Gemeente Tilburg

What Gemeente Tilburg does

Gemeente Tilburg is the municipal government of Tilburg, a city in the province of North Brabant, Netherlands, serving approximately 250,000 residents across Tilburg, Berkel-Enschot, Udenhout, and Biezenmortel. It delivers a comprehensive suite of public services including waste management, municipal taxation (OZB, afvalstoffenheffing, rioolheffing, hondenbelasting), civil registry and identity documents (passports, ID cards, driver's licenses), social welfare benefits, housing support, education, healthcare navigation, urban planning, and cultural programming. The municipality operates under the Dutch municipal governance framework with a directly elected council and an executive college of mayor and aldermen; Fleur Gräper-van Koolwijk serves as mayor following her installation on January 21, 2026, and a new coalition agreement 'Aandacht. Ambitie. Actie.' was presented on July 1, 2026 for the 2026-2030 governance period following the March 2026 municipal elections where LST emerged as the largest party.

The digital service platform centers on the Mijn Gemeente Portal and tilburg.nl website, integrated with national infrastructure including DigiD and eHerkenning 2+ for authentication, MijnOverheid for official communications, the Fixi platform for citizen issue reporting, and ReadSpeaker for accessibility compliance under the Besluit digitale toegankelijkheid overheid. The municipality maintains physical Stadswinkels (city service shops) for in-person service delivery and runs a BouwApp for construction project transparency. Data handling is governed under AVG/GDPR with a dedicated Data Protection Officer ([email protected]) and adherence to the Baseline Informatiebeveiliging Overheid (BIO) standard, though a privacy-related fine from the Autoriteit Persoonsgegevens was issued for a 2020/2021 research project.

The revenue model combines municipal taxes, central government allocations via the gemeentefonds, and transaction-based service fees for permits, licenses, and civil documents. The municipality distributes subsidies across housing (Starterslening up to €35,000, Geluidsanering soundproofing, insulation programs), entrepreneurship (Startup Kickstartregeling, Innovatief ondernemerschap), social inclusion (Subsidieregeling Inclusie 2026-2027 with €113,530 budget, mental health and youth programs), and sustainability (Klimaatbestendig Tilburg, circular water, energy hubs). Active capital projects include Koningswei (364 homes), Victoria residential tower (130 apartments), Westermarkt redevelopment (~780 homes), N261 recropassage wildlife crossing, and fauna facilities across 78 locations, executed with partners such as Amvest, TBV Wonen, a.s.r. real estate, Waterschap De Dommel, Provincie Noord-Brabant, BAM, and ETZ hospital.

Name

Gemeente Tilburg

Legal name

Gemeente Tilburg

Website

https://tilburg.nl

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Gemeente Tilburg is the municipal government of Tilburg, Netherlands, serving approximately 250,000 residents with public services including waste management, taxation, social welfare, housing, healthcare navigation, and urban development. Operations are delivered through digital portals, Stadswinkels, and national identity integrations like DigiD.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300), Services-Management Services (8741)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industries

Community Development & Neighborhood Revitalization (CDBG, Place-Based Initiatives) (BPAIANAE), Income Support & Cash Assistance Programs (BPAIAKAE), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Municipal government services
• Public administration
• Civil registry services
• Waste management services
• Social welfare services

Headquarters

HQ city

Tilburg

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Municipal Taxes: The municipality collects various taxes including onroerendezaakbelasting (OZB), afvalstoffenheffing (waste levy), rioolheffing (sewerage levy), and hondenbelasting (dog tax). These form the core municipal revenue for funding public services.
2. Government Funding and Subsidies: Central government funding allocated for municipal responsibilities including social services, education, infrastructure, and urban development. Subsidies are distributed to residents and businesses for various purposes.
3. Service Fees: Fees collected for various municipal services including permits, licenses, parking, civil documents (passports, ID cards, driver's licenses), and event permits.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Gemeente Tilburg provides municipal administration, public services, and citizen support for approximately 250,000 residents and businesses in Tilburg, Berkel-Enschot, Udenhout, and Biezenmortel. Core offerings include waste management, municipal taxation (OZB, sewerage, waste, dog tax), civil registry services (passports, ID cards, driver's licenses), environmental permits, social welfare benefits, care and Wmo support, the Starterslening first-time buyer loan, and a broad portfolio of subsidies for housing, sustainability, culture, and economic development. Services are delivered through physical Stadswinkels, the digital Mijn Gemeente portal, DigiD-authenticated online access, and community engagement platforms.

Product overview

Gemeente Tilburg operates a comprehensive municipal service portal offering digital and in-person services to residents and businesses. The main platform 'Mijn Gemeente' provides access to diverse service categories including waste management (Afvalkalender, Afvalstoffenheffing), taxation (gemeentelijke belastingen, WOZ), identity documents (paspoort, ID-kaart, rijbewijs), permits (omgevingsvergunning), social support (zorg en Wmo), financial assistance (uitkering, starterslening), and sustainability programs (duurzamer tilburg). The municipality maintains physical Stadswinkels for in-person service delivery alongside the digital portal. Subsidy programs cover diverse areas from housing to culture, while citizen reporting is facilitated through the Fixi platform integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Mijn Gemeente Portal
• Afvalkalender (Waste Calendar)
• Municipal Taxes (Gemeentelijke Belastingen)
• Identity Documents (Paspoort, ID-kaart, Rijbewijs)
• Environmental Permit (Omgevingsvergunning)
• Welfare Benefits (Uitkering)
• Starterslening (Starter Loan)
• Care and Social Support (Zorg en Wmo)
• Municipal Subsidies
• Issue Reporting (Melding Maken)
• Stadswinkels (City Service Shops)
• Sustainability Programs (Duurzamer Tilburg)
• Noise Reduction Program (Geluidsanering) Program providing full cost reimbursement for soundproofing measures (noise-reducing windows, roof insulation, ventilation) for qualifying homes on the B-list exposed to traffic noise between 60-65 dB(A), active during 2024-2026.
• Marriage, Birth, and Death Registration

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

24 partnerships are on record, tiered core and minor.

• Elisabeth-TweeSteden Ziekenhuis (ETZ)coreStrategic or Co-development Partner · 10 July 2026Healthcare partnership for the zorgcampus development at Professor van Buchemlaan. Joint initiative to address traffic congestion and improve accessibility around the hospital and educational campus. The ETZ is relocating acute care to a new Emergency Center at Dr. Bloemenlaan as part of campus renewal.
• Onderwijscentrum LeijparkcoreStrategic or Co-development Partner · 10 July 2026Educational partnership for zorgcampus development. Jointly addressing traffic and accessibility challenges with the hospital and educational facility.
• AmvestcoreStrategic or Co-development Partner · 13 March 2026Real estate developer partner for Koningswei residential development. 364 homes being developed with Amvest overseeing both purchase apartments and coordinating with other partners.
• TBV WonencoreStrategic or Co-development Partner · 13 March 2026Social housing partner for Koningswei project, providing 230 social rental homes as part of the 364-unit development.
• a.s.r. real estatecoreStrategic or Co-development Partner · 13 March 2026Real estate partner acquiring 72 free-sector rental apartments in Koningswei development on behalf of ASR Dutch Core Residential Fund.
• Bouwbedrijf Huybregts ReloucoreImplementation/ SI/ Consulting Partner · 13 March 2026Construction partner for Koningswei project, building 364 residential units in Tilburg city center.
• Waterschap De DommelcoreStrategic or Co-development Partner · 13 March 2026Water management authority co-investing €1.1 million in innovative greywater recycling system for Koningswei development, contributing to sustainable water transition.
• Stichting Kamers met AandachtcoreStrategic or Co-development Partner · 4 March 2026Foundation providing housing support for vulnerable youth. Partnership extended to help young people find stable housing in Tilburg.
• LimeminorStrategic or Co-development Partner · 4 March 2026Shared mobility provider in Tilburg alongside Check, contributing to sustainable and accessible urban transportation.
• CheckminorStrategic or Co-development Partner · 4 March 2026Shared bike provider placing 300 new shared bikes in Tilburg, expanding sustainable mobility options in the city.
• TheresialyceumcoreStrategic or Co-development Partner · 3 March 2026Secondary school receiving new building construction and new urban sports hall on school premises, starting 2027.
• Van de Ven TilburgcoreImplementation/ SI/ Consulting Partner · 27 February 2026Project developer for Victoria residential tower at Pieter Vreedeplein, managing 130 apartments and 281 m2 commercial space.
• Van Schijndel Bouwgroep GeffencoreImplementation/ SI/ Consulting Partner · 27 February 2026Construction partner for Victoria residential tower project, building approximately 65 meters high with 20 floors.
• Provincie Noord-BrabantcoreStrategic or Co-development Partner · 25 February 2026Collaboration on Kenniskwartier development and regional economic strategy 2025-2050. Joint signing of cooperation agenda for future development of knowledge district alongside Spoorzone.
• Stichting MIND UsminorStrategic or Co-development Partner · 4 February 2026Mental health foundation leading the Leading Locals network, of which Tilburg is one of eleven leading municipalities. Focus on youth mental health policy development and implementation.
• SVn (Stimuleringsfonds Volkshuisvesting)coreImplementation/ SI/ Consulting PartnerNational housing fund administering the Starterslening program for first-time homebuyers. Processes financial assessments and manages loan disbursement.
• Nationale Hypotheek Garantie (NHG)coreStrategic or Co-development PartnerNational mortgage guarantee scheme required for Starterslening. Provides consumer protection and quality standards for housing finance.
• Provincie Noord-BrabantcoreStrategic or Co-development PartnerProvincial authority co-funding recropassage project under N261 and fauna facilities across 78 locations in Tilburg.
• NatuurmonumentencoreStrategic or Co-development PartnerNature conservation organization partnering on recropassage project for safe wildlife crossing under N261.
• EftelingminorStrategic or Co-development PartnerTheme park contributing to recropassage funding as the route serves visitors traveling between Tilburg and Waalwijk.
• BAMcoreImplementation/ SI/ Consulting PartnerConstruction company executing recropassage project under N261, with work phases lasting until early 2027.
• Dolmans Landscaping GroupminorImplementation/ SI/ Consulting PartnerLandscaping contractor performing necessary maintenance on overgrown vegetation in Wilhelminapark.
• Autoriteit Persoonsgegevens (AP)minorOthersDutch Data Protection Authority that fined the municipality for privacy regulation violations during a 2020/2021 research project.
• CAST (Centrum voor Architectuur en Stedenbouw Tilburg)minorOthersArchitecture and urban planning center organizing the biennial Tilburg Architecture Prize awards.

Scale indicators13 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Gemeente Maastricht: Limburg university city (~125,000 residents) with similar municipal structure, urban development challenges, heritage housing stock, and digital service modernization.
• Gemeente Arnhem: Gelderland municipality of comparable size (~165,000 residents) with similar housing programs, sustainability transition, and digital citizen service development.
• Gemeente Utrecht: Larger Dutch university city (~360,000 residents) with comparable housing development pressure, sustainability ambitions, knowledge economy focus, and digital service transformation — a relevant scaling benchmark.
• Gemeente Almere: High-growth Flevoland municipality (~215,000 residents) with extensive new housing development, similar scale of urban expansion, and comparable digital service and sustainability programs.
• Gemeente Eindhoven: Major North Brabant municipality of comparable size (~235,000 residents) operating the same Dutch municipal governance framework with urban development, housing programs, and a similar digital service portal. Most directly comparable due to shared province, demographic scale, and economic profile.
• Gemeente 's-Hertogenbosch: Provincial capital of North Brabant with ~155,000 residents, providing the same municipal service mix including housing, social services, sustainability programs, and digital citizen services under the same legal framework.
• Gemeente Groningen: Major Dutch university city (~230,000 residents) with similar knowledge-economy positioning, sustainability programs, and large-scale housing development under the same municipal governance model.
• Gemeente Nijmegen: Largest Gelderland city (~180,000 residents) with comparable university-city profile, large-scale housing development, and sustainability leadership (often cited as a Dutch circular economy front-runner).
• Gemeente Breda: North Brabant municipality with ~184,000 residents operating under identical Dutch municipal law with comparable urban development programs (housing, sustainability, digital services) and economic development strategy.

Broad incumbents

• Gemeente Den Haag: Larger established Dutch municipality (~560,000 residents) operating broader municipal functions at scale, providing benchmark for major urban development and digital governance at the upper end of the Dutch municipal size spectrum.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/gemeentetilburg
• LinkedInlinkedin.com/company/gemeentetilburg

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Tilburg