taxes: The municipality collects various taxes including property taxes (onroerendezaakbelasting), waste fees (afvalstoffenheffing), and other levies to fund municipal services and infrastructure.
2. Permit and License Fees: Revenue from issuing permits, licenses, and official documents including passports, ID cards, driver's licenses, and environmental permits.
3. Government Subsidies and Grants: External funding for specific projects such as the €820,520 received for the Lokale Isolatieaanpak (local insulation program).

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

Gemeente Edam-Volendam is a Dutch municipality providing local government services to approximately 36,000 residents across villages including Edam, Volendam, Oosthuizen, Kwadijk, Beets, Hobrede, Middelie, Schardam, and Warder. It delivers administrative services including waste collection, civil registration, passport and ID issuance, driver's licenses, building and event permits, tax collection, social support, youth programs, and infrastructure maintenance. Service delivery occurs through the Stadskantoor city office, digital self-service portals, telephone contact center, and dedicated mobile apps.

Product overview

Gemeente Edam-Volendam operates a digital municipal services portal providing residents access to government services. The offering consists of a central website complemented by multiple specialized digital services including the BuitenBeter App for reporting public space issues, the Persoonlijke Inzamelkalender for waste collection scheduling, themed digital newsletters (Algemeen, Wegwerkzaamheden, Cultuur, LEF, Duurzaamheid, Sport), the Praathuis online civic participation platform, the Participatiekompas for guiding community participation initiatives, and the BouwApp for construction project updates. These services are provided through the municipal website edam-volendam.nl as an integrated digital government services ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• BuitenBeter App Mobile application for residents to report issues in public spaces such as broken streetlights, litter, abandoned trailers, and other environmental concerns. Routes reports directly to the appropriate municipal department for resolution.
• Persoonlijke Inzamelkalender (Personal Waste Collection Calendar) Digital calendar tool allowing residents to view personalized waste collection schedules by entering their postal code and house number. Shows pickup dates for household waste, bulky waste, paper, and organic waste.
• Digitale Nieuwsbrieven (Digital Newsletters) Subscription-based newsletter service offering multiple themed newsletters including general municipal news, roadwork updates, culture, LEF youth program, sustainability, and sports.
• Praathuis (Online Participation Platform) Online civic participation platform where residents can share opinions on municipal plans, participate in polls, and engage in community discussions. Available 24/7.
• Participatiekompas (Participation Compass) Interactive digital tool guiding residents and organizations through participation planning for initiatives that may affect others in the municipality. Provides step-by-step guidance on participation goals and approaches.
• BouwApp (Construction App) Mobile application for receiving real-time updates on major infrastructure projects such as the Julianaweg reconstruction. Available in App Store and Google Play Store.
• Municipal Online Services Portal Digital services portal providing residents access to municipal administrative services including waste collection scheduling, environmental services, passport and ID applications, driver's licenses, tax payments, construction and housing permits, and civil registry extracts.
• Waste Collection Stations (Milieustraten) Two physical milieustraten locations at Oosthuizen (Hoornse Jaagweg 2A) and Volendam (Julianaweg 137) for resident waste disposal and separation. Free for residents to use.
• Home Insulation Subsidy Program (Lokale Isolatieaanpak) Subsidy program supporting insulation of 562 homes with the lowest energy labels. Provides ISDE subsidies (15%-30%) and local one-time subsidies up to €1,550 for residents, funded through national government grants.

Quantifiable outcome

• 5,862 households with solar panels generating 3000+ kWh annually each
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• BeeGratefulcoreStrategic or Co-development Partner · 22 July 2024Partnership for biodiversity conservation through installation of 10 bee hotels throughout the municipality. BeeGrateful conducts research on wild bee species, monitors hotel occupancy rates, and provides educational materials to local schools (Trimaran and Prinses Beatrix). Project includes 3-year monitoring program.
• Rijkswaterstaat, Rijksvastgoedbedrijf, RVO, Provincie Noord-HollandcoreStrategic or Co-development Partner · 11 April 2024A7-A8 collaboration project exploring large-scale sustainable energy generation along highways A7 and A8. Partners include national government bodies and 9 municipalities working on Regionale Energiestrategie (RES) goals.
• LiandercoreTechnology or Integration · 11 April 2024Grid operator (netbeheerder) placing 200+ new electricity substations (elektriciteitshuisjes) throughout the municipality and conducting utility work in Beets.
• Rijksoverheid (National Government)coreStrategic or Co-development Partner · 8 December 2023Source of €820,520 funding for Lokale Isolatieaanpak (Spuk LAI) insulation program targeting 562 homes with lowest energy labels. Part of national effort to insulate 1.5 million homes by 2030.
• Mercuur BouwcoreImplementation/ SI/ Consulting Partner · 1 June 2023Construction company providing FIXbrigade services in collaboration with Hulpgroep Geven & Nemen. Supplies technicians for free home repairs including draft strips, mailbox repairs, and other energy-saving measures for financially vulnerable residents.
• Energiek ZeeDamcoreStrategic or Co-development Partner · 1 January 2023Local energy coaches providing free advice on energy-saving measures, warmtepompen (heat pumps), and home insulation through information evenings and energy consultations.
• GP Groot InzamelingcoreChannel Partner/ Reseller/ DistributorContracted waste management company handling bulky waste (grofvuil) collection for residents in Beets, Hobrede, Kwadijk, Middelie, Oosthuizen, Schardam, and Warder. Residents schedule pickup via website or telephone (088) 472 1234.
• Dura VermeercoreImplementation/ SI/ Consulting PartnerConstruction contractor executing the Julianaweg reconstruction project in Volendam. Responsible for road work, infrastructure improvements, cycling paths, sidewalks, parking areas, greenery, and lighting across multiple phases.
• NOC*NSFminorStrategic or Co-development PartnerNational sports organization providing energy coaches who conduct energy scans at sports clubs, in collaboration with the municipality for sustainability improvements.
• Regionaal EnergieloketcoreStrategic or Co-development PartnerRegional energy desk (088 525 4110) providing free, independent advice on energy-saving measures for residents, operational since March 2023.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Market position

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/edamvolendamgemeente
• LinkedInlinkedin.com/company/gemeente-edam-volendam

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Edam-Volendam