What Gemeente Wassenaar does

Gemeente Wassenaar is a Dutch municipality (gemeente) established in 1815 and operating as a public administrative entity in the province of South Holland, Netherlands. It delivers statutory municipal services — civil affairs (passports, IDs, driver's licenses), tax assessment and collection, building and environmental permits, social support, waste management, public safety, education administration, and cultural/recreational programs — to residents, businesses, and visitors within its territorial jurisdiction. Service delivery spans in-person channels through the Gemeentekantoor at Johan de Wittstraat 45 and digital channels including 400+ e-forms accessed via DigiD, eHerkenning, and eIDAS authentication, with dedicated portals for environmental permits (Omgevingsloket), Freedom of Information requests (Woo), and citizen accounts (Mijnwassenaar).

The organization operates with 300+ civil servants structured across 11 specialized units and is led by a directieteam comprising the Gemeentesecretaris, two deputy secretaries, and a Concerncontroller, with Mayor Leendert de Lange heading the college of mayor and aldermen. Funding flows from three principal streams: municipal taxes and levies (OZB property tax assessed on WOZ values determined by BSGR, precariobelasting, dog and tourist taxes); regulated service fees (legesverordening) for passports, certified copies, and permits; and subsidies from the national Gemeentefonds plus earmarked social-domain funding. Revenue is conceptually non-commercial; the 2021 Jaarrekening reported a positive result of approximately €2.09M, with a structurally balanced multi-year budget, no outstanding debt, and a financial resilience capacity ratio of 18 (versus a statutory minimum of 2.0).

Since ending its 2013–2021 shared service arrangement with Voorschoten, Wassenaar has independently repositioned with a renewed data-driven, mission-oriented, and participatory operating culture, formalized through UN Global Goals membership (since 2019), a 100-person Citizens' Assembly for policy advisory, dedicated outreach to the one-in-five international resident base (welcome packages, English website, international press section), and ongoing digital modernization under the Wmebv framework. Expenditure mix has shifted toward the social domain (34.7% of total, up from 27.9% in 2014), reflecting demographic and policy pressures typical of Dutch municipalities.

Name

Gemeente Wassenaar

Legal name

Gemeente Wassenaar

Website

https://wassenaar.nl

Company type

Public

Founded year

1815

Operating status

Operating

Short description

Gemeente Wassenaar is a Dutch municipality in South Holland delivering statutory public services — civil affairs, permits, taxes, social support, and waste management — to residents, businesses, internationals, and visitors via digital e-forms and the Gemeentekantoor office.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (925120)

SIC

Services-Management Services (8741)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industry

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI)

Keywords

• Municipal public services
• Civil affairs registration
• Permit and licensing services
• Local tax administration
• Urban planning services

Headquarters

HQ city

Wassenaar

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Local Taxes and Levies: Property taxes (OZB), precariobelasting on public ground usage, dog tax, tourist tax, and various levies collected from residents and businesses. The OZB rate is based on WOZ values determined by BSGR.
2. Service Fees (leges): Fees for administrative services including passport issuance, certificates, permits, and certified document copies. Fees are regulated under the municipal fee ordinance (legesverordening).
3. Subsidies from Central Government: Municipal Fund (Gemeentefonds) contributions from national government based on 'climb up, climb down' principle tied to national government spending. Additional funding for social domain (youth care, welfare).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Gemeente Wassenaar is a Dutch municipality that provides local government administration and public services to residents, businesses, and visitors within its jurisdiction. Its core offerings include civil affairs processing (passports, ID cards, driver's licenses, certified extracts), permits and licensing (building, environmental, fire lighting, caravan site), local tax assessment and collection (OZB, precariobelasting, dog tax, tourist tax), social welfare support through the Sociaal Team, waste management, subsidies, and community engagement programs, delivered through digital e-forms authenticated by DigiD/eHerkenning/eIDAS, the physical municipal office, and specialized portals such as Omgevingsloket.

Product overview

Gemeente Wassenaar is a Dutch municipal government providing public administrative services to its residents. The municipality offers a comprehensive portfolio of citizen services organized into digital application portals covering civil affairs (passports, IDs, driver's licenses), taxes and levies, permits and exemptions, environmental/sustainability services, social support, education and childcare, waste management, housing and living environment, traffic and parking, leisure and culture, and general administrative functions. The service portfolio is delivered primarily through digital e-forms, online applications, and in-person municipal office visits, with identity verification through DigiD, eHerkenning, and eIDAS systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Passport and ID card issuance Issuance of passports, ID cards, and foreigner's passports for residents and eligible non-residents, with statutory pricing (e.g., Vreemdelingenpaspoort €67.05, plus €60.30 for urgent processing) under the municipal fee ordinance.
• Certified document extracts and copies Issuance of certified copies and extracts of civil records and other official documents, with a statutory unit price (€18.00 per copy/extract for 2026).
• Caravan site registration Registration of caravan sites (standplaatsen) with initial registration (€35.00) and annual renewal (€17.50) fees under the Legesverordening.
• Fire lighting permits Permits for lighting outdoor fires (ontbrandingsvergunningen), with fees set per the Legesverordening.
• Environmental permits (Omgevingsloket) Environmental Law Act permit applications, notifications, and permit checks submitted via the Omgevingsloket online portal for residents, businesses, and developers.
• Local tax assessment and collection (OZB, precariobelasting, dog tax, tourist tax) Annual assessment and collection of municipal taxes and levies including property tax (OZB, based on WOZ values determined annually by BSGR), precariobelasting for use of public ground, dog tax, and tourist tax.
• Freedom of Information (Woo) request processing Online intake and processing of Woo (Wet open overheid) Freedom of Information requests submitted via DigiD, eHerkenning, or eIDAS authentication, handled by the municipality's Woo contact functionary ([email protected]).

Quantifiable outcome

• Resilience ratio of 18 (minimum required 2.0)
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core, significant and minor.

• Ambtelijke Organisatie Wassenaar (New Own Municipal Organization)coreOthers · 1 September 2021After ending cooperation with Voorschoten (WODV) on September 1, 2021, Wassenaar established its own civil servant organization. New organizational structure and culture with core values: mission-oriented, data-driven, collaborative, inclusive, and with citizen participation.
• American School of The Hague (ASH)significantStrategic or Co-development PartnerLargest employer in Wassenaar with 1,089 students from 74 nationalities. Contributes to local economy, volunteer work, environmental initiatives, and collaboration with local clubs. ASH students volunteer at nursing homes, children's farms, and assist Ukrainian refugees.
• BSGR (Belastingsamenstelling Gouwe-Rijnland)coreTechnology or IntegrationDetermines WOZ (property valuation) values annually used for municipal property tax (OZB) calculations. Residents can file free objections against WOZ values through BSGR.
• Global Goals NederlandminorStrategic or Co-development PartnerPartnership under UN Global Goals initiative for sustainable development, with municipality committed to 17 SDGs including poverty reduction, health, education, gender equality, water, energy, economy, and climate action.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Others

• Divosa: Association of directors of municipal social services in the Netherlands. Comparable ecosystem participant: not a direct peer as a service provider, but represents the same social-domain operating environment Wassenaar works in.

Direct peers

• Gemeente Utrecht: Dutch municipality delivering the same statutory services (permits, DigiD-based digital channels, social support, OZB). Comparable regulatory and operating context; useful benchmark for service digitization maturity.
• Gemeente Rotterdam: Large Dutch municipality offering the same suite of municipal services under identical national legislation (Wmebv, Omgevingswet). Useful comparable for digital service delivery, permit portals, and social-domain operations.
• Gemeente Den Haag: Larger Dutch municipality in the same South Holland province, delivering the same portfolio of public services (permits, civil affairs, social services, taxation) to residents and businesses. Highly comparable operating model and regulatory environment.
• Gemeente Voorschoten: Neighboring Dutch municipality that shared an administrative organization with Wassenaar via WODV until 2021. Comparable scale, scope, and digital service delivery model; former operational twin.
• Gemeente Leiden: Dutch municipality in South Holland with a similar mix of residents, students, and expats. Operates a comparable e-government and permit-delivery model, providing a strong same-region reference point.
• Gemeente Amsterdam: Large Dutch municipality running the same broad portfolio of local government services (permits, taxation, social support, DigiD-based e-forms). Provides a benchmark for scaled e-government delivery and citizens' services in the same national framework.

Broad incumbents

• Vereniging Nederlandse Gemeenten (VNG): The national association representing all Dutch municipalities. Comparable in that it organizes shared services, lobbying, and standards for the same operating environment, but operates as an umbrella rather than as a single local authority.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GemeenteWassenaar
• LinkedInlinkedin.com/company/gemeentewassenaar
• Instagraminstagram.com/gemeentewassenaar

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Wassenaar