County of Kauaʻi

Name

County of Kauaʻi

Legal name

County of Kauaʻi

Website

https://kauai.gov

Company type

Private

Founded year

1908

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The County of Kaua'i is a Hawai'i county government serving island residents, visitors, and businesses through 16 administrative departments delivering public safety, infrastructure, permitting, elections, water, transportation, and housing services via digital and in-person channels.

Ownership category

akta.pro rank

Product category

Government Administration

NAICS

Executive, Legislative, and Other General Government Support (921), Water, Sewage and Other Systems (2213), Fire Protection (922160), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Economic Programs (9261)

SIC

Services-To Dwellings & Other Buildings (7340), Refuse Systems (4953), Transportation Services (4700), Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), County/District/Local Health Departments (HLAJAAAB), Government Public Health Grantmaking & Program Offices (HLAJALAA)

Keywords

• Government administration services
• Public safety services
• Public transportation services
• Property tax collection
• Community development programs

Headquarters

HQ city

Lihue

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels5 records

Marketing channels7 records

Core offering

The County of Kauaʻi provides essential county government services to residents, visitors, and businesses on Kauaʻi Island through 16 administrative departments. Core offerings include public safety (police, fire, emergency management), infrastructure (public works, roads, water, waste water), transportation (The Kauaʻi Bus), property tax collection, DMV and motor vehicle services, building and land use permits, elections administration, parks and recreation (including a municipal golf course), housing programs, economic development, and elderly affairs. Services are delivered through a digital self-service portal (kauai.gov) powered by Granicus GovAccess, supported by in-person offices in Lihuʻe and phone-based access, with multi-language website support.

Product overview

County of Kauaʻi operates a unified government services platform delivering a portfolio of online and offline services to residents, businesses, and visitors. The platform consists of online self-service portals (Property Tax Payment, DMV Appointments, Permits & Land Use, Employment via Workday, Online Request Submission) and public-facing government services (Bus Transportation, Elections & Voting, Webcast Meetings, GIS/Mapping, Recycling Programs, Emergency Preparedness). The digital presence is powered by Granicus GovAccess platform and provides multilingual support in English, French, Hawaiian, Japanese, Spanish, and Tagalog.

Differentiator

Problem solved

Functional benefit

Brands

• The Kauaʻi Bus: Public transportation bus service operated by the Transportation Agency
• Life's Choices

Products and services

• Property Tax Payment System Online portal enabling residents and property owners to pay property taxes to the County of Kauaʻi through a state-integrated eHawaii platform.
• DMV Appointments Online scheduling system for Department of Motor Vehicles appointments at the County of Kauaʻi, including a queue management system that lets residents reserve their place and check in at kiosks.
• The Kauaʻi Bus Routes & Schedules Public transportation bus service operated by the County of Kauaʻi Transportation Agency, branded as The Kauaʻi Bus, providing island-wide routes and schedules for residents and visitors.
• Permits & Land Use Online portal for residents, contractors, and developers to apply for building, engineering, fire, and planning permits and land use applications with the County of Kauaʻi.
• Elections & Voting County-administered elections services including voter registration, mail ballot voting, ballot tracking, and an in-person Voter Service Center at the Historic County Annex Building.
• Employment Opportunities Online job application portal powered by Workday, advertising employment opportunities with the County of Kauaʻi.
• Webcast Meetings Live and archived webcast streaming of County Council and committee meetings provided through the county website.
• Really Cool Maps (GIS) Geographic Information System (GIS) service providing interactive maps including road resurfacing status, bridge conditions, recycling facilities, and county facility locations through an ArcGIS-based open data hub.
• Recycling Programs County recycling programs including appliance, battery, electronics, green waste, HI5 bottle redemption, and curbside recycling services operated by the Solid Waste Division, achieving a 43% diversion rate.
• Online Request Submission Online portal for residents to submit service requests to the County of Kauaʻi through the kauai.gov website.
• Emergency Preparedness Emergency management and preparedness resources managed by the Kauaʻi Emergency Management Agency, including the CODE RED resident alert system.

Quantifiable outcome

• 43% recycling rate exceeds national average of 35%
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Hawaii Housing Finance and Development Corporation (HHFDC)coreStrategic or Co-development PartnerState partner for release of federal HOME and HTF housing funds, acting as the administering entity for housing development funding on Kauai
• Life's Choices Grant Program Recipients (13 Non-profit Organizations)minorOthersMental health and substance abuse prevention grant program distributing $1 million to 13 non-profit community organizations supporting adult and adolescent mental health and prosocial youth programs
• U.S. Fish and Wildlife ServiceminorStrategic or Co-development PartnerFederal agency providing Section 7 consultation and concurrence for environmental review of transportation projects
• State Historic Preservation Officer (SHPO)minorStrategic or Co-development PartnerState agency for Section 106 historic preservation consultation on infrastructure projects including Poipu Road improvements
• Hawaii Department of EducationminorStrategic or Co-development PartnerLetter of support for RAISE Grant Poipu Road project, representing school community interests near project area
• Koloa Community AssociationminorStrategic or Co-development PartnerLocal community organization providing letter of support for Poipu Road multimodal improvement project
• Kauai Visitors BureauminorStrategic or Co-development PartnerTourism industry partner providing letter of support for transportation infrastructure improvements supporting visitor access
• Kauai PathminorStrategic or Co-development PartnerLocal organization supporting active transportation and multimodal connectivity improvements
• GranicuscoreTechnology or IntegrationTechnology vendor powering the county website platform (GovAccess/OpenCities) for digital government services delivery

Scale indicators8 records

Recent moves4 records

Expansion highlights6 records

Regional players

• San Mateo County, California: Mid-sized coastal county with strong federal housing funding capture (HUD programs), multilingual digital services, public works scale, and sustainability programs. Comparable functional mix though operating at materially larger budget scale than Kaua'i.
• Buncombe County, North Carolina: Mid-sized county with comparable population (~270k vs. Kaua'i ~73k) and a balanced rural-urban service mandate across public works, social services, public safety, and elections. Useful peer for departmental structure and digital service delivery patterns though larger and less tourism-dependent.
• San Juan County, Washington: Island-based U.S. county government serving a dispersed island population via ferry-based connectivity, with comparable challenges in single-county scale, remote service delivery, tourism economy, and small-jurisdiction federal grant capture. Useful peer for island-specific service-delivery models.
• Pitkin County, Colorado: Small rural resort county with tourism-revenue concentration (Aspen), workforce housing challenges, environmental stewardship mandate, and tight public-sector labor market. Comparable in scale, visitor-driven revenue, and housing affordability policy experimentation.
• Nantucket, Massachusetts: Island county-equivalent government with tourism-dependent revenue base, seasonal population swings, environmental stewardship mandate, and small administrative scale. Comparable in residential/visitor segmentation, recycling/sustainability programs, and concentration of wealth from second-home owners.
• Marin County, California: Coastal county with environmental sustainability leadership, high property values, aging-in-place services (Agency on Elderly Affairs parallel), and rural-urban mix. Comparable departmental breadth (fire, public works, parks, transit, housing) and federal grant capture patterns, though larger and more affluent.

Direct peers

• Hawai'i County: The Big Island county government, sharing Hawaii-specific operating context (state procurement, HHFDC housing funding, visitor economy, island disaster risk). Comparable departmental structure across public works, water, fire, police, and planning, with larger geographic scale but similar rural service-delivery challenges.
• City and County of Honolulu: Hawaii's largest consolidated city-county, providing the full menu of county services (police, fire, public works, water, transportation, housing, parks) under one municipal umbrella. Comparable in scope and Hawaii-specific regulatory context though materially larger, serving as the upper-bound reference for what Kaua'i's service portfolio could grow into.
• County of Maui: Sister Hawaii county government operating with a similar population scale, island-based economy, tourism-revenue mix, and departmental structure (public works, water, transportation, fire, police, housing). It is the closest jurisdictional peer for Kaua'i, sharing state-level oversight, federal grant pathways (HUD, FHWA), and disaster exposure.

Others

• Granicus: Government technology vendor that powers Kaua'i's kauai.gov platform (GovAccess/OpenCities), GovDelivery notifications, and digital service delivery infrastructure. Included as an ecosystem participant rather than competitor; understanding Granicus's roadmap and pricing is central to forecasting Kaua'i's digital service trajectory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CountyofKauai
• LinkedInlinkedin.com/company/county-of-kauai

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about County of Kauaʻi