Municipalité des Îles-de-la-Madeleine

What Municipalité des Îles-de-la-Madeleine does

La Municipalité des Îles-de-la-Madeleine, also designated Communauté maritime des Îles-de-la-Madeleine, is the statutory municipal government for the Magdalen Islands archipelago in Quebec, Canada. Headquartered at 460 chemin Principal in Cap-aux-Meules, it is the sole provider of core public services — property-tax administration, land-use planning and permitting, waste collection and ecocentre operations, public infrastructure maintenance, and recreational programming — to the archipelago's permanent residents across eight villages.

The municipality delivers a portfolio of physical and digital civic services. Physical facilities include the Centre multisport Desjardins arena, the municipal indoor swimming pool, the Bibliothèque Jean-Lapierre, the ecocentre (CGMR), and community halls hosting the Viactive senior fitness program across multiple locations. Digital infrastructure is built primarily on third-party SaaS platforms: the Pando-powered citizen portal (citoyen.muniles.ca) for alerts, surveys, petitions, and consultations; Appvoila for online tax accounts and permit requests; Splex for ice-reservation booking; and Activity Messenger for tennis-court and activity registration. The technology stack is utilitarian, focused on service accessibility rather than differentiation.

The revenue model is dominated by triennial property-tax assessments, supplemented by recurring recreation fees (ice time, swimming lessons), one-time facility rentals (party packages at $225, pool/arena rentals), and provincial transfers. The 2026-2027-2028 assessment roll shows a 75.21% average increase in property values, with an average residence valued at $351,940, substantially expanding the tax base. Operating expenditures are anchored by a 101-250 employee workforce with an average unionized salary of approximately $63,000 CAD ($34/hour), governed by a newly signed five-year collective agreement running to 1 January 2030 with 17.5% cumulative wage adjustments.

Name

Municipalité des Îles-de-la-Madeleine

Legal name

Municipalité des Îles-de-la-Madeleine

Website

https://muniles.ca

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Short description

The Municipalité des Îles-de-la-Madeleine is the statutory municipal government for Quebec's Magdalen Islands archipelago, providing property-tax administration, land-use planning, waste management, recreation, and cultural services to permanent residents across eight villages.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Waste Collection (56211), Arts, Entertainment, and Recreation (71), Museums, Historical Sites, and Similar Institutions (712)

SIC

Refuse Systems (4953), Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Parks, Recreation & Cultural Services (BPAIACAI)

akta.pro secondary industries

Solid Waste & Recycling Services Administration (BPAIACAH), Parks, Recreation & Protected Areas Administration (BPAIAMAH)

Keywords

• Municipal government services
• Public recreation services
• Waste management services
• Property tax administration
• Public library services

Headquarters

HQ city

Cap-aux-meules

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Property Tax Revenue: The municipality collects property taxes based on triennial assessment rolls. The 2026-2027-2028 roll shows an average property value increase of 75.21%, with an average residence valued at $351,940.
2. Recreation and Leisure Fees: Revenue from recreational facilities including Centre multisport Desjardins (ice time rental, party packages at $225), swimming lessons, and community pool access. Community baths are free.
3. Facility Rental Revenue: Pool and arena rental revenue from organizations and individuals renting municipal recreational facilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

The municipality provides essential local government services to residents of the Magdalen Islands archipelago, including property tax administration, building permit issuance, waste collection and recycling (Écocentre CGMR), public recreation facilities (Centre multisport Desjardins arena, municipal swimming pool, tennis courts), library services (Bibliothèque Jean-Lapierre), senior fitness programming (Viactive), cultural and heritage activities at the La Grave site, and a digital citizen portal for online service access.

Product overview

Municipalité des Îles-de-la-Madeleine offers a unified portfolio of digital and physical civic services. The core digital presence consists of the Pando-powered citizen portal (Portail citoyen) for municipal alerts, tax accounts, and consultations, supplemented by Appvoila for tax payments and permit requests. Physical services include the Centre multisport Desjardins (with Splex online ice reservations), municipal swimming pool with swimming lessons, Bibliothèque Jean-Lapierre, and the Viactive senior fitness program. Services are delivered through a combination of in-person facilities, online platforms, and alert notification systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Portail citoyen (Citizen Portal) Digital citizen portal built on the Pando platform providing access to municipal alerts, tax accounts, activity registrations, project consultations, surveys, petitions, complaint submission, and service requests for residents of the Magdalen Islands archipelago.
• Centre multisport Desjardins Multi-sport recreational facility offering ice rink reservations (via the Splex online platform), birthday party packages ($225 for 50 minutes of ice plus VIP room rental), and indoor walking paths for residents and visitors of the Magdalen Islands.
• Piscine municipale (Municipal Indoor Pool)

Quantifiable outcome

• 22.9% management share of workforce – stable since 2020, indicating organizational efficiency.
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Attention FragÎles (Conseil régional de l'environnement des Îles-de-la-Madeleine)coreStrategic or Co-development PartnerAttention FragÎles is a regional environmental organization with 35+ years of activity dedicated to protecting the exceptional biodiversity of the Magdalen Islands archipelago. The municipality collaborates with Attention FragÎles on environmental initiatives including light pollution reduction, coastal ecosystem documentation, and environmental education programs. They jointly developed the 'Yeux du Ciel' photographic exhibition on the archipelago's natural ecosystems.
• Coopérative École Cindy Mae DanseminorStrategic or Co-development PartnerThe municipality collaborates with the Coopérative École Cindy Mae Danse for the outdoor Zumba event series, combining municipal recreation facilities and community dance instruction.
• Maison des jeunes l'Hav-nirminorStrategic or Co-development PartnerThe municipality partners with the Maison des jeunes l'Hav-nir for adolescent programming, including the '5 à 7 BBQ festif pour ados' event at the Centre multifonctionnel de L'Île-du-Havre-Aubert.
• Fédération québécoise des municipalités (FQM)coreStrategic or Co-development PartnerThe municipality participates in the FQM, a provincial organization representing Quebec municipalities, through which it won the Prix Leadership municipal 2025. The FQM coordinates the annual 'Semaine de la municipalité' (Municipal Week).
• ServitechminorOthersServitech conducted the 2026-2027-2028 triennial property assessment roll for the municipality, establishing updated property values used for tax purposes.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Others

• Appvoila: Municipal tax account and permit request platform used by the municipality for online property tax payments and building permit workflows. Comparable as a Quebec/Canadian civic-tech vendor serving small-municipality digital service delivery.
• Fédération québécoise des municipalités (FQM): Provincial industry association representing Quebec municipalities, of which the subject is a member and 2025 award recipient. Comparable as the governing industry body rather than a competitor, but useful for benchmarking governance and service standards across the Quebec municipal ecosystem.
• Blanko (Pando platform): Technology vendor whose Pando platform powers the municipality's citizen portal (citoyen.muniles.ca). Comparable as a civic-tech infrastructure provider serving small/medium Quebec municipalities with citizen engagement, alerts, and consultation features.
• Splex: Online ice rink and recreation facility reservation platform used by the municipality's Centre multisport Desjardins. Comparable as a SaaS vendor serving Canadian municipal recreation facilities with reservation and payment infrastructure.

Direct peers

• Ville de Rimouski: Larger Quebec maritime municipality in the Bas-Saint-Laurent region providing the same municipal services (tax, waste, recreation, culture, permits) with a focus on coastal/island-adjacent communities — comparable in service portfolio and Quebec maritime context.
• Ville de Gaspé: A Quebec maritime municipality on the Gaspé Peninsula providing the same mix of waste collection, recreation, permits, property tax, and cultural/heritage services to a remote coastal population — directly comparable in service portfolio and geographic context.
• Ville de Sept-Îles: Remote Quebec North Shore port municipality serving an island-and-coastal population with the same municipal service stack (tax collection, waste, recreation, permits, library, community programs) — comparable operating model in an isolated territory.
• Ville de Matane: Small Quebec maritime municipality on the Lower St. Lawrence with a comparable population base, providing municipal administration, recreation (arena/pool), waste collection, and cultural services to a remote coastal community — same scale and service mix.
• MRC du Rocher-Percé: Regional county municipality in the Gaspé Peninsula covering a coastal territory with shared municipal mandates (land-use planning, waste, recreation, heritage) — directly comparable as a Quebec regional municipal entity serving a coastal/archipelago population.
• Ville de Baie-Comeau: Remote Quebec North Shore coastal municipality providing municipal services (tax, waste, arena, pool, community centers, heritage programs) to a small isolated population — comparable scale and remote-coastal operating context.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MunicipalitedesIles
• LinkedInca.linkedin.com/company/municipalité-des-îles

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Municipalité des Îles-de-la-Madeleine